Question about forum

[Gilliekins]

Is there anywhere to make serious complaints that are not to be public? Also, if we need to complain about illegal actions of moderators where could this be done where it won't be buried by such a moderator?

[Barthamon]

You can contact support directly from the homepage "help/support" or ingame from the menu that opens below your avatar (can't give any more precise instructions as the game is down). I think complaints about mods can be done there too.

[Mazfer]

I knew I had read the answer to you question somewhere on the forums.

http://forum.thesettlersonline.com/threads/14811-The-Settlers-Online-Code-of-Conduct-Forum-and-In-game-Chat-Rules


Complaining about moderation
We will not accept any complaining about the moderation, the moderators or the rules on the public channels and any such behavior will result in an ban!
If you wish to report abusive moderating please send a personal message on the forum to one BB_Ravel or send a ticket to Support.
Remember to stay objective and constructive in your messages. Rude or insulting languages to or about any of the TSO team will only result in your message NOT getting an answer.



/Maz

[Sinister-King]

Hello Gilliekins,

Please send all complaints to support (http://www.thesettlersonline.com/en/help-and-support) :).

Thank you,
Sinister-King