please help

[olkank]

I'm playing this game for over a year, but these days I sent an e-mail account is reset and the authorities started from the beginning of the game, but did not give an answer to anyone waiting for your help

[peck_ed]

Hey, not sure if you have, but if you haven't try contacting Support (http://www.thesettlersonline.com/en/help-and-support) about it, hopefully they will be able to help you