Connection failed

[Aos73]

Can login at first step but then get connection failed.

Reloaded, cleared cookies and cache. No effect.

[GeorgiaC]

Settlers is down for maintenance

[Dj_High]

When i click on a Play Now and appears the message below:
(Should the problem persist, please visit the homepage and the forum for more information.
We are working to resolve the problem).

I don't have any other problems to connect for example - the home page, forum and etc.
Can you help me with this?

[Nihilista]

There's a maintenance going on.

"Dear Settlers,
A HOTFIX will be deployed this afternoon.

Worlds: All (1-3) closed
Start: Thursday, September 25th at approx. 13:00 BST
End: Thursday, September 25th at approx. 16:00 BST
Adventures & Premium: Time will be extended
Changes: It is planned to fix the recent performance issues and the search times of geologists and explorers"

[hades8840]

love ppl who cant be bothered to read home page

[Aos73]

So why could i logon earlier DURING that maintenace?!

[Aos73]

So why could i logon earlier DURING that maintenace?!

[inyi]

the maintenance was 1,5 hour later than announced

[HotaruTomoe]

There's a maintenance going on.

"Dear Settlers,
A HOTFIX will be deployed this afternoon.

Worlds: All (1-3) closed
Start: Thursday, September 25th at approx. 13:00 BST
End: Thursday, September 25th at approx. 16:00 BST

Yes and it would be great to know how long this maintenance is going on, because it is: 16:13 BST.

[hades8840]

they didnt start the maintenance until roughly 1 1/2 hours later then stated


Yes and it would be great to know how long this maintenance is going on, because it is: 16:13 BST.

[HotaruTomoe]

ah k thanks.

[Aos73]

I hope i still can enjoy my lootspot lol

[Rob232]

Well, very nice to let us know. Been trying too login 10 times already :((

[hades8840]

they did let us know its on the home page

Well, very nice to let us know. Been trying too login 10 times already :((

[SmurfAsH]

There's a downtime for hotfix atm..
..but now servers are up.

[Dj_High]

Thank you and i'm sorry but i did't see something for the maintenance on the home page.

[Horror_]

No they are not, if servers are up why can't we still log in? Every time I come up with a white blank page. Please do not tell me empty the cache, tried it thousand of times. + even the pictures at the home page do not load properly. (note: do not have any connection problems, this is specific to this site)

[Horror_]

same here, really tired of waiting the game everyday...

[alakama789]

same, blank page, cant play

[Fexno]

[Threads about todays connection issues merged]

[SmurfAsH]

No they are not, if servers are up why can't we still log in?
Because you're having some bigger server connection problems.


Every time I come up with a white blank page. Please do not tell me empty the cache, tried it thousand of times. + even the pictures at the home page do not load properly. (note: do not have any connection problems, this is specific to this site)
Have you tried simple page refreshes and/or ctrl+F5?
Have you killed all other unnecessary network processes and tried to access your island?

It's obvious TSO servers atm are not working that well, as they should, and it seems like BB has decided it's better to let people get stucked in loading screens than actually fix the problem.

I do very seldom has any bigger server connection problems here on liveserver, but do have from time to time when trying to play on testserver, using my laptop and wifi.

[Horror_]

I tried anything and once again the same problem today. I guess it does not worth spending money and time for this game anymore as I can show no progress due to connection problems!