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shamanik1966
05.07.13, 19:22
Just logged in and a manuscript was ready for collection, i collected it and clicked to start a book. Went to implement the manuscript on a geologist and there is no manuscript to use! Not the 1st time it has happened either! So thats a day wasted!

peck_ed
05.07.13, 19:41
Just logged in and a manuscript was ready for collection, i collected it and clicked to start a book. Went to implement the manuscript on a geologist and there is no manuscript to use! Not the 1st time it has happened either! So thats a day wasted!

Sounds like you started production of a Tome, that uses up 1 Manuscript in the process

Icegirl
05.07.13, 19:46
Not sure why people are having so much trouble grasping that a tome uses a manuscript, and a codex uses a tome.

melkory
13.07.13, 20:34
i dont know why u think that anyone have that problem...ill made 3 days in row and have same problem...collect manuscript but nothing in mayors house to use...and if i dont have manuscript cant make tome....

CCLuak
15.07.13, 22:41
I have been making only manuscripts for 3 days and they also disapear before I can use them, I didn't finish any quest or produced anyting else that could have used the manuscript, I'm certain and tired of this, all I need is one last manuscript to advance a premium geologist to the next level. please fix this...

Fexno
16.07.13, 05:44
If I'm not mistaken there are only two ways a manuscript can leave your inventory:

Put the manuscript to use in a skill tree
Start creating a tome


If you are sure you did none of those two, contact Support using this page (www.thesettlersonline/help-and-support)

melkory
16.07.13, 19:26
If I'm not mistaken there are only two ways a manuscript can leave your inventory:

Put the manuscript to use in a skill tree
Start creating a tome


If you are sure you did none of those two, contact Support using this page (www.thesettlersonline/help-and-support)

or.... there is some bug .....or..... we even start to produce them...or we just dream about.......who knows... maybe we dont play this game after all :P



P.S. thx for post (sry for bad english)

Gerontius
16.07.13, 20:07
EVERYBODY I have seen here or on the in-game chat who claims to have lost a manuscript, it turns out they used it for one of the things mentioned by Fexno.

It is not a known bug, but it is a VERY common source of player-error.

But if you report it to support and they come back and tell you it's a bug, let us know! And let us know what the solution is. That way, people will be able to be of more help in the future

MrBranch
16.07.13, 20:17
Isn't this something that needs to be changed by BB? When fake issues are being reported so often on the same topic, then it's clear that the game has been built in a way that doesn't feel natural to a lot of people.

It's the same like the waiting quest. It has been made so absolutely unclear that a waiting quest is related to a daily quest, that new players keep asking how they can complete waiting quests.

Fexno
16.07.13, 20:28
Isn't this something that needs to be changed by BB? When fake issues are being reported so often on the same topic, then it's clear that the game has been built in a way that doesn't feel natural to a lot of people.

But how could they improve in this case? The tome clearly shows that a manuscript will be used. As for the geologist skill tree, that's the reason you are actually making them right?
It might help if the buttons were still fully visible and readable, while producing a book.



It's the same like the waiting quest. It has been made so absolutely unclear that a waiting quest is related to a daily quest, that new players keep asking how they can complete waiting quests.
Hmm yes the waiting quest concept isn't really covered in the tutorial, that might be a nice addition :)

MrBranch
16.07.13, 21:45
Part of my job is to design user interfaces. First lesson is standardization. Keep screens as similar as possible.
That's where it starts already: the science system uses different screens. That's simply begging for user errors or at least misunderstandings.
Why not simply display the costs in the same way as done for all other buildings?
And yes, very dumb to have the cost info not visible and readable at all time. But, when you'd look at dozens of related threads, then you'll see that most are about the handling and the way it looks. Myself I find the user of tab pages on the Geologist completely non-typical for this game for example. For the few places where tab pages are used applies that the tab pages are at the bottom. Here, for some reason it had to be on top.
It's not that difficult to make it similar to something we all know. Define adding a skill as a task and you can make the screen similar to the general's screen.

I can't understand therefore that an experienced game development team is make such beginner mistakes. It's almost like the science system was developed by one developer, who was allowed to implement the UI as he liked it most. I would expect that there is one person responsible for UI design, or otherwise that the whole BB-team has to follow development guidelines describing how to implement the UI.

Of course, from time to time you will have to change your UI, so that it's more up-to-date with new standards.
We've all seen Microsoft's Windows 8, which is a (unfortunately) bad attempt to copy-paste the far superior UI of Androids. It's a bad attempt, since Microsoft didn't take into account that they have a different target audience. The average age of Windows users is much higher than the users of Androids. You can't except old people to handle such drastic changes very well. Neither did Microsoft take into account that Windows has a lot more functionalities and that it is very important thay users can still find and use their functionalities. When you put everything somewhere else without clear hints where they went, then you know you're heading for a disaster.
But at least Microsoft did one important thing correctly: when you change your UI, then change all of it in the same way. Don't start using different styles at the same moment. That's lesson 2 in UI design I would say; a lesson certainly forgotten when implementing the science system.

Icegirl
16.07.13, 22:25
You had me right up until here:


Of course, from time to time you will have to change your UI, so that it's more up-to-date with new standards.
We've all seen Microsoft's Windows 8, which is a (unfortunately) bad attempt to copy-paste the far superior UI of Androids. It's a bad attempt, since Microsoft didn't take into account that they have a different target audience. The average age of Windows users is much higher than the users of Androids. You can't except old people to handle such drastic changes very well. Neither did Microsoft take into account that Windows has a lot more functionalities and that it is very important thay users can still find and use their functionalities. When you put everything somewhere else without clear hints where they went, then you know you're heading for a disaster.
But at least Microsoft did one important thing correctly: when you change your UI, then change all of it in the same way. Don't start using different styles at the same moment. That's lesson 2 in UI design I would say; a lesson certainly forgotten when implementing the science system.
The grey pound uses both Windows and Android, you know. I also hear they know how to work the Sky box.

MrBranch
17.07.13, 06:24
The grey pound uses both Windows and Android, you know. I also hear they know how to work the Sky box.

I'm not sure what you're trying to say here. Perhaps because I'm a non-native English speaker. The "grey pound": what's that?
The Sky box, are you herewith referring Microsoft's hub for user data and information?

Anyhow, I believe you're trying to say that Microsoft is not doing such a bad job? If so, then I fully agree with you. Changing an operating system from style A to style B is a hack of a job, certainly without too many bugs. The performance of Windows 8 is a blessing. If you see where they are coming from (Vista was the biggest disaster since the Titanic), then it's unbelievable that they managed to do such a thing.
But, from where I'm standing, they could have done a much better job when it comes to handling the transition.

Icegirl
17.07.13, 10:59
I'm not sure what you're trying to say here. Perhaps because I'm a non-native English speaker. The "grey pound": what's that?
The Sky box, are you herewith referring Microsoft's hub for user data and information?

Anyhow, I believe you're trying to say that Microsoft is not doing such a bad job? If so, then I fully agree with you. Changing an operating system from style A to style B is a hack of a job, certainly without too many bugs. The performance of Windows 8 is a blessing. If you see where they are coming from (Vista was the biggest disaster since the Titanic), then it's unbelievable that they managed to do such a thing.
But, from where I'm standing, they could have done a much better job when it comes to handling the transition.

I was referring to your sweeping generalisation that 'old people' use Windows but not Android phones. That's a load of old tosh. I saw a woman in Starbucks recently who was 80 if she was a day and she was emailing her grandchildren in Australia from her laptop while rocking a Samsung Galaxy on the table next to her.

I'm not yet 40, but I use Windows, and my 15 year-old uses Windows. We both have iPhones though.

So what my post actually said was that you cannot make generalisations like that and expect not to get pulled up on it. People of all ages uses Windows, iOS, Android, etc. People over a certain age do not have problems adjusting to new technology or UI's. You wrote your post as if Windows was only for the over 60's. Plus, where are you drawing the line on who is 'old' and who is not?

Incidentally, the grey pound refers to the economic power of elderly people. The Sky box is a commonly used UK term for a satellite television decoder, due to the service being provided by a company called Sky.

melkory
17.07.13, 11:39
But how could they improve in this case? The tome clearly shows that a manuscript will be used. As for the geologist skill tree, that's the reason you are actually making them right?
It might help if the buttons were still fully visible and readable, while producing a book.


Hmm yes the waiting quest concept isn't really covered in the tutorial, that might be a nice addition :)

hey....u going in wrong way and going too far....can`t make tome when u DONT have manuscript....in bookbinder u start to produce manuscript and when is finish u click to collect, but there is nothing in mayore house(manuscript 0) so what the hell u talking about.Anyway,its happen 3 time and ill finaly collect one to make tome.

Fexno
17.07.13, 11:59
hey....u going in wrong way and going too far....can`t make tome when u DONT have manuscript....in bookbinder u start to produce manuscript and when is finish u click to collect, but there is nothing in mayore house(manuscript 0) so what the hell u talking about.Anyway,its happen 3 time and ill finaly collect one to make tome.


If I'm not mistaken there are only two ways a manuscript can leave your inventory:

Put the manuscript to use in a skill tree
Start creating a tome


If you are sure you did none of those two, contact Support using this page (www.thesettlersonline/help-and-support)

so... contact Support using this page (www.thesettlersonline/help-and-support)

MrBranch
17.07.13, 18:21
Eh Icegirl...[removed]


I was referring to your sweeping generalisation that 'old people' use Windows but not Android phones. That's a load of old tosh.
Where did you see my writing this? I wrote down that Windows users do have a higher age on an average than Android users.


So what my post actually said was that you cannot make generalisations like that and expect not to get pulled up on it.
You may pull as much as you like of course, but I don't understand why you want to do that. Of course, there will be 80+ people using an Android. And of course, there will be 90+ people, not even used to Android, who will grasp the idea of Windos 8 rightaway.
But, that doesn't change the fact that the average age of Windows users is higher. It neither changes the fact that the learning curve of people gets let steep when they get older. There's no generalisation in that; that's simply stating the facts.

MrBranch,

Please do not reference or insinuate any illegal substance taking.

I'd also like to remind players to remain on topic.

Sinister-King

Kermit1957
23.07.13, 02:18
I have lost 3 manuscripts in last seven days and no I am not making tomes, only manuscripts at this stage.

peck_ed
23.07.13, 07:37
I have lost 3 manuscripts in last seven days and no I am not making tomes, only manuscripts at this stage.

If you feel this is a bug please contact Support (http://www.thesettlersonline.com/help-and-support) and they should be able to help you

Gerontius
23.07.13, 09:13
If you feel this is a bug please contact Support (http://www.thesettlersonline.com/help-and-support) and they should be able to help you

And in the event it DOES turn out to be a bug, would someone actually come back and TELL US so that people are in a better position to help others in future.