BB_Dantesama
28.11.12, 17:03
Dear Settlers!
A quick update on what we've been doing to improve the game experience.
Database improvements
Some database optimizations (that should increase performance) are now in place. More data can be handled now. This is a first step to fight delays when there is high activity, further improvements will follow though.
Additional web server infrastructure
Some direct improvements by extended capacities will be in place approx. next week.
We also ordered further servers that should be in place approx. in December.
Besides the capacity extension, some architecture modifications have been in progress.
In total this should solve the bottle neck situation of our web servers during peak times.
Next version
The upcoming version will improve some issues related to locked zones, client slowdowns and client freezes. Be aware that not all freeze related issues or all locked zone problems will be fixed due to the fact that a locked zone is a security process that can occur that requires further investigation.
Maintenance durations
Due to the increased number of game worlds some of our latest maintenances were extended.
We don't want to make you wait. Therefore we've been working on a solution to improve the situation and to reduce downtimes. - You will get an update soon.
"Bounty Hunter" issues
Some users are not able to finish a mandatory task and are stuck with the level progress, this is due to the fact that they did not receive the "Bounty Hunter" adventure which is needed. A fix is still in development, but as promised last week, we can provide you with a quick solution right now:
Please redeem the voucher code 9B2-C3DC-42B4
You will get the adventure needed via in game message afterwards. In case you still have problems or questions, please contact our support.
Best,
The TSO Team
A quick update on what we've been doing to improve the game experience.
Database improvements
Some database optimizations (that should increase performance) are now in place. More data can be handled now. This is a first step to fight delays when there is high activity, further improvements will follow though.
Additional web server infrastructure
Some direct improvements by extended capacities will be in place approx. next week.
We also ordered further servers that should be in place approx. in December.
Besides the capacity extension, some architecture modifications have been in progress.
In total this should solve the bottle neck situation of our web servers during peak times.
Next version
The upcoming version will improve some issues related to locked zones, client slowdowns and client freezes. Be aware that not all freeze related issues or all locked zone problems will be fixed due to the fact that a locked zone is a security process that can occur that requires further investigation.
Maintenance durations
Due to the increased number of game worlds some of our latest maintenances were extended.
We don't want to make you wait. Therefore we've been working on a solution to improve the situation and to reduce downtimes. - You will get an update soon.
"Bounty Hunter" issues
Some users are not able to finish a mandatory task and are stuck with the level progress, this is due to the fact that they did not receive the "Bounty Hunter" adventure which is needed. A fix is still in development, but as promised last week, we can provide you with a quick solution right now:
Please redeem the voucher code 9B2-C3DC-42B4
You will get the adventure needed via in game message afterwards. In case you still have problems or questions, please contact our support.
Best,
The TSO Team