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Forum: Bugs & Technical Issues

Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.

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  1. Moderators will post here with verified bugs and information.

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    Forum Statistics:

    • Threads: 67
    • Posts: 1,388
  1. Sticky Thread Sticky: [HOWTO] Issues you can check and solve yourself

    There are often bugs reported which are not game bugs, but a problem with the player's computer, browser or internet connection. There are a few...

    Started by Jamdoggy, 01.03.14 23:42
    • Replies: 3
    • Views: 9,387
    01.12.14 07:55 Go to last post
  2. Sticky Thread Moved: Overview of verified bugs

    Started by Fexno, 18.08.13 10:15
    • Replies: -
    • Views: -
    18.08.13 10:15 Go to last post
  1. XP loss

    Total xp has been 3,760,000 ever since hitting Level 50. Tonight, after we (finally) got to login, it's now showing as 3,746,025 ! So we're also...

    Started by Nogbad, 29.09.15 23:56
    • Replies: 2
    • Views: 205
    30.09.15 06:35 Go to last post
  2. Moved: When can we play again

    Hello how long does it takes now? 1. i have a adventure running. 2. my weekly bonus gets gone. 3. the most importent my premium is still runnning....

    Started by Franco1966, 29.09.15 20:40
    • Replies: -
    • Views: -
    29.09.15 20:34 Go to last post
  3. Moved: Endless login queue

    This issue we had on test server, when the new extended island and levels were introduced at the 1st of September, and it does not seem to have been...

    Started by Urd123, 29.09.15 11:58
    • Replies: -
    • Views: -
    29.09.15 11:57 Go to last post
  4. Wink PVP Unattackable Camps Bug

    this is very annoying after i cancel and start new expeditions again i got map boos on same positions losing my strength points because...

    Started by corona88, 07.07.15 12:08
    3 Pages
    1 2 3
    • Replies: 29
    • Views: 1,555
    29.09.15 02:14 Go to last post
  5. message is cut when choosing the basket house

    the message just ends in the middle of it

    Started by LillaTheAbulic, 28.09.15 22:39
    • Replies: 0
    • Views: 115
    28.09.15 22:39 Go to last post
  6. "Lots of Weapons" subquest not completable

    The "Battle Master" quest ends with the subquest "Lots of Weapons," which gives target production numbers for six types of weapon. I've...

    Started by Damerel, 27.09.15 21:12
    bug, quest
    • Replies: 2
    • Views: 171
    27.09.15 23:05 Go to last post
  7. PvP - War Dogs bug

    20 of any troops vs 20 Wardogs kills a stack with 17 loses. It works. Stack (20) of War dogs has 200hp and makes 3200 damage total. It means that...

    Started by SettlerPiter, 25.09.15 15:50
    • Replies: 1
    • Views: 138
    25.09.15 17:14 Go to last post
  8. Exclamation Bandit nest - interception is not shown

    Hi,All. This is a short story about adventure Bandit nest I completed.It started O.K.:all previews worked properly,all blocks completed successfully...

    Started by Sorik, 23.09.15 10:39
    • Replies: 4
    • Views: 255
    24.09.15 14:26 Go to last post
  9. Guild quest completed but not moving on

    We have completed our guild quest but it is failing to complete and make the waiting quest active: We had been stuck...

    Started by lordloocan, 06.09.15 10:15
    2 Pages
    1 2
    • Replies: 13
    • Views: 656
    21.09.15 13:26 Go to last post
  10. Unstable connection to the TSO domain

    Hi, it has happened also in the past, but the problem started to pop up quite often: The big portion of the packets sent to and/or from the TSO...

    Started by Posolsvetla, 15.09.15 18:25
    • Replies: 5
    • Views: 263
    16.09.15 17:00 Go to last post
  11. stuck at level 9

    Hello. I can't complete the quest "Further Help" (sub-quest of system functions) since the quest is locked ( it says level 9 requiered but I Am level...

    Started by TheodorN, 02.09.15 15:16
    2 Pages
    1 2
    • Replies: 13
    • Views: 1,026
    16.09.15 10:51 Go to last post
  12. An error occurred and the game is not available for the moment.

    Just installed steam and settlers the game a few days back and everything was great . Today I get this error when i open Steam, load Settlers online...

    Started by Azrael1980, 15.09.15 02:18
    • Replies: 3
    • Views: 261
    15.09.15 10:43 Go to last post
  13. map not loading on adventures

    Hi, i'm having a major problem where the maps for my active adventures are not loading and it is delaying completion for my guild. Is anyone else...

    Started by Whiticus, 11.09.15 10:29
    • Replies: 2
    • Views: 134
    13.09.15 03:24 Go to last post
  14. Start pack

    Yesterday, i clicked on buy "Start pack" then I close it. Now i want to buy it but i can't see it. How can i buy it? I play on steam.

    Started by CrazyX, 12.09.15 07:40
    • Replies: 2
    • Views: 158
    12.09.15 12:49 Go to last post
  15. Military Units left at expedition

    Hi, I was cancelled an expedition, but i had unassigned units there, and they left at the island. The population window says i have 828 unit,...

    Started by Dubberman, 08.09.15 20:32
    • Replies: 0
    • Views: 96
    08.09.15 20:32 Go to last post
  16. Sophisticated Pillager - bugged?

    I believe this explorer skill is bugged - I only appear to get a bonus adventure quest when my explorer's "Trouble Seeker" skill results in 2...

    Started by Jim_B, 03.09.15 08:27
    • Replies: 5
    • Views: 273
    05.09.15 11:55 Go to last post
  17. tsotesting landing page login disabled problem

    Hi can anybody tell me why the login features of the tsotesting landing page aren't enabled when I go there? I haven't been able to login for a...

    Started by Bjornsonn, 02.09.15 21:29
    • Replies: 1
    • Views: 124
    02.09.15 22:14 Go to last post
  18. Move granite under Building materials in Economy overview

    Sorry not a bug exactly, but this have been bugging me (very) slightly for a very long time so finally worked up the bother to post about it. ...

    Started by Sherool, 24.05.14 20:39
    2 Pages
    1 2
    • Replies: 12
    • Views: 511
    02.09.15 22:10 Go to last post
  19. The Lost Skull

    Anyone knows how to get "the lost skulls" quest? For a long time now, I'm wasting my waiting quests, since they are waiting for me to do the "the...

    Started by MrBranch, 19.05.13 09:41
    • Replies: 5
    • Views: 1,632
    02.09.15 14:23 Go to last post
  20. Time remaining on build queue has disappeared

    I was pleased to see that the time remaining had been added on hovering over the first item in the build queue. It makes it much easier to do all...

    Started by Vrisitiggsy, 30.08.15 19:39
    • Replies: 0
    • Views: 74
    30.08.15 19:39 Go to last post

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