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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 67
    • Posts: 1,281
  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    • Replies: 3
    • Views: 8,498
    01.12.14 07:55 Go to last post
  2. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    18.08.13 10:15 Go to last post
  1. Russian Settlers

    I've been playing on Newfoundland for slightly longer than the past two years. This week I moved to a new job in Kiev. As a result I am always...

    Started by IainC, 15.05.15 17:59
    • Replies: 5
    • Views: 471
    22.05.15 00:21 Go to last post
  2. new feature...

    for the past 3 weeks everytime i switch zones i get stuck on "map loading" screen is this a new game improving feature bb has introduced?? also...

    Started by ATHTHEMANIAC, 20.05.15 09:24
    • Replies: 1
    • Views: 183
    20.05.15 20:34 Go to last post
  3. PVP Bug

    I won an island and i can not build defenses... it went directly to my captured islands... On top of that i can not search for more pvp...

    Started by Driller7, 19.02.15 18:32
    • Replies: 4
    • Views: 618
    19.05.15 17:33 Go to last post
  4. quest book issue

    For the last few days, after each login the Quest Book pops up for me in a similar manner that store offers do (but they are shown only once a day)....

    Started by bodecki, 18.05.15 07:12
    • Replies: 0
    • Views: 158
    18.05.15 07:12 Go to last post
  5. Game not loading

    After trying to login to The Settlers Online that I only started playing yesterday because of playing games like [removed], I like this game and was...

    Started by ladywintersome, 16.05.15 01:19
    • Replies: 2
    • Views: 241
    17.05.15 20:58 Go to last post
  6. Solar Flares

    Hi I have loads of Solar Flares in my star but cannot trade them. They do not show in my stock when i go to trade.

    Started by Mortallicus, 15.05.15 12:50
    • Replies: 2
    • Views: 243
    16.05.15 15:22 Go to last post
  7. Easter event quests problem

    Eeaster event quests are still running (13th May 2015) in my account. Is it possible to remove them somehow? Additionaly no eggs reward from them....

    Started by Kanagomi, 13.05.15 21:47
    • Replies: 1
    • Views: 186
    15.05.15 05:41 Go to last post
  8. PVP Colony out of protection too soon

    After maintenance the colony is out of protection too soon. 1 colony I took was conquered within 9 hours. 1 was attacked within 4. Protection should...

    Started by Gragnor, 25.04.15 14:59
    3 Pages
    1 2 3
    • Replies: 20
    • Views: 1,668
    14.05.15 18:56 Go to last post
  9. Trade History bug

    Hi there, its very often that items i trade in the Trade market, either never appear in the Trade Office - History, or appear just to, with the...

    Started by Adfc, 07.02.13 11:16
    2 Pages
    1 2
    • Replies: 12
    • Views: 1,039
    14.05.15 08:30 Go to last post
  10. More Colony Problems

    Yesterday I defeated a tier 2 colony but encountered a few problems 1. There was already another player on the island ..indicated by a shaded...

    Started by Auditor59, 12.04.15 13:29
    2 Pages
    1 2
    • Replies: 11
    • Views: 966
    13.05.15 21:15 Go to last post
  11. Server slow, Cannot get past "Play Now"

    Can anyone else get online. Mine just hangs after clicking "Play Now". Same on test server.

    Started by needtoplay, 10.05.15 16:46
    3 Pages
    1 2 3
    • Replies: 20
    • Views: 855
    12.05.15 13:16 Go to last post
  12. remaining buff duration tooltip on tavern

    Hovering over a tavern with Sandmans powder active shows that "A Thousand Snowflakes" buff is active.

    Started by bodecki, 08.05.15 09:05
    • Replies: 0
    • Views: 139
    08.05.15 09:05 Go to last post
  13. Progress bars in Achievements

    are buggy sometimes:

    Started by HFoC, 06.05.15 08:52
    • Replies: 1
    • Views: 176
    06.05.15 21:11 Go to last post
  14. Improved Silo Display

    As shown in image.

    Started by needtoplay, 24.04.15 16:34
    • Replies: 3
    • Views: 402
    06.05.15 21:07 Go to last post
  15. Angry Loading Screen of Death

    Everytime I click Play, the game only takes me up to 'Loading Map' screen with the blue background. I have done everything from restarting my laptop...

    Started by Solthariun, 01.05.15 10:29
    • Replies: 3
    • Views: 461
    03.05.15 21:19 Go to last post
  16. Can't stop production on Advanced Papermill,

    tryed 4 days, but still using mats HELP :mad:

    Started by Hellfaxe, 30.04.15 18:12
    • Replies: 1
    • Views: 188
    30.04.15 20:25 Go to last post
  17. colonies, aka pvp, bugs, messed-up counters

    The 'ace' achievement under attack rolled back; I've played some during the event, had 15 or so; a week ago I had 10, today I've managed 6, with...

    Started by aklbr, 30.04.15 13:43
    bugs, pvp
    • Replies: 0
    • Views: 229
    30.04.15 13:43 Go to last post
  18. Game not loading`...

    Surprise, surprise, the game crashed again... Only the third time today so far, but then it's only 11,30am... Now the game won't reload, it's just...

    Started by Economic_Crisis, 29.04.15 10:37
    • Replies: 3
    • Views: 326
    29.04.15 18:22 Go to last post
  19. Always jump to some "wpkg.org" site ?!!

    Now whenever I open TSO's homepage it jumps to some "wpkg.org" website. This started about 3 hours ago. When I refreshed a frozen page expecting it...

    Started by Giddens, 26.04.15 10:08
    • Replies: 2
    • Views: 1,174
    28.04.15 08:32 Go to last post
  20. Problem clicking on a camp to attack it

    Hi, When attacking a camp, it is often hard to click & send the attack. This a is a problem when zoomed-in 100% If you zoom out a little;...

    Started by Meshaw, 27.03.15 04:08
    2 Pages
    1 2
    attack, camps, clicking
    • Replies: 16
    • Views: 1,022
    28.04.15 01:14 Go to last post

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