chat problem

[ehless]

Hi.

Has anyone else experienced problems in chat (in game)? And by "experienced", i mean to never be able to use the chat.
I cant type anything in global or help tabs, nor can whisper (even with friends).
I already reported this to support, but wanted to know if anyone else has the same problem.

[BB_Azariel]

Hi Ehless,

Have you tried to empty your cache and cookies? This often helps.
If not, please contact Support.

Good luck,
BB_Azariel

[ehless]

Hi.

This happens every day since i started playing the game. And it doesnt end. Its continous.
And i already contacted support, but no one seems to know how to fix it.
Support staff even asked me to give them my password, which i thought to be very strange.

[BB_Azariel]

Mh... this is weird. Have you checked the different drivers on your computer just in case?
Also, what web-browser are you using? Have you tried using another?

BB_Azariel

[ehless]

Hi.

Yes, already tried different browser and computer (was one of the solutions that support told me to test). I currently use Firefox.
Ans as far as i know, there's nothing wrong with the drivers.

[BB_Azariel]

In that case, all I can recommend is keep trying to sort it out with support :s

Good luck!
BB_Azariel

[Suchett]

I also have never been able to use chat. I have tried clicking in all areas of the chat window. I can click on another player to activate a whisper session but cannot type a message to them.

I am using Firefox and have cleared cache and cookies.

[ehless]

Hi.

Thanks for your anwser Suchett. I was thinking i was the only one. As one can see, support has some work to do here.

[Coelacanth]

I've got the same problem - anyone found a solution?

[Kit_]

are you clicking on the box at the very bottom of the chat area and typing in there?
http://www.safeunderdark.com/img/TSO/TSO-127.jpg