bought item in the shop

[Widowmakker]

I recently bought a few coal mine enhancements in the shop. i only got half of em but paid with ems for all of em.. 4 was lost. somwhere. anyway i never got em, even thou i paid for em.

[Nukar]

Suggest you send a support ticket. Very small change posting here will get it fixed..
http://www.thesettlersonline.com/en/help-and-support --> contact form