PDA

View Full Version : Cant log on



itsmegavin
30.03.13, 21:54
Is anyone else having problems logging in right now ? I have been trying to log back in for over 30 minutes again after being logged out for no reason and now its saying there is an error and the game cannot be started. I have tried using Chrome, firefox and IE and they are all doing the same.

Thanks

itsmegavin
30.03.13, 22:02
Is anyone else having problems logging in right now ? I have been trying to log back in for over 30 minutes again after being logged out for no reason and now its saying there is an error and the game cannot be started. I have tried using Chrome, firefox and IE and they are all doing the same.

Thanks

It says "an error was detected on this zone, please try again" so abit strange. I don't normally have these problems for this long sometimes maybe takes 5 minutes to log in but never this long.

Is there anyone from BB who can help me here ? or tech team anything as I joined a lootspot so now the person is stuck waiting and they are ready to finish it which isn't fair.

peck_ed
30.03.13, 22:08
Sounds like you're suffering from this (http://forum.thesettlersonline.com/threads/22140-Server-zone-crashed). Hopefully at 2AM GMT the script will unlock you again.

Do you know the name of the player in game that is waiting for you? We can pass a message on for you

itsmegavin
30.03.13, 22:31
Sounds like you're suffering from this (http://forum.thesettlersonline.com/threads/22140-Server-zone-crashed). Hopefully at 2AM GMT the script will unlock you again.

Do you know the name of the player in game that is waiting for you? We can pass a message on for you

Hiya mate, yes it's sacred_ground in the KPA guild.. that would be great if you could.. Thanks and hopefully it will be sorted by later then..

peck_ed
30.03.13, 22:34
Your message has been passed on!

itsmegavin
30.03.13, 22:38
Your message has been passed on!

OK thanks, at least he will know now and I will wait until the morning now I guess. From that thread it seems to be quite a widespread problem.

Peajay
31.03.13, 00:33
doesn't that make it 3am as clocks go forward for most of us today?

peck_ed
31.03.13, 01:01
doesn't that make it 3am as clocks go forward for most of us today?

Looks like it just ran, so 2AM GMT

itsmegavin
01.04.13, 18:02
Arghhh it's happened again now, this is becoming a joke, twice in 3 days ?? have they got a fix for this as it's proper messing my game up now and this aint right.. I have spent alot of money playing here so I want answers now.

itsmegavin
02.04.13, 18:28
Arghhh it's happened again now, this is becoming a joke, twice in 3 days ?? have they got a fix for this as it's proper messing my game up now and this aint right.. I have spent alot of money playing here so I want answers now.

Not even a reply from BB or an apology, nice to know how BB treat there loyal players who have spent and supported this game for over a year, and also stuck on level 50 for a long time now.. Guess it's time to quit soon then, but then that's what BB want I guess as they have already had my money now so if I quit they can get a new player in my place and start over again with fresh people for fresh money.. Well that's how it certainly feels anyway.

Unable to use account for 2 days out of three, no replies. No level upgrades even a temp one to help level 50 players like myself, whats going on.. ANSWERS PLEASE BB

super1000
02.04.13, 19:58
I can not log one with my e mail. and dont get in to the game

peck_ed
02.04.13, 20:42
Not even a reply from BB or an apology, nice to know how BB treat there loyal players who have spent and supported this game for over a year, and also stuck on level 50 for a long time now.. Guess it's time to quit soon then, but then that's what BB want I guess as they have already had my money now so if I quit they can get a new player in my place and start over again with fresh people for fresh money.. Well that's how it certainly feels anyway.

Unable to use account for 2 days out of three, no replies. No level upgrades even a temp one to help level 50 players like myself, whats going on.. ANSWERS PLEASE BB

itsmegavin, have you sent a ticket in to Support (http://www.thesettlersonline.com/en/help-and-support)? They'll be your best route to a BB reply, rather than on the forums

itsmegavin
06.04.13, 01:26
And its happened again..... this time at 2.08am so that will be a full 24 hours without service I guess ??? I have sent a ticket to support and look forward to hearing what they have to say for themselves, but this is really becoming a joke now.

Kavoan
06.04.13, 09:57
I cant log in! Yesterday I get a message who said like this " the client was unable to load a data file. Delete your browser...." and today I no longer can log in.