View Full Version : [FIXED] Population and military count are incorrect
Short description:
The numbers shown beneath "Population limit" and "Military units" are incorrect. You can check this yourself by just counting all military units yourself.
Screenshot:
http://i.imgur.com/Lsp5AUe.png
Explanation by screenshot:
The population tooltip in my screenshot is telling me that my total population is 2967 below my 'Population Limit'. It also tells me that I only have 3095 'Military units'
BUT if you manually count the military units I get
1100 Recruits
900 Bowmen
600 Militia
750 Cavalry
200 Longbowmen
500 Soldiers
500 Crossbowmen
600 Elite Soldiers
500 Cannoneers
80 Attack Infantry
80 Attack Archers
80 Attack Cavalry
50 Heavy Infantry
50 Heavy Archers
80 Heavy Cavalry
--------------------
6070 Military Units
Instead of counting all separate units you can also use the 4 numbers behind 'Unassigned Units' and 'Assigned Units'
So while I actually have 6070 military units the number showing tells me 3095, thus showing 2975 units less than I actually have.
The total population can be calculating be adding the manually counted 'Military Units' (6070), the 'Working Settlers' (316) and the 'Unemployed Settlers' (232) making the total of settlers I actually have 6618. (8 above my usual population limit, because my population has been growing since my total population count was changed)
Immediate problem:
None, you can temporarily have more population then normal
Future problem:
IF you train all that additional population into troops, you might not be getting new settlers as soon as the military units count (and thus the total population count) is showing the correct number again. You can 'solve' this however by doing enough adventures so your military gets back to its normal size. As far as I understand the only way to get the military units count correct again is by losing enough troops so the actual amount of military units equals the shown 'Military Units'. In this case that would mean losing 2975 troops. Not sure if my understanding is correct, since the 'Military Units' count decreases when you lose units.
Prevention
If you want to be sure that you have no problem when the 'Military Units' (and thus the total population count) is showing the correct number again, then make sure you don't train a lot more military then you normally have. To calculate your normal amount of military take the 'Population Limit' and subtract 'Unemployed Settlers' and 'Working Settlers'. So in the case of the screenshot above 6610-232-316=6062.
In the hope I explained things and didn't make the confusion worse.
-- Fexno
Short description:
The population count is weird. If you look at the screenshot you'll see that there are more settlers in the military then actual population. The count of working settlers is lower (can even be a negative amount) then the amount of buildings that require a settler and actually are using a settler. There are also unemployed settlers.
Screenshot:
http://imageshack.com/a/img545/9127/370r.png
Possible cause:
Might have something to do with logging out while a there are buildings without a settler.
Prevention:
Unknown
Workaround:
Unknown
Related:
Original thread(s): 1
Updates
[2014-01-28] Added
Thejollyone
28.01.14, 10:21
this may have to do with demolishing nobles then building higher population buildings straight afterwards when your population was already at max prior to knocking them down....
I did this for the frozen manors and currently have 10480 pop, 14 unemployed settlers, -92 working settlers and an army of 10558, which far exceeds the pop total and continues to do so even when troops are rebuilt after an adventure.
http://i.imgur.com/bToOt3p.png
hahaha what about when you have only 47 workers http://prntscr.com/2nc0z5
YET the island is full of working buildings incl extra for silos/watermills ect that's always awake working http://prntscr.com/2nc1i7
that's what's weird on mine hehehe
I think this could help.
"Population Limit" and "Unemployed settlers" have true amounts; "Military units" have a fake amount (here is the error); "Working settlers" is calculated, instead of counted:
WorkingSettlers = PopulationLimit - (UnemployedSettlers + MilitaryUnits)
So if I should find the error, I must look at the code where Military Units amount is calculated.
"Military units" have a fake amount (here is the error)
So you want say that is not true I have that number of army?
Now I'm afraid to make more army until BB repair this counter.
http://img.antaeus.dk/tso.png
This is my issue. Even though I have settlers available, I can't train soldiers.
Harland_Holdfast
18.02.14, 21:04
I've got a rather odd situation that despite have many buildings and wells requiring working settlers it appears that I actually have a negative number of workers.
I think its a display glitch - any thoughts?
Just had this oddness myself, so adding in my screenshots in the hope that they may provide some extra info...
I have not demolished any residences (as jollyfog2012 suggested above) - I am doing a 'Heroic Little Tailor' adventure, but my troop count is wrong, as you can see below:
First, my population tooltip:
http://i.imgur.com/axFyqtq.png
Second, my troops in the adventure:
http://i.imgur.com/2fmogmy.png
You can see that my troop count shows 4,111 military units, but if you add up what I've got:
Home Island: 1,259 troops (total)
HLT Adventure: 2,052 troops (total)
The total SHOULD be 3,311 military units...
I then waited for a short while, and the population tooltip showed:
http://i.imgur.com/lXobsPy.png
I then built 3 copper mines, and the tooltip showed:
http://i.imgur.com/ZR3r11S.png
Faststriker
26.02.14, 17:05
Jamdoggy the number of military units includes the amount of units you have set into production in the barracks.
princess-di
12.03.14, 02:41
My minus figure is on the unemployed settlers ( -404 ) but my population has reached a limit of 3060 plus it says I have military units of 3197. I'm very confused something is definitely not right
Dangermouse69
13.03.14, 14:47
i don't think this population bug is fixed. i currently have 4005/3790 population.
EDIT: so, i started an adventure to reduce my population and i'm still having issues with it
http://i253.photobucket.com/albums/hh48/ganjamonster69/settlers_zpsd893a58a.jpg
I thought this bug got fixed, but the last week or so my population counts are off again. I am slowly getting more unemployed settlers. I haven't killed anyone lately, have all exhausted buildings replaced and no empty mines and population is maxed out, so no reason for more unemployed folks
For me the number of workers has increased since before maintenance, despite I've not added any new buildings.
DocAckersonCO1
10.04.14, 00:56
Odd population for me now or something since maintenance. I made a well and it has flashing red indicating it needs a settler. For over a month or two all I have been doing is rebuilding wells as they go dry. I never had this problem. Mostly the only thing I did this year was sell water and a few extras. When I hover, it shows 3153/3040... but I never had settler shortage for wells this year (or last year). I stopped doing adventures mostly in December, but maybe I helped a friend once in January. But I never had a settler storage until now.
This bug is again active after your main over night,Please fix it.Thanks
My population is 3213/6000 with 233 unemployed when it should be at or close to 6000/6000 and my military unit count is only 2750 when I have 5500 unassigned units ???
Same bug here, after this nights maintenance, and some of my guild friends state the same problem.
My count of military units is approx. 14-1500 short of actual numbers:
http://prntscr.com/5etb45
There's a pattern here - the number of military units in your screenshot is exactly half the reported number of unassigned units - which is the same in my figures. The currently population count is military units plus working settlers plus unemployed, which works out to an error again exactly half the number of unassigned units.
Wrong here too. It shows my total military units as 3050, but the individual units add up to 6100, which is exactly double, and is the figure I would expect.
Indeed I have the same. While the former bug was slightly different the "Weird population count" applies here too.
Marked the thread as re-opened
same here, my military count is half of my actual troop count
The same situation... After every maintenance new bugs apply... The situation is going really unpleasant. :(
Wizzzzzzzo
09.12.14, 07:23
I have 2150 troops yet my population only shows 1850
Is this a confirmed bug?
MCLueppers
09.12.14, 07:59
I have 2150 troops yet my population only shows 1850
Is this a confirmed bug?
It's a bug, a lot of players on Sandy are seeing "strange" numbers, including me.
The incompetent fools removed 10k from my population count overnight. I had over 22k pop and now just over 11k with the rest missing in action (presumably on an Island of the Pirates adventure)......
Gargoyle77
09.12.14, 08:11
I have population error too. It shows pop limit 3500/7070... I`ve somehow "lost" 3500 settlers...I hope it`s just a bug...
I have 2150 troops yet my population only shows 1850
Is this a confirmed bug?
[RE-OPENED] Weird population count (http://forum.thesettlersonline.com/threads/27110-RE-OPENED-Weird-population-count)
Also showing half of my population. This game is a comedy of errors at the moment!
Salem_Warrior_1
09.12.14, 08:15
yep we at sandycove have pop bug number lost count again, also reactive quests, extra buffs in star menu and weapons seams shortened on timmings......also zoom seams linked on addys to home, ie zoom in at home go on addy and everythings big....two days till event launch...hold onto your hats,, more bugs than game time..WD BB hahhhahah
Bluesavanah
09.12.14, 08:33
My population is wrong on both sandycove and northisle, hope we get a hotfix this morning
http://i.imgur.com/JP4eo2G.png http://i.imgur.com/WMd0LlY.png
yup i have 6500 troops showing less than i should have :O(
cmon, this is the new feature to allow you to build extra troops for the colonies
Yup, looks like it's gone haywire again. I've got a count of roughly 2000 settlers out of a max of 3600 however my army is already 3000+ so it must be wrong.
capt_tuvak
09.12.14, 09:12
yep i have the bug too
The population bug is back... *sigh* Why am I not surprised...
lordloocan
09.12.14, 09:32
Same here, my troop count is wrong but still more than my total supposed population
lordloocan
09.12.14, 09:33
By the way, let's get it right, this isn't a bug, it's a programming error which really ought to have been resolved long ago
Psychokilla
09.12.14, 09:58
http://i.imgur.com/mSe9ALK.png
unicornlinzy1
09.12.14, 10:02
Population count is out of sync again..I was maxed last night and this morning I can make 6000 more troops :(
Salem_Warrior_1
09.12.14, 10:04
BEST advise i can give at this moment is if you do any adventures, only fill what ya kill, or we will run into the same mess as last time , ie pops over counter so men dont add
BEST advise i can give at this moment is if you do any adventures, only fill what ya kill, or we will run into the same mess as last time , ie pops over counter so men dont add Begs the question why we have to adjust play style to BBs never ending bugs? Tired of it really.
Oh no, Not again. :( This is getting annoying. Please fix ASAP.
Population count is out of sync again..I was maxed last night and this morning I can make 6000 more troops :(
Moved: Population error (http://forum.thesettlersonline.com/threads/27110-Population-error)
[RE-OPENED] Weird population count (http://forum.thesettlersonline.com/threads/27110-RE-OPENED-Weird-population-count)
Salem_Warrior_1
09.12.14, 12:07
agreed , we can only try to offer a solution.. hopefully BB are working on this now, its anoying
i have 6900 in total of settlers but now i see that i have 4681/6900
but i have 354 working settlers
and unassiged units 5925
and colony unassiged units 150
than i need to have 471 settlers to make in to somthing
but i see that i have more settlers now that not real 1177 isn't real if you take 1177-471 =706 aren't real settlers
please fix it
hot fix pls
http://i.imgur.com/XL07Fxu.png
MCLueppers
09.12.14, 13:12
i have 6900 in total of settlers but now i see that i have 4681/6900
but i have 354 working settlers
and unassiged units 5925
and colony unassiged units 150
than i need to have 471 settlers to make in to somthing
but i see that i have more settlers now that not real 1177 isn't real if you take 1177-471 =706 aren't real settlers
please fix it
Have a look here (http://forum.thesettlersonline.com/threads/27110-RE-OPENED-Weird-population-count), mate!
Ozzymandeus
09.12.14, 13:16
Once is misfortunate... twice is careless... how many times have we seen this now?
hot fix pls
no pls
wait til thursday
Why wait until Thursday?
There's no maintenance on Thursday to start the event.
We are aware of the population not adding up. This was the result of a fix in regards to troops lost in Expeditions.
Further communication on the matter should follow.
Hi - and I write to report that after last night's maintenance I have over 2thousand population missing from my tab ...
Plus 54 XBs of the troops I had sent on adventure ...
Salem_Warrior_1
09.12.14, 15:15
thank you Ravel3, although i havnt done PVE, at least there working on this, faster pls
Ozzymandeus
09.12.14, 15:31
We are aware of the population not adding up. This was the result of a fix in regards to troops lost in Expeditions.
Further communication on the matter should follow.
PVP is optional.... but apparently not all the bugs it is causing are! :rolleyes:
If that's a result of a fix, did anyone actually check the fix? Doubtful.
so should i train military units with those extra settlers or are they gonna go poof when they fix it.
UPDATE: Additional info explaining the Military unit amount mismatch has been posted here (http://forum.thesettlersonline.com/threads/29836-Change-Log-09-12-2014?p=270884&viewfull=1#post270884).
That does not explain how I have an extra 2200 over my pop limit..and I have not done any expeditions!
Additional: I just did a quick building count ( may have missed one or two residences ) and the new total is more accurate . However this means my population count has been wrong at least since the beginning of the Halloween event, ( probably a lot longer ! ) as I have had the same `low count' since around that time, when I was doing a lot of adventuring.
Thanks for that :mad: May I suggest if you can no longer be trusted to give us accurate population counts, you at least give us the ability to check for ourselves and add a residential counter to the economy overview.
hiswitzend
09.12.14, 16:54
I am the same i have done no PVP nor do i intend to currently i am plus 1903 population and it should be 7 or 8.
capt_tuvak
09.12.14, 17:12
UPDATE: Additional info explaining the Military unit amount mismatch has been posted here (http://forum.thesettlersonline.com/threads/29836-Change-Log-09-12-2014?p=270884&viewfull=1#post270884).
That explains nothing, since i havent done any expeditions or adventures for weeks. I couldnt possible have lost anything. Secondly I also return armies complete when i have done any adventures. Thirdly i have no intention of doing any PvP ,since it is a waste of time and cost. The last point is what they are really saying, we have fixed something we broke and we used the right way to do it (LMAO no you didnt), but in the process you have further broke it.
UPDATE: Additional info explaining the Military unit amount mismatch has been posted here (http://forum.thesettlersonline.com/threads/29836-Change-Log-09-12-2014?p=270884&viewfull=1#post270884).
Does that mean that we can fix it by killing off enough units?
Does that mean that we can fix it by killing off enough units?
but why would any1 do this. i rather enjoy my 4k free pop.
but why would any1 do this. i rather enjoy my 4k free pop.
Last time the population bugged, you ended up not being able to get workers for your mines and wells after awhile.
yay, I have 3010 settlers out of a limit of nearly 6k and over 5k army. So the game-destroying pop bug is back........
UPDATE: Additional info explaining the Military unit amount mismatch has been posted here (http://forum.thesettlersonline.com/threads/29836-Change-Log-09-12-2014?p=270884&viewfull=1#post270884).
Does this mean we have to kill off 50% of our troops before the calculation starts working again properly ?.
Salem_Warrior_1
09.12.14, 22:54
ATTENTION BB_Ravel
I QUOTE : Once the real amount of existing military units decreases and hits the displayed "Military units" amount, the calculation starts over and all displayed amounts should be correct again.
prntscr.com/5f2qse
this is worrying A player killed off troops and counter not reset..so it appears your quote is incorrect
Pls pass this on to them who do the fixes
Bluesavanah
10.12.14, 00:01
UPDATE: Additional info explaining the Military unit amount mismatch has been posted here (http://forum.thesettlersonline.com/threads/29836-Change-Log-09-12-2014?p=270884&viewfull=1#post270884).
your fix doesn't work, the displayed milatary units is decreasing thus unless you lose everything you cannot reset the counter.
My gee ...
Instead of population thing to be fixed [I was missing 2300 + 54 XB] ...
now I'm missing an extra 1000+++ from the population ...
having done just a SA [w MMA+vet] & with max 300-400 losses total ...
& building troops as well ...
it is indeed getting worse BB people ...
Just to let you know
.................................................. ......
My population doesn't even add up if I count manually. And it got worse after an adventure. It's totally broken and hey, I won't kill off my military units. Unless you compensate me with all the weapons, and say, a gem mine :)
ApostolisM
10.12.14, 01:37
prntscr.com/5f4epa
do i have to kill more troops? no way
FluffyBunnyHugs
10.12.14, 07:54
OK my pop count says 4809/9000 but my ACTUAL number of troops and settlers is 8303. (true number I know because I keep track) That's a 3500 discrepancy!
What do I have to do to fix this?
FluffyBunnyHugs
10.12.14, 08:00
I just read this -
Additional information about the Military unit amount mismatch:
Lost Expedition troops were not subtracted from the total amount of military units.
Therefore, they were also not subtracted from the amount of existing settlers in the population limit.
This was fixed. Additionally, the calculated total amount of military units was halved for every player.
Don't be afraid: No units were deleted.
Since the population limit relies on the "Military units" amount, the quantity that got subtracted was taken off the amount of settlers "in use" as well.
Once the real amount of existing military units decreases and hits the displayed "Military units" amount, the calculation starts over and all displayed amounts should be correct again.
WHY HALVE OUR TROOPS??????
ApostolisM
10.12.14, 13:31
that's true. military unit count goes to zero but nothing changed...
having a pop of 12170 and full on monday night. woke up to half my pop count. so hoping the bonus week would end the horrific lag and glitches on advs :O( it didnt i struggled thru lag on 2 ft advs lost over 6k troops but pop counter wont go below working settlers.
so i am flummoxed over your instructions
Salem_Warrior_1
10.12.14, 15:27
is this problem gona be resolved in this night extra maintenance we have to suffer again cos of BB's incompidence
im worried by the lack of feed back and the general 50% removal of everyone's troops, we pay'd for them ya know
as we pointed out your fix dont work and nothing since....
pls tell us whats going on
players have killed milions of there armies on your instructions ( I QUOTE: Once the real amount of existing military units decreases and hits the displayed "Military units" amount, the calculation starts over and all displayed amounts should be correct again),.. this is saying kill armie to reduce troop numbers . and some have zero'd there troops, even highend troops... are we gona be compensated for our losses .
WE all are seriously lossing confidence in BB's ability to run a game
This is how I understand the current situation.
Before the maintenance (9.12.2014) the expedition troop losses weren't deducted from the "Military units" count so for those players who had done expeditions the "Military units" count was too high. The deduction was fixed in the maintenance and to get the "Military units" to show the correct number for those who did expeditions BB decided to halve the "Military units" count of all players (source (http://forum.thesettlersonline.com/threads/29836-Change-Log-09-12-2014?p=270884&viewfull=1#post270884)) and this led to the situation where we are now.
Example below:
Actual troop count (Unassigned+Assigned) is 2800+120=2920
Military units count is 0,5*2920=1460
Population limit is unemployed+working+military 80+266+1460=1806 when it should be 80+266+2920=3266
https://i.imgur.com/iwZWBRz.png
image from flnielsen (http://forum.thesettlersonline.com/showthread.php?p=270802#post270802)
After the maintenance when we lose or make new troops the real and "Military units" count reacts correctly to the changes by decreasing or increasing the same amount as our losses or new troops. The difference between the "Military units" count and the real unit count remains the same half of the troop count as we had after the maintenance no matter what we do.
Example using the troops in the image above:
We loose 500R in an adventure and the real troop count would drop to 2420 and "Military units" to 960 so the difference would remain 2420-960=1460.
We make 100R after the adventure losses and the real troop count would increase to 3420 and "Military units" to 1960 so the difference would remain 3420-1960=1460.
I don't know what would happen if the "Military units" count would get below zero. Now I know. (http://forum.thesettlersonline.com/threads/27110-RE-OPENED-Population-and-military-count-are-incorrect?p=270998&viewfull=1#post270998) And it's even worse situation.
As both the real and "Military units" count changes similarly the fix proposed by BB doesn't work.
Once the real amount of existing military units decreases and hits the displayed "Military units" amount, the calculation starts over and all displayed amounts should be correct again.
Hmmm ...
I currently have 4950 troops in total - all unassigned. None being trained; none adventuring; none reported AWOL.
My "Military units" number is 2200. That is now well less than half the number of troops.
For me the situation is getting worse.
Hmmm ...
I currently have 4950 troops in total - all unassigned. None being trained; none adventuring; none reported AWOL.
My "Military units" number is 2200. That is now well less than half the number of troops.
For me the situation is getting worse.
try reading the front page? its a "feature"
Oh, it was certainly deliberate.
But essentially it's deliberately introducing a new bug to fix a previous one.
Without compensating players for lost population...
Hmmm ...
I currently have 4950 troops in total - all unassigned. None being trained; none adventuring; none reported AWOL.
My "Military units" number is 2200. That is now well less than half the number of troops.
For me the situation is getting worse.
So the as the difference 4950-2200=2750. After the maintenance did your "Military units" show that you had 2750 units when you actually had 5500?
Yes you did!
My population is 3213/6000 with 233 unemployed when it should be at or close to 6000/6000 and my military unit count is only 2750 when I have 5500 unassigned units ???
The difference between "Military units" and real count remains the same. 2750 in your case.
Oh, it was certainly deliberate.
But essentially it's deliberately introducing a new bug to fix a previous one.
Without compensating players for lost population...
except you didn't lose any population, lol. no need for compensation.
in the history of all bandaid fix this is a notably terrible one however.
Yes, I did. My population was full one day, then 2000 less the next - and I hadn't built 2000 troops of either colonies or adventures since the bug had come into effect. So I've lost population
Yes, I did. My population was full one day, then 2000 less the next - and I hadn't built 2000 troops of either colonies or adventures since the bug had come into effect. So I've lost population
yes the total changed but you didn't lose any population, lol.
i was also at 7200/7200 cuz i stopped doing adventures when they release the latest crap, err patch, sure after the "fix" i was at 4000 total pop but i still had 7k military units. you didn't lose anything.
So the as the difference 4950-2200=2750. After the maintenance did your "Military units" show that you had 2750 units when you actually had 5500?
Yes you did!
The difference between "Military units" and real count remains the same. 2750 in your case.
If only there was someone in BB who could work that out too :/
I run in to a player in Help channel that can't get new unemployed settlers.
I believe that the problem is that the "Military unit" count shows 0 but actually it's negative and therefore doesn't allow new settlers.
http://i.imgur.com/bW8mmwy.png
Does filling major house with settlers help?
Does filling major house with settlers help?
The player says that he can see the number of settlers growing in his Mayor's house, so the increase happens but the tooltip doesn't show it.
Even with retired bandits?
Even with retired bandits?
I don't know about that. I don't know if he has them or can make them.
I'll post again if the population grow continues at some point.
Edit: The settlers made in PH are added to the Mayor's house but they didn't show up in the tooltip. The amount added didn't exceed the losses in the last combat.
topgearfan
10.12.14, 19:09
general 50% removal of everyone's troops, we pay'd for them ya know
players have killed milions of there armies on your instructions ( I QUOTE: Once the real amount of existing military units decreases and hits the displayed "Military units" amount, the calculation starts over and all displayed amounts should be correct again),.. this is saying kill armie to reduce troop numbers . and some have zero'd there troops, even highend troops... are we gona be compensated for our losses .1: from BB bug, that coursed all this and 2: you telling us to kill off troops
lol nobody removed your troops
BB didnt tell you to kill off your troops so no compensation necessary
WHY HALVE OUR TROOPS??????
Dude the troops were not halved the troop count was. just confusing choice of words. its like every settler can be 2 military units. since we have 2 armies now this seems appropriate. :D
that said the fix even if working properly would in my case never got to the point to start over at all.
I don't know about that. I don't know if he has them or can make them.
I'll post again if the population grow continues at some point.
Edit: The settlers made in PH are added to the Mayor's house but they didn't show up in the tooltip. The amount added didn't exceed the losses in the last combat.
Ouch
I imagine everyone with such problem will need to ask for direct help from support.
He had 88/800 in tooltip like the image shows but in the Mayor's house only 47 so I believe that he'll get unemployed settlers as soon as the number in the Mayor's house exceeds 88.
Salem_Warrior_1
10.12.14, 19:51
not working
Psychokilla
10.12.14, 23:22
I will need to kill off 4509 troops to get to the amount that the game thinks I have, that is going to be extremely costly for me to retrain them. Surely there must be a way in the programming code to be able to rectify this without all players having to kill their troops off to resolve it. Especially as an event is about to begin, people may need those troops to be able to complete their daily and Christmas quests.
That being said, If I choose not to kill off my troops, does that mean that my population limit will never reset, and I can just continue playing with stacks more room to train additional troops, or will it revert back someday? and I will be unable to populate mines etc, as I have more settlers than my troop count allows?
I feel that this should be rectified by BB, and we should not have to kill our troops of to achieve this.
So the official fix is to kill off a lot of troops? The programmers really are utterly useless...
So how about sending out a couple of Black Knight or other good adventure so we have something to kill off troops on? Or will we get the standard useless refills and a gift basket in a mail in a couple of days?
http://i.imgur.com/0KcBR2A.jpg
oh sorry, it looks thats known bug :-)
Love how BB noob devs have reintroduced a bug from January XD Good work
FluffyBunnyHugs
12.12.14, 04:48
Tried that... didn't work - don't waste your troops... I think I am just going to ignore what the game says I have.... problem solved! Game says I now have 112 military units when I can SEE I have over 2k. I just killed 6k in an FT adventure.... I want EXACT instruction on what BB is doing to fix this or how we can resolve the situation ourselves because killing off our troops didn't work.... I have NO PVP troops or colonies.
I want EXACT instruction on what BB is doing to fix this or how we can resolve the situation ourselves because killing off our troops didn't work....
Last time they fixed it by stealing settlers.
I agree.. Ignoring this bug and avoid adding settlers is the best (least worst) way to go.
Psychokilla
14.12.14, 01:05
It seems that the killing off your troops 'fix' doesn't work!
Is there any chance of an update as to if and when this problem is going to be rectified? It is quite a pain calculating how many troops I can afford to train after doing adventures without going over my true population limit. I am sure many others are having the same problem. If they are not and have trained up to their current limit, they are going to experience all sorts of issues when rebuilding mines/wells etc when this does get rectified.
I would appreciate it if we could get an indication that this is still being looked into, now that people have confirmed that the killing troops down to the military pop amount doesn't actually work and that it hasn't just been brushed under the carpet?
thanks in advance
Combined, as a total, my assigned units and unassigned units for both adventures and for pvp currently amounts to 3766. The Military units bit of the Population figures shows as 1738 - a difference of 2028 between what I actually have and with what BB reset my unit numbers to show.
As I've lost units in adventures, the assigned/unassigned number drops as it should. The Military units figure also drops by the same numbers as I lose those units.
Now - if I got it right, we were told that as we lost troops, the number of assigned and unassigned units showing would drop back until it matched the figure shown in the BB reset Military units bit. I assumed the Military units figure, being lower than the actual number of units, would remain static (not drop) until the two figures synchronized. Well, that was my understanding.
So ... if the reset Military units figure drops in line with the adventure/pvp kill rate - it's going to reach zero while I've still got over 2,000 troops left. That seems to mean that I will have to kill off all my troops to match the Military units zero figure to get it all synchronized. (That's if that stays at zero and doesn't start going into minus figures.) If I have to rebuild all of my troop units as a result of a technical error made by the programmers - who is going to stump up the goods for me to do it?
Hopefully, I've got it wrong but I can't see how else the numbers are going to balance to re-synchronize it all.
UPDATE: Additional info explaining the Military unit amount mismatch has been posted here (http://forum.thesettlersonline.com/threads/29836-Change-Log-09-12-2014?p=270884&viewfull=1#post270884).
Sorry BB, but that "solution" doesn't fix it. I've tried it, but it doesn't work. Your developers need to trace and debug the error, that's been introduced in the code with last week's maintenance.
Sorry BB, but that "solution" doesn't fix it. I've tried it, but it doesn't work. Your developers need to trace and debug the error, that's been introduced in the code with last week's maintenance.
They know what they did wrong. They just have no idea how to fix it.
From the announcement "Maintenance in December/January":
16. Dec: Game update* plus extraordinary Guild Quest resets
*The update introduces an improvement in regards to calculating population.
I came ... I saw ... I stayed in the login queue for an age ...
And finally the game started - and, yes, the numbers were back to what they should be :D
*tentative YIPPEE*
For me the numbers are indeed back to normal.
However since my population was allowed to grow during the time the numbers were incorrect, I now have 3000 more settlers then my population limit allows. I expect this will fix itself after I start and finish a tailor adventure ;) (or any other adventure(s)).
Since I still have over 1000 unemployed settlers I don't have a problem with settler shortage when it comes to my depleting buildings.
If you did train all your population into military, then it is probably more urgent for you to bring your military back to the amounts you had before (so your population will start to grow again and the new settlers can be used by the buildings or otherwise profit from their unemployement benefits)
They buggered up again. I had 4924 settlers unused before maintenance as they still showed this morning, but after the reset kicked in that dropped too 2054 now i have no issue the counter correcting itself but i would like my missing 3k or so settlers returned to my star menu and i know i aint alone with this .. seeing thoses settlers came from my star menu
They buggered up again. I had 4924 settlers unused before maintenance as they still showed this morning, but after the reset kicked in that dropped too 2054 now i have no issue the counter correcting itself but i would like my missing 3k or so settlers returned to my star menu and i know i aint alone with this .. seeing thoses settlers came from my star menu
Can you provide us with a screenshot. maybe we can find out why your unemployed settlers count was decreased. For me it stayed about the same as before maintenance (somewhat higher since I was still below the incorrect limit)
http://prntscr.com/5he5ni before the change as soon as i went to make 25 recruits it triggered
http://prntscr.com/5he5ww
only reason i have screen shoots is because ten minutes earlier it happened to my husband so he told me to take screens before i tested mine..he lost 3800 plus settlers
Had 96 population this morning, made 25 recruits and it suddenly fell to zero and my population count is now 4086/4050. Is this a bug fix?
as soon as you hop islands or add troops to the barracks, they remove all free settlers as long as you're above the population limit.
A pretty fast (and some weebles mumble rude) way of getting back to normal.
I did notice it takes a long time to load other adventure zones. I think to be safe BB decided to always count (or as developers call it: Calculate) all the settlers on the island you want to view.
Oh and I can understand such a quick method might be preferred over a more elegant method that would require more time to implement. But as always, it would be nice if the developers would tell us what they did and why they choose this option.
It has been said countless times before by lots of people: talk to us. (aka develop end implement a comunication strategy which satisfies the various stakeholers)
lordloocan
16.12.14, 10:15
Before making 25 settlers: prntscr.com/5hen3f
After making 25 settlers: prntscr.com/5hetbw
Fantastic, cannot build a mine till I wipe out 1600 troops, and just off to work for 8hrs with mines empty of people, fan - bleeding - tastic!!!
They really need to send us a nice little pile of map fragments so we can easily reduce the population to fix their freaking bug.
I've declared a public holiday so that all my village schools are closed until the total population goes below the limit - they think it's xmas already.
I don't have new settlers since about 4 hours now. What to do to restart the process? I'm on an adventure right now and leaned to them to recruit new soldiers. :-/
Addition. This is weird! I tried to add produced settlers and it said I have no place for them. But this is false!
Psychokilla
16.12.14, 12:49
Not for me :(
This is currently being investigated as we reported the issue as soon as you guys posted in here.
Thank you for the reports and the screenies: they really help.
I had 1200 free settlers until I touched my barracks, as soon as I placed first 25 troops to it the number of free settlers droped to it real number leaving me with 300 free settlers.
Now everything is as it should be.
Err, I just saw this in my star menu. http://prntscr.com/5hhnb8 that wasn't there before s oI guess those are the settlers that have been deducted when my count droped.
Ok, so first you come up with a so called solution due to some bug and halve the population or whatever quite obscure you did. Our settler production of course continued aided by the many settler loots in adventures. Now, you cut them back again and schools and major house are not working, while we have to grapple with the fact that we have too many units. Hence, same issue as last year, need to quickly burn them in adventures, else our mines etc won't be populated.
After maintenance I still had 800 unemployed settlers, but after playing the colony intro, my free population is now a fat 0.
This you call a fix? It's really irritating what sort of double fix you used. Who is really gaining anything here? Not me, that's fur sure
Psychokilla
16.12.14, 15:52
mine 'seems' back to normal.........................for now ;)
would love to know how the heck you got yours back mine nor my husbands are in our menu a support ticket was raised this morning as of yet no reply between us its around 6 thousand settlers missing
Hope this screenshot helps: http://prntscr.com/5hjpzz bit concerned I'm going to lose the extra troops during maint tomorrow though :(
Hope this screenshot helps: http://prntscr.com/5hjpzz bit concerned I'm going to lose the extra troops during maint tomorrow though
What has happened so far, is the excess population decreases to your max true population the moment you use the barracks and make some troops. For me this wiped out 3k excess population from the toolbar and set it at zero ( some have reported getting them in star, however this did not happen to me ) I had 200 or so excess troops than I should have had so I have had to kill them to get settlers to work the mines etc that I rebuilt after the maintenance and start the population rebuilding. What they do at tomorrows maintenance is any bodies guess, but in your situation I would be worried about getting enough workers to keep the island economy in sinc ;)
I had 1200 free settlers until I touched my barracks, as soon as I placed first 25 troops to it the number of free settlers droped to it real number leaving me with 300 free settlers.
Now everything is as it should be.
Err, I just saw this in my star menu. http://prntscr.com/5hhnb8 that wasn't there before s oI guess those are the settlers that have been deducted when my count droped.
That sounds a regretable but I suppose decent solution even though you may have to lose some military in order to have unemployed settlers to man your mines etc. Sadly I had nearly 2k unemployed. Tried to build some recruits and unemployed went to zero. Sadly no settlers in SM though :(
Update: after a refresh etc the settlers that had been unemployed did appear in my SM.
That sounds a regretable but I suppose decent solution even though you may have to lose some military in order to have unemployed settlers to man your mines etc. Sadly I had nearly 2k unemployed. Tried to build some recruits and unemployed went to zero. Sadly no settlers in SM though :(
Update: after a refresh etc the settlers that had been unemployed did appear in my SM.
Luckaly my mines were working at the time and I did have 300 settlers left after deduction because I didn't build too many troops.
Yes, I am satisfied how they've fixed it in my case.
still no response from my ticket nor the almost 4k settlers missing
and here i was hoping the down time was to replace my lost settlers but according to support there is no fix for this... well yes there is as they have fixed it in the past give the resources lost so i can rebuild my missing settlers
You have yet to sort the bug properly. I have a bunch of mines and wells without free settlers because you messed up. Who decided on the gift pack and why did it not include things that are actually needed to sort the last of the bug on our end?
topgearfan
17.12.14, 21:48
are the settlers over the max supposed to go to star menu or not? mine didnt. should i send a support ticket? dont want to bother them unless its a bug. probably got their hands full atm. anyone know anything official? please some info..
yeah its a bug if you mean any unemployed settlers disappeared but there is no fix for it at present i am still waiting to see if they will at least refund me the bread so i can remake them
are the settlers over the max supposed to go to star menu or not? mine didnt. should i send a support ticket? dont want to bother them unless its a bug. probably got their hands full atm. anyone know anything official? please some info..
yeah its a bug if you mean any unemployed settlers disappeared but there is no fix for it at present i am still waiting to see if they will at least refund me the bread so i can remake them
You know I accept mistakes happen and all, only human right? :) But seriously pick a direction and lets go!! first up they allow me to go over my cap, Well that's fine no drama for me.
Then they dramatically turn that around and minus spare population so I am unable to build my copper mines. Even though I planned ahead for this by keeping around 70 settlers spare, A just in case buffer!! I find myself unable to burn off the excess troops quickly due to me having work.
I don't expect/want a load of freebies, What I would really like is to be able to keep just 6 settlers on my island please so after a long day at work I can play for a couple of hours before bed.
What I would really like is to be able to keep just 6 settlers on my island please so after a long day at work I can play for a couple of hours before bed.
Hopefully this will never happen again, although 'tis said that history oft repeats itself.
You could of course build 6 very cheap level 1 wells and put them to sleep. In an emergency these could be destroyed releasing the required 6 settlers for your mines.
well its official blue byte customer service sucks.. there was a time when you lost troops on an adv etc they would at least return the weapons and bread brew etc as they couldnt return the troops them selves i see them days are long gone as BB wont accept responsibility for the glitch they caused and wont as they say compensate for the loss of all the settlers people lost.. to them it would be a few key strokes to return to use its lost time and effort and in some causes real money glad to see they have their priorities
Hopefully this will never happen again, although 'tis said that history oft repeats itself.
You could of course build 6 very cheap level 1 wells and put them to sleep. In an emergency these could be destroyed releasing the required 6 settlers for your mines.
unfortunately I am unable to gain any now until I lose a couple of K recs, The mines collapse each day before I arrive home so each day I lose I also have empty buildings now (epic workyard, 2 new deerstalkers) all empty.
If I really wanted to get rid of recruits fast, I would start an adventure like SE, send every general I have loaded with recruits (or up to however many I wanted to get rid of), attack boss camps, then cancel the adventure when all generals were recovering. This would take 30 minutes travelling time (for the slow generals) plus maybe another 15 minutes attacking etc. and I would get a fair amount of XP (or star coins).
Far from an ideal solution but it's the best quick-fix I can come up with.
i just started VLT. 1st sector is 1.3k loss 2nd almost 1k.
i didnt care about having too many troops that was easily solved doing a fairy tale adv i just want the unemployed settlers back that was lost during there so called fix
i just started VLT. 1st sector is 1.3k loss 2nd almost 1k.
losing them isn't the issue really, Its that fact I have been forced into a position where I need to try and lose them between sleeping/working/maintenance's/real life errands. There isn't a great deal of time left for me to actually crack on.
Thejollyone
25.03.15, 15:49
looks like the population bug is back
http://prntscr.com/6l78rl
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