PDA

View Full Version : Official Questions thread [Ask your question here]



Pages : 1 2 [3] 4

Sinister-King
01.01.13, 18:41
Hello Owczankota,

I created a thread (http://forum.thesettlersonline.com/threads/18370-Guide-Building-Upgrade-amp-Production-costs) on building information.

You can find all building production rate here (https://docs.google.com/spreadsheet/ccc?key=0AkRdxncWSR27dERwZHFKN2U4LU9uTmxCS0MyMEc0a UE#gid=0).

Best,
Sinister-King

Szalma
02.01.13, 11:51
Hey, everybody!

Just an ordinary question.. What's the chance for my poor explorers to find gc on medium treasure search?
That's important, 'cause I've got a quest to find at least 1 gc on this kind of trip.
Pls, help me...!

Thanks!

Nendragon
03.01.13, 10:26
Hello guys (and girls ofc).

The forum is a little too chaotic to me (im new here, on the TSO forum), but maybe you can help me.
How can i defeat the last bandit leader (Wild Mary) on my main island? Where can i find some guide?

Thanks!

dwarf-nobody
03.01.13, 10:56
Perhaps this is a good idea:

http://blackrabbit2999.blogspot.com/2012/01/settlers-online-camp-combat-guide.html

Nendragon
03.01.13, 10:59
Oh, thanks. I read it.

egygabor
03.01.13, 17:33
Hi,

Can somebody tell me how can I finish a main quest if I above the required level? I'm 32 level player and I was already 31 when the free the home zone quest appeared and one of is task require a level between 15-30. Thank you

Jordan2012
06.01.13, 05:21
Hi Torrgar,

Firstly, by upgrading your stone masons you increase the amount being subtracted from the actual deposit but beware it depleates the deposit quite fast...second is to "Buff" your Mason. By doing this it doubles your outtake of stone and doesn't cost any of the original from the deposit. You can do this on any building/deposit on your map.
Hope this has helped.

regards,
jordan

MutantKid
10.01.13, 23:42
Just thought id mention that if u level up during a quest requirement that u havent yet completed, youve had it and it will forever stay in your quests menu! It happened to me during militia quest at level 21, It was for 2 drill plans so yeah , gutted about that but i got all since, Id advise completing each quest at each required level!

jerryjumper
11.01.13, 05:42
happy birthday!but I feel a bit sad,sinds I cannot find the presents that you send everyone else in my mailbox.

abdulla2013
11.01.13, 06:01
hi i stuck at level 14, to upgrade to next level i need 20XP, and i have task to manage:
tools at least 60 every 12 hours;
copper Ore 0 every 12 hours;
coal 0 every 12 hours;
broenze 0 every 12 hours;
how can i manage all this if to manufacture tools i need copper ore?!?!

Hamma
11.01.13, 08:10
I have the same issue. It's very frustrating. Any suggestions?


Hi,

Can somebody tell me how can I finish a main quest if I above the required level? I'm 32 level player and I was already 31 when the free the home zone quest appeared and one of is task require a level between 15-30. Thank you

Sasuke88
11.01.13, 12:56
how can i get rid of my old quests that i cannot accomplish.....because i have higher level than the quests... tk

MutantKid
11.01.13, 15:04
how can i get rid of my old quests that i cannot accomplish.....because i have higher level than the quests... tk

Lol, go bk a page and youll see that u cant, their stuck there forever or untill BB fix it!

plumboil
11.01.13, 21:34
Hi
On 'The Price Of Gold' Side quest (lvl 25), How do you "buy" coins from other players?
I've bought and sold in the trade office but neither seems to contribute
Appreciate any help

dramagr
12.01.13, 10:32
i dont take the gift who send with mail thx

INM75
12.01.13, 17:06
i've been unable to play all day? Anyone else having problems?

JDWard
15.01.13, 13:20
Is there a problem with the "Coins on the street" quest, or should I just keep exploring?

I keep on sending the explorer out for 12 hours at a time, and I keep getting back hardwood planks and marble. I've even just now got 50 granite. This is all good stuff, but I can't get gold coins.

Has anyone else had problems with this quest? Is it bugged, or do I just keep trying?

cottle
15.01.13, 17:41
i still haven't received the email with the present. i think its because i signed up for the news letter late. is there anything i can do?

MutantKid
15.01.13, 23:34
[QUOTE=JDWard;208654]Is there a problem with the "Coins on the street" quest, or should I just keep exploring?

This can take ages and when they finally find some u seem to get them fairly often. Best thing u can do is save up 4 another explorer from the tavern and double your chances!

peck_ed
15.01.13, 23:47
i still haven't received the email with the present. i think its because i signed up for the news letter late. is there anything i can do?

Please contact support (http://www.thesettlersonline.com/en/help-and-support) about this, they should be able to help

EmperorScruffy
15.01.13, 23:49
[QUOTE=JDWard;208654]Is there a problem with the "Coins on the street" quest, or should I just keep exploring?

This can take ages and when they finally find some u seem to get them fairly often. Best thing u can do is save up 4 another explorer from the tavern and double your chances!

Some quests are not worth doing at all, due to in-game economics. TSO values gold coins far lower than the in-game trade market does. And same with other resources.

Hence, you will probably want to cancel some quests where the reward is less than the investment.
Similarly, you'll want to cancel some quests that take way too long to complete for such a meager reward. Especially if you are missing out on other daily quests.

MutantKid
16.01.13, 00:51
Yeah, only thing is thats a main quest which u cant cancel! And if u want a mysterious box for free then u have to complete all the sub quests first.
There are some unreasonable side quests like the lose less than 500 recruits in adventures and that but its best to complete all main quests or youll just have them sitting there anyway and if u go above the quest level requirement youve had it and its stuck there forever!

awkwardsausage
18.01.13, 22:54
Hi folks. Has anyone here had the error message 'error detected in this zone' when trying to load their island? I was adding guild deeds when I got kicked to homepage and haven't been able to access it since. Those that visit my island get the same message. I have sent a ticket but I understand that support is shut until Monday.

Update - logged on this morning and all back to normal

jop3112
19.01.13, 07:59
happy birthday!but I feel a bit sad,sinds I cannot find the presents that you send everyone else in my mailbox.

Same problem here :(

JDWard
19.01.13, 20:04
Hi
On 'The Price Of Gold' Side quest (lvl 25), How do you "buy" coins from other players?
I've bought and sold in the trade office but neither seems to contribute
Appreciate any help


I now have this quest myself. As I see that there may be problems with it, I would like the answer to this question before I start any trading.

Is there anyone out there who could tell us what we do here?

peck_ed
19.01.13, 20:56
I now have this quest myself. As I see that there may be problems with it, I would like the answer to this question before I start any trading.

Is there anyone out there who could tell us what we do here?

If I'm not mistaken you sell other resources for gold coins, you can try with one trade and see if the quest bar starts to fill green to confirm this

Sjerek
20.01.13, 08:19
When a resource (copper mine, marble, stone, etc) is depleted, and I send a geologist out searching, he often returns with "too many resources of this type already" - however a new search for the same will be successful.
Often it occurs if I notice that a copper mine is low (eg there are approx 10-20 left) and I send a geologist out searching, then a minute or two before he is finished I destroy the copper mine (to get 25% of the building costs back).
It also happens when I see that a marble mine is almost finished, and I send the geologist looking for marble, timed so that the marble runs out before the geologist is finished searching.

Does the resource have to be already depleted before the geologist starts searching ?

Sjerek
20.01.13, 08:27
If I'm not mistaken you sell other resources for gold coins, you can try with one trade and see if the quest bar starts to fill green to confirm this

it doesn't help to accept others trades even if you get gold for goods.
You need to create trades where you offer goods, and request gold.

eg
click "Choose Offer" and choose 200 marble or 200 bronze, or 250 copper ore, etc.
click "Choose Price" and choose 5 gold
click 4 lots
click "place trade"

Kleopratra
20.01.13, 09:38
Hey, how do I fix the quest "iron out of bronze", please help me. Thank you

Isvoor
20.01.13, 11:49
Hey, how do I fix the quest "iron out of bronze", please help me. Thank you

The quest isn't very much worth it, so I suggest you cancel it. But in case you have a lot of bronze swords to spare, you can try to complete it. Just do the following:

1. Check is it a waiting quest.
2. If it is not a waiting quest, go to provisions house. You can make iron swords from bronze swords with there, just look for the right button at the resource tab.

But, as I said, I suggest you click the "x" button near it to cancel it. (If its a daily quest, it can be canceled. If a waiting quest, complete the previous quest first)

Isvoor
20.01.13, 11:53
When a resource (copper mine, marble, stone, etc) is depleted, and I send a geologist out searching, he often returns with "too many resources of this type already" - however a new search for the same will be successful.
Often it occurs if I notice that a copper mine is low (eg there are approx 10-20 left) and I send a geologist out searching, then a minute or two before he is finished I destroy the copper mine (to get 25% of the building costs back).
It also happens when I see that a marble mine is almost finished, and I send the geologist looking for marble, timed so that the marble runs out before the geologist is finished searching.

Does the resource have to be already depleted before the geologist starts searching ?

Some places, such as marble in sector 1, have two deposits, but only one can be on at a time.
I have sent geos a few times to look for marble when its down to 5 or less, and they have found it after it has been depleted, but im not sure will this work if you tear down a mine while the geologist is searching for it.

Iolanthe
20.01.13, 11:55
Hi
On 'The Price Of Gold' Side quest (lvl 25), How do you "buy" coins from other players?
I've bought and sold in the trade office but neither seems to contribute
Appreciate any help


it doesn't help to accept others trades even if you get gold for goods.
You need to create trades where you offer goods, and request gold.

eg
click "Choose Offer" and choose 200 marble or 200 bronze, or 250 copper ore, etc.
click "Choose Price" and choose 5 gold
click 4 lots
click "place trade"


It 'should' work however you acquire them, that is accepting a standing offer, placing one yourself with GC as the Price, or even swapping them back and forth with a friend. It's working that way on the Test server at least so if it's picky here perhaps it will sorted soon.

As peck_ed suggested the best way to be sure is:


you can try with one trade and see if the quest bar starts to fill green to confirm this

and give the Quest some time to notice what you've done, it can be slow.

Iolanthe
20.01.13, 12:05
Does the resource have to be already depleted before the geologist starts searching ?


Sometimes yes, sometimes no. The Geologist has been fickle of late and has also taken up lying, he's been known to overlook even previously exhausted Mines until they're blown up and he's sent again and to return with reports of of faliure ("Oooooooooh :( ") even when he's been successful. You can double check him using a resource map:

http://www.bartpolski.co.uk/settlers/settlersresources.jpg

Darbsovich
23.01.13, 23:36
I've just moved some buildings - nobles and brewerys and now it says i have -1 building licences. I don't understand - sorry for capitals. Any ideas?

peck_ed
23.01.13, 23:50
I've just moved some buildings - nobles and brewerys and now it says i have -1 building licences. I don't understand - sorry for capitals. Any ideas?

Try a refresh, normally fixes issues like that

quinn334
24.01.13, 12:25
Hi my explorer brought back 77 gold coins from a medium adventue which dropped into my star menu moved this to my mayor's house but did not transfer and did not complete the quest, what has happened to it ???

MIHAIPIRLOG
26.01.13, 00:28
hello.I found this website the other day:http://www.sanity.com.au/products/2218432/The_Settlers_Online_Starter_Pack
Now,I don't want to make any kind of publicity but I want to know that is this about.
What does the starter pack contains and is it still available?

Sinister-King
26.01.13, 00:41
hello.I found this website the other day:http://www.sanity.com.au/products/2218432/The_Settlers_Online_Starter_Pack
Now,I don't want to make any kind of publicity but I want to know that is this about.
What does the starter pack contains and is it still available?

Hello MIHAIPIRLOG,

The starter pack is still on sale.

Find out more here (http://forum.thesettlersonline.com/threads/20670-New-Boxed-retail-edition-for-the-Settlers-Online!) :).

Best,
Sinister-King

GINGERJOHN
26.01.13, 10:25
what determines the guild ranking in the guild list when the guilds all have 100 members?

MIHAIPIRLOG
26.01.13, 10:59
Thank you Sinister-King.The only problem is that the starter pack isn't available in Romania.But I think I'll buy it from www.sanity.com.One last question:One troop buff meens we get a fast general or a veteran?


Last minute update:I found on the forum this piece of info:http://static2.cdn.ubi.com/F2P/TSO_UK_CM/Images/retailsbox_rear.jpg the info in that linq aqurrate?we get 2500 gems,one grain silo,one watermill,250 coins and a battle hardened general that normal costs 1250 gems in market?

peck_ed
26.01.13, 12:00
That appears to be the old starter pack, the newer one contains different items. Here is a link to it on Amazon (http://www.amazon.co.uk/The-Settlers-Online-Mac-DVD/dp/B00A3QBGVI/ref=sr_1_1?ie=UTF8&qid=1359201578&sr=8-1)


4,000 Gems, in-game currency for you to use as you wish: enhance the production rate of your buildings or get new adventures in the shop
“The Nords” Adventure. Embark on a one-shot high risk, high reward adventure!
A troop buff. Halves recruiting time for your troops
3 tactical maps printed in the manual. Quick reference conquest strategies
Extra resources to help you build strong foundations for your empire (400 stones, 400 planks, 100 tools and 20 Settlers)

MutantKid
26.01.13, 19:09
Hey all, Im trying to find some info on the advantage of a village school, can someone point me to a thread which explains this, I tried the advanced search and couldnt find any relevant info. Thanx.

peck_ed
26.01.13, 19:29
Hey all, Im trying to find some info on the advantage of a village school, can someone point me to a thread which explains this, I tried the advanced search and couldnt find any relevant info. Thanx.

Hey MutantKid, the village school gives you 1 extra settler every 2 hours (plus delivery time to a storehouse). Not much more to it than that!

Edit: Posted 12 instead of 2!

MutantKid
26.01.13, 19:46
Ok thanx, I guess mostly what I wanted to know was does that increase if upgraded? can it be upgraded? The max u can have is 3 schools and at your calculations thats 6 settlers a day. Is that right? Sry for the questions but im not sure if I want to invest in a school if 1 only gives 2 settlers a day compared to 4 settlers an hr that come for free.

peck_ed
26.01.13, 19:56
Cannot be upgraded, so stays at level 1, sorry, I have edited the above post! It is every 2 hours rather than 12! So an extra 36 per day

MutantKid
26.01.13, 20:00
oh thanx, phew thats definately more promising. good to know.

Kiewik
28.01.13, 19:31
Hi, I bought gems an hour ago, but when do they appear in account? First time buyer so i have no idee, payed with PP.

peck_ed
28.01.13, 19:37
Hi, I bought gems an hour ago, but when do they appear in account? First time buyer so i have no idee, payed with PP.

Hey guys, just a note to say when server load is high it might take a while to come through, if you feel its taken too long give Support (http://www.thesettlersonline.com/en/help-and-support) a shout and they will be able to help you out tomorrow morning with your gem purchase

Kiewik
28.01.13, 19:39
Hey guys, just a note to say when server load is high it might take a while to come through, if you feel its taken too long give Support (http://www.thesettlersonline.com/en/help-and-support) a shout and they will be able to help you out tomorrow morning with your gem purchase

Oke Thanx, but what's normal time to come through?

peck_ed
28.01.13, 19:40
Normal time goes out the window in happy hour with the server load it seems! My advise would be if you don't have anything by tomorrow morning, create a support ticket

Kiewik
28.01.13, 19:44
Normal time goes out the window in happy hour with the server load it seems! My advise would be if you don't have anything by tomorrow morning, create a support ticket

Ok will wait till tomorrow morning thanx again!

dripdrip
29.01.13, 07:09
im a bit confused i got artesian well as a gift it is now at 20 or so water and lvl 2.

1st q is what happens when it goes to zero is it beyond repair? can i refill or redeed or even move it to another spot where water is :)

so refill should be option
redeed i dont get why not if i can redeed noble residence why not well

3rd one is absurd but wells are made where water is
so i guess this isnt really an option couse we would abuse redeeding and getting free deposits
maybe you should find geologist to find water reserves fixed or add to deposit

and that would kinda eliminate TO scam selling empty wells since they could be refilled and would kinda be expected that they might be empty if that is not seen in trade.

peck_ed
29.01.13, 08:30
Hi dripdrip, you might want to check out the Watermill, that is an endless supply of water, the Artesian Wells expire after they run out of water I'm afraid. I don't believe you can refill these

MIHAIPIRLOG
30.01.13, 13:10
hello.I want to play settler on my android phone,Samsung S advanced Jelly bean and Chrome as browser.I receive a message that says I don't have flash on my device.I also tried dolphin browser,opera mobile but none of them worked.What can I do?

peck_ed
30.01.13, 13:22
hello.I want to play settler on my android phone,Samsung S advanced Jelly bean and Chrome as browser.I receive a message that says I don't have flash on my device.I also tried dolphin browser,opera mobile but none of them worked.What can I do?

Might be best checking out this thread (http://forum.thesettlersonline.com/threads/21586-android-application?highlight=android) for more information on the subject. But Firefox from the Google Play Store seems to do the trick

TimTosh2012
31.01.13, 23:53
The Gem Pit
I no it says x5 on the shop, but does that mean 5 in a lifetime or 5 at any one time?
so if i had 5 on island, and 1 ran out could i still buy another to replace it or is that a total limit of 5 . thanks :)

peck_ed
01.02.13, 08:12
The Gem Pit
I no it says x5 on the shop, but does that mean 5 in a lifetime or 5 at any one time?
so if i had 5 on island, and 1 ran out could i still buy another to replace it or is that a total limit of 5 . thanks :)

5 total limit, once the 5 you have run out, you can't replace them

hawkinsmhm
05.02.13, 17:48
am locked out of game again , can log into second bar but will quit and not let me in to play.

peck_ed
05.02.13, 17:55
am locked out of game again , can log into second bar but will quit and not let me in to play.

Hey hawkinsmhm, do you get any error messages? Or just it just hang on the loading screen?

SirRowdyRev
06.02.13, 00:54
How do I change/switch servers, I cannot find any of my friends

plonka
06.02.13, 02:03
why have guild quests to gain guild coins but stop quests before it is possible to gain any decent rewards?

peck_ed
06.02.13, 09:44
why have guild quests to gain guild coins but stop quests before it is possible to gain any decent rewards?

Is this in regard to the Jolly being replaced with the additional building slot?

Iolanthe
06.02.13, 14:26
How do I change/switch servers, I cannot find any of my friends

You can't take your Island with you but you can create a new account using a new email and begin again. I see you're on Sandycove so if you want Northisle (currently open) you can logout on the homepage then click "Register", create a new account and choose Northisle as your Server. I think Newfoundland is locked at the mo' so if your friends are there ask one of them to send you an email invite (again to a new addy) and that may get you in on Newfie. Good luck. :)

Kalline
09.02.13, 09:14
Hi

I want a new name in game, is that possibly and how ?

peck_ed
09.02.13, 16:59
Hi

I want a new name in game, is that possibly and how ?

Hey, your best bet is to contact Support (http://www.thesettlersonline.com/en/help-and-support) about this

Tierarzt
09.02.13, 17:05
Hi

I want a new name in game, is that possibly and how ?
I think Kalline is a nice name

Xmens
11.02.13, 22:06
Hi guys, can we know when will start easter evet 2013 ?

peck_ed
11.02.13, 22:48
Hi guys, can we know when will start easter evet 2013 ?

Last year I believe it ran from March 27th to April 17th. So I imagine those sort of dates would be likely.

LadiC
12.02.13, 00:06
I dont know how to delete my user and make new one???

Sinister-King
12.02.13, 00:09
I dont know how to delete my user and make new one???

Hello LadiC,

You must contact support (http://www.thesettlersonline.com/en/help-and-support) to erase your account :).

Best,
Sinister-King

Grumsi
12.02.13, 08:30
My father, user named tarakala, just bought gems and now he don't know the password of his mail, so he can not check the code. Is it possible for him to change his mail, where the gems were sent?

peck_ed
12.02.13, 08:48
My father, user named tarakala, just bought gems and now he don't know the password of his mail, so he can not check the code. Is it possible for him to change his mail, where the gems were sent?

You'll need to contact Support (http://www.thesettlersonline.com/en/help-and-support) for this one, they should be able to help

Grumsi
12.02.13, 08:57
Thank you!

Jamdoggy
14.02.13, 16:52
what determines the guild ranking in the guild list when the guilds all have 100 members?
I'd also like to know the answer to this...

I thought at first that it was to do with the combined total levels or XP of the guild members, but I now know that this is not true. Our guild website has member lists, and a sister-guild with lower combined levels shows higher on the guild list.

So, when guilds have the same number of members, what factor determines which one is higher in the guild list? Is it simply random?

julka20
15.02.13, 12:35
I have a question about the amount of ore in deposits over time. When you first discover deposit it has certain (starting) amount of ore. I noticed that starting amount of ore has increased over time. I wonder on what principle it increses - what level you are, how many times the mine was depleted, how many times it was discovered or smth else?

Iolanthe
15.02.13, 13:36
I have a question about the amount of ore in deposits over time. When you first discover deposit it has certain (starting) amount of ore. I noticed that starting amount of ore has increased over time. I wonder on what principle it increses - what level you are, how many times the mine was depleted, how many times it was discovered or smth else?

The original amounts are static, though some deposits have more than others. You can see the amounts sector by sector by clicking through the Mainland drop-down menu here: http://settlersonlineguide.weebly.com/the-main-land.html (http://settlersonlineguide.weebly.com/the-main-land.html)

julka20
15.02.13, 17:13
huh, obviously it was just my imagination :)
Thank you

rapa
25.02.13, 17:09
Hi there folks,
I just don't know how to make another garrison,or maby i just need more geerals(i only have one) i ca't fight against bandits any more...
Thanks

Jamdoggy
25.02.13, 18:18
Hi there folks,
I just don't know how to make another garrison,or maby i just need more geerals(i only have one) i ca't fight against bandits any more...
Thanks

You get one garrison per general, rapa. In fact, you could think of garrisons and generals as pretty much the same thing. The garrison is the visible presence of your general on the map. When you buy a new general, you have to 'place' the garrison on your home island, and when you send you general to an adventure, the garrison uproots itself, travels to the adventure map and rebuilds itself there.

BabaNaga
27.02.13, 10:51
hello

is possible or can be implemented in some maintenance ....

font color in whisper tab is difficult to read .... other tabs are ok and can be readed ok but this is nightmare .... can this be changed or customized somehow ? thanks

HallMarc
02.03.13, 05:39
Hi ya....iv been Lv50 for a few months now counting the days until the level cap is raised,,,only thing is, i cant find a due date anywhere just 2013 in the dav dairy.
Any chance of a heads up on the date,,,or month even. ....*be nice to know when i'm counting down too, and to start getting xp again :)

still loving the game and thx in advance.

Lafarge
02.03.13, 08:41
My and my wife accounts been blocked.. was send question in con tact form, in private message on forum to BB... no answer, what to do?

peck_ed
02.03.13, 12:13
My and my wife accounts been blocked.. was send question in con tact form, in private message on forum to BB... no answer, what to do?

Support will get back to you, when did you send the support ticket?

Lafarge-Supreme
02.03.13, 15:07
2 days ago and today

Christine0510
02.03.13, 15:39
Hi, my guild are currently looking to transfer ownership. Is this possible and if so how do you go about it?
Christine

Iolanthe
02.03.13, 16:55
It's not possible Christine, the new leader must found a new Guild or if the old leader is willing (and available) here's how one American Guild handled it:


The BB Devs won't do official guild leader transfers, but since I have not intention of leaving the game, nor leaving the guild high and dry (like many other guild leaders have done to their guilds), I will just handle the things that only the offical guild leader of record can do. Other than those small things [A Zeus player] is the Active Guild Leader.
Original (http://forum.thesettlersonline.net/threads/13380-TC-Recruitment-Thread?p=198667&viewfull=1#post198667)

Sekonda-Zvolfe
02.03.13, 22:55
Why is it when you get a chat ban, you lose guild chat also? Guild chat is not moderated by the mods, so therefore anything goes to a certain point. I need to talk to my guild but cant. Please explain.

Sinister-King
03.03.13, 02:51
Why is it when you get a chat ban, you lose guild chat also? Guild chat is not moderated by the mods, so therefore anything goes to a certain point. I need to talk to my guild but cant. Please explain.

Sekonda-Zvolfe,

They're the consequences of breaking the rules.

Please if you wish to discuss this further contact support through the mailing system.

Sinister-King

Mangalyurek
03.03.13, 14:36
PLEASE,
REMOVE ANIMATION SPEED AT ADVANTURE. I FAILED BLOCK TWO TIMES and LOST my many troops because this your useless animation.

remove it :(

Christine0510
03.03.13, 15:25
Thank you :)

Tierarzt
04.03.13, 03:16
PLEASE,
REMOVE ANIMATION SPEED AT ADVANTURE. I FAILED BLOCK TWO TIMES and LOST my many troops because this your useless animation.

remove it :(

Request denied. Blocking is not supported. All blocks are done at your own risk.

Marl1tjuh
04.03.13, 14:39
What to do when you get the error "an error was detected on this zone. Please try again." going to 'Island of the Pirates for the GQ!!???

refreshen and logging out and in doesn't help...

peck_ed
04.03.13, 14:55
What to do when you get the error "an error was detected on this zone. Please try again." going to 'Island of the Pirates for the GQ!!???

refreshen and logging out and in doesn't help...

Have you tried clearing your cache? Else contact Support (http://www.thesettlersonline.com/en/help-and-support)

greengoblin
04.03.13, 22:31
are any buffs stackable

Nogbad
05.03.13, 03:21
are any buffs stackable

Not to use them, no.
Only 'stack' would be the number up to 25 in your star menu.

Sherakan
05.03.13, 11:09
Hi, I was wondering why you can't log onto the german version of the game with your Uplay account.
I only ask out of curiosity... ;)
Have fun!

hakonan
05.03.13, 12:39
hello there just enquiring if one can restart there game and if so how

peck_ed
05.03.13, 13:20
hello there just enquiring if one can restart there game and if so how

If you Contact Support (http://www.thesettlersonline.com/en/help-and-support), they should be able to help you

richvette
06.03.13, 05:40
has BB changed the game? now had 3 blocks fail on 3 different adv's. last one was on outlaws,northern attack.sent 3 blocking generals and attacking vet. 1st 2 gen's worked fine but the 3rd blocking general was intercepted by camp 2 that was already under attack,then vet got intercepted by 3rd camp,cost me a heap of cavalry. have BB changed the game so that a camp under attack can intercept?

peck_ed
06.03.13, 12:04
Hey richvette, please check this post and thread (http://forum.thesettlersonline.com/threads/22665-Feedback-Generals-jumping-forward-and-getting-intercepted?p=214967&viewfull=1#post214967) regarding the issue

Nightblade1974
09.03.13, 17:01
Hello,
I have a question about "recruits do not suffice" quest. It requires 120 steel sword production every 12h (It's quite a lot in my opinion for the quest level). I tried to place the steel weaponsmith lev.1 as close as possible to the deposit in order to achieve at least 30 swords every 12h. The plan was upgrade to lev.2 and then buff to complete the quest, but the problem is that I still have only 29 swords every 12h... Any chance to reach the 30 swords production rate as I planned?
Thank you.

Nogbad
09.03.13, 20:13
Hello,
I have a question about "recruits do not suffice" quest. It requires 120 steel sword production every 12h (It's quite a lot in my opinion for the quest level). I tried to place the steel weaponsmith lev.1 as close as possible to the deposit in order to achieve at least 30 swords every 12h. The plan was upgrade to lev.2 and then buff to complete the quest, but the problem is that I still have only 29 swords every 12h... Any chance to reach the 30 swords production rate as I planned?
Thank you.

Should be close to the storehouse, not the deposit.

Nightblade1974
09.03.13, 23:56
Right I wrote deposit but I mean storehouse. It's 24sec preparation + transport time + cleanup, can't find any better solution...

Rappenhaps
11.03.13, 17:23
Hi,
The Four Winds quest said I had to finish a "The Pirates' Island" as part of the event quest, for which the reward would be, amongst other, 700 granite. So I figured "The Island of the Pirates" was the same adventure... But when I completed that, the Bad Timing part of Four Winds was not complete. Hmm. So I traded 1000 (!!) guild coins for 150 map fragments used to buy "The Pirates' Island" from the Merchant. Which I did. And now in my star menu the adventure is called "The Island of the Pirates" i.e. the same as the one I have just completed. I feel screwed over, can someone please help explain what's happening or reemburse me? I was planning to complete the FOur Winds, but that is clearly not a possibility any longer, as all my troops were killed in battle, and I cannot reproduce fast enough.
Thanks

Iolanthe
11.03.13, 17:59
The Pirate's Island and Island of the Pirates are the same Adventure, why the name changed only in a few places is a mystery.

Unfortunately the Adventure offers only a chance of Granite in the loot so it may take more than one try, possibly quite a few tries before the Quest is satisfied. There is thread here about Four Winds that may offer some insights: http://forum.thesettlersonline.com/threads/22656-Four-Winds-Quest

Rappenhaps
11.03.13, 19:11
oh! bummer!

Knzmm
13.03.13, 19:59
Im stuck in the a new attack[I] in the [I]free the homzone! mainquest. I need to have 30 or fewer banditcamps left on my homezone. I have freed 5 zones till now, the rest is in the clouds, so there are no bandits to defeat for me at the moment. Do i need to be of a certain level (25 now) need to finish another quest first to continue this one?

Fexno
13.03.13, 20:06
Im stuck in the a new attack[I] in the [I]free the homzone! mainquest. I need to have 30 or fewer banditcamps left on my homezone. I have freed 5 zones till now, the rest is in the clouds, so there are no bandits to defeat for me at the moment. Do i need to be of a certain level (25 now) need to finish another quest first to continue this one?

Send out your explorer on "Find New Sector."

Sends your Explorer on a 5 minute run to open up new areas that are adjacent to areas you control on your main island.

As you open up new areas use the Explorer to push back the cloud further and allow you to advance into enemy held territory and through battles win it from the encombant Bandits.

Remember he can only explore areas that are directly connected by land to Sectors you control yourself with a Storehouse on them.

Polymer
14.03.13, 04:40
Hello,
I have a question about "recruits do not suffice" quest. It requires 120 steel sword production every 12h ...

Are you sure it says every 12h and not just: "produce 120 steel swords" ?? Cause I think it only says that, which means you can do it with 1 steelsmith and a bit more waiting.

Kiwi_Razor
14.03.13, 04:50
what time NZTD will the maintenance of 14/03/2013 be over please?

Polymer
14.03.13, 04:55
it should be finished in 1h 5mins or under

Sekonda-Zvolfe
14.03.13, 09:50
Where do i ask people to do adventures?

peck_ed
14.03.13, 10:25
Where do i ask people to do adventures?

Either in G3 in chat, or here on the forum (http://forum.thesettlersonline.com/forums/186-Market-place) for Newfoundland

Edworld
16.03.13, 21:21
i cannot play ....when i try to loading the game,after log in , says that: title : "Server Zone crashed "and this :"an error was detected on this zone . Please try again.".
i clean up the cache and try it for 2 days .
Can anibody help me with this !! i'm really anxious to play and i cant .

peck_ed
16.03.13, 21:49
Hey Edworld, please contact Support (http://www.thesettlersonline.com/en/help-and-support), they should be able to help you

Marl1tjuh
18.03.13, 12:28
the whole guilde got no Waiting Quest.... How come?

peck_ed
18.03.13, 12:43
the whole guilde got no Waiting Quest.... How come?

How many members are there in your guild?

hera84
18.03.13, 12:56
Dear Player,

Your account has been blocked from chat and trade due to a breach of rules based on your Avatar name. This breach was reported to us by a member of the gaming community.

Please contact Support by clicking on the cog below your Avatar and selecting Support, then "Contact Support" under the "Question for the Support Team" heading. They will assist you in changing your Avatar name to something more appropriate. Please be sure to advise Support of an alternative name which is PEGI 7 suitable, otherwise they may create one randomly for you.

Many thanks,


MOD_BruJah


3rd day and no answer from the support... I just want to know how long I have to wait and play without chat??
btw, heroina means female hero in serbian and means nothing in english... so what's wrong with my nick!?

peck_ed
18.03.13, 13:00
3rd day and no answer from the support... I just want to know how long I have to wait and play without chat??
btw, heroina means female hero in serbian and means nothing in english... so what's wrong with my nick!?

Please note that Support works from Monday to Friday, expect news back shortly, sadly there is nothing we can do for you here in the forum, so please direct any further feedback to Support

Marl1tjuh
18.03.13, 14:12
How many members are there in your guild?

At the moment 97

peck_ed
18.03.13, 14:21
At the moment 97

Will be best to contact Support (http://www.thesettlersonline.com/en/help-and-support) for this one if you have no members with a waiting or current guild quest

Thornapple
19.03.13, 02:39
i am struggling with the Quest "recruits do not suffice", i have reached the needed production for steel weapons but how do i make all the other resources have production of zero while having 120 steel swords.

any advice or suggestions would be welcome as i am stumped thanks :)

Thornapple
19.03.13, 02:41
Right I wrote deposit but I mean storehouse. It's 24sec preparation + transport time + cleanup, can't find any better solution...

i now have 4 steel weaponsmiths in order to reach the 120 needed, however im struggling with gettign everythign else to zero

Thornapple
19.03.13, 02:55
i am struggling with the Quest "recruits do not suffice", i have reached the needed production for steel weapons but how do i make all the other resources have production of zero while having 120 steel swords.

any advice or suggestions would be welcome as i am stumped thanks :)

found a thread to help which is about pinewood but very useful for this quest too http://forum.thesettlersonline.com/threads/20541-Some-guides-for-commonly-asked-questions?p=203380&viewfull=1#post203380

LjepiLeo
19.03.13, 10:28
what will be with players who can not finish "four winds" because there is no Old Friends adventure available? will we get any reward because we finished 9.5/10 of quest

and I finished adventure 2 times and I did not get granite

Stitcher
19.03.13, 10:44
how come im still having trouble with unwanted quest rewards,at a level ive passed ages ago,,, and when i put a ticket in, all i got was,, devs are working on it,, but its been months now,, and still the same,,, tongue bitting is starting to hurt now,,, and not a solution at any of the maintanence's [ Censored ] is going on,,,

peck_ed
19.03.13, 10:50
Hey Stitcher, normally fixes and patches get applied to the test server first, game updates get applied every few weeks normally, the next one being on Thursday when the Easter event goes live. I don't yet know if this will fix your issue, but if the Dev's are working on it, I'm sure a fix will be along at some point

Linrose
21.03.13, 16:06
I still cannot complete the "Free the home Zone" I completed "The More Sectors Quest" before the upgrades, all other subquests have been completed. I'm at lvl 36 now and everyday it offers me the quest completed tab, I click on it but it won't give me the 50 points, it just keeps popping up telling me the quest is complete. Therefore the over all quest cannot be completed. Can someone please help?

RKIDANT
21.03.13, 16:45
is it poss to restart the game

peck_ed
21.03.13, 16:53
is it poss to restart the game

If you contact Support (http://www.thesettlersonline.com/en/help-and-support) they can do this for you

Dizzy_Wizzy
22.03.13, 14:38
Hi I have a day for Easter event gems purchased (25,00)
for eggs to buy,
and the next day you get an additional 20% (1000 free gems)
I can give you a big easter set (300 eggs) or 1000 gems?
Thanks Sincerely Djordy

Dizzy_Wizzy
22.03.13, 14:40
may I

Dizzy_Wizzy
22.03.13, 14:41
sorry my english are not so good

peck_ed
22.03.13, 15:17
Hi Dizzy_Wizzy, please contact Support (http://www.thesettlersonline.com/en/help-and-support) about this issue, there sadly nothing we can do regarding this problem from the forum

Deliuta
24.03.13, 12:52
Anybody can help? How can you buff a friend's building? Thanks

Iolanthe
24.03.13, 13:14
Make buffs in the Provisions House, visit a friend, open the Star Menu, click the buff you want and click it on a building, basically just like you'd buff your own buildings. The perk is that buffs applied by a friend last 50% longer.

Buffs can also be found in Trade but if it's for the early Quest just use those you've made.

THEBRZI
27.03.13, 08:55
Pls help
i need ot finish quest recruits do not suffice and i am stucked with problem. Need to have produstion of steel swords of 120 and in same time produstion of coal and steel 0. How to do it cause i can't produce steel swords if i dont spent steel and coal on it

peck_ed
27.03.13, 09:41
Check out this post (http://forum.thesettlersonline.com/threads/20541-Guide-Commonly-asked-questions?p=203380&viewfull=1#post203380) by Gerontius (http://forum.thesettlersonline.com/members/439352-Gerontius), the section named "At least 0 every 12 hours" will be what you're looking for

ceoils
27.03.13, 15:51
how do you search for eggs in the egg quests.. states no general needed but asks you to send an army?

how do you chat in the game ? I can see others chatting but cannot join in unless I click an individual and speak only to them?

peck_ed
27.03.13, 16:07
how do you search for eggs in the egg quests.. states no general needed but asks you to send an army?

When in the adventure you can click on the eggs when you find them, check your quest book and it will tell you how many you still need to find


how do you chat in the game ? I can see others chatting but cannot join in unless I click an individual and speak only to them?

You should be able to click on the bar below where the chat window is and then you can type back to other players, pressing return will enter your string of text

Spifu
27.03.13, 17:32
Hi!

I have a question about tactician quest, defeat bandit camp on my home zone using cavalry. But there are not any bandit camp on my home zone, I have defeated all of them already. So what can i do? Will i ever get 50 experience points and horses, or i should forget them?
Thanks.

Sorry for my english, i know it's horrible.

peck_ed
27.03.13, 17:40
Unfortunately nothing you can do at the moment, the Dev team are working on a fix, hopefully it will be along shortly

Check this thread (http://forum.thesettlersonline.com/threads/22651-First-Strike-Units-Sub-Tactician) for more information on it

Spifu
27.03.13, 17:49
thanks for quick response

THEBRZI
27.03.13, 19:07
ty very much for help i will try to solve this quest on this way. TY

Baggnar
28.03.13, 17:46
When does a guild members start to get the guild quests? are there any lvl requirements? Have a friend that have been in the guild for three weeks but cant see/do any guild quests.

BR
Baggnar

peck_ed
28.03.13, 17:52
When does a guild members start to get the guild quests? are there any lvl requirements? Have a friend that have been in the guild for three weeks but cant see/do any guild quests.

It'll normally be the first new Guild Quest that appears when they are in the Guild (so waiting ones wont apply). If others in the Guild have had 2 new quests and you haven't had any, please give Support (http://www.thesettlersonline.com/en/help-and-support) a shout and see if they can help you.

I believe you need to be level 10 or above to receive a Guild Quest

Baggnar
28.03.13, 17:55
That was fast, thank you.

LjepiLeo
30.03.13, 17:41
I have issue with geologists - that started around last change ( before easter event change)
I send joly geologist to find some resource (marble, in that moment I have 5 depleted marble deposit) and joly geologist return after 15 minutes - and say:
[18:37] System: Your geologist did not find a new Marble deposit in your claimed sectors.
Second time when I send him he will find Marble deposit.
Any sugestion?

peck_ed
30.03.13, 17:43
Ensure that your deposit is depleted before you send him, if you send him just before it is about to exhaust, he wont find it.

Although it does seem strange if you have 5, can you confirm they are exhausted before you send a geologist to search?

LjepiLeo
30.03.13, 17:52
Ensure that your deposit is depleted before you send him, if you send him just before it is about to exhaust, he wont find it.

Although it does seem strange if you have 5, can you confirm they are exhausted before you send a geologist to search?


what language I am talking here?
5 depleted - sent joly and find kac*o

peck_ed
30.03.13, 18:00
Please contact Support (http://www.thesettlersonline.com/en/help-and-support) regarding this issue

super1000
02.04.13, 21:09
yes

GBalar
03.04.13, 11:58
i have receive a note(email) about some easter gifts but never come to me from ubisoft

peck_ed
03.04.13, 12:00
i have receive a note(email) about some easter gifts but never come to me from ubisoft

Have you clicked the link in the email to redeem them?

fetchmypony
09.04.13, 20:58
hi, can I leave a guild?

vasulka2
10.04.13, 13:16
i am lvl 50 what now ? .................. some new information ? thx for answer

peck_ed
10.04.13, 19:07
hi, can I leave a guild?

If you click on the Guild Shield (can be found to the right of your star) you can find the option that says "Leave guild"

If you do that you should be able to leave it

Svarcik
11.04.13, 05:35
dear all,

how can i complete the easter Q (you wrote "...you will still be able to complete it until the next easter removal 2") when my explorers can't find the easter EGGS?????

peck_ed
11.04.13, 05:43
dear all,

how can i complete the easter Q (you wrote "...you will still be able to complete it until the next easter removal 2") when my explorers can't find the easter EGGS?????

For instructions, please check here (http://forum.thesettlersonline.com/threads/23371-Quick-Update-Easter-removal-I-Search-for-eggs-issue-INFO) on how to complete it

Brayarg
11.04.13, 11:25
Hello,

This may have already been asked, I am not gonna sift through 66 pages to find out. Will there be another football event? Maybe for the world cup in 2014.

Sinister-King
11.04.13, 11:34
Hello,

This may have already been asked, I am not gonna sift through 66 pages to find out. Will there be another football event? Maybe for the world cup in 2014.

Hello Brayarg,

The football resources will likely be used during another footballing event, Euro cup or World cup :).

Nothing is confirmed yet.

Best,
Sinister-King

davidnicol11
11.04.13, 15:43
i have just started guild and have nine players how do i set up the guilld quests

peck_ed
11.04.13, 19:28
i have just started guild and have nine players how do i set up the guilld quests

Once your guild has 10 players in, the following day at 2AM BST your guild will receive Guild Quests. Then upon which 80% of your guild members will need to complete their quests for the rest of the Guild to receive a larger batch of Guild Coins

davidnicol11
11.04.13, 21:48
thank you peck_ed

DonDa
13.04.13, 16:47
hi hi!

mm why is no one from bb giving me a serious answer on my questions @ forum?
Shood i buy gem's before they make time?

Donda

Warlord961
13.04.13, 17:11
1. Have a production value of atleast 0 for 12 hrs for pine wood>? Does this mean i stop production for 12 hrs and what do i need to stop any ideas?
2. How do i half the time for specialist please? as i don't get any option or nothing?
3. First wave quest: pay 100 bronze from your storage don't have any hahaha

Thanks for your help

Pagaderke
13.04.13, 23:33
Bug After Easter event ????

After the Easter Event, when i send my explorers on adventure search, they return all with resources, none of them have mapfrags nor adventures.
Big bug on the hand of the programmer who removed the eggs !!!!!

peck_ed
14.04.13, 15:55
Bug After Easter event ????

After the Easter Event, when i send my explorers on adventure search, they return all with resources, none of them have mapfrags nor adventures.
Big bug on the hand of the programmer who removed the eggs !!!!!

Please check this thread (http://forum.thesettlersonline.com/threads/23371-Quick-Update-Easter-removal-I-Search-for-eggs-issue-INFO) explaining how to finish that section of the quest.

It should auto complete if you sign out at 2AM BST for half an hour

julka20
15.04.13, 17:54
Today i sent my normal general to friends island, doing Stealing from the rich. It took him 40 minutes to get there, which i find it quite strange because it normally takes only 30 minutes to get to an island. Is there any explanation for longer traveling time?

LotharCMXXX
16.04.13, 20:56
I use endless amounts of licences on building mines but when they run out you don't get the licence back (and yes i know it helps to keep adding resources to it but if i don't have the right trade items (and i've bartered a lot) why do i not get the licence back from the mine?

peck_ed
16.04.13, 21:07
I use endless amounts of licences on building mines but when they run out you don't get the licence back (and yes i know it helps to keep adding resources to it but if i don't have the right trade items (and i've bartered a lot) why do i not get the licence back from the mine?

You get the licence back when it exhausts, not when you knock down the exhausted building, if you keep an eye on it you should notice the number tick back up after one exhausts

Jimmian
16.04.13, 23:53
I have issue with geologists - that started around last change ( before easter event change)
I send joly geologist to find some resource (marble, in that moment I have 5 depleted marble deposit) and joly geologist return after 15 minutes - and say:
[18:37] System: Your geologist did not find a new Marble deposit in your claimed sectors.
Second time when I send him he will find Marble deposit.
Any sugestion?

I had that last night with a gold deposit, but 1 of 3 possible slots in sector 2 was free with no exhausted mine on it. Still is free, actually.

peck_ed
17.04.13, 07:31
I have seen that in 2 situations where the deposit was ready to be found

1. I sent the Geologist before the deposit had exhausted
2. I had sent out a slow Geologist to find a deposit then sent a faster one, the faster one returned without finding anything, however the slow one then went on to find it (as if as soon as you send them out, they claim the deposit spot they will find)

Did your situation fall into either of these scenarios?

Aybha
20.04.13, 00:59
I have a problem with logging in the game.

While i was at home, i used to log in through Facebook login button. Now i am at work, which is a ship in the ocean and I can't log in.

The problem is that my satellite internet provider is probably based in Russia and it takes me immediately to settlersonline.ru. I can even reach an Account FAQ or anything. I tried logging in with the forum username/email and password but it doesn't help. And the Russian does not have a Facebook option for log in.

The Russian version of the game page does not recognizes my email nor my Account/Forum name, and thus doesn't give me an option to reset or recover password for my account. And there is no option to change the game page version. At least no on the home page. If I go deeper in the Contacts lets say, the is an option to change to European English but clicking on it just takes me back to Russian version home page.

I'm not even sure if this is the proper thread to ask this kind of question, so mods please transfer to where it belongs. Hopefully I'll get to log in.
Thank you.

forDreamers
20.04.13, 01:36
So because i am a noob i failed bounty hunter! adventure, i didn't know that i have too visit the adventure.
What can i do now?

Peajay
20.04.13, 01:42
you could try the voucher code or buy for 10 fish in the merchant > adventure menu

http://forum.thesettlersonline.com/threads/21061-Dev-Update-2-Next-steps?highlight=bounty

Mr_Hinkell
25.04.13, 12:00
I was producing a couple of 500 (or something around 500) retired bandits from the provision house and had warehouse full of bread. Then I accidently clicked to cancel one of the orders and lost 12 500 bread that was assigned to that order. Should the excess bread go to star menu instead of just disappearing from the game? If I trade with a player and the received goods doesn't fit to warehouse, the excess stuff goes to star menu. Shouldn't that be the case also when cancelling orders from barracks and provision house?

And also please add an ability to remove "A thousand snowflakes" decoration from the starmenu. Now it only can be used on the tavern and no way to make the snow disappear after that. Or at least it isn't said anywhere how to make the snow disappear afterwards. This isn't really a huge problem, I just want the thing out of my star menu without using it.

fishslice
26.04.13, 22:05
I have 2 questions

A) Is this really an official Questions thread? - (If so maybe we will get an official BB answer from a real BB person rather than a MOD)

If A is Yes then

B) When are BB going to answer the questions asked in the threads requesting feedback? (assuming of course that BB recognise that in their request for feedback is many questions that attempt to elicit reciprocal feedback from BB)

Kelenloth
29.04.13, 13:06
I'm very sorry if this has been asked before (this thread is simply to huge to look over!) But I was wondering how to complete a "waiting quest". I have a "collect resources and then pay them" quest which I could have finished AGES ago, but it's just been waiting in my quest log with no "complete" or "pay resources" button. I'd like the reward, but i can't get it! How do I fix this?

Thanks
Kel

peck_ed
29.04.13, 13:08
Waiting Quests will become active once your current quest is completed, normally it'll be a Daily Quest or a Guild Quest that's stuck.

PenzaP
03.05.13, 14:16
The Battle quest.
I cannot complete this as 'the garrison' quest is not there for me to do. Can this be obtained from somewhere?

Richieg78
05.05.13, 10:50
Hi The 'more sectors' quest in my quest book says that it will be unlocked when I get to player level 15, but I am already on level 36.

What can I do to unlock it?

Thanks

n3cr0m4n
10.05.13, 04:22
How long does this "maintenence" last ?, over 24h passed already and game still not working

peck_ed
10.05.13, 08:42
How long does this "maintenence" last ?, over 24h passed already and game still not working

It has finished now, try clearing your browser cache, seems like you might still have the old game code lurking

n3cr0m4n
10.05.13, 10:20
Ty, that worked, now i lost bonus yesterday and from i see now i dont get any bonuses when i log in, what i can do to get it back ?

peck_ed
10.05.13, 10:29
Ty, that worked, now i lost bonus yesterday and from i see now i dont get any bonuses when i log in, what i can do to get it back ?

I imagine this will return tomorrow and state you've logged in for 2 days in a row, if not try and contact Support (http://www.thesettlersonline.com/en/help-and-support) about it. Not sure there is much we can do about your previous day bonus I'm afraid, if anyone can it will be Support (http://www.thesettlersonline.com/en/help-and-support)

stannolonger
11.05.13, 13:10
How to save the Settlers in 3 easy moves.

I know a lot of people that have just given up on this game; the only reason I’m still playing is because I have been a settler’s fanatic for 13 years. If you make the following changes it should help satisfy most players.
1) Produce 5 settlers every 15 mins instead of one, this will raise the pace of the game. An example would be, you could replace a garrison in roughly 12 hours including training, in stead of it taking days.
2) Cap the price of a normal general to 3000 gold coins; it will not keep the costs in line with the battle hardened and veteran. Going by the cost of gold coins in the shop it works out at 10,500 gems, the next would cost you 17.500 gems and your last a staggering 70.000 gems. If you’re worried about people not buying from the shop remember they still need fast generals. Currently your prices for normal generals are absolutely ridiculous.
3) Gold Mines Make them more realistic and have 4 coins per ingot instead of 4 ingots for 1 coin. Most players run short of resources through out the game, this change wont make a massive difference but it will allow some trading.

All in all these small changes will make the overall game run much more smoothly, and should help to keep more players interested.
P.S. sent this to you as you seem to be the only one taking any notice.

Dorotheus
11.05.13, 17:56
It would appear that nobody has taken you in hand and explained how to make the game progress faster.

1) using schools and making retired bandits in your provision house vastly increases how fast your population increase. eg my case to replace a garrison = 8 hours.
2) As you progress prices which once appeared as unrealistic become little more than pocket change
3) looks like your running your gold chain unbuffed that's a definite no no. Buy Exotic fruit baskets and red flying setter buffs and use them on your gold chain you will get 27x as much coin per ore.

peck_ed
11.05.13, 20:38
As Dorotheus (http://forum.thesettlersonline.com/members/506055-Dorotheus) has said, there are several ways to increase Settler (http://forum.thesettlersonline.com/threads/22148-Settler) production

You can also use the Cheese Sandwich from the Merchant!

Not really much I can add here as Dorotheus has summed up a lot very well, I agree with your comment on the gold ore seeming like it should be able to produce more coins, however we don't really know how small the ore is compared to the size of the coin!

julka20
12.05.13, 13:14
I didn't do any research but i guess it has been mentioned before.
It will be a big help if there was an option to pin the window of star menu like others menus. It takes a lot of clicking now for transferring stuff to major house.

TristanAritides
13.05.13, 14:11
Ok this so called reward for the GQ issue is kinda meager. Our Guild, The Pioneers,have not recieved any Guild Quests for over a month. We used to average a GQ every 3d day. Thats helluva lot more Guild Coins then the 100 we are getting now......
Would like a answer from the beancounters please;)

MrBranch
14.05.13, 18:49
I'm having the same issue with the "400 hardwood for Theodor". Seems to be some kind of a bug I would say.

peck_ed
14.05.13, 19:05
It its a waiting quest you'll need to finish your current one before this one will allow you to complete it. Check your quest list and see which is currently active and blocking this one from starting

nicolstar98
14.05.13, 22:43
why do mods think there all better than us

Sinister-King
15.05.13, 01:20
why do mods think there all better than us

Hello nicolstar98,

We are just regular players who enjoy helping the community :).

If you wish to leave feedback or make a complaint in regards to moderating, please do so through the correct channel (support (http://www.thesettlersonline.com/en/help-and-support)).

Enjoy!

Sinister-King

TristanAritides
15.05.13, 14:56
Ok this so called reward for the GQ issue is kinda meager. Our Guild, The Pioneers,have not recieved any Guild Quests for over a month. We used to average a GQ every 3d day. Thats helluva lot more Guild Coins then the 100 we are getting now......
Would like a answer from the beancounters please;)

So still no answer....i didnt expect one either. To bad,this is fun game,but they do need to compensate players better when they cant fix things in a timely fashion.

peck_ed
15.05.13, 14:57
So still no answer....i didnt expect one either. To bad,this is fun game,but they do need to compensate players better when they cant fix things in a timely fashion.

Think your question might be better placed asking Support (http://www.thesettlersonline.com/en/help-and-support) rather than here in the forums I'm afraid

TristanAritides
15.05.13, 15:34
This is the Place for asking such questions. Atleast thats what it says on the main page. And FYI i have contacted support and they cant say anything only that they have sent it forward to the Devs. But that dosent help us alot......But there must be someone on the staff that decides on compensations, that is most often the beancounters or PR guys. Most often both cause it concerns both departments.
Only thing i can add that they have around 30 very unhappy players in our Guild. I wont bother asking here anymore. But if no reply is posted here from someone in charge i will strongly consider stop playing( and therefore stop buying gems,that i have done on some occasions).

Lulabelle
15.05.13, 15:58
Can anybody help? I've been playing this game for ages now and although I am getting new daily and waiting quests regularly, I think I am missing some main quests in my quest book.

When I click on my quest book, it tells me at the top that I have 8 main quests, but underneath I only have details of 6, and there is empty space underneath them within the box (which goes round all the main quests) for two more quests. That empty space is about the right size for two more quests to be listed.


For at least the last month or so, and perhaps as a result of missing two main quests, I don't seem to be able to complete any of the visible 6 main quests in my list.

I've had this situation for ages now and it doesn't seem to be improving, nor can I find any messages on this forum suggesting that other people have the same problem.

I also have the dreaded 'Longbowmaker quest completed' bug which keeps popping up, but I can live with that.

peck_ed
15.05.13, 16:33
They might be chain quests that need certain level criteria to be met for them to unlock. Can you give us the name of a few as an example that are visible but able to be done in your main quest list?

Lulabelle
17.05.13, 23:13
The main quests which I can see in my quest book are as follows:
Treasure search
Storage
Population capacity
Basic adventure
Luxury materials
More units.

I have done all the quests within each of the above which are open. The ones which I have not done yet are all locked (and so I can't do them until something changes).

I am at level 35 and I have 76615 XP, in case you need to know.

maciejowy1987
18.05.13, 09:33
The main quests which I can see in my quest book are as follows:
Treasure search
Storage
Population capacity
Basic adventure
Luxury materials
More units.

I have done all the quests within each of the above which are open. The ones which I have not done yet are all locked (and so I can't do them until something changes).


Plus one on that one actually.

I`m not the moaning-type of a user but it would be be nice to shut some of`em down (finally!)

TristanAritides
18.05.13, 18:17
This is the Place for asking such questions. Atleast thats what it says on the main page. And FYI i have contacted support and they cant say anything only that they have sent it forward to the Devs. But that dosent help us alot......But there must be someone on the staff that decides on compensations, that is most often the beancounters or PR guys. Most often both cause it concerns both departments.
Only thing i can add that they have around 30 very unhappy players in our Guild. I wont bother asking here anymore. But if no reply is posted here from someone in charge i will strongly consider stop playing( and therefore stop buying gems,that i have done on some occasions).

Ok....no reply.

TheBKW
19.05.13, 09:47
Ok, ive seen this asked elsewhere but the question got no reply. i have completed newfoundland and defeated all the enemy camps. what happens next? how do i move on?

Pianoman
19.05.13, 10:06
OK.. firstly this is prolly nt the right forum to ask this in but the asian forum cannot be reached atm...

Any one from BB have any idea on the timeline for when the asian server is commng back online again???

I would apreciate even a wild guess..:)

regards

Pianoman
19.05.13, 10:19
Ok, ive seen this asked elsewhere but the question got no reply. i have completed newfoundland and defeated all the enemy camps. what happens next? how do i move on?

Hi BKW... Congratz on clearing your island. In order for you to grow more and realy begin to experience this game for the great game it is you must now start doing Adventures. These adv will supply you with loot and experience to help grow.

As you start doing these adv then you might want to adjust/adapt your island to better provide you with the resources that you use allot on adventures like bread for population and the swords and brew needed for the troops you need to replace. After clearing your island your Settlers journey only really starts. And from here onwards you can really start applying the game-play strategy best suited to your style of play and available online time. the guides section have all the info you need for adventures and for more info feel free to ask here or even pm me. Always glad to help.

Good luck to you in the weeks ahead. :)

peck_ed
19.05.13, 11:25
OK.. firstly this is prolly nt the right forum to ask this in but the asian forum cannot be reached atm...

Any one from BB have any idea on the timeline for when the asian server is commng back online again???

I would apreciate even a wild guess..:)

regards

Hey, the Asian server has been closed I'm afraid and players asked to migrate to our servers

fishslice
19.05.13, 11:37
Hey, the Asian server has been closed I'm afraid and players asked to migrate to our servers

How does that work if BB close a server and ask players to relocate? Do they move their account, island, goods, gems etc?

I'm asking as the above made me wonder what would happen if they decided to consolidate the euro servers...... I suppose that's one good reason they may have to keep that beta tag.

Pianoman
20.05.13, 09:29
How does that work if BB close a server and ask players to relocate? Do they move their account, island, goods, gems etc?

I'm asking as the above made me wonder what would happen if they decided to consolidate the euro servers...... I suppose that's one good reason they may have to keep that beta tag.

hi fishslice.. when they closed the server we were asked to move to UK servers and was given a small compensation package. you have to start from scratch.

@ peck_ed ... i am well aware they closed the server but on closing it they told us the asian server will be relaunced in a 2 or 3 moths time. This is the reason I was asking about the re-opening timeline. thanx for reply.

Nogbad
21.05.13, 02:30
The main quests which I can see in my quest book are as follows:
Treasure search
Storage
Population capacity
Basic adventure
Luxury materials
More units.

I have done all the quests within each of the above which are open. The ones which I have not done yet are all locked (and so I can't do them until something changes).

I am at level 35 and I have 76615 XP, in case you need to know.

Lula, they unlock at later levels. If you hover your mouse over the padlock symbol, it tells you what level the next part of the quest chain comes in.
A couple of them have final quests in the chain as Level 50, so expect to see those for a very long time. ;)

Shakey_King
03.06.13, 19:52
I tore down many depleted mines, but I am not receiving the building licenses back. :(

peck_ed
03.06.13, 20:01
I tore down many depleted mines, but I am not receiving the building licenses back. :(

You will get these licences back as the mine exhausts, not as you tear down the depleted.

philbod
04.06.13, 12:57
I have been trying to connect to a friend at work and even when we are siiting next to each other we cannot make a connection

if we try by email it says we are registered, but we cannot connect by name

howie
05.06.13, 11:20
why are players not allowed to have more than 1 account,thank you.

Iolanthe
05.06.13, 12:32
I have been trying to connect to a friend at work and even when we are siiting next to each other we cannot make a connection

if we try by email it says we are registered, but we cannot connect by name

You're probably on different servers, there are three for the EU. Mouse over your browser tabs and you'll likely see Sandycove, Northisle or Newfoundland, there's no communication between servers so if you want to play on the same one one of you will need to start a new account (or contact: Support (http://www.thesettlersonline.com/en/help-and-support) to have your current account deleted) and begin again on the other server.

Iolanthe
05.06.13, 12:38
why are players not allowed to have more than 1 account,thank you.

From "The Rules" (http://forum.thesettlersonline.com/threads/21679-In-game-Rules-Code-of-conduct-%28chat-and-forum%29):



Multi-accounting

Having multiple accounts is a serious offence in The Settlers Online as it gives one player a distinct advantage over the others. The TSO team therefore monitors account creation and bans players using this as a cheat/exploit.

Basically, it's unfair for one player to have access to extra Islands of production, one account per player per server means a level playing field for everyone. "When" PvP arrives it would be an even larger advantage.

You can however have accounts on more than one server, lots of people do that.

Bogdanovist
07.06.13, 05:12
If the geologist finishes his search while I'm offline, there is no lasting report of what he did or didn't find. Am I mistaken? I find this annoying. I have to first remember that I had actually sent him off, then scroll around looking (hopefully) for a new deposit. Just once I have been online when the geologist reported that there were no more deposits of that type (copper) available. I've been trying to boost marble production, so sent the geologist out to look for more. When I logged back in there was no new deposits, at least not that I could see. I assume that means I've hit that limit, but there doesn't seem to be anyway to be sure?

Am I missing something?

mvangon
11.06.13, 16:30
sorry, i am lost with the game thinking system. how to do the Quest: recruits do not suffice? i have all mine stopped (lvl 1) for coal and iron. Stell Weapon a1 at lvl 3 and 1 at lvl 1. working. all other Jobs using cola and iron are in sleep mode.
any idea, tips, help? pls help!!!

peck_ed
11.06.13, 17:01
sorry, i am lost with the game thinking system. how to do the Quest: recruits do not suffice? i have all mine stopped (lvl 1) for coal and iron. Stell Weapon a1 at lvl 3 and 1 at lvl 1. working. all other Jobs using cola and iron are in sleep mode.
any idea, tips, help? pls help!!!

Try checking this guide by Gerontius, should help solve the issue for you!

Erikber
15.06.13, 15:10
I've been making suggestions to the game lately, and to make them more user friendly I also make pictures. Is there any icon packs from the game or something similar to download? Because making screenshots and cutting out the icons is a bit tedious in the long run...

peck_ed
15.06.13, 15:12
I've been making suggestions to the game lately, and to make them more user friendly I also make pictures. Is there any icon packs from the game or something similar to download? Because making screenshots and cutting out the icons is a bit tedious in the long run...

There are these (http://www.thesettlersonline.com/en/media/downloads), hopefully they are handy to you!

skandar1961
21.06.13, 12:19
Hi
cannot login. every time is telling fail login, go to the forum page

peck_ed
21.06.13, 12:32
Hi
cannot login. every time is telling fail login, go to the forum page

Try clearing your browser cache or using an alternative browser.

What is the exact error message you are receiving when this happens?

barnekov1
22.06.13, 07:34
hello there

i have a problem with the guild quist
how do i get guild quist when i have a guild house
and how do i get guild coins

please help

Amaterasu___
22.06.13, 08:10
Hi guys,

I have a problem, can't get any message from the window when I click the 'combat review' on the bandit leader's camp before I try to defeat it after defeated all bandit camps. The window is... just empty which says nothing. I've never seen this before, it comes from 2nd bandit leader attacking. How could I sort it out? Thanks.

Dorotheus
22.06.13, 12:19
hello there

i have a problem with the guild quist
how do i get guild quist when i have a guild house
and how do i get guild coins

please help

You need 10 or more members in your guild to get guild quests

Budgy
23.06.13, 10:02
Did the production cost of manuscript just go up 10%?

Zom-B
23.06.13, 10:03
Did the production cost of manuscript just go up 10%?

http://forum.tsotesting.com/threads/18839-Books-cost-increase

MrBranch
25.06.13, 10:16
Hi guys,

I have a problem, can't get any message from the window when I click the 'combat review' on the bandit leader's camp before I try to defeat it after defeated all bandit camps. The window is... just empty which says nothing. I've never seen this before, it comes from 2nd bandit leader attacking. How could I sort it out? Thanks.

You're not the only one it seems.
http://forum.thesettlersonline.com/threads/24362-Empty-combat-preview?highlight=empty+combat+preview



Hi
cannot login. every time is telling fail login, go to the forum page

Just had the same thing. When you are not logged in and you post a thread, then you get a login screen telling you to login first.
However this login screen is not working. You're not getting logged in.
The only way to login seems via the main screen.

S-Kojootti
26.06.13, 09:13
Writing from my wifes account here. Ok, I just read the rules and noticed that multiple accounts are forbidden. Which makes sense, but my wife has been playing The Settlers Online for a while and it looked fun. So we have two computers here which can be used as playing. So if I create now second account from same address, will it be concidered as multiple account and my wife will get hers account banned? What should I do in this situation? Play other games like now?

peck_ed
26.06.13, 10:01
Writing from my wifes account here. Ok, I just read the rules and noticed that multiple accounts are forbidden. Which makes sense, but my wife has been playing The Settlers Online for a while and it looked fun. So we have two computers here which can be used as playing. So if I create now second account from same address, will it be concidered as multiple account and my wife will get hers account banned? What should I do in this situation? Play other games like now?

If you contact Support (http://www.thesettlersonline.com/help-and-support) about this situation they should be able to help you

MantaMan
26.06.13, 14:33
I am having same problem, I get the loading map page then a pop up box with clear browser cache and reload page. I am using Win 7 and Chrome, have cleared cache and also cleared flash player cache, also tried in exasperation IE10 and still same. Happened to go into work this morning and it worked fine there on Chrome XP. am now back home and still can't log in same error. Have been trying this for 3 1/2 hours now. I have 3 different users set up on the computer for Chrome, 2 have never been to the settlers website, all 3 users are getting same error even if all 3 have browser cache cleared and also the flash player cache.
I have just done a clean install of Win 7 and still have same issue. Not sure what is going on but I have had enough and if not solved in next hour will be leaving game permanently.

Remadil
27.06.13, 05:12
I have found a bug with the glue pot, everytime ( last 2 days) i start one i lose connection.

peck_ed
27.06.13, 07:07
I have found a bug with the glue pot, everytime ( last 2 days) i start one i lose connection.

Sounds like you should contact Support (http://www.thesettlersonline.com/help-and-support) on this one

DavidFOH
28.06.13, 23:56
Should I use gems to replenish my mines (very old wood etc.) or just let the mine become exhausted and build it from scratch?

Thank you.

Dorotheus
29.06.13, 07:10
Unless you are prepared to buy gems with real world money you are best off saving gems for items you can not buy through the in game trade. Generally the only mines people refill are the gold mines, mostly because they have upgraded them to level 5 which requires a large investment of resources. Gold mine refills can be obtained as rewards from adventure or from the Trade Office

DavidFOH
29.06.13, 12:53
Thank you for the answer, much appreciated!

Pestone
29.06.13, 16:57
Please can anyone help. How do i join a guild?

peck_ed
29.06.13, 18:00
Please can anyone help. How do i join a guild?

As you are in Newfoundland, try checking this section of the forum for Guild Recruitment in Newfoundland (http://forum.thesettlersonline.com/forums/187-Guild-presentation-and-or-recruitment)

Longrun
01.07.13, 12:54
Or "increases TO 200%"...

Edit: That was in reply to a much earlier discussion about the formulation "increases BY 200%" being incorrect.

SethTeal
03.07.13, 01:59
Why does everything reset after you do maintenance on the testing site? I'd like to see the work we put into building the new things up stay like we have it. I'd think there would be some way for things we've worked for to stay when you decide to test something new. Also, Why are there quests that we can't do? For example: defeat a bandit camp losing less than 50 recruits. Kind of hard to do when there are no bandits to defeat. And, how do we complete some of the quests that are ONLY doable at level 15 when one works up to level 3 or 4 then it gives us experience points that jumps us to level 50. Now we can't do the ones only available at level 15 or 20, etc. Sort of discouraging.

TheoPater
03.07.13, 06:01
Is there a guide to how much experience can be expected for each adventure?

peck_ed
03.07.13, 07:25
Why does everything reset after you do maintenance on the testing site? I'd like to see the work we put into building the new things up stay like we have it. I'd think there would be some way for things we've worked for to stay when you decide to test something new. Also, Why are there quests that we can't do? For example: defeat a bandit camp losing less than 50 recruits. Kind of hard to do when there are no bandits to defeat. And, how do we complete some of the quests that are ONLY doable at level 15 when one works up to level 3 or 4 then it gives us experience points that jumps us to level 50. Now we can't do the ones only available at level 15 or 20, etc. Sort of discouraging.

I'm afraid this is a question better placed on the Test Server Forum (http://forum.tsotesting.com/)

peck_ed
03.07.13, 07:26
Is there a guide to how much experience can be expected for each adventure?

Some threads (http://forum.thesettlersonline.com/forums/281-Adventures) have XP information in, however it can change depending on which units are and aren't killed. There is no official BB listing.

sladja2108
05.07.13, 16:32
Hi... i need help...How can i change current email and pass for login game? I try to change it at My profile (edit new emai and pass) and when i add my current pass (this is first step) , say that this pass is wrong and contact admin. Please help...tnx

peck_ed
05.07.13, 16:34
Hi... i need help...How can i change current email and pass for login game? I try to change it at My profile (edit new emai and pass) and when i add my current pass (this is first step) , say that this pass is wrong and contact admin. Please help...tnx

If you send a ticket to Support (http://www.thesettlersonline.com/en/help-and-support) they should be able to help you, should you be unable to collect email from your account you can email them directly via account.support@thesettlersonline.com

shadowless
07.07.13, 21:33
Can i remove my acount from facebook?

peck_ed
07.07.13, 22:22
Can i remove my acount from facebook?

You will need to contact Support (http://www.thesettlersonline.com/en/help-and-support) for this

Nogbad2
09.07.13, 02:50
I'm afraid this is a question better placed on the Test Server Forum (http://forum.tsotesting.com/)

Or read the test server's home page.
It is regularly reset, to test different stuff, it is not intended to be a 'free' alternative to the live servers.

DavidFOH
13.07.13, 10:22
Hi all. Apologies if this question is in the wrong place or been asked before!

I started an adventure (Witch of the Swamp) but it hasn't appeared on the right hand side of the screen. I definitely clicked OK to confirm as it is gone from my Star menu, plus the game won't let me start another adventure.

Am I missing something obvious? I've logged out and back in again but that didn't work.

Any help much appreciated, thank you.