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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 65
    • Posts: 1,004
  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    • Replies: 2
    • Views: 5,289
    16.04.14 20:29 Go to last post
  2. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    18.08.13 10:15 Go to last post
  1. Can't load my map

    i get a white page only for an hour. any help.?

    Started by Giannis-GR, 27.07.14 22:42
    3 Pages
    1 2 3
    • Replies: 23
    • Views: 2,889
    27.08.14 10:30 Go to last post
  2. Question Does the game not cache anything any more?

    Up until a few months ago, I seem to remember all of the images for the game only had to be downloaded after a maintainence update, though these days...

    Started by stewved, 23.08.14 10:16
    cache, efficiency, flash, loading
    • Replies: 4
    • Views: 402
    27.08.14 10:08 Go to last post
  3. account

    Can any1 help me with changing account... I want to change logg in mail and password but Settings not work ////// any other way? please be fast

    Started by MakicEdin, 25.08.14 20:34
    • Replies: 2
    • Views: 228
    26.08.14 13:48 Go to last post
  4. 2nd Qm Drops troops (long walk)

    Not sure if this has happened to anyone else , or if they have even noticed it. only just recently happened (twice now). Loaded 2 QM's up with...

    Started by Nom1975, 25.08.14 11:04
    • Replies: 5
    • Views: 203
    25.08.14 18:13 Go to last post
  5. Quest window auto-open

    Hello, For some time now (maybe a month?) I have been having this same behaviour every time I log into the game. When I do, I see a window with...

    Started by Ferill, 20.08.14 11:05
    • Replies: 5
    • Views: 400
    25.08.14 17:26 Go to last post
  6. Angry Island changed

    As of today my Island completly changed. All buildings are on differtent locations. Friends have changed, items in star menu have changed. Emails I...

    Started by Tsanten, 22.08.14 07:04
    • Replies: 4
    • Views: 337
    25.08.14 09:08 Go to last post
  7. More nerfed adventures

    Now the Xmas adventures have also had their Landing Zones removed, this is getting ridiculous. Now 8 advs you can't land troops on at all (2x Xmas,...

    Started by Nogbad, 23.08.14 16:41
    • Replies: 4
    • Views: 265
    24.08.14 02:41 Go to last post
  8. Strange case of missing troops

    It was noticed on Sunday, a guildie came back from MSE missing 300 elites for no reason. Then this morning I notice Im down 170 elites after MSE...

    Started by jollyfog2012, 19.02.14 09:36
    4 Pages
    1 2 3 ... 4
    • Replies: 37
    • Views: 3,072
    23.08.14 10:58 Go to last post
  9. Special Gold Mine Bug

    I have a problem with special gold mine in combination with geologist skill Quality Gold Mineshaft. Standard gold mine has production time 12:00....

    Started by Ashrem, 22.08.14 13:04
    bug, gold mine, quality gold mineshaft
    • Replies: 7
    • Views: 420
    22.08.14 23:37 Go to last post
  10. Collectible Items Use Workers - Again

    It's baaAAaack... or a variation of it. My barracks is upgrading so adventuring is on pause and changes in pop count are pretty obvious, it's...

    Started by Iolanthe, 22.08.14 16:34
    • Replies: 0
    • Views: 148
    22.08.14 16:34 Go to last post
  11. Cannot complete achievement Builders Boon

    Achievement Builders Boon should be to have "1 Permanent Building Queue Slot". Only slots bought from May counts. And thats why I cannot complete...

    Started by Ashrem, 22.08.14 13:16
    achievement, builders boon, problem, queue slot
    • Replies: 1
    • Views: 135
    22.08.14 16:05 Go to last post
  12. xp to sc for L50

    BB has graced me with 71 star coins for all things achieved past level 50 that had xp in them. (all quests done) Thank you. I have a bickering...

    Started by aklbr, 05.08.14 21:18
    badscript, nonews, xp2sc
    • Replies: 7
    • Views: 641
    22.08.14 15:14 Go to last post
  13. Decoration Names

    Not sure if this was intentional or not but now when hovering over decorations there is no name popup, this happened after maintenance today 19th. I...

    Started by rdeejaynz, 19.08.14 10:43
    • Replies: 6
    • Views: 267
    21.08.14 03:54 Go to last post
  14. Respawning collectables

    The last few days, collectables on the adventure maps have been behaving quite bizarrely. During or after finding them (cauldrons or adamantium),...

    Started by Nogbad2, 20.08.14 22:50
    • Replies: 0
    • Views: 106
    20.08.14 22:50 Go to last post
  15. Connection Failed

    Hello When I try to play I get... CONNECTION FAILED We regret that the connection to the "The Settlers Online" server failed. Please try to...

    Started by Bluebell-Malaky, 20.08.14 19:02
    • Replies: 1
    • Views: 114
    20.08.14 22:24 Go to last post
  16. No chat or green guild lights.

    I am having problems with my game today, no chat or green guild lights, plus I can't visit anyone's island, I have refreshed, cleared cache, tried a...

    Started by unicornlinzy1, 19.08.14 12:21
    • Replies: 2
    • Views: 207
    19.08.14 12:59 Go to last post
  17. facebook login on testserver

    sorry to write it here, but it seems i cannot login on the testserver with facebook anymore. therefor i cannot write in the test server forum. thats...

    Started by sdofmsdf, 18.08.14 15:16
    • Replies: 4
    • Views: 308
    18.08.14 23:27 Go to last post
  18. Long connection time

    When I connect the first time of the day, it takes a very long time to get to my map. I have to refresh several times the browser to get there. Any...

    Started by rscheidt, 18.08.14 13:23
    • Replies: 3
    • Views: 217
    18.08.14 21:31 Go to last post
  19. Game playing slow on mac since 2 weeks

    I've been playing settlers on my macbook pro for about 2 years now and since a week or two the game has become slow. Clicking on something takes 1...

    Started by Letsnow, 18.08.14 07:29
    • Replies: 3
    • Views: 202
    18.08.14 18:49 Go to last post
  20. Question No more guild quest resets?

    Have the guild quest problems been fixed? Tomorrow (19.8.) is the 3rd maintenance in a row that doesn't reset the guild quest.

    Started by Durin_d, 18.08.14 10:03
    • Replies: 1
    • Views: 141
    18.08.14 13:20 Go to last post

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