View Full Version : lost community
I want to urge TSO to reconsider and correct a decision that seriously injured the game and indeed the reputation of BlueByte, the use of their most powerful weapon of penalty against players who had not only not injured any other players but who were valuable assets to the game.
In TSO, unlike some browser games, no player succeeds at another player's expense. (I may think I have outsmarted someone in a trade, but he probably thinks the same.) Defeating another player is not the object of the game. That being so, why play TSO, instead of playing offline? Because of community, friends, reciprocal warmth and interest. Many of us who play appreciate the fact that your success does not diminish mine, and vice versa.
The players lost to the game, at least the ones I knew, were not only long-time, active players,
they were unusually supportive and helpful to other players, friends, guildmates, and fellow traders. They created and maintained the main and most significant feature of a browser game like TSO, which is to be able to play in a community. They helped to make the game enjoyable for others. They literally invested years and in most cases significant amounts of their entertainment budget to do so.
That community, that warmth, was destroyed for many of us when our friends were summarily and unnecessarily eliminated from the game, friends who had never done anything to injure the game, except to bring into possible circulation more of one item than the developers intended. Surely that does not deserve the most severe penalty available to the game management.
The manner in which they were penalized also appears to threaten all players. They received the same letter as others who took more than the number of ISH the management wished to allow, but those who had not returned all ISH received no second letter about what to do if they protested the demands (called requests) of the original letter. They were told to turn to support, but they received no replies from support, or replies that gave no new information.
Most particularly, they were not informed that they were already destined for destruction as soon as they failed to return all the required ISH to the Star menus by the second maintenance. Appeals to support were useless. Adding ISH to their Star menus after that maintenance was useless. Could not anyone who for any reason failed to comply immediately to a BlueByte command receive similar treatment?
I like the game, I have always liked, respected, and consequently spent money on Ubisoft games, BlueByte’s included. I would like to feel that way again, to the extent that amends are possible. Perhaps TSO always intended to reinstate these players after a time. I hope that time will come immediately. The longer you wait, the closer this community is to irremediable damage. Thank you.
I fully second the above post,
which describes the best way possible how I, too, (along with others) have been left feeling with all this...
I sincerely wish that an official answer comes immediately,
so as to know how to move along from now on...
As, the game seems no fun anymore with all these atrocities (if I may say) keep happening to us,
the buyers - players - consumers of the game.
Thank you, Ethelred1, for expressing so well my feelings, as well!
Sir_Killemall
19.08.14, 17:58
People make mistakes. They make commitments, statements, take actions, not always well planned and sometimes un-intended, but these can often have impacts and effects unforseen
Hopefully well rounded and forgiving people do not excessively take those actions to heart, and understand that it happens. They forgive, they hold out an olive branch and try to make it right. Avoiding and eliminating bad feeling, creating an atmosphere and environment that reinstates trust and co-operation.
Luckily for BB we, the loyal player base, apply the above, because if we didn't they would have no community, no income from gems, no players to even consider banning. BB messed up big time on the event, they delivered a late, buggy event. Again luckily for BB the players are reasonable, they understand mistakes happen and forgive. A few may leave, thats understandable, they could not forgive the problems, but most battle on, supporting the game, and building a community. The players build that community, not BB.
Now BB haven't even apologised for their mistakes. A simple, "oops we messed that up a bit" would have helped. But basically no response for BBs errors. The players have basically forgiven, as we do however.
A few players also messed up, they at worst took advantage of BBs ERROR knowingly, at best hadn't understood the poor language BB insists on using. Those players received unnecessary threatening, untimely communication. These players were excessively punished for their mistake, taking chunks out of the community, doing currently unrepairable damage to guilds and spirits. They took this opportunity to come down really harsh and hard on loyal players, paying players.
But again BB fail at this point. No one is sure whats happening, a guild leader and officers banned, all the players asking whats going on, a few have personal contact, but those banned say its like shouting into a black hole. The silence from BB is deafening.
I don't think anyone seriously thought bans would happen, bans that affect the community and make numerous players ask, "why now would I risk paying anything to BB, I may make a mistake and lose my money by being banned. BB apply a super harsh environment now, I am better spending elsewhere."
Other games are available in case this is news to anyone ;)
Is the spirit of reasonableness, and to help the long term damage I hope BB has a plan and they can activate it soon. Literally every day logging into the game you wonder have friends returned, only to be greeted by sadness, no they are still gone, no happy green dot on their avatar.
So what I ask BB to do is to be the bigger company. Demonstrate reasonableness, reverse the ban now, 2 weeks is a lot. I don't know of any other game that bans for that long for even quite large mistakes (and lets face it the impact of this was low) as I guess they reconcile the income vs principles on a more commercial basis than BB. The players should repay what they took, I don't think any would refuse now. Your point would be made, your demonstration of power complete, your rehabilitation as a reasonable company can commence, as pointed out above, we the players forgive quite quickly, but we need to be put in the position to trust again.
I suggest BB communicate with all the affected now, and un-ban. Give them one month to find the stores required and put them into star. Then run the script again after 1 month, give them a proper and timely period to fix the problem, again I reiterate not a problem they caused, but a problem BB allowed. I know for certain I would help the banned achieve what is required, its a spirit of comradery to help fellow guildies. Its that thing thats been massively damaged by BB, THE COMMUNITY
I, too, thank Ethelred1, and the other posters above, for expressing so well some of my feelings on this matter.
I always think that game developers, and I mean here the money men not the writers/coders of the games, do not realise what they create, what power they have for good and bad and how destructive they can be. They don't, it seems to me, ever take into account the negative affect on real people they have when they play dictator with what they create - they are not playing with their game, they are playing with real life people; real life people who give them a livelihood and loyalty.
I do wish that they would realise that they have a responsibility for and to that world and being angry and continually not communicating in a correct manner with those people who give up much time and money to assist them in maintaining and improving their livelihood will only lead to one outcome - the death of that world they created.
What has happened in recent weeks has not only badly affected relationships with TSO but in several cases I know of players boycotting all BlueByte games.
I hope the management will think about these things, not "throw the baby out with the bath water," but rather do what you can to restore the thriving world this episode has damaged by reinstating the lost players.
People make mistakes. They make commitments, statements, take actions, not always well planned and sometimes un-intended, but these can often have impacts and effects unforseen
Hopefully well rounded and forgiving people do not excessively take those actions to heart, and understand that it happens. They forgive, they hold out an olive branch and try to make it right. Avoiding and eliminating bad feeling, creating an atmosphere and environment that reinstates trust and co-operation.
Luckily for BB we, the loyal player base, apply the above, because if we didn't they would have no community, no income from gems, no players to even consider banning. BB messed up big time on the event, they delivered a late, buggy event. Again luckily for BB the players are reasonable, they understand mistakes happen and forgive. A few may leave, thats understandable, they could not forgive the problems, but most battle on, supporting the game, and building a community. The players build that community, not BB.
From what I saw many players didn't 'try to make it right' and as such these 'loyal players' didn't apply the above. In fact many openly admitted that in their view BB was wrong to ask for them back and they had no intention of returning them.
It may have been harsh but it seemed clear what BBs intention was. In their multiple posts on the subject they asked players to contact them via support if they had a problem returning the storehouses - I assume most players didn't bother. But if some did and they didn't get a reply then that is bad form and unacceptable behaviour from BB.
This is no doubt a lesson for everyone. Its hard for me to say if it was just or not as I wasn't one of the people that received a warning but that being said if I had taken more ISH than was intended and BB asked for them back then I would feel obliged to return them and if I then understood all those players that refused went unpunished then I would be miffed.
but would you think such players, if they thought BB was wrong in accusing players of being cheats and hackers and not playing fair and therefore would not return the ISH, should be permanently banned?
Ethelred1 - Its not my place to say BB shouldn't have banned them. BB told them to 'play fair', return them and thereby not be banned. Its BBs game and their intention was clear. I say they was stupid to not return them and believe there would be no consequences.....
PS.
I don't believe BB ever accused people of being Cheats & Hackers. Yes they asked people to contact support using that subject but that was basically to group them all together and was a close fit to the reason for contact. Unless of course they added a new drop down subject line for Exploit Communication.
Also, asking if a players behaviour is acceptable because they believe BB was wrong is similar to asking if its stealing to take something from Tescos because you didn't believe the object had any value. Its still theft even if you don't get caught.
Pretty much EVERYTHING that happened with the football event was wrong. It was bugged from day 1 to the final day. BB were told that it would be a buggy failure before it started, were told it had been a buggy failure while it was on and were told it was a buggy failure when it had finished.
Their method of responding and reacting to all those bugs was also wrong. Their reaction to being told it was buggy on the test server was to remove it from the test server (?) and their reaction to people profiting from the bugs was to blame those people for their actions and take no responsibility themselves. All wrong...
But it's over now.
If you're that upset by it, go play another game. Alternatively, if you still want to, keep on playing but don't even think about paying any money into it.
Utterly pointless posting about it here any more. Have you seen a single post or message from any BB member about the football fiasco, except to demand the storehouses back? No. They're not going to talk about it and they're not going to give anyone confidence that the same mistakes won't be made again in the future.
Onto halloween, which looks similar enough to last year's event that it is unlikely to be too badly bugged, but the interface still looks a total, click-spammy mess...
It may have been harsh but it seemed clear what BBs intention was. In their multiple posts on the subject they asked players to contact them via support if they had a problem returning the storehouses - I assume most players didn't bother. But if some did and they didn't get a reply then that is bad form and unacceptable behaviour from BB.
for what its worth, I did contact support to let them know such. They were unable or unwilling to answer most of my questions, and did not provide me with any guidance on how to proceed other than to direct me to forums. I tried getting information from forums, but was told to contact support, who simply ignored my emails. The last contact I had from BB was from Ravel saying that if I followed the instructions, I could avoid further trouble.
I followed the instructions best I could, but it didn't matter. They banned me anyways, and have continued to ignore any emails I've sent to support.
Foofygirl - I seemed to remember seeing your post and on checking the thread for the response from BB_Ravel it was as per the below. Whilst we are not privy to ticket information I can only assume you was asking inappropriate questions about bans or trying to ascertain if by refusing to follow the approach suggested and give back the ISH's you risked facing a ban - seems it would have been easier to give back the ISH's. Care to elaborate upon what it was that you wanted to know but couldn't get an answer to?
Foofygirl, I have reviewed your ticket and the questions you asked were referring to bans. My suggestion was for players having difficulties or being unclear on the messages received and/or the forum post.
Please follow the instructions received via in-game mail as they should explain everything. Support should also be able to clear out any questions you might have on following these directions.
thank you EthelRed1 for expressing your views so eloquently. I agree fully, and would also like to see this 'ban' lifted. I know personally several ppl that tried to comply with BB and their vague threats, and tried to contact support for help and clarity. BB, by giving vague answers, ultimately denied them any recourse.
I will when asked for help still give it. However I will also discourage any new players from investing their hard earned RL dollars into this game. Too bad for BB. The only reason I am still playing is for the friends I made here. It certainly isn't because BB and their lopsided 'fair play'
Boo on BB.
Lift the ban on the players.
Perhaps you can still make it right with that small step. It doesn't hurt BB at all to lift the ban. It certainly didn't hurt them with the colossal blunder that the ISH is/was.
I fully support reinstating players who have had time out due to the improved storehouse fiasco - the fine details can be arranged between player and BB. Of course BB won't admit to anything and they can in the end do what they want to their ultimate detriment.
How about restoring the "balance" BB, that seem so important to you when you implied the storehouses should be returned.
I can only concur with the statements concerning BBs unprofessional handling of the situation.
Power should never be used in a casual manner - and never in the arrogant way I consider BB to have done on this occation.
The revised rules of a few weeks back make it a violation to discuss the specifics of support tickets, so I'll keep us both away from that, but if you want to take the time to look back at my public posts on the subject, you'll see that I had no problem with them asking for them back. I was more than willing to give back what I could, and was further willing to accept a ban if that's what they felt they needed to do. I will further assure you that I was making steps towards returning them, had returned some already and was ready to return more with the next maintenance, but was banned before that could happen.
My problem was the handling of the situation. In the 2 years that I played here, BB allowed 100% of exploits, including one from the same event calendar, but for this one they were aggressive and threatening and ultimately banned a lot of player accounts, regardless of whether that player was taking steps to return the ISH? That seems to me like they were more concerned about punishing people for BB's mistakes than actually fixing the situation. In the end, I kinda wish I'd refused to return any of them. At least then my friends would have gotten some benefit out of it all. Instead they're left with a company who they aren't sure they can trust, and lots of indicators in their Friends List that will never turn green again.
Do you people think anything which might be said here is going to have any effect on the situation ? Given BB's response on the matter the only possible answer to that question is no.
I don't know of anyone banned, assuming they can post to the forum still there certainly doesn't seem to be that many people as there's not much of a backlash?
padster007
20.08.14, 10:54
lost community?? everything seems to be going fine on the game, and i cant belive this is still going on, if people would have followed the intructions they wouldnt be banned. i can only presume people who tried there luck, thinking they would not be banned got there just rewards for being sly. i can only browse through the comments but fishslice seems to be the one with common sense.
Sinister-King
20.08.14, 19:30
Sorry to see you paint such a pretty picture of these banned players Ethelred1.
I'm a nice guy, I've paid to play and I've done my bit for the community so wheres my half-a-dozen or more free ISH's?
Sinister-King
Sharpielein
20.08.14, 19:46
Hopefully well rounded and forgiving people do not excessively take those actions to heart, and understand that it happens. They forgive, they hold out an olive branch and try to make it right. Avoiding and eliminating bad feeling, creating an atmosphere and environment that reinstates trust and co-operation.
Second that.
They don't run around screaming "I didn't know that I wasn't supposed to collect a one-time-reward only once, I thought one-time means 'As often as you like' --- it's unfair that I have to pay it back and I won't because I have the right to keep the advantage I gained over those who used the one-time reward only once!"
Remember: Nobody got banned if they paid back exactly what they got.
The only people who got banned were those who actually sold their Storehouses at dumping prices and couldn't afford to buy them back.
But all of these people knew [ removed ] that they were taking advantage of others, because who would buy an item for tons of resources when you could obtain it in infinite quantity for free?
Yes. They took advantage of others and BB got back at them for doing it.
And now they claim "We never hurt anyone".
They did hurt legitimate players by flooding the market and hide behind the blanket of "I only got advantage for myself".
Yeah, but with whose coins/granite/beans?
Hello Sharpielein,
No profanity on the forum please.
Thank you,
Fexno
Sharpielein
20.08.14, 19:53
That seems to me like they were more concerned about punishing people for BB's mistakes than actually fixing the situation.
I think they were more concerned with taking out (probably tens of) thousands ISH's that shouldn't be in the game in the first place, because these not only gave unnatural growth to some player's islands, but did hit BB where it hurts most - in the wallet.
Each ISH is a few € worth of gems, and 10000 of them make a good month's salary for an entire development team to put into advancing the game itself.
Of course they want them out of the game at all costs. And how would they do that without punishing those who are *really* innocent (i.e. people who bought them in the Trade Office for legitimately obtained resources)?
Only way is to pressure those who brought them into the game.
Sir_Killemall
20.08.14, 20:43
Second that.
They don't run around screaming "I didn't know that I wasn't supposed to collect a one-time-reward only once, I thought one-time means 'As often as you like' --- it's unfair that I have to pay it back and I won't because I have the right to keep the advantage I gained over those who used the one-time reward only once!"
Remember: Nobody got banned if they paid back exactly what they got.
The only people who got banned were those who actually sold their Storehouses at dumping prices and couldn't afford to buy them back.
But all of these people knew [ removed ] that they were taking advantage of others, because who would buy an item for tons of resources when you could obtain it in infinite quantity for free?
Yes. They took advantage of others and BB got back at them for doing it.
And now they claim "We never hurt anyone".
They did hurt legitimate players by flooding the market and hide behind the blanket of "I only got advantage for myself".
Yeah, but with whose coins/granite/beans?
Hello Sharpielein,
No profanity on the forum please.
Thank you,
Fexno
Problem is, and always is that with assumption you can make incorrect statements. I refer to one person, who gave away all, not just the extras but all of their ISHs to new people to give them a boost. They couldn't get them back, as is unfortunately the case, alot of those players quit around level 35, when the game slows down and they realise its not for them.
This person agreed they should pay them back, and did pay some back but could not secure all they needed within the time, despite trying. BB gave them the run around and in the end they got banned. I think the issue was not what BB wanted to do, but the fact it was impossible to engage them in conversation, we have all been on the end of cut and paste replies from support that don't really answer the questions asked.
If they had allowed a much more reasonable time it would have been far less painful, they took far too long to make a decision then expected people to be able to return them immediately.
Lord_Thomas
21.08.14, 01:49
I don't play a lot of MMOs.
I thought it was a common rule in all MMO games that "any persons that takes advantage of any reported or unreported bugs will be punished."
I am sure that this rule was created to promote fair play.
I would have thought that it would be very common and self evident to all MMO players whether it is stated explicitly or implied in TSO rules and regulations.
If everyone can agree that it is a very common rule for all MMOs, I would think that there is strictly no excuse for anyone at all on this topic.
Sharpielein
21.08.14, 05:57
Problem is, and always is that with assumption you can make incorrect statements. I refer to one person, who gave away all, not just the extras but all of their ISHs to new people to give them a boost. They couldn't get them back, as is unfortunately the case, alot of those players quit around level 35, when the game slows down and they realise its not for them.
Well, so they gave players items which they knew that those players shouldn't have in the first place "to give them a boost". So far, so good.
These players could have legitimately obtained the boost - if it was needed - by spending a couple of gems and buying them from the Merchant Chest; alternatively by buying them from the Trade Office (from players who invest real money to buy gems to increase their ingame wealth).
Cut it however you will, each ISH brought into the game through the bug reduces the demand for storebought ISH, thereby hitting Bluebyte in the Wallet.
You have to see it from that perspective. Bluebyte suffered financial loss and they did something about it. We can argue all day long about whether it was the best course of action, but cut it however you want - they are the service provider, effectively they took a financial hit and it's well within their rights to undo the damage.
Nobody would have been banned if they did invest the gems to buy as many storehouses as they had brought into the game. Effectively, Bluebyte was seeking financial restitution and everyone who didn't want to go down that road ... well, it's just a game but I don't wanna see what a bank would do if through a software bug you'd be able to withdraw 5x as much money as you had in your account. I bet it wouldn't end with a simple ban of service :D
Bluebyte suffered financial loss and they did something about it... (snip)...they are the service provider, effectively they took a financial hit and it's well within their rights to undo the damage.
Nobody would have been banned if they did invest the gems to buy as many storehouses as they had brought into the game. Effectively, Bluebyte was seeking financial restitution and everyone who didn't want to go down that road ... well, it's just a game but I don't wanna see what a bank would do if through a software bug you'd be able to withdraw 5x as much money as you had in your account. I bet it wouldn't end with a simple ban of service :D
Spot on! Perfectly sums it up. What people did with the ISHs after exploiting the bug is irrelevant; whether it was selfish or altruistic does not change the fact that they exploited a bug (which is different to using an unanticipated consequence of *correct code*, which is what blocking is, so let's not try putting up that strawman). If anyone was banned, it was because they thought Bluebyte were firing out empty threats or they refused to invest real money to get themselves out of a mess of their own making.
This whole ban-fest is just stupid.
All joy has been lost in the game when this stupid bug came to pass.
When a software engineer makes a mistake, the mistake should not punish the users, but the software engineer.
If your employer gives you your salary 2 times instead of one, you are only asked to repay. Not banned from the Office beacause you can't repay.
If your employer mistakenly allowed you the opportunity to draw your salary multiple times and you spotted this fact and drew your salary twenty times, you'd be sacked, there'd be police involvement for fraud and you'd have to repay all of the money under the proceeds of crime act. That is the real world.
In Pegi-7 land:
BB identified people that knowingly exploited the bug, gave them a warning and gave them two clear opportunities to return that which was wrongly taken. If they chose to exploit a bug and then chose not to make amends when requested twice then they got what they deserved!
As for the people that say they gave them away: if I steal a loaf of bread from a supermarket and give it to a homeless person sat outside, it wouldn't change the fact that I'd just stolen a loaf of bread would it? It's easy to be generous with other people's money is it not?
Sometimes everyone does wrong but if they aren't prepared to pay for their mistakes and put right then they are fair game!
This whole ban-fest is just stupid.
All joy has been lost in the game when this stupid bug came to pass.
When a software engineer makes a mistake, the mistake should not punish the users, but the software engineer.
If your employer gives you your salary 2 times instead of one, you are only asked to repay. Not banned from the Office beacause you can't repay.
I really like your metaphor because it so clearly rebuts your argument.
If your employer pays you double, they'll ask you for the money back. Sort of like BB did when they sent out the mail giving people the chance to give the storehouses back. Then, if you refuse to pay back half of your double-salary, you should expect your workplace to fire you, and also take legal action to obtain back their money. A pretty spot on parallel for what BB did.
I'm enjoying this thread tremendously.
A group of players (many from the same guild I believe) start a thread to engender the community to come together in the expectation that they can persuade BB and the rest of the playing community that what they did was not their fault and it was all BB's fault. Instead BB keep quiet and watch as the majority basically refute the claim that they did no wrong and it wasn't their fault.
It reinforces my view of the game and the majority of the people that play TSO. This is primarily a trading game that relies heavily on trust. It speaks volumes that if given the keys to the larder we don't all scoff our faces and take advantage of BB and others.
Astraldimension
21.08.14, 16:39
Greed isnt that popular to talk about in this community based game...
I think its better to skip thinking about it and move on.
Sharpielein
21.08.14, 16:56
If your employer gives you your salary 2 times instead of one, you are only asked to repay. Not banned from the Office beacause you can't repay.
Hmm, I think you're approaching this from the wrong angle.
Imagine you offer someone a piece of candy, and they take your wallet and your car key.
I think you should get punished for that, not the person taking your stuff ...
Hmm, which reminds me ...
Can I have a cookie, please?
thank you EthelRed1 for that post, so sad, whats going on. it wasnt right how bb make this. Unethical and irresponsible for bb. so many best and helpful players are gone. Game never be the same. here are players, whose english are not so good for all nuances and bb warnings should be clearer. why they say contact support and then dont answer and ban all quickly.
I cant say I like to see ppl banned but you were warned twice. I can only assume it would of cost a lot of real money to get out of the jam most were stuck in.
Update: After 30 days of silence (17 of which since the bans), I FINALLY received a response from Support. It may not have been a response to my letters per se, but its proof that there's someone at the support desk, so Yay!! Its something!!
It's only a game. Grow up you lot. It is only a second rate MMO. Get used to it. [ removed ]
Hello Cythraul,
Please do not use profanity on the forums.
Thank you,
Fexno
Yes, it is "Only a game" ...
A game on which people have spent a Lot of their money upon,
as most of the above-mentioned banned players I'm sure have.
So,
the way I see it:
Consumers-Customers [that's what We are to BB] spending our Real Money
get banned from their accounts (where they have spent Real Money, not to mention Time & Energy)
because they used/took advantage of a mistake the game-providers had done!
LOL
How rational is that???
They got some digital "advantage" (& Not over anyone else) because of BB's mistaken/incomplete designing in the game,
& for this they cannot use their accounts on which they have invested their Real money! ...
To me this sounds unethical, to say the least, on BB's side...
'cause to function right, if I sell a product to consumers-customers which at some point comes out faulty, or incompletely done
then How come do I accuse the users for using this fault??? ...
No! That's Wrong!
What I should do [as a good company, that is] is recognize my shortcoming, apologize for it,
& make sure that the next time I present something to the public (to my clientele consumers etc),
I do a better job!!
As for the rest issues that might be raised [as for example Legal issues could be]
I am not sure how things go in the European countries on this,
but I'm sure that things are on the consumer's side on the other side of the Atlantic.
Hoping to the reinstatement of the players!
Have a good one, all!!
BAAAHHHHHJJJAAA
24.08.14, 11:31
game on which people have spent a Lot of their money upon,
as most of the above-mentioned banned players I'm sure have.
To my knowledge the players who received the ban were free players, i.e the didn't purchase gems. I could be wrong.
Ever considered that maybe by committing the act they did BB considers it a bit of a smack in the face of the gem buying public ? hence why they have acted the way they did.
AndreKellner
24.08.14, 12:01
To my knowledge the players who received the ban were free players, i.e the didn't purchase gems. I could be wrong.
Ever considered that maybe by committing the act they did BB considers it a bit of a smack in the face of the gem buying public ? hence why they have acted the way they did.
This is not right. I have "stolen" 4 storehouses and was banned. I have invested more in this game then the average player, I'm sure. I didn't pay the storehouses back because of lack of communication. There was no possibility to give our point of view to BB, we received nothing except their demands. Even after the ban they keep failing to give any significant information. I know of more paying players that have been banned... It's ridiculous!
Sure we took advantage of a bug but we did not break any of the in-game rules or codes of conduct. Sure I hate to see my money get lost. It was a lot of money... But I also know I wil never pay a single Euro to a BB game ever again... And they invited me to join the closed beta for their new Settlers game... lol!!!
Sure, we were wrong but BB is just as wrong... we were banned and despite that we paid loads of money we dont even get a decent answer to our questions. This time it's us, next time it will be others... get used to the bullying.
On a different note... I do have to thank BB too. Banning me from the game made me expand my horizon and check other, more interesting and entertaining, games. In the end it were my friends and the joy of helping others that kept me going... the game itself lost all appeal...
so as I understand it if I leave my front door unlocked it's is ok to walk in and take whatever you like and it will be my fault absolute rubbish they took something that didn't belong to them that's stealing ban them all I say
i assume this is too do with the improved silos...did BB actually follow through on there threat? if so i take my hat off to them as i actually didnt think they would and any one banned from it ..well got what they deserved as they had ample chance to fix it and if they couldnt ie no funds they had the chance to mail support over it.. if they sat there and went they can ban me i aint giving diddly back and deep down they hoped BB wouldnt follow through well lesson learned
well you blatantly said you wasnt going to give them back so you reaped what you sowed
This is not right. I have "stolen" 4 storehouses and was banned. I have invested more in this game then the average player, I'm sure. I didn't pay the storehouses back because of lack of communication. There was no possibility to give our point of view to BB, we received nothing except their demands. Even after the ban they keep failing to give any significant information. I know of more paying players that have been banned... It's ridiculous!
Sure we took advantage of a bug but we did not break any of the in-game rules or codes of conduct. Sure I hate to see my money get lost. It was a lot of money... But I also know I wil never pay a single Euro to a BB game ever again... And they invited me to join the closed beta for their new Settlers game... lol!!!
Sure, we were wrong but BB is just as wrong... we were banned and despite that we paid loads of money we dont even get a decent answer to our questions. This time it's us, next time it will be others... get used to the bullying.
On a different note... I do have to thank BB too. Banning me from the game made me expand my horizon and check other, more interesting and entertaining, games. In the end it were my friends and the joy of helping others that kept me going... the game itself lost all appeal...
Why are you bothering us go away and cry elsewhere. Nobody here cares about you.
BAAAHHHHHJJJAAA
25.08.14, 03:43
This is not right. I have "stolen" 4 storehouses and was banned. I have invested more in this game then the average player, I'm sure. I didn't pay the storehouses back because of lack of communication. There was no possibility to give our point of view to BB, we received nothing except their demands. Even after the ban they keep failing to give any significant information. I know of more paying players that have been banned... It's ridiculous!
Sure we took advantage of a bug but we did not break any of the in-game rules or codes of conduct. Sure I hate to see my money get lost. It was a lot of money... But I also know I wil never pay a single Euro to a BB game ever again... And they invited me to join the closed beta for their new Settlers game... lol!!!
Sure, we were wrong but BB is just as wrong... we were banned and despite that we paid loads of money we dont even get a decent answer to our questions. This time it's us, next time it will be others... get used to the bullying.
You didn't answer the question, you just go on about the situation which I'm pretty sure me, you TSO even the carpet and chairs are well aware of now
Simple question did you or any of the players banned purchase gems ? not invest because that implies investment of time.
Sure, we were wrong but BB is just as wrong... we were banned and despite that we paid loads of money we dont even get a decent answer to our questions.
Yes they did, they said;
"gives us them back"
you said;
"no we have given them to players, as gifts, therefore we can't ask for them back….. in fact we WON'T ask from them back"
so they said
"we'll you gotta go then"
Sure, we were wrong but BB is just as wrong
No it's just you that is wrong, they gave you outs and you refused.
Salem_Warrior_1
25.08.14, 06:35
this still going on
if you took and didnt give back. then BB warned lots of time. if some got banned there fault, lets move on
Indeed it is and it's why I've quit to the point where I'm just doing events... Again.
Players are openly admitting to exploiting the bug and saying in one breath that what they took doesn't matter and in the next saying that they shouldn't be banned because they've invested time and effort in to their accounts. If that bunch think that what they took doesn't matter as we're not in competition with each other and what they took has no value, or whatever nonsensical reasons they're using this week, then starting again from scratch after a ban wouldn't matter either... Unsuprisingly though, that does seem to matter to all of them.
It's nice that a chunk of the playerbase showed their true colours though, now I don't have to worry about squeezing TSO in to my spare time which, on the 9th of September, is going to vanish. It wouldn't be me in this situation because I wouldn't do it, if I were in this situation I'd have returned what I took and if I couldn't return it I would have sucked up a ban for what I did. You lot should be ashamed but you're not and you should accept your punishment and move on but you wont, you're asking your fellow players to support what you did and accepting absolutely no blame... I find that extremely repugnant.
So yeah, +1 on the losing community thing but you're the reason not the victim.
AndreKellner
26.08.14, 15:35
You didn't answer the question, you just go on about the situation which I'm pretty sure me, you TSO even the carpet and chairs are well aware of now
Simple question did you or any of the players banned purchase gems ? not invest because that implies investment of time.
Yes they did, they said;
"gives us them back"
you said;
"no we have given them to players, as gifts, therefore we can't ask for them back….. in fact we WON'T ask from them back"
so they said
"we'll you gotta go then"
No it's just you that is wrong, they gave you outs and you refused.
To answer your question, it's money and not just a few dollars but loads more...
To answer your question, it's money and not just a few dollars but loads more...
ISH=750 gems x 4=3k gems
You stole 3k gems = € 10 with happy hour
That's not life threatening to pay back.
Fact is you stole 3k gems and some even more and you expect, those who play fair, to feel sorry for you ?
AndreKellner
02.09.14, 11:51
ISH=750 gems x 4=3k gems
You stole 3k gems = € 10 with happy hour
That's not life threatening to pay back.
Fact is you stole 3k gems and some even more and you expect, those who play fair, to feel sorry for you ?
Apparently BB is allowed to keep the hundreds of dollars I paid to them eventhough we have received enough crap from them in the past. So many bugs, being locked out of your island for weeks, time outs and full servers to name a few. I agree that taking the storages and not returning is my own responsibility; the 10$ worth of gems (my gem pits alone hold 10 times more then that) I took is a huge offense (lol). And yes, the poor people playing fair have been so damaged by our actions... If you feel so strong about fair play then I assume you don't use blocks? Blocks were not intended and basically just as much a bug as gaining access to more storages were... More and more examples of bugs and such that affected gameplay much worse can be found on several threats on this issue. Still many of the older players have advantage of that still. Some of them condamning us for what we did...
Lord_Thomas
02.09.14, 12:24
Apparently BB is allowed to keep the hundreds of dollars I paid to them eventhough we have received enough crap from them in the past. So many bugs, being locked out of your island for weeks, time outs and full servers to name a few. I agree that taking the storages and not returning is my own responsibility; the 10$ worth of gems (my gem pits alone hold 10 times more then that) I took is a huge offense (lol). And yes, the poor people playing fair have been so damaged by our actions... If you feel so strong about fair play then I assume you don't use blocks? Blocks were not intended and basically just as much a bug as gaining access to more storages were... More and more examples of bugs and such that affected gameplay much worse can be found on several threats on this issue. Still many of the older players have advantage of that still. Some of them condamning us for what we did...
So what you are saying is
Dear Target/Tesco/Walmart, I've spent thousands of pounds/dollars in your shop over the years.
Because of your bad service, I am entitled to steal something from you.
If you catch me, you can not put me to jail or sue me because you have made me spend so much money on your bad service over the years.
Wow, I can't even understand how you can type that justification on the forums without the least bit of guilt or remorse.
In my humble opinion, it is two entirely separate matters and their bugs that affected the gameplay does not entitle you to do what you have done.
Apparently BB is allowed to keep the hundreds of dollars I paid to them eventhough we have received enough crap from them in the past. So many bugs, being locked out of your island for weeks, time outs and full servers to name a few. I agree that taking the storages and not returning is my own responsibility; the 10$ worth of gems (my gem pits alone hold 10 times more then that) I took is a huge offense (lol). And yes, the poor people playing fair have been so damaged by our actions... If you feel so strong about fair play then I assume you don't use blocks? Blocks were not intended and basically just as much a bug as gaining access to more storages were... More and more examples of bugs and such that affected gameplay much worse can be found on several threats on this issue. Still many of the older players have advantage of that still. Some of them condamning us for what we did...
You are basically trying to excuse yourself here , trying to turn it around by calling, those who didn't abuse it, cheaters for something that has nothing to do with what you and others did. That's hilarious.
It was your choice to buy gems, that's also your own responsibility. I don't see where your gem pits are *important* to mention, but now that you're at it.
It's clear you refused to pay the ISH back while you had the resources to do so. Why risk the ban. That is irresponsible really :)
Thejollyone
02.09.14, 17:06
can we not close this thread? Its got to be another Improved Storehouse exploit excuse again....
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