Unable to get logged in.

[Amaranth]

Hello, just wandering if anyone else cant get further than the "Start now" screen when logging in. I have tried several times and the big blue "Start now" button is unresponsive, wont let me log .
Any ideas how I get into my game from there?

[zylaja]

i got this, after click on "play now"
http://img19.imageshack.us/img19/3302/34246060.png (http://imageshack.us/photo/my-images/19/34246060.png/)

[Tierarzt]

First thing you will be told is to force a refresh and clear the cache. Then try again

[zylaja]

i clear cache , remove a cookies , relog and still this same

[BB_Azariel]

Hi,

This is a problem we had on the Russian servers too. What web-browser are you using? Have you got the latest version of Flash?

BB_Azariel

[BB_Azariel]

Sorry about this, just remembered it was possible to separate Facebook and TSO.

To separate your game account from Facebook, simply follow these steps:

- Log in on Facebook
- Go to “Account” – “Privacy Settings” – “Apps and websites” –“Edit your settings”
- Delete the app “The Settlers Online”.

Afterwards you should receive an email including a link. Following that link, you will be able to able to separate your game account form Facebook and convert it into a regular account.

Hope this helps!

BB_Azariel