My island has gone back to level 2

[NOELEENL]

I closed down and when i reopened I was at level 2, my 5 friends I had added have gone and all the hard work I did on putting in supplies and soldiers for my army is totally gone. Help!!!!

[Hairy]

That is spectacular, and certainly one for support (http://www.thesettlersonline.com/en/help-and-support) to look at.

[MuffinMule]

Or, you could check which server you were originally were on, maybe you accidentally started a new account on 1 of the other servers.

[Fexno]

I closed down and when i reopened I was at level 2, my 5 friends I had added have gone and all the hard work I did on putting in supplies and soldiers for my army is totally gone. Help!!!!
Hi NEOLEENL,

You definitely have to contact support on this issue and explain to them what happened.
You can use the contact form on this page: http://www.thesettlersonline.com/en/help-and-support

[DocAckersonCO1]

Or, you could check which server you were originally were on, maybe you accidentally started a new account on 1 of the other servers.

my guess is this.. Happened to me a time or two I think

[Nogbad2]

Especially easy to do with this 12:30 am login bug, people get frantic and can easily overwrite things.