View Full Version : [OPEN] Quest: Unable to claim reward on Daily Quest
Short description:
You meet all the requirements a quest asks, but the claim reward button doesn't become visible.
You double checked and the quest isn't listed in the "Waiting Quests" section. ;)
Screenshot:
http://img577.imageshack.us/img577/7811/15at.png
Possible cause:
Unknown
Prevention:
Unknown
Workaround:
Depending on the requirements of the quests you can try one of the following:
Own a specific building: Log out of the game and stay logged out for at least 15 minutes
(I could claim reward after staying logged out for 17 minutes)
Own X resources: Send all of the asked resources to a trusted friend for a fish and then reverse the trade
(Worked for many players that had this problem, asked in chat and received this info as answer. But you have to send all resources, not just the amount the quest requires)
BOTH CONFIRMED
Related:
Original thread(s): 1
Updates
[2013-11-30] Added
My waiting quests, which are about paying resources from my warehouse are missing a PAY RESOURCES button, even though the bars are all green and indicate I have enough resources to fulfill the quest :( i am missing out so many really cool rewards.
That's because it is a waiting quest.
You have to wait until you have done your current daily/guild quest before you can claim rewards on waiting quests.
Titanium shortage task cannot be finished although I have fulfill requirements.
Task is to: Own at least 50 Titanium.
This task is hanging at mine more than 2 days and nothing is happening (though I have 150 Titanium in my storage).
Can anyone say what is wrong here ?
Please have a look at picture for more details:
https://www.dropbox.com/s/6xpq8nxn4cscrp9/Capture.PNG
https://www.dropbox.com/s/6xpq8nxn4cscrp9/Capture.PNG
Titanium shortage task cannot be finished although I have fulfill requirements.
Task is to: Own at least 50 Titanium.
This task is hanging at mine more than 2 days and nothing is happening (though I have 150 Titanium in my storage).
Can anyone say what is wrong here ?
Please have a look at picture for more details:
https://www.dropbox.com/s/6xpq8nxn4cscrp9/Capture.PNG
https://www.dropbox.com/s/6xpq8nxn4cscrp9/Capture.PNG
same as this one
I have a different daily quest for creating a water well "Valuable Water". it shows completed and same issue as above. I cannot claim. This is the 2nd quest I have had with this problem.
Daily quest "The animal initiative" - "produce at least 500 Musk Deer Fragrance" - made 2500 - nothing, made another 2500 - still nothing.
Have you tried placing the Fragrance on the deposit?
I also have the Titanium shortage problem.
With, currently, 10K in storage!
Have you tried placing the Fragrance on the deposit?
Yes - nothing :(
I've also reloaded the game - nothing :(
I've also reloaded the game - nothing :(
Just reloading the game won't work, you really have to log out and then wait at least 15 minutes before logging in again.
(as written in the first post of this thread)
Just reloading the game won't work, you really have to log out and then wait at least 15 minutes before logging in again.
(as written in the first post of this thread)
My first message was in the middle of the night - in the morning - still nothing.
My first message was in the middle of the night - in the morning - still nothing.
Are you able to post a screenshot of your questbook while showing this quest?
Are you able to post a screenshot of your questbook while showing this quest?
http://www.adobescripts.com/Settlers/MuskFragrance.png
hmm you quest requirement isn't "green" so might be something else. You said your tried 2500, did you try 500 as well. Sometimes "at least" is "exactly" when trying to meet the requirement
hmm you quest requirement isn't "green" so might be something else. You said your tried 2500, did you try 500 as well. Sometimes "at least" is "exactly" when trying to meet the requirement
"at least" is not "exactly" ...
No, I can't try 500 - my queue is 17+ days long.
I'll just cancel this "quest" ...
"at least" is not "exactly" ...
Unfortunately BB aren't known for accuracy in their phrasing and, among other things, have used "for example" to mean "specifically" and in certain quests "acquire" still means "own all at once" as well as the more understandable "get after the quest becomes active" so it's not a bad idea to check these things when possible.
That said, some of the "Produce x item in Prov" quests were bugging on the Test server even when exact amounts were made. They seem to have been sorted there but it's entirely possible they sneaked over here, the only way to be sure is to try the standard "What could BB actually mean?" variations and go from there. A 17 day queue really does make that tricky but if someone else finds one of these sticking it's something to try, if only to exclude it as a possible 'fix'.
Just reloading the game won't work, you really have to log out and then wait at least 15 minutes before logging in again.
(as written in the first post of this thread)
I dont know why you keep repeating this drivel, it does not work.
Daily quest "The animal initiative" - "produce at least 500 Musk Deer Fragrance" - made 2500 - nothing, made another 2500 - still nothing.
Getting the same problem with this quest too.
Just reloading the game won't work, you really have to log out and then wait at least 15 minutes before logging in again.
(as written in the first post of this thread)
I dont know why you keep repeating this drivel, it does not work.
It may not work every time but it has worked, twice for me alone and for a number of other players as well. Both of mine were quests to "Own x building" so I couldn't try the other possible workaround you might have with your quest to "Own x resources" (empty your Storehouses of all the required resource then get it back, also mentioned in the first post.)
Regarding "Produce at least 500 Musk Deer Fragrance":
Getting the same problem with this quest too.
Any chance you happened to make exactly 500? Just to make sure it's not just the wording that's off.
I dont know why you keep repeating this drivel, it does not work.
Unfortunately not every problem has the same solution. I experienced this issue on my own island, and nothing I tried worked. Except the stay logged out for 15 minutes. In the original thread there is a link to the german forums, where you can see I'm not the only one where this solution worked for this issue.
And as you can see it also worked for Iolanthe and at least a few other players
Unfortunately not every problem has the same solution. I experienced this issue on my own island, and nothing I tried worked. Except the stay logged out for 15 minutes. In the original thread there is a link to the german forums, where you can see I'm not the only one where this solution worked for this issue.
And as you can see it also worked for Iolanthe and at least a few other players
I am afraid that a "work around" that is of benefit to only a few is of no help. I am on Premium...one quest is stuck and the next daily waiting is the same one that is stuck..so I will probably end up with 2 stuck quests and no daily's, the extra one I am paying for with real money. So no, "work arounds" are no good.
I am not receiving what I have paid real money for and that breaks a number of laws. This game is falling apart at the seams with new serious bugs appearing almost every day and I am fed up to the back teeth with it. I am sorry, I'm not directing my anger at you personally so please don't take it that way. I've just became very disallussioned with what was once a great online game
Alphahanne
03.12.13, 17:37
Today I have a daily quest "Marble out of stone" where I'm supposed to create 250 Marble out of stone in the Provision house.
I've done so twice today and it's still at "0/250".
And no, it is not a waiting quest, I have refreshed, emptied the cache, restarted the browser.
same problem above goes for me as well. i have had it several times now, but it keeps coming back. the problem is stated as above, when it was a waiting quest, then it became active and jammed. i have enclosed a print-screen of it happening.
http://s13.postimg.org/yooqmxft3/settlers_Premium_Bug.jpg
at the moment i have Premium running. this gives you 2 daily quests. in the 7 days i have premium, im now on my 4th day, and this is the 3rd time a quest malfunctioned. it were 3 different daily quests. playing on Chrome, Win7
awormwithagun
05.12.13, 23:51
I have completed the New Land daily quest but its not registering as completed.
50 titanium bars and 20 coins would come in handy but it looks like I will just have to delete the quest.
it was completed a couple of days ago, Ive cleared the cache a few times but no joy :(
+1 Same problem!
same problem above goes for me as well. i have had it several times now, but it keeps coming back. the problem is stated as above, when it was a waiting quest, then it became active and jammed. i have enclosed a print-screen of it happening.
http://s13.postimg.org/yooqmxft3/settlers_Premium_Bug.jpg
at the moment i have Premium running. this gives you 2 daily quests. in the 7 days i have premium, im now on my 4th day, and this is the 3rd time a quest malfunctioned. it were 3 different daily quests. playing on Chrome, Win7
ladyspitfire
07.12.13, 18:38
+1 Same problem here > cant finish daily quest.
Its the last daily quest i have standing afther i finished a 3 day premium.
Maybe thats the problem > extra daily quest in premium conditions.
I'm now experiencing this fault.
I now have two dailys that I cannot not claim. This is just not good enough, I am going to do a chargeback because I am not receiving what I paid for.
I now have two dailys that I cannot not claim. This is just not good enough, I am going to do a chargeback because I am not receiving what I paid for.
good luck with that! let us know how you faired on getting your money back
Same issue here.. I'm on premium. DQ "Case of emergency" has been stucked for days (being logged out for about 15 hours didn't solve it). Requirements are met (greyed out). I've tried to solve this by trading the 2 carriages, but didn't solve it. I've both carriage and cannon production on paus.
I think this bug may have started when I got the DB DQ and couldn't get both DQs finished in same day.
I did then find a trusted friend online and sent all my carriages to him.. Got the quest finished when I had the carriages back..
Just to get this bug again on a buffing DQ (Charitable behavior) when having a SotV DQ (In the veld) hanging..
Though managed to get it done later.. Perhaps it wasn't counting in the first place as I went straight from an adventure island to my friend's island..
NicolaRedhead
12.12.13, 09:15
Same problem here with me on multiple servers. Just got told by a MOD to come on here for the solution. There is no solution on this fourm. Just the same old buck passing. Bluebyte need to fix this bug before they really starts spreading and they lose yet more customer base.
[ Removed ] What is to be done?
http://prntscr.com/2apcdp
have done the usual clear cache etc but not completing for almost a week now
Sinister-King
12.12.13, 22:43
http://prntscr.com/2apcdp
have done the usual clear cache etc but not completing for almost a week now
Hello Old__Boy,
Please forward the screenshot to support, they will investigate the matter :).
Have fun,
Sinister-King
http://prntscr.com/2ar0qx
same thing for me but diff quest
I'm having the same problem. Do we have any updates on this yet?
I've completed the Carved into Stone quest but the quest is failing to release the resources. Am I doing something wrong?
Hi Lorimer73,
Not sure if you are having problems with 1 quest or 2 since your 2 posts were originally in 2 different threads.
Hopefully this will work for for both quests:
Send all of the asked resources to a trusted friend for a fish and then reverse the trade
(Worked for many players that had this problem, asked in chat and received this info as answer.
But you have to send all resources, not just the amount the quest requires)
[ Threads merged ]
DraconicSoul
22.12.13, 08:42
Or, and this might come as a shock... FIX THE BUG MAYBE?
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