View Full Version : Server is slow / laggy
Since the update to the new trade system, the server is very slow and laggy.
When i play adventures with blocks, the general leaves the garrison after 4 or 5 sec, not all the time, but mostly.
Also i have problems with :
- making buffs in provision house
- Put army to my general
It seems that the eggtimer seems endless, and have to close my window, an try it again.
I hope it will change with one of the next updates/buggs fixed.
Are there more people, who recognize this problems ?
itsmegavin
21.10.12, 19:47
Yes mate I have been having exactly the same problems and its so hard to actually do blocks now as you always risk losing loads of troops, and even when I am typing in chat I keep getting cut off and it just slows right down.
Something really need to be done about this as its messing up my troops selections going into camps, sending my troops and then sending my troops out of garrison for battle, so leave faster than others and then the block doesn't work and I risk losing alot of troops.
There are several posts about this on the forums but not much seems to be getting done about it just like most other things that are being reported and suggested.
Come on BB please get it together and start listening to people that are keeping you in a job and paying your wages as it is only a matter of time before we start finding different games to move on to and play.
Because I am also only a couple of levels off reaching 50 now and then where do I go from there ? even the Halloween event hasn't had anymore quests since the first day, it just seems that you busy helping and getting new players and low level players to spend there money but you are not interested in the players in the players who have stuck with you for 6 months plus and have already spent alot of money with you ?? please try and get this lag situation sorted and try and start looking after the needs of the players (which is what you are supposed to do)
Thanks and look forward to seeing some constructive kind of reply.. or I might joining the many people already leaving which I hope I don't have to do.
BB_Dantesama
22.10.12, 09:07
Hello guys,
The Dev team is completely aware of this issue.
A first fix that probably will help a bit is on its way with the upcoming maintenance.
And once Halloween is over, there will be a major technical change in how the server communicates with clients - performance problems will be gone then.
Most of the issues happen because at the moment, our gameservers spend more time waiting for slow clients to answer then serving other, faster clients first.
Bear with us a little longer. The major lag we are currently experiencing will soon be history.
Best
BB_Dantesama
olle_Bolle22
23.10.12, 21:14
yes I have lags und problems as well, my daughter is on the usa server and they had starte trouble however since the server is back up its fast and all players got over 1000 gems and a bunch of buffs to get the fun back
That is aweome and good news BB_Dantesama. Thank you for bringing back the hope.
Great news BB_Dantesama!
Cheers! :D
Hello guys,
The Dev team is completely aware of this issue.
A first fix that probably will help a bit is on its way with the upcoming maintenance.
And once Halloween is over, there will be a major technical change in how the server communicates with clients - performance problems will be gone then.
Most of the issues happen because at the moment, our gameservers spend more time waiting for slow clients to answer then serving other, faster clients first.
Bear with us a little longer. The major lag we are currently experiencing will soon be history.
Best
BB_Dantesama
Dantesama,
With today maintenance, i hoped the lags/slow server are history, but it dont work for me !
I played today an adventure, and sometimes the generals, stand complete still, when he is on his way to attack a camp.
I hope BB will come with a great solution for this problem, else the game isn't fun anymore !
BB_Dantesama
05.11.12, 10:04
I understand Orca45,
The maintenance should of improved the lag issue :(
There should be a big fix regarding this issue once the Halloween event is closed.
I'll keep you informed.
regards
BB_Dantesama
MmmmmYummy
05.11.12, 15:03
Given up for today...Lag is terrible...Tried 5 diff web browsers and any other websites i use work perfect, so it can't be me...Today has been a nightmare, wish i had a gem for every time it booted me out on server calls and stuff, i'd be a rich man lol
I understand Orca45,
The maintenance should of improved the lag issue :(
There should be a big fix regarding this issue once the Halloween event is closed.
I'll keep you informed.
regards
BB_Dantesama
Dantesama.
I'm very disappointed in BB.
Now i see the retail box is comming up in store.
I know that BB needs money, and the retail box is a good marketing item.
But .....
With a retailbox, BB try to get new members, but more members/players more lag, and server get more slower then ever.
And what to do with the mebers who played from the beginning ?
Why BB doesnt try to get an solution for the lag.
Now the halloween is over, the lag is still there, we get soon Christmas, so the lag wont be gone for a while.
Sometimes i think its my PC, but early in the morning around 07:00 o'clock, all is good no lag, and play with much fun.
Later in the morning it get worse, and the end of the day, terrible.
Here the things what went good in the morning and get worse later on the day:
- Buffing (sometimes later on the day, when i do 25 buffs, it takes minutes to do it, in morning a few seconds)
- Load and Unload army.
- Make Buffs and Army (provision house and barracks)
Adventures:
- Sometimes takes a general lots of time to get out his garrison (sometimes minutes)
- Sometimes general is standing still, and runs afterwards
- Accepting an Invite (always relog to get invite)
And so on.
BB DO YOUR JOB, AND TRY TO GET A SOLUTION FOR THE LAG.
I herad from different players to give BB a change to fix it in the next few days/weeks, else they stop to play the game.
I have to agree with orca, try to play adventures during peak times is a joke now.
It also includes try to visit other peoples maps.
I really do like this game, but trying to play like this is heart breaking.
Just a question, could it be something as simple as buff effects with the amount of people playing? When the server was younger, people were only doing a few buffs each day, but now most players are upto the 100's of buffs per day.
Dragons_Breath
09.11.12, 11:21
Dantesama.
I'm very disappointed in BB.
Now i see the retail box is comming up in store.
I know that BB needs money, and the retail box is a good marketing item.
But .....
With a retailbox, BB try to get new members, but more members/players more lag, and server get more slower then ever.
And what to do with the mebers who played from the beginning ?
Why BB doesnt try to get an solution for the lag.
Now the halloween is over, the lag is still there, we get soon Christmas, so the lag wont be gone for a while.
Sometimes i think its my PC, but early in the morning around 07:00 o'clock, all is good no lag, and play with much fun.
Later in the morning it get worse, and the end of the day, terrible.
Here the things what went good in the morning and get worse later on the day:
- Buffing (sometimes later on the day, when i do 25 buffs, it takes minutes to do it, in morning a few seconds)
- Load and Unload army.
- Make Buffs and Army (provision house and barracks)
Adventures:
- Sometimes takes a general lots of time to get out his garrison (sometimes minutes)
- Sometimes general is standing still, and runs afterwards
- Accepting an Invite (always relog to get invite)
And so on.
BB DO YOUR JOB, AND TRY TO GET A SOLUTION FOR THE LAG.
I herad from different players to give BB a change to fix it in the next few days/weeks, else they stop to play the game.
I have to second all of this also and I hope the new fixes really do fix it as playing during peak times is really putting me off playing all together.
I am with Orca45 - on this one. When the lag is gone - we got ourselves one awesome game.
When lag is on - in "prime-time" - there are so many weird and sometimes funny things that can happen. It is actually SO stupid, as we - the players write to Support, and get horrible answers that indicates that it is not BB's fault. But you all know that it IS BB - who got the monkey.
Furthermore - when lag is NOT on - that means all the time (Why do I even bother to work for free - for BB - beats me too.):
your game crash if:
- You are being buffed and try to enter an adventure - or someone else's adventure.
- You are on an adventure - and you open a mail with buff-info.
BB - lot's of work ahead. You got us hooked for now - don't loose it.
Step on it.
BB_Dantesama promise us all the time that it will get better - but actually - it's only getting worse. Patience is NOT a commodity.
It appears to me, that someone on BB is not really learning - when Settlers 7 was 1 year old - the game completely crashed. TSO is 1 year old now.
So who is the funny guy, with all the excuses on BB - that is handling lag-issue? And why didn't he see it coming 1 year ago? (He had the knowledge from Settlers 7).
The latest maintenance still have to reveal what new bug we got - but the maintenance is always equal with a new bug.
No? The previous maintenance - gave us the bug, that generals that should be able to travel to an adventure in 15 minutes, now use more than 20 minutes for this task.
Stop the excuses!
Before I retired - I used to sack the funny guy(s) with all the excuses.
I too know - that writing on the forum is a complete waste of time, but strategy-players are brain-people - we get frustrated. ;-)
Yepp. It is barely playable anymore :-/
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