View Full Version : Can't load my map
Giannis-GR
27.07.14, 22:42
i get a white page only for an hour. any help.?
I have the same problem, game doesn' t load...
I have the same problem, game doesn' t load...
after about 36 hrs, the game is loading correctly now :)
TitanBazinga
29.07.14, 16:33
Hi there
In the last 2 days I have the same problem. Tried all of the suggestion but nothing worked for me up to now. Although i play on firefox, i clean cash/temp and on ie and chrome that i have on my pc but still nothing
I log on and then the game try to load and all i got is a white page..
There are a few other things that it may be worth trying when losing connection in this game. I suspect that BB still have a lot of work to do with fixing connectivity problems, so until they do one of these may work on Windows PCs (apologies for language):
1) Run the command 'ipconfig /renew', e.g. <windows key>R; type cmd; then in the DOS window type ipconfig /renew; then try to launch the game.
2) Unplug your router for at least ten seconds and try again. Reboot your PC and try yet again if it still doesn't work.
3) If you are using a wireless connection move your PC close to the router when you try to connect.
I'm sure there are other possible fixes.
Hope this helps *keeps fingers crossed for you*
TitanBazinga
29.07.14, 19:19
There are a few other things that it may be worth trying when losing connection in this game. I suspect that BB still have a lot of work to do with fixing connectivity problems, so until they do one of these may work on Windows PCs (apologies for language):
1) Run the command 'ipconfig /renew', e.g. <windows key>R; type cmd; then in the DOS window type ipconfig /renew; then try to launch the game.
2) Unplug your router for at least ten seconds and try again. Reboot your PC and try yet again if it still doesn't work.
3) If you are using a wireless connection move your PC close to the router when you try to connect.
I'm sure there are other possible fixes.
Hope this helps *keeps fingers crossed for you*
Well, for me now it loads. Hadn,t done anything new, just after 2 days it loads. Don't know if they did something from bb, next time i keep in mind your suggestion though. THX
after about 36 hrs, the game is loading correctly now :)
it seems i spoke too early, loading problem appeared again :(
Len_Bright
16.08.14, 17:09
still can't play 4 weeks now!
Len_Bright
16.08.14, 17:10
4 weeks for me now still can't get fixed ived been through 3 maintenances still not working
I have similiar issue on my laptop - I can play here, but not on testserver (when it was up).
I am in the same situation cant finish loading map just blue screen behind message . i was fine yesterday / this morning
whats going on please tried all the suggested things no luck been trying since 8:00 this morning help
DocAckersonCO1
22.08.14, 10:37
If someone is stuck on log in page with the little man swinging the hammer round and round at top of page, try this:
leave him keep swinging and him trying to log on that page...... and open another browser page with the game.
-
This second page has me already logged in and I can click the play button. The little man is still trying to get in on the first tried page.
HokieCokie
23.08.14, 10:29
Hi - been trying to log in for days get the 2nd loading screen - white background picture of dude in front of village- full loading bar and then nothing - left it for hours but nothing. Have cleared every cache I could think of, downloaded up to date flash player. I can't change password as I use facebook log in. I can log onto main site my details are all there but the game will not load. What do I do - start over?
All I can suggest is that when I had this I kept refreshing the 2nd loading screen several times and eventually it would go blue and load the map.
If it isn't working for you yet, you might want to try an other browser to see if that allows you to log in.
If that doesn't help either, you might want to try a dns flush (http://forum.thesettlersonline.com/threads/27696-Connection-Failed?p=253583&viewfull=1#post253583). Not sure if it will help you in this case, but you tried the other steps already.
i have the same problem , have not been able to log in since yesterday, i get to blue screen and the tip of the day box is showing but that is it, tried 3 different browsers, cleared everything and it just sits there.....:(
Cheers Fexno. Any chance the titles could be tweaked at all? Since it's clear now there are multiple specific issues "Can't load my map" (this one for stuck Tip of the Day/Loading Map...,) "game will not finish loading - ever since they took it offline for chat server maint" (http://forum.thesettlersonline.com/threads/29047-game-will-not-finish-loading-ever-since-they-took-it-offline-for-chat-server-maint) (stuck on the white-background-with-scenic-view Loading Bar page,) and "Cant log in, and cant even send in a report on it" (http://forum.thesettlersonline.com/threads/29020-Cant-log-in-and-cant-even-send-in-a-report-on-it) (the Uplay login issue) all look rather a lot alike.
By any chance was the item you were moving a silo/ISh etc
Ie a gem item.
I have had the same, it creates a locked zone, which can be fixed by support, or the maintenance script apparently also fixes it.
Yes, absolutely: I was moving a silo when the glitch started. I can wait to log again but yet fear for the losses...
Thanks Sir_Killemall!
Just to add a bit to the info pile - Like Sir_Killemall and Elco a number of people, without always specifying the building but the Silo count is growing, have said they were moving something when things went *sproing*, and a few have said they were buffing a friend at the time.
I've submitted a ticket but I'm going to miss on the gems today (7th day logging in a row) and I fear for the 6 months/1 year countdown as well :( I'm not even talking about the resources.
If it helps any one of the 30 day Achievements and the longer ones for 6 months and a year are non-consecutive days, so even if you miss a few days you only miss a *few*, it doesn't reset. Still, that is a proper pain, especially the gems. :/ Here's hoping Support can lend a hand.
Len_Bright
25.08.14, 14:22
still can't play. 5 weeks tomorrow!
still can't play. 5 weeks tomorrow!
That's got to be profoundly frustrating.
Do you have any idea what happened just before it broke? Granted there's not a lot that can be done from here but looking back at what looks like your first post on the issue (http://forum.thesettlersonline.com/threads/25202-OPEN-Cannot-login-quot-Server-zone-crashed-quot?p=263106#post263106) and those following it doesn't say. Curiosity will niggle and perhaps everyone else can keep an eye out for an action to avoid, if possible.
this morning happened to me as well.but this time game won't load fro IE as well. Will try for Chrome...
Len_Bright
27.08.14, 05:33
i'm on the test server as well. Hoping & waiting
I am having the same white screen issue, even after clearing the browser's history, cookies, and just about every thing. also cleared flash player's cache. still the white screen. Internet explorer same thing, and firefox doesn't even log me in.
DocAckersonCO1
27.08.14, 10:30
I am having the same white screen issue, even after clearing the browser's history, cookies, and just about every thing. also cleared flash player's cache. still the white screen. Internet explorer same thing, and firefox doesn't even log me in.
In Firefox.. is the little guy at top swinging his hammer and trying to log you in?
If so, open another log in page while he works on it. When I do that I am logged in on the second page. The little guy keeps swinging on that first page.
edit: I use explorer so this is just a guess/possibility.
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