problems accessing the Whisper area

[jonno697]

Hi, Am having problems trying to Whisper friends.I can get the small window where the whisper is with friends name there,but can't write any message. I'm on the Sandycove UK server,anyone else had or having similar problems.I have cleared out the Chrome browser cache etc but still no joy.
Jonno

[Sto_Helit]

Have you made sure that you have clicked their name in the small box in the whisper tab itself? Otherwise you won't be able to type or see their chat....

[jonno697]

Hi, Yes to that.I click on friends name in the bottom bar,which then highlights the whisper area and their name appears therein in a small box.When I click there either in the small named box or the larger whisper area nothing happens. It's the same in the other areas of the bottom window ie trade /help etc unable ti input txt. If I click on friends name in the bottom bar to either visit or send e mail,then no problem ?

[Ozzymandeus]

I have the same problem...
No matter what I try it won't let me type anything in the whisper tab,
although I can see other people's whispers fine.
One of the folks on my F-list also experiences this bug.

[Fexno]

To make sure we are all talking about the same thing:
http://img812.imageshack.us/img812/7339/hrox.png

Where does it go wrong?

[Stecker78]

Pitty...I imagined Iolanthe to be prettier...

But, without the jokes: for me it works fine.
Little user unfriendly though. Few things don't feel too natural.

Not much like MSN, Office Communicator, Skype. One would expect some kind of communication window to popup once one start talking to you.
Also the looks of this box with "Iolanthe X" is strange. It looks like something that needs to be clicked on to maximize.

[Iolanthe]

Pitty...I imagined Iolanthe to be prettier...

But why? Everyone knows there are no girls in gaming. :eek:


It can be tricky to figure out Whisper, and sometimes it bugs which doesn't help. Here's hoping Fexno's guide makes things a little clearer. :)


Okay, perhaps there are a few xx chromosomes wandering around... :rolleyes:


:D

[Ozzymandeus]

Where does it go wrong?Step two/three.. No cursor appears when I click on the name , if I try typing, no text appears.

[Iolanthe]

Do you click the text (typing) box before typing? That should bring up the cursor. Clicking the name doesn't, though you may need to click the name to highlight it and connect to a specific whisper or see an incoming message.

I believe it's my fault it's incorrect in the guide, my apologies for the confusion.



At one point I did have a bug that caused Whisper to look like News usually does:

http://thesettlersonlinewiki.com/uploads/1985970610WhisperBlock.JPG

instead of its normal:

http://thesettlersonlinewiki.com/uploads/447226015WhisperWorking.JPG

but it cleared when I refreshed.

If yours is like that try the standard "Refresh, clear cache and cookies and relog" and changing browsers can fix some strange things. If none of that helps I'd suggest a ticket to Support (http://www.thesettlersonline.com/en/help-and-support). (Do tell them you've tried the home remedies already.)

[Ozzymandeus]

Do you click the text (typing) box before typing?
Yup, I've tried clicking everywhere.


...try the standard "Refresh, clear cache and cookies and relog"...
Tried that already before posting here the first time.


...and changing browsers can fix some strange things.
I get the same result with both Internet Explorer and Firefox, I guess I'll just have to try contacting support.

Thanks for trying to help though.

[jonno697]

hello to all,
Re fexno above, I get the friends name in in the whisper area,but then problems start. When I click on it nothing happens and I can't input txt anywhere. I can visit yje friends homeland,and pull up and send email, but thats it.
I'm assuming that if I want to use global chat then the same applies ie click on a name and then enter txt,so if so then that doesn't work either.
Per support they suggested trying different browser(I use Chrome) so used IE,but still doesn't work. Have tried per support,un installing Chrome and then re installing,again no joy.
So am now at a loss as to what to do. One thing I haven't tried is for friend to try and whisper me from their end,so anyone wishes to do so please feel free.
Jonno

[Fexno]

Re fexno above, I get the friends name in in the whisper area,but then problems start. When I click on it nothing happens and I can't input txt anywhere.


Hey jonno697

Does the bottom of your chatwindow (beneath the tabs) look more like 1:
http://thesettlersonlinewiki.com/uploads/1985970610WhisperBlock.JPG

or 2:
http://thesettlersonlinewiki.com/uploads/447226015WhisperWorking.JPG

[jonno697]

Hi It used to look like 1,but since I last posted I've reinstalled Chrome and the flash player so now looks like 2 and it appears I can now use the whisper facility.Thanks to all for support.