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View Full Version : Not just the game, but the thesettlersonline.com page is not loading.



Lovacska
09.12.13, 20:33
Hi!

On Saturday the http://www.thesettlersonline.com page started loading only pure html without any css or images. I watched the console and seems that static3 is unavailable.
Failed to load resource:

Failed to load resource http://static3.thesettlersonline.com/min/?b=sites/default/themes/siedler/cs…ss,styles.css,landingpage/styles.css,landingpage/site/home.css&v=460630291
Failed to load resource http://static3.thesettlersonline.com/min/?b=sites/default/themes/siedler/js….4.0.1.js,base.js,landingpage/base.js,landingpage/site/home.js&v=460630291
Failed to load resource http://static3.thesettlersonline.com/sites/default/themes/siedler/images/blank.gif
Failed to load resource http://static3.thesettlersonline.com/sites/default/themes/siedler/images/common/gametour/button/previous.png
Failed to load resource http://static3.thesettlersonline.com/sites/default/themes/siedler/images/common/gametour/button/active.png
Failed to load resource http://static3.thesettlersonline.com/sites/default/themes/siedler/images/common/gametour/button/2.png
Failed to load resource http://static3.thesettlersonline.com/sites/default/themes/siedler/images/common/gametour/button/3.png
Failed to load resource http://static3.thesettlersonline.com/sites/default/themes/siedler/images/common/gametour/button/4.png
Failed to load resource http://static3.thesettlersonline.com/sites/default/themes/siedler/images/common/gametour/button/5.png
Failed to load resource http://static3.thesettlersonline.com/sites/default/themes/siedler/images/common/gametour/button/next.png
Failed to load resource http://static3.thesettlersonline.com/sites/default/themes/siedler/images/common/ajax-loader/register_login.gif
Failed to load resource http://static3.thesettlersonline.com/sites/default/themes/siedler/images/common/login/captcha/new.png
...

I checked it on FF, Chrome, Safari and IE and the same result. I disabled my firewalls and checked the hosts file whether there is some IP forwarded but none of them. Then suddenly on Saturday evening the page loaded correctly but this was the last time.

http://sdrv.ms/19wZUlL this is what I see (if not working just paste the url into new tab)

Testing env:
Gigabyte mainboard with Core i7 CPU, 12GB RAM, Windows 7 64 bit Professional
Firefox 25.0.1, Chrome 31.0.1650.63 m

Any ideas?

Fexno
09.12.13, 22:51
All images you posted are working for me, but the first two links were broken by posting it on the forum (not only the view towards the user, if you edit the post you'll see the actual link was changed too :(), so I can't really see what link is being tried there.

Normally I would recommend a ctrl+f5 to force a complete reload of the page, but since you already tried most common browsers I don't think that would help here.
I'm afraid I don't know enough of the infrastructure used to help you on another level. I can only ask you to send this information to Support, maybe they can answer why the resources on static3 seem unavailable for you. (Might be related to your geographical location)

Try if you can still use the contact form on this page http://www.thesettlersonline.com/en/help-and-support
If not send me a private message and I'll try and pass the information on.

Don't know if you tried it yet, but it might be that you can still load the game by going directly to http://www.thesettlersonline.com/en/play (after logging in, which you can obviously still do)

Regards,
Fexno

Lovacska
10.12.13, 13:48
Okay thank you Fexno. Meanwhile it seems that the problem fixed somehow. I didn't do anything it is just working now. The gameplay link http://www.thesettlersonline.com/en/play is neither worked because the authentication also didn't work.

Anyway thesettlersonline.com page loaded with malware caution so intresting things happening.
https://skydrive.live.com/redir?resid=BC563A82A0053022%214152

I continued load page at my own risk. :)