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View Full Version : [FIXED] Premium loot doesn't contain buffs, but shop description says it should



Fexno
03.12.13, 07:30
Short description:
The description in the shop tells you that you will get an additional 50% of the buffs in the reward. But so far it seems that noone got a buff in the "Additional Premium Rewards". This means that either the description in the shop is incorrect, or the premium reward is incorrectly not including buffs.

Screenshot:
http://imageshack.com/a/img20/198/f8ng.pnghttp://img189.imageshack.us/img189/739/vc4h.png

Possible cause:
-

Prevention:
-

Workaround:
None

Related:

Original thread(s): 1

Fexno
03.12.13, 07:30
Updates
[2013-12-03] Added

lulu10093
03.12.13, 13:05
does this mean we should get them now? as i done loads of FT advs and not had buffs in prem loot, i'm sure there others out there the same as me.

Fexno
03.12.13, 13:14
Nothing changed since the start of the original thread (as far as I'm aware)
The description of the shop has been telling buyers that you get +50% in buffs, but noone seems to be getting them. Unsure if it's the shop description that is wrong, or that you should be getting them as additional premium loot.

lulu10093
03.12.13, 13:21
ah ok

BlueFairy
03.12.13, 19:53
We had a discussion about this a few months back in global-3 on Newfoundland. There were just a few of us participating, but we went over the loot we had received, and what we found was that we did get extra buffs with SLT with premium enabled as long as there was no follow up adventure in the main loot. However, it seemed to be the only that would drop extra buffs.

Not really surprising as a lot of the adventure descriptions are wrong: still not heard of anyone getting an Epic Building from Roaring Bull. If you have received an Epic Building from Roaring Bull - please post the screenie, so the rest of us can have envy:P

PChamps
04.12.13, 18:16
What annoys me is being miss sold the premium buffs. The shop clearly states 50% extra buffs and resources so I then click buy (with gems that cost me real money) and then I don't get what I paid for. I am sure as real money is involved the sales of goods or service act can be applied.

sdofmsdf
06.12.13, 21:12
http://s14.postimg.org/ym5ve5by9/missing_buffs.jpg

heroic little tailor. still missing premium buffs

PChamps
06.12.13, 21:30
http://s27.postimg.org/yw7hqjlib/new.jpg

betrayed missing premium buffs

TotoMok
08.12.13, 16:32
No, it does not give buffs. Unless....... maybe if there is an adventure that gives 2 buffs it would give 1? Not sure if it just ignores it, or if it ignores it because 1/2 = 0 when it comes to buffs.

PChamps
08.12.13, 16:47
Did you miss the above pictures? the loot was 4 buffs (3 choc rabbits and 1 exotic basket) half of 4 is 2 so where are those 2? It cant half the 1 bean so it just gives a bean if they cant fix the half they should make it do that.

TotoMok
09.12.13, 05:19
What I meant was that it had more than one of a specific buff in the same slot. In other words, instead of:
1 Rabbit, 1 Rabbit, 1 Exotic, 1 Exotic

It gave:
2 Rabbit, 2 Exotic

That way each slot could divide by 2 and give a value of 1. As it stands, the game goes:
Oh, Slot X has 1 Rabbit. 1 / 2 = 0.5 Can not give half a rabbit. Round down = 0. Give 0 rabbit.

If it was:
Oh, Slot X has 2 Rabbit. 2/2 = 1. Can give 1 rabbit.

The game does not go:
Oh, Slot X has 1 Rabbit, and Slot Y has 1 rabbit. I'll combine them to make 2 Rabbit, then in bonus slot X give 2/1 = 1 Rabbit.
(This is evident from normal quests that give, for example, 1200 Swords in Slot 3 AND slot 4, you end up with a bonus of 600 swords in bonus slot 3 and bonus slot 4, rather than it being combined).

PChamps
09.12.13, 06:54
What has happened here then? 2 exotic and 1 rabbit give 1 rabbit in premium. None of them are in the same slot yet it managed to pay out.

http://s28.postimg.org/w7ze00j4t/sons.jpg

topgearfan
09.12.13, 12:02
in my experience premium rounds up not down. so every buff should be doubled.

PChamps
09.12.13, 16:23
I have 30 screen shots of fairy tale loots that says other wise. they all round down to nothing. With the exception of 1 or 2 SLT which turn out like my above screenshot.

PChamps
10.12.13, 22:05
Clever little tailor 3 buffs in loot but none in premium.

http://s28.postimg.org/g1br05gbx/clt.jpg

Micwei
12.12.13, 22:23
A very rare incident :)

http://files.settlersforum.dk/temp/premium-reward-incl-buffs.jpg

NightEye
13.12.13, 02:33
had that 2ce on sons, and both other ls on it also. would you mind if I complain now that duping is still not 50% extra? it's 100% :))

anonymrs2013
13.12.13, 03:08
From what I have worked out the +50% more buffs in the prem time means that your buffs have +50% more time on them when buffing others.

PChamps
13.12.13, 09:53
From what I have worked out the +50% more buffs in the prem time means that your buffs have +50% more time on them when buffing others.

Dont be silly. Its 10% more time as written on the picture on page 1 "10% buff time on friend zones"

The 50% is standard without a premium buff. If I visit a friends island without running a prem and buff something with a basket which is normally 6 hours they will get 9. Then when running a premium they will get 10% on top of that already 50%

Please don't comment anonymrs2013 unless you have actually used a premium buff.


had that 2ce on sons, and both other ls on it also. would you mind if I complain now that duping is still not 50% extra? it's 100% :))

Are we saying they have now fixed it?

MrMark2u
13.12.13, 10:36
Dont be silly. Its 10% more time as written on the picture on page 1 "10% buff time on friend zones"

The 50% is standard without a premium buff. If I visit a friends island without running a prem and buff something with a basket which is normally 6 hours they will get 9. Then when running a premium they will get 10% on top of that already 50%

Please don't comment anonymrs2013 unless you have actually used a premium buff.



Are we saying they have now fixed it?

I understand the importance of this issue with you and fully support you, but the need to be rude and dismissive of others as above is not necessary. It will not help nor will it resolve the matter, it will only get others to dislike you. lighten up

PChamps
13.12.13, 11:13
Rude and dismissive? I think you mean firm and to the point. There would not be a verified bug post open if it simply meant an extra 50% time on buffing a friend. I tried to explain it and have said unless you have actually used the premium buff don't comment as it just leads the post down the wrong track. Had anonymrs2013 even looked at the screenshot on the first page then they would of not even posted. I think ignorance on their behalf should be met with a firm reply explaining.

Sinister-King
13.12.13, 14:20
Hello PChamps,

This is an open thread for any player to comment on.

As such, I encourage you to show respect to fellow members of our community when commenting :).

Thank you,
Sinister-King

PChamps
13.12.13, 14:22
I totally agree sinister... But my advice to anyone that replies here is please read from page 1 before replying to save any more silly replies. Thanks

Yass
13.12.13, 18:51
Looks like it is :))

http://i.imgur.com/WdAetOJ.png

http://img5.imageshack.us/img5/7954/3q93.png

PChamps
14.12.13, 12:25
Thats good news Yass, BB do actually listen (even if it has taken them 3 months)

hades8840
16.12.13, 09:47
has this now been fixed? if so what about all the extra buffs owed to ppl

PChamps
16.12.13, 10:25
has this now been fixed? if so what about all the extra buffs owed to ppl

Time for BlueByte to send out a lot of refunds. I have kept track of every Fairytale loot I have done so know the exact amount I am owed.

corona88
16.12.13, 15:22
Now we get 100% buffs in premium loot, not 50%
Bug still exist, but now is better for players

PChamps
16.12.13, 15:41
Now we get 100% buffs in premium loot, not 50%
Bug still exist, but now is better for players

Not better for those players that have already used all their premium buffs. I have used 30, 7, 3, 1 days and don't have them to use again so I am still down.

Gytha_Ogg
16.12.13, 16:31
has this now been fixed? if so what about all the extra buffs owed to ppl

I will write my off as experience, only used 2 x 1 day tokens.

PChamps
21.12.13, 09:53
Any response from BB on this? support seem to be totally ignoring the issue with the last 2 messages I have sent having no replies.

PChamps
27.12.13, 16:19
Guys/Girls send your messages to support for your refunds for anything you are missing as loot from a fairytale adventure.. Remember BlueByte can check so don't make false claims, let us know how you get on.

I have just been finally refunded my buffs even though many staff including the community manager told me rudely I was not owed anything.

Happy new year all, big thanks to Michael.

Fexno
27.12.13, 18:40
Reading the comments, this seems to be fixed

PChamps
27.12.13, 21:46
Fexno I am pleased to say it does indeed appear to be fixed. Which I have to admit I am impressed considering some other bugs that have been here much longer still are not. I just hope everyone looking to get the buffs they are missing don't have as much trouble as I did getting them refunded. I have about 20 messages to and from support regarding this other many months. True to their word I was told when it was fixed I would be refunded and today I got my refund.

Sharpielein
29.12.13, 17:23
yea has been fixed, verified today.

corona88
29.12.13, 17:33
description says 50% not 100%
not fixed

Fexno
29.12.13, 18:41
description says 50% not 100%
not fixed

Well this thread was about the additional premium loot not containing buffs, while the shop description states they should be.
I'll do some research on why it now seems to be 100%, and when needed open up a new thread for it.

Cheers,
Fexno

[ Thread closed ]