Rain of Arrows: No loot from adventure

[Sharpielein]

Bought a Clever Little Tailor Lootspot, used Rain of Arrows, definitely made some kills.
Checked the camp I did hit, was down a fair amount of units.
Even the "News" log confirms that the kills were made.

Got no loot from the game:
http://i9.photobucket.com/albums/a78/Sharpsharp/no-loot-clt.png

[Gerontius]

And support says?

[hades8840]

great hope this isnt one of there fixes where they fix what isnt broke

[Sharpielein]

And support says?

So far, this: "Our Support is available between the hours of 9:00 to 19:00 Monday to Friday. "

[Sharpielein]

Without disclosing the verbatim of the communication with Support, their stand is this:

It IS a bug that usually you DO receive loot when using combat buffs

Wow, way to go. Next nail in the coffin of the game.

@BB:
Is this really the official stand of Bluebyte on the design?

[Jim_B]

this happened to a guild mate of mine - we both thought we'd used a rain of arrows on the same camp. (a case of poor communication and not thinking clearly) Of course we couldn't both have as 2 cannot be used on the same camp. However the report from my rain of arrows showed up in his news feed leading him to think he had successfully applied his; we must have done them pretty close together. Result: I got loot (using arrow buff), he didn't. Could that be what happened here?

[fishslice]

Sharpielein - You are right this absolutely sucks for 3 reasons.


1) Makes the idea of fast lootspots (especially on Fairytale adventures where its a very long walk) redundant. Spoils the flow of the game.
2) BB never advertise bugs and seeing as the functionality and behaviour of weapon buffs has already been changed the players have every right to assume the behaviour of the weapon buffs has been working correctly.
3) BB provide a Change Log for every maintenance update and put the most trivial rubbish in the log. Why oh why do they not think its relevant to include this sort of detail?


I think point 3 of the above is what is killing this game.


BB you really do treat your customers as fools!

[Sir_Killemall]

I don't see the big issue, don't think these were ever intended as substitutes for actually sending a gen and making a kill in adventure.

Don't see the problem myself in fixing a bug. OMG they missed it from patch notes, a disaster!

[Sharpielein]

this happened to a guild mate of mine - we both thought we'd used a rain of arrows on the same camp. (a case of poor communication and not thinking clearly) Of course we couldn't both have as 2 cannot be used on the same camp. However the report from my rain of arrows showed up in his news feed leading him to think he had successfully applied his; we must have done them pretty close together. Result: I got loot (using arrow buff), he didn't. Could that be what happened here?

Exactly what did, now that I think of it.
The bug, in this case isn't the fact that loot wasn't assigned but that the game failed to understand that RoA was NOT applied and the player (I) was misinformed by the game itself!

But hey, call giving false information a feature but a commonly applied tactics a bug. :D

[Nogbad]

Been too much messing about with the adventure maps, and it's getting hard to find one that behaves as it used to. Landing Zones deleted or unavailable, towers no longer intercepting, can't believe any of this is intended so please stop messing about with the maps until you fully understand how changes affect the whole thing.

[Tina4321]

they never know what will happen after maintenance.... wait to get tickets from player Tuesday early in the morning :) and then they know what changes they made :)

[BB_Ravel]

To clear this up (and I apologise for the delay), according to my investigation of this issue, the only bug here is that a player receives a notification saying he used a buff even if it's actually another player using it. The bug has been reported.

Receiving loot after making a kill using a buff is not actually a bug.

[Sharpielein]

To clear this up (and I apologise for the delay), according to my investigation of this issue, the only bug here is that a player receives a notification saying he used a buff even if it's actually another player using it. The bug has been reported.


Thanks for your investigations,
Careful, this is "almost correct": The bug is within server synchronization and here is what is actually going on:

1)Player A uses Buff X.
2) Player B uses Buff X.
3)Game server registers that Player A used Buff X.
4) Game server notifies Player A that *they* used Buff X!
4a) Game server notifies Player A that *they killed some units
-->Camp can no longer be targetted with Buff X.
--> (Player B doesn't know about this)
5) Game server notifies Player B that *they* used Buff X - even though this never happened!
--> Game server notifies Player B that *they killed some units - even though this never happened!

6) Server synchronizes, camp shows up with some units down.

Consequence: Player B is left to firmly believe that *they* made the kills, when in fact, they didn't.

I think part of this can be fixed by introducing "adventure channels" so that players can significantly easier communicate who is doing what, when, how.

[Sharpielein]

Ok, so now it's a year later, the concurrency problem happened again to me and as I hear, to many others as well.

Fixing it still is not a priority for developers.

And support is still using the same old SOP on this one.

@Ravel, why has nothing been done, not even in the sense of modifying the Support SOP?

[helsinki]

Well this could be easily fixed by adjusting lootspot etiquet. If you are invited into a lootspot, never mess up with the adventure. Especially never use buffs and especially never use buffs unless specifically asked to attack certain camp and make sure after that that you were the one doing the kill.

And if you still don't really care about if you get the loot or not and use some random buff kills without understanding what you are doing, seller keeps the money, and if you end up wiping a camp in front of the other lootspotter or ending up the whole adventure, you must pay the lootspot price he paid back to him (could be more than what you paid).

[Kit_]

+1 helsinki
how hard is it for people to just ask the simple question of 'can i use a buff/which buff and where?'. It is already standard etiquette to make sure what camp to hit when sending a gen, why should it be any different with buffs.
I hate it when people use a buff without checking first.

[Durin_d]

BB could also add a simple battle report mail for the buffs showing what troops were killed. That way if you don't get a report you haven't made the kill.

[Sharpielein]

Well this could be easily fixed by adjusting lootspot etiquet. If you are invited into a lootspot, never mess up with the adventure. Especially never use buffs and especially never use buffs unless specifically asked to attack certain camp and make sure after that that you were the one doing the kill.
Please read what I said in September 2014: I think part of this can be fixed by introducing "adventure channels" so that players can significantly easier communicate who is doing what, when, how.

Anyway.
What is more careless. Please choose a scenario and explain your answer.

a) Player dropping a RoA on a camp.
THEN: Player reads the message "You have killed some units in an enemy camp."
THEN: Player thinks "Ok, I got my kills"

b) Developer writing code to reject the event "RoA on camp if another RoA was already used on that camp"
THEN: Developer passing the message "You have killed some units in an enemy camp." back to the player after triggering said code.
THEN: The game informs the player of an event which never happened.
THEN: Players inform BB that this problem occurs.
THEN: BB does nothing for a full year.

[Sharpielein]

BB could also add a simple battle report mail for the buffs showing what troops were killed. That way if you don't get a report you haven't made the kill.

Or, even simpler: When the server rejects the buff you used, THE GAME SHOULD TELL YOU THAT IT DIDNT WORK rather than tell you "yes yes it worked, everything is fine, your buff was consumed and some kills were made." How hard can it be to give a user correct feedback when the server rejected an action?

Profanity removed. Please do not swear on the forums, even if masked

[Mortallicus]

This bug seems to have come to life again. Guildie used Rain of Arrows on Oil Lamp, Paid for the lootspot and was on premium. No loot. He has put a ticket into support.

[BB_Saqui]

This bug seems to have come to life again. Guildie used Rain of Arrows on Oil Lamp, Paid for the lootspot and was on premium. No loot. He has put a ticket into support.

Thank you for the report, and for your guildie for going straight to support!

If anyone else experiences this, please post here with as much information as possible. I'll keep my eye on it!

[Urd123]

Thank you for the report, and for your guildie for going straight to support!

If anyone else experiences this, please post here with as much information as possible. I'll keep my eye on it!

This tread is about this happening with arrows - but it also happens with gens.
For me it has put a stop to doing anything but 1 players adventures, if I dont do them as co-ops.
It does not help that support just says that we had gotten loot, or we did not get loot because our gen died - or that it is a known bug.
If we dont get the loot, not even after writing support, or even if there is a chance we dont get it, then who would want to risc getting a ls or swapping one, with the risc of getting no loot and a long fruitless conversation with support in hope of getting it.
What is my point? - My point is that this needs to be fixed and support needs to take this serous.

[BB_Saqui]

Guys, can we please keep this thread exclusively for reports and the submission of information regarding said bug!

Please remember that the Support Team are not developers; they do not have the ability to fix bugs etc. May I also remind you that as per the rules (http://forum.thesettlersonline.com/threads/29865-In-game-Rules-Code-of-conduct-(chat-and-forum)#exchange_with_support_mod_admin_is_private) , you are not to share your correspondence with Support here on the forum or in chat; if you have a complaint regarding how a ticket is handled, you must file another ticket explicitly stating said complaint. This will be handled independently to ensure a fair investigation.

[Hemerocallis]

I put a post here telling how this happened to me while using gen on a lootspot (not RoA). My post got deleted totally.
Why?????

[BB_Saqui]

I put a post here telling how this happened to me while using gen on a lootspot (not RoA). My post got deleted totally.
Why?????

Please read my post above, and then the linked ruling.

[SSSecretSquirrel]

you are not to share your correspondence with Support here on the forum or in chat

It used to be you couldnt copy paste but you could retell using your own words. Has this changed?

[Fanfas]

Hi, yesterday i was on a friends vlt and used arrows to make some kills, the kills were done, i seen the troops die. Afterwards i got no loot from it.

I inquired a bit and i found out this has been happening to some other players on my guild. Has anyone else had this problem? Seems to me that there's something wrong with Arrow buffs not counting as kills. The other instants i don't know as all the other players that got this also had used arrows.


Merged

[Madorosu]

Try looking here (http://forum.thesettlersonline.com/threads/28993-Rain-of-Arrows-No-loot-from-adventure)

[Fanfas]

Ok i'll report my happening here too then, yesterday i did a kill on a guild friend VLT using Arrows and i did not get any loot, i asked around on guild and it seems this has happened to more friends of mine the past weeks, defenetly something seems to be wrong with using instants...

[Fanfas]

Thanks, so it seems it is a bug then... BB better look into it. Not fun not getting loot.