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matie2506
20.01.13, 17:28
when does there come a new happy hour

cause i need some gems

Kingu
26.01.13, 21:07
Hope we get one soon, as i have seen other servers had one on friday with 50%... So fingers crossed we get one tomorrow with atleast that...

Gravekeeper
27.01.13, 11:38
You never know when one will be held :)

Kefje
27.01.13, 12:07
Yeah was thinking about buying some gems but my mind sayes i should wait for happy hour so will do that.. hope we will get 1 soon so bb can take my money :-)

Kingu
27.01.13, 17:08
Looks like i was wrong.. Hoped we would get one this weekend as i know other servers have had 50% gem bonus...
Lets hope BB is in need of cash soon so i can spend some more in here...

Please Bb employee that read this... forward our wishes... :p

MutantKid
28.01.13, 18:18
Happy hr is on now! It will only last a few hours!

Kefje
28.01.13, 18:21
nice.. bought gems yesterday so got no moneyz to spend :( lllaaammmee

Kiewik
28.01.13, 19:01
how long after PP payment for the gems to come?

Mr-Travis
28.01.13, 19:04
Wow big deal could at least make it a 24 hour offer, don't get paid till tomorrow so will miss out again !!!!!!

lulu10093
28.01.13, 19:12
Wow big deal could at least make it a 24 hour offer, don't get paid till tomorrow so will miss out again !!!!!!


know the feeling :(

james1705
28.01.13, 19:55
been waiting over an hour for my gems, be warned

Dane_III
28.01.13, 20:06
me too, PP charged but no gems in my pocket... :(

redsonia78
28.01.13, 20:14
ive been waiting for 2 hours now and no gems, i bought 2 packages and should be 8000 gems ritcher but nothing recieved as off yet

peck_ed
28.01.13, 20:15
Hey guys, there is appears to be a heavy server load created by the demand for gems! If you still haven't received your gems by the morning please contact Support (http://www.thesettlersonline.com/en/help-and-support)

Valmarc
28.01.13, 20:19
Over 2 hrs now and no gems as yet, only advise i can give is the following....

If you paid via PayPal you should receive 2 order / payment confirmation emails, 1 from PayPal confirming your payment to PlaySpan and 1 from UltimatePay, both have a transaction number within them, keep these 2 emails safe in-case you need to contact support.

As yet I've still only received the PayPal Confirmation Email and nothing from UltimatePay

james1705
28.01.13, 20:42
I have now raised a dispute with paypal and asked for my accout with settlers to be closed.

Mufasa
28.01.13, 21:30
Been waiting over 3 hours for gems after PayPal payment (confirmed and completed at Paypal)... any reasons and explanations will be much appreciated!

Mufasa
28.01.13, 21:34
Thanks peck_ed... but this must be a first! Normally gems are credited within a couple of minutes..... :(

LadyNipa
28.01.13, 22:02
Hey guys, there is appears to be a heavy server load created by the demand for gems! If you still haven't received your gems by the morning please contact Support (http://www.thesettlersonline.com/en/help-and-support)

Thanks, I bought my gems then had to go out, just logged back in and wondered what on earth had happened to them :) Hope they arrive soon!

Mr-Travis
28.01.13, 22:25
It's enough to make you think why do I bother !!!!!
know the feeling :(

BB_Dantesama
29.01.13, 09:51
Hello guys,

We experienced server issues last night. If you still haven't received your gems, please contact support right here (http://www.thesettlersonline.com/en/help-and-support).

Best

BB_Dantesama