View Full Version : [OPEN] Timer restarts: Bookbinder takes longer the specified
Short description:
The bookbinder takes a long long time before it finishes the book it's producing. The timer seems to progress normally but seems to reset somewhere. It can do this multiple times.
Screenshot:
Not available
Possible cause:
Unknown
Prevention:
This is just a summary of things that have been mentioned as possible causes.
Make sure you don't have collectibles waiting to pick up (check Mayor's House)
Make sure you are not upgrading your Mayor's House
Make sure you don't buff the Bookbinder
Workaround:
Unknown
Related:
Original thread(s): Merged in
Saraptheold
05.10.13, 21:21
This is a copy/paste of what I have just sent to support:
Yesterday a somewhere between 20:00-21:00 CET I set my bookbinder lvl 5 to make a tome. I work night shift so I checked it again before my shift ended and it said that it had 11 hours left to finish. I found this strange since a tome at lvl 5 should only take 16 hours+ to make. After I had my breakfast I checked again and it then said 12 hours. After 6 hours sleep it tells me 8 hours left and now more than 8 hours after it should have been completed it tells me that it has more than 9 hours to go.
Anyone else have this problem?
Well I'm so glad that beta is over so we don't have to deal with the kind of hiccups that we had back then.
If they respond , it will probably be in the form of a "Letter from Auntie Strudel-Gerta" with a free bookbinder glue.
I'm really getting seriously tired of the bugs in this game :mad:
Come on people join in the wailing choir. It will be totally ignored, but at least we'll have the chance to blow of some steam.
Get this version to work or give us back beta. The customer is always right, because he is the one who pays your salary and he can stop doing that, unlike your boss whose salary he also pay, for no reason whatsoever.
Edit: Removed some text about support never calling back. Fooled by the spam filter:o
Saraptheold
06.10.13, 03:44
An update: It know at 05:35 CET says that I only have 11 hours and 45 minutes to go before it's finished. :(
Saraptheold
06.10.13, 14:44
No, that's not the problem. It seems as if the timer has restarted every time I have cleared my cache and gone offline for a longer period than 5 min. Except for this time. Maybe it has had something to do with the mayors house being upgraded. Now that it's finished the timer on the bookbinder hasn't restarted...yet.
Got a similar bookbinder bug. I also have my mayors house upgrading, used a resin on my L5 BB, and since then the BB timer keeps backtracking. Buff stopped this morning(but reset hasn't), back to 11hr 17 of a 12 hour cycle it started at 2pm (5 hours ago) :(
Hope I don't have to wait 4 days for the mayors house to finish before normal service resumes...
Saraptheold
06.10.13, 20:23
The upgrading of the mayors house seems to have been the issue. No restarts of the timers after the upgrade finished. So now, only 36 hours after it was supposed to have been finished, I have a tome. Funny that manuscripts wasn't affected by it. I have produced several of those with no problems.
OK, mine's resetting while making a manuscript right now... odd how an upgrade on one building should have any effect on another, but that does seem to be a common thread...
topgearfan
07.10.13, 09:57
seems it started when the collectibles were added to mayors?
bradanov77
08.10.13, 09:18
My BOOKBINDER never finish production :(
Problem start 2 days ago...
My BOOKBINDER never finish production :(
Problem start 2 days ago...
Seeing the other posts here I'm wondering if you are upgrading buildings (and did that upgrade start about two days ago) I mean any buildings, but specifically BookBinder, Mayor House, Provision House, Barracks).
Also wondering if you have the bookbinder buffed (or one of the other buildings I mentioned above)
Could you tell us?
Thanks,
Fexno
bradanov77
08.10.13, 12:52
bookbinder I raised a few months ago to l5, not two days ago when the problems started, making the book every day so I know what I'm talking about, thank you
I also have the problem with bookbinder. I think loop started at Saturday 05 October. Didn't upgraded any of my buildings and didn't buffed a bookbinder. Last night a clock was set for 13h and some minutes to finish and this morning when I logged in it was again on 17 h and something till the end.
Saraptheold
09.10.13, 06:36
@Rogac Where you making one of those new buffs from collectibles when this happened? Just curious.
Hi
I can confirm this is happening to me as well, I am making a tome and it keeps resetting, I have been making a tome for 2days now... I just logged on and noticed it reset again to the start thats why I was looking for a post regarding this.
Is there a solution to this or is MOD and Devs just going to sweep this under the floor?
Same problem. but i have it more than 2 or 3 days. I started upgrading mayors house to lvl5, now its nearly completed. Its seems sometimes producing minute after minute, and think its going to be good, but it reaches some point in hours and then stoping and reseting.. Its sad I lost so much days, could started upgrading that building to lvl5, having known how much time it takes to upgrade to lvl5 from 4..
hope you fix it soon my friends!
Saraptheold
09.10.13, 13:55
Is there a solution to this or is MOD and Devs just going to sweep this under the floor?
Here's the last I heard from support yesterday:
[ Removed ] Edit: They thanked me for my additional information, said that others have reported the same problem and that the devs are working on it. The problem is not yet resolved.
Sorry about the copy/paste
So I guess they might be working on it. The additional information was that others that upgraded the mayor's house experienced the same problems. But it is possible that it has something to do with other things, so if you have information that could help them resolve the problem, please let them now.
Sorry, direct responses from Support are forbidden to be shared in public, please paraphrase rather than directly copy and pasting,
peck_ed
My problem is the same. Have been upgrading my mayors house and made a tome but when I made manuscript its been making it for days and never finishes. Mayors house is finally finished and bookbinder is down to 4 hours so we shall see if it finally finishes. Support gave up on my complaints and said the devs were working on it but never said when they would be working on.
I have problem too, hopping they will fix tonight with script. I have bookbinder level 5 and last night at 7pm I have started manuscript. Today at 11am it says 30 minutes left, then I have to go out and at 5pm it says 7 hours left. Total disaster, before this maintance that problem did not exist, but from today it seems many players have similar problem :(
My mayours house have been upgraded to 5lvl, but its still the same problem to bookbinder. havent been changeg. reseting time each day
Saraptheold
13.10.13, 05:29
I understand that some of you that have had this problem have not upgraded the mayor's house. Have any of you made one of the new buffs from collectibles while you had these problems?
I have had this problem for a few days. Do you think it's because there is something waiting to collect from the Mayor's House?
I have been waiting for a tome to finish for a few days, even with a glue buff on the bookbinder. I also started and finished a buff in the Mayor's House at the start of that time, but didn't collect. I have a feeling that has something to do with it. I think there's shared code somewhere in there with completion of book/collectible buff. They have a similar interface for the countdown.
I've got this too, been making a manuscript for 4 days. My mayors house is currently upgrading to level 5 if that makes a difference.
Bullfinger
13.10.13, 15:29
I started a manuscript and a bookbinding glue at the same time. The glue has 18 hrs 30 mins left and the manuscript has 9 hrs 6 mins left. They've been going 5.5 hrs, so the manu should only have 4.5 hrs left. 2 days running I've noticed the times jump about, as I check throughout the day. I never had a problem until I started using the glues. Yesterday, the manu took longer with a glue than without.
I have the problem (with reseting of Bookbinder) also, for first time, while I always use glues.
The only difference I noticed is that a buff was "waiting" in my Mayor's house.
It seems that the bookbinder restart the Manuscript when I collect the buff from Mayor's. :(
I have a different situation.
3 weeks ago, I upgraded the bookbinder from 4 to 5. Taking it 7 days.
I did not upgrade mayor house or any other (new) building. Neither produced new items.
http://oi44.tinypic.com/mmr5le.jpg
As you can see the upgrade of my bookbinder is "hanging" on 54%
Today, I was able to start producing a book. But unfortunately this is hanging too...
http://oi41.tinypic.com/axy2av.jpg
How to solve this???
EDIT:
As an addition; did not use a buff or other item to speeden up the building or use any buff to speed up barracks...
Hi freolan,
Your bookbinder won't produce while upgrading so that's normal.
However your bookbinder still upgrading, after 3 weeks have passed, isn't . Did you report the problem to Support?
If not, please do so by using the contact form on this page: http://www.thesettlersonline.com/en/help-and-support
Yeah I created a ticket now. Thought it had to do with the bug mentioned here. But the bookbinder for sure had to finish more than a week ago :)
BB do something about this pronto, I have had this go on now for 5 days. This is not acceptable.
stefanceltare
15.10.13, 00:58
I've just had this happen to me now with a manuscript... I have a glue buff active. I collected a manuscript and started another one. 6 hours later it is still showing 5h:50m... This is unacceptable... My buff is going to waste while being stuck making 1 manuscript.
I have a similar problem with a manuscript. I am not using buffs on the bookbinder but it is now starting its second day and has 18 hours to complete.
As I wrote to support, this is happening only when you producing collectable buff in Mayor's house. If you don't producing it, or it is done and you didn't pick it up, it looks it resets most of counters (bookbinder, building upgrade time...), most likely when new collectables appear on map. They told me, that they forwarded it to dev team.
Yep, my BB is still doing a self induced reset.For 5 days now.groundhog Day was never one of my favorite films.Have gone through help, with a very polite message, and stopped upgrading any buildings,but it is still doing what the heck it wants.Await my answer from the ever helpful kindhearted staff at support...............................
Decided not to hold my breath.
Hello, mine is also resetting for over 3 days now... I'm producing a tome. I'm not sure if the use of Wilderwood Resin on the Bookbinder is related to that, but this hasn't happened to me before, and it only happened(and still happening) after the use of Wilderwood Resin.
stefanceltare
16.10.13, 16:55
Is better to avoid using any buffs on the binder since our very own customer support will not refund you the buff if you get stuck and have it wasted for nothing...
Yes im having trouble as well 2 days 3 hours to make 1 manuscript
OK, update: mayors house finished upgrading, no buffs being made, no buffs used on Bookbinder. Still resets (now at 11:35 of a 12 hour cycle it started yesterday afternoon) - most odd.
topgearfan
18.10.13, 11:59
do you get any message on reset? i ve only had reset 2 times. both times the skunk buff was ready and not claimed for few hours. both times i get the message that something couldnt be started (standard message cant remember the exact wording) and i should contact support. below that is OK button and when i click it it refreshes and goes to homepage.
Having the same problem. Think it started last week.
3 days ago I started in my lvl3 BB manuscript taking about 20h
yesterday morning i checked and it still had to do about 1h45 to complete
when i checked about 2 hours later it mentioned that it would take 18 hours or so
today still 18hours and at this insctance 15h
I noticed someone else had this on Northisle chat and I wonder how wide sread it is. For about 4 days my bookbinder timer keeps resetting instead of completing. Im getting a bit upset at the number of manuscripts and books that im missing out on!
+1. I'm trying to make a codex on a level 5 bookbinder and it keeps resetting to 16odd hours most recently when I just logged in (so reset is timed as this message minus about 20 minutes) and it was back to 15hours 45 minutes. This is also on Northisle.
I havent had a problem so far with the two lower books, but now its stuck in this loop I can't even cancel it and go back to making those until the "bug" is fixed.
/shout and scream and bawl "I want compensation!" /end shout scream bawl ;)
Ok, I have a partial answer for this. It was mentioned to me in chat that it may be related to having done some 'buff creation' with the manor house in the past 24 hours, (how they arrived at this conclusion I don't know but it was ultimately correct) I couldn't see how they were linked myself but decided to investigate anyway.
It turns out that not only had i done some but, crucially, I had not collected a completed one.
Collect that, wait the remaining time on my 'looping' book and presto! it completes.
This still leaves it bugged however, since there really should be no link between what is being done in the manor house, and what is being done by the bookbinder. And I have still lost a couple of days of time on my bookbinder. It's also a fairly easy thing to miss, because one doesn't normally make buffs in the manor house and it's extremely easy to forget something was running there.
Well my bookbinder has gone back to normal. I was upgrading my mayors house to lvl 5 & without thinking started a collectable buff which proceeded to hang as upgrading building = no production. Bookbinder clock goes haywire. Fast forward a week, mayors house upgrades but bookbinder is still playing silly beggars until I remembered I had the collectable buff on, once I collected it bookbinder started behaving itself.
While the bookbinder went to pot my baracks & prov house behaved themselves, only the bookbinder timer was unaffected.
Suggestions: If upgrading the mayors house grey out the collections tab so it cannot be used. Or allow me to cancel a collection.
Do away with having to collect the finished buff, just send it straight to star.
Musketeer85
21.10.13, 05:21
my bookbinder also do reseting all time,and i have destroy him and now i cant build anymore
my bookbinder also do reseting all time,and i have destroy him and now i cant build anymore
Make sure you reported "The not being able to build the bookbinder after removing" issue to support.
You can do so by using the contact form on this page: http://www.thesettlersonline.com/en/help-and-support.
DevilsLord
21.10.13, 20:43
I'm also upgrading major house and have collectable buff waiting to start. If you stay online bookbinder works fine. Yesterday when I stayed online whole day it did not reset. I even managed to finish tome. Today I went offline from 2pm -4 pm and timer was reset, but not whole, it just added 3 hours.
I had a reply about this:
[ removed ]
Hi Anelli,
Please note that it is not allowed to copy paste a reply from support, as can be read in the rules
Exchange with Support/Mod/Admin in private
Any discussion or exchange with a Support agent, moderator or admin is considered private. It is forbidden to copy/paste your exchange on the forum or on the chat.
My bookbinder. resect the timer and will not let me pick-up the book. So I hope they can fix this bug soon!!! --- I haven't move or upgrade for a long time. And there is no buff on it.
My bookbinder have resetted the timer after building and upgrading an improved storehouse. Upgrade is finished now, I hope that my bookbinder will make the tome I ordered.
My bookbinder keeps adding time to the work process. It seems i'm not the only one, i'll be sending a message to support, but i post here aswell. This the second time it happens, yesterday i spend some gems to stop it, i won't do that again, i expect a solution. Thank you
Anonymousss
26.10.13, 10:22
my level 3 bookbinder froze up when making a manuscript so rather than spend the 200 gems to finish it i blew up the building and have built another one at level 2 this one as frozen as well :(
whats happening to these [ removed ] books yesterday it had 4hrs to go i log on 20hrs later its got 13hrs
further update of the book binder saga another 2 days have passed including leave it logged on for 15hrs result i still have
Hi bulldogUK, as of 28\10 15:00 10hrs 4 mins to go
if these bugs are not sorted soon i can see a charge back heading your way bb and you can place your game were the sun don't shine
I understand your frustration, keep it PEGI-7.
Thanks,
Fexno
My bookbinder keeps adding time to the work process. It seems i'm not the only one, i'll be sending a message to support, but i post here aswell. This the second time it happens, yesterday i spend some gems to stop it, i won't do that again, i expect a solution. Thank you
This could help : i found that i had to pick up a collectible buff in my mayor's house, after pick up, the timer in bookbinder completed it's cycle normally !!
MikeSchiller
29.10.13, 02:23
My book binder is stuck at 23 hours, day 3 now, I have asked for help via the support form but have had no reply, anyone else have this? anyone have any ideas on how to fix it?
My book binder is stuck at 23 hours, day 3 now, I have asked for help via the support form but have had no reply, anyone else have this? anyone have any ideas on how to fix it?
Did you check your e-mail? (for the e-mail address you used to register with the game, or if you use facebook, the e-mail address linked to that)
If you can't find an e-mail from support in your inbox there, check your spam folder.
Cheers,
Fexno
My Bookbinder did reset time several times on a different days. And every time it was because i was forgetting to pick up finished "Potion of endless energy" at the Mayors house. After i pick up finished potion Bookbinder finishes manuscript.
For me the problem is that i cant have two things waiting to be picked up. Why cant books and stuff made at mayors house go to star menu like Buffs from provision house?
I really do not understand why we have to pick those stuff.
My bookbinder has been making the same book for at least 3 days, this morning it had 8hrs left and this afternoon it has 18! :confused:
Ealdra
Same bug here.
I don' have any collactible waiting in mayors house, Im not upgradin mayors house, bookbinder and barracks haven't been buffed..
It's 3 days now.
iceblink2013
01.11.13, 21:36
Same problem here, bookbinder not finishing. First it shows 2 1/2 hrs till finish, then it shows 14 hrs, weird.
Worst of all, it does seem to increase the needed resources for every time it restarts the progress! (now need 3 manuscripts for a tome)
And I did have a thing waiting in the Mayors' if that is of any interest.
I tried to demolish bookbinder and then built it again. It won't let me!!!
Maybe there is the problem??
It shows the builder walk to the building place, then *puff* the whole thing vanishes.
Now I don't have bookbinder :/
Now I managed to build bookbinder. Next I'm trying to manufactor a manuscript, let's see how it is working :)
My bookbinder's production won't finish. It restarts over and over. Anyone knows what to do??
I started produce in bookbinder for 5 hours ago, the timer have move 40 minits. Not the first time it happens! Please fix this bug soon BB!
I had 19 h left then I wrote this post at midnight. Now 08:31 morning time I have 18h12m left!!!
I think I know what the problem is! I had done a coll-buff i mayor-house and forget to "pick it up" then I picked up the buff the bookbinder work again :)
FlyingBustard
06.11.13, 18:55
I've been waiting for a book to complete for about 3 days now. It was supposed to take 24 hours. The time changes when I log in and out.
Check there's no collectible buff waiting to be 'pick up'ed from your Mayor's house.
Getting the same bug too, I did have something waiting to be picked up in the major's house, lets see if this fixes the issue.
KingPegasus
06.11.13, 22:36
well it was same for me ,too.but i had been upgrading mayor house, so bookbinder and collectible item production had been confused. they didnt finished until mayor house upgrade done. check it yourself too. if you have an upgrade on mayor house or bookbinder . they will effect timing process.
Bullfinger
08.11.13, 17:54
I'd forgotten about a "Country Saying" waiting to be picked up in the Mayor's House. This messed the Book times up for me for 3 days. After picking up the collectible, the book times went back to normal. Thanks.
... is bugged, it has 2 days to finish a book.
time seems either random or running very very very slow...
FlyingBustard
09.11.13, 12:02
Check your Mayor's House Collections tab. If you have a buff waiting, it messes with the book times.
OK I'm getting this as well now. No building upgrades going on but I have a manuscript in progress - every time I revisit my island the timer is going up. The Bookbinder is not buffed either.
I did notice a collectible needed to be collected from Mayors House but I have collected that and the problem still exists!
Maybe I should do another refresh, clear cache etc since collecting the collectible - will give that a go next.
Maybe I should also stop either making collectible buffs or books but seeing as I need both then not sure what the solution is here.
Oh wait, maybe we should just expect code that works or at least formal BB recognition of the problem and possible timeframe for a solution - nah that's like expecting a decent level of service.
Getting really annoyed with BB (yet again). Why is it that feedback from BB staff is limited to giving us updates on Dev Diary stuff that the developers wish to work / play on but not on anything of serious interest to long term players such as fixing the known issues with the game, delivering the stuff that was promised in previous dev diaries or even just giving an update on progress.
Whilst http://forum.thesettlersonline.com/forums/297-Verified-Bugs is a great source of information and many thanks to Fexno for putting the time in to providing this valuable resource area I have 2 questions.
Why oh why does BB not post anything in any this area that recognises these are BB recognised rather than just Fexno (as a forum moderator) recognised issues?
The posts now lists 38 known issues but not one of them shows as closed / fixed / resolved. What assurances do we have that BB do actually recognise and are fixing them?
I know one thing for sure, I'm fed up with putting real life money into this game and will not be doing so in the future until BB Management allow our Community Manager to be more responsive in providing us with feedback rather than collecting ours, passing it on to the Devs and not being allowed to then provide us with updates and feedback about progress. Good luck to you BB_Alpaca for having the job from hell!
I've been having it for ages,
not anymore lately though. why?
well check collectables + claim any that are ready before I check time in bookbinder.
think the problem is with collectable making.
also noticed that pop up for collectable ready has a flawed link. when I click it, it will show buff still producing. wen I click the mayor/storage it shows claimable.
I run everything buffed other then mayor house. so try not to click book binder while a collectable is ready for pickup and you should be fine
Sharpielein
10.11.13, 18:50
I also got the issue, bookbinder doesn't finish his manuscript for 4 days straight, and my mayor's house is halfway though upgrading from lv4-5. Not much I can do, I am afraid.
At least the reset happens more than once a day, since the binder should only take 12 hours to make the script.
It seems to be connected to when I log out.
Samurai_Katana
12.11.13, 18:16
I also had a problem where it took 6 times longer than it should have to complete a manuscript.
I didn't know about this and my mayor's house is upgrading ); and I'm stuck with a manuscript for two days now... I agree about the collectible, I think there should be an option to be able to cancel the collectible
It's been almost three weeks!!
It is still doing same manuscript :/
topgearfan
19.11.13, 15:09
at least you dont have to waste recources on making more of the things.
I've started to build a manuscript in my bookbinder 3 days ago. It's still not completed. Normal construction time:20 hours.
It really makes no sense that upgrading the Mayor's House has a delay effect on the Bookbinder. You guys should really sort this out.
megadethmaniac
29.11.13, 23:26
I`ve now had a couple of issues where if you have a grade 1 book in the store the bookbinderwill not propperly process a second grade 1 book. This DID NOT used to happen and clearly has occurred over the last coupe of weeks. I`m guessing I am 2-3 books down by now and at least 2! Last book took 3 days IIRC! amd my geniologist cant take may ( any more GD 1 Books)
If you have recently moved your bookbinder onto an exhausted field or well site or a recently demolished building site, this has also been reported in help chat as causing an issue with book timer. ( Similar to locked out zone error cause ). Moving bookbinder again to a clean site has worked in re starting timer, so another work around to try ;). ( Being so close to the zone lockout bug it does make me nervous offering it as a suggestion, so its at your own risk if it fits in with the possible cause)
Lately my bookbinder has started to run the same production over and over and never finishing. Upgrading the building solved the problem for about a week, now it's back.
The topic pretty much says it all...
I started a 21h job yesterday and it should have finished half an hour ago but instead it started counting down again from 21 hours.
I haven't touched the building like upgrading it or moving it or anything like that.
I bet your mayor's house has a collection waiting to get picked up.
In the future you might look through the bugs section in the forum before starting a topic of your own, I believe this is one of the most discussed bugs in the current game version. Just don't forget collections to your mayor's house and you should be fine.
wow yes thanks...
but...
how incredibly dumb mechanic...
[ Threads merged (last 3 posts) ]
seshmasmenos
05.12.13, 22:26
bookbinder lvl 3
hours to finish a tome: maybe never..
3 days so far and still wants 21 hours to finish.
ITS A BUG.. PLZ DO SOMETHING
Hi!
My bookbinder is producing the same Tome for the 3rd time...
It's nopt the first, but until this time it appeared always with buffs, but no I use none, and the mistake appeared again...
I have the same problem. please fix it. Thanks
Powered by vBulletin™ Version 4.0.4 Copyright © 2025 vBulletin Solutions, Inc. All rights reserved.