Support ticket problems...

[MerlinXII]

Please help me with my problems.. I send first support ticket over one month ago already.. and after that another one 2 weeks later and again today...

I think maybe my tickets not going through...

I reportted the kill leaderscamp bug and my serverlogin issues with huge lagg issues.

please guys I love this game but this is becoming an issue for me.. I dont want to leave this game becuase of fixable problems...

its not my style to complain on forum but I have only this as last option now, support tickets dont seem to work.

regards..

MERLINXII

[Sinister-King]

Hello MerlinXIII,

Please send another ticket.

Blue Byte are working on a fix for the problem that you're experiencing.

I'll request that support reply to you as soon as possible :).

Best,
Sinister-King

[MerlinXII]

thanx allot S-King.. I apreciate you coming back on this thread.

I kept struggling all day on this issue and tried many things to get easier login.

there was one thing that made already a big difference to my problem. let me explain...

I use Avast antivirus. I did not know this but avast installs an extension onto any new browsers I installed. after much struggling I decided to turn of the avast extension. This made a huge diference to my login problems. I was able to log in normal and lagg is also allot less.

so hopefully this info can help others also... and maybe something you guys can discuss with Avast also.

sadly I still have the "kill leaderccamp" quest not wanting to go away. Cannot put that one on avast..lol.. :P

looking forward to support on that.

thanx again. :)

[Sinister-King]

Hello MerlinXIII,

Thank you for sharing.

The quest bug is something many other players are experiencing.

Hopefully a patch will be applied soon :).

[Thread closed]

Best,
Sinister-King