Connection issues

[PieCaptain]

Anyone else having issues logging in atm?

[Gravekeeper]

I have some kind of problem.
The game client doesn't open after loading.

[PieCaptain]

"server call failed"?

[Zoolzabin]

same here

[Butterflower]

Also no connection atm

[PieCaptain]

ping is ok...beyond that.. not much troubleshooting i can think of doing! :/

[Gravekeeper]

Id same message as PieCaptain after few minutes. "Server call failed"
I tried it with two different browsers.
Same thing happens. It will prob be fixed by tomorrow morning.

[PieCaptain]

but...what am i supposed to do between now and then!?!?!?!! hehe

[Gravekeeper]

It's fixed already :)

[PieCaptain]

\o/

[Kevrina]

Still having the server call faied message every 5 mins, help, e-mailed support....

[Norbika]

Let them have something with the server because it is constantly dropping. For the third browser, but it is always going to throw down and wrote out "server call failed".
Sorry this is Google translater....

[Nukar]

On helpchat:
[18:47] [TSO] MOD_Lotak: Hello Settlers! We are currently experiencing server issues. The on-call engineers have been notified and are working on it. During this time, you may experience frequent disconnections from chat and/or the game. Thank you for your understanding

[LadyWizAlot]

yes i am on sandy cove it wont stay on for longer then about 5 min what can i do plz

[MattP]

Just logged in and I have been switched from Northisle to Sandycove. WTF is going on. Now I have to do the tutorial again. Was at level 26. Can I get back to northisle at all?

[Nukar]

clear cache etc and try again

[MattP]

how do i clear cache?

[Goatsmasher]

Ok this is bad, I was playing the game then I lost connection now the game wont load, ive tried clearing cache, refreshing countless times, using a different browser, even restarting my computer.. I play on Sandycove, is this a known issue just now or what?

Please help.

[Wriggler]

Yep same problem here. Just hangs when trying to log in.

[Eliseu]

I can't login either.
It loads,gets to the Tip of The Day with the blue background and stays there.

[Orca45]

I think every one, has this problem.
He start till the beginscreen, and freeze there.

[Beanie]

Same here, seems to be an issue for everyone

[Meathead]

I,m having the same problem,tried 2 different browsers and three different computers. i am in the middle of a big adventure with only 2 hours left! ggrrrrr!

[Grow]

Yes, i am stuck at

Tip of the day-page.

and there isn't any ok-button appearing.

[psephony]

Same here..just seeing tip of the day no matter how many times i refresh

[Hittman]

same problem for me to just get to tip of the day and blue screen grrrrr

[Blackeye]

Still having connection problems "Blue Screen"....

[joanajoanska]

same over here

[peanut1944]

Think they have problems with the servers. They had problems yesterday and engineers were working on it. Give them time to do their magic. Try test server instead.

[caesar1987]

Same here. That will be a lot of raws lost :(

[Elles0705]

I'm on the Northisle server and haven't been able to get past the TIP OF THE DAY screen either. Been refreshing, logging in/out for about 2 hours. It just sits there frozen.

What's going on? I've cleared my cache - nothing helps! :mad:

[heinwe]

i can't log in

[Highlander]

@peanut1944: the testserver is also down...

[rativo]

testserver is on maintance now till 15.00 hrs

[Serial]

I can't log into Sandycove either. This is just like the business model for facebook, Servers are always on... oh wait.

[Qualan]

Don+t muddle up issues/ servers went down today, that has nothing to do with this thread

[Nukar]

-- http://forum.thesettlersonline.com/threads/17615-Cant-Connect --

[Serial]

What isn't down?

[MikeeusH]

test server is down, production server is down, german server is also down and polish also. Now can anyone tell me why is it that problematic to create unified voucher codes across all servers?

[Mystic]

Looks like someone pulled some powercords :( Funny thing i get to the login screen so something is working, but for the rest its nothing.

Back in, game has been frozen for a while. Now my explorers are comming home AFTER i leave for work :(

[Mossopinc]

its still not working here

[Serial]

DJ, please pick up the phone
I'm on the request line

[Gravekeeper]

up and running after even the forum crashed.