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EWiggin
04.12.14, 22:48
Of great concern to me is the attitude and tone of players towards the devs? Why should they want to help us with all the abuse and an almost complete lack of praise for anything that they do in a game that users purport to enjoy.

Sure there are some frustrations - but let's cut them some slack for all the good times they've given us. Criticism is so out of control that it must be hard for them to take it/us seriously - what is real and what is just troll vitriol.

I for one say +1 to the devs. Sure, I look forward to my generals calming down on Roaring Bull but there's little to dislike in anything else they've delivered. Just tweaks - which if there was calmer, nicer feedback, then it might be easier for them to see what needed to be fixed rather than assuming that nothing is well received and everything needs to keep changing.

Thanks Dev Team :) Know that you are appreciated by some...

Happy Settling :)

BDM1975
04.12.14, 22:51
Well said EW :)

fishslice
04.12.14, 22:57
EWiggin - my mother always used to tell me respect had to be earned. The early developers and game directors have my utmost respect and their ability to share their long term approach through a dev diary that talked about the direction the game intention was going was always well received. Its the thought and effort that went into the early game that keeps us all interested.


In the last 2 years we seem to have had multiple developers / directors that don't appear to want to engage - look at most of the recent dev diarys that are delivered regarding an aspect of the game about to be introduced rather than about a forward look diary or look at the negative feedback provided globally that has been ignored, consider all the aspects that are never put on test but thrown into the game and break things, look at all the items pushed onto test that excite the community and are then removed never to get mentioned again and you will notice that the attitude from BB Towers is one of contempt for engaging with their paying community and then ask yourself again why they don't get cut any slack.


I for one relish the time when the existing development and management team move on and get replaced with a team that has the same ethics and morals as the original team.

Fanfas
04.12.14, 22:58
+1, they make some mistakes... but they should be acknowledged for their work, no one likes to just be trash talked... a litle incentive is always nice.

Fanfas
04.12.14, 23:01
EWiggin - my mother always used to tell me respect had to be earned. The early developers and game directors have my utmost respect and their ability to share their long term approach through a dev diary that talked about the direction the game intention was going was always well received. Its the thought and effort that went into the early game that keeps us all interested.


In the last 2 years we seem to have had multiple developers / directors that don't appear to want to engage - look at most of the recent dev diarys that are delivered regarding an aspect of the game about to be introduced rather than about a forward look diary or look at the negative feedback provided globally that has been ignored, consider all the aspects that are never put on test but thrown into the game and break things, look at all the items pushed onto test that excite the community and are then removed never to get mentioned again and you will notice that the attitude from BB Towers is one of contempt for engaging with their paying community and then ask yourself again why they don't get cut any slack.


I for one relish the time when the existing development and management team move on and get replaced with a team that has the same ethics and morals as the original team.

Still you are still playing after 2 years, so they must be doing something good... right.

EWiggin
04.12.14, 23:02
EWiggin - my mother always used to tell me respect had to be earned. The early developers and game directors have my utmost respect and their ability to share their long term approach through a dev diary that talked about the direction the game intention was going was always well received. Its the thought and effort that went into the early game that keeps us all interested.


In the last 2 years we seem to have had multiple developers / directors that don't appear to want to engage - look at most of the recent dev diarys that are delivered regarding an aspect of the game about to be introduced rather than about a forward look diary or look at the negative feedback provided globally that has been ignored, consider all the aspects that are never put on test but thrown into the game and break things, look at all the items pushed onto test that excite the community and are then removed never to get mentioned again and you will notice that the attitude from BB Towers is one of contempt for engaging with their paying community and then ask yourself again why they don't get cut any slack.


I for one relish the time when the existing development and management team move on and get replaced with a team that has the same ethics and morals as the original team.

If there are constant new teams, might there be a need for us to engage with them - and treat them nicely - and tell them calmly what we want without vitriol?

Naveed1967
04.12.14, 23:03
good

ildi01
04.12.14, 23:13
I like all the changes :) I think everybody on all levels can find challanges here..and as a social game we can help each other to get over problems...We faced all the same lag, bugs and players i met on adventures were really patient with failed blocks and time...nice to do quests again and enlarge, think over economy...using all buildings that we built for quests but never used...+1 to devs :)

BAAAHHHHHJJJAAA
04.12.14, 23:32
Of great concern to me is the attitude and tone of players towards the devs? Why should they want to help us with all the abuse and an almost complete lack of praise for anything that they do in a game that users purport to enjoy.

I don't know, maybe because it's their job.


Fishslice pretty much sums it up.

Yes well done Devs for finally answering a threat that has about 40 pages of people begging for this.



Still you are still playing after 2 years, so they must be doing something good... right.


Fish gives much more to his guild and NFL community than most do, that includes most Devs, so to say they must be doing something right isn't a fair assumption of why he, like many, have kept playing.

Maybe if the Developers had started to act sooner more players would not have left.

fishslice
04.12.14, 23:47
Fanfas - I thought I was clear about why I still play - 'Its the thought and effort that went into the early game that keeps us all interested.'

EWiggin
05.12.14, 00:05
Have you considered leaving then? Oh yes - both you and BAAAHHHHHJJJAAA said you would leave over the recent changes.

I'm glad you decided to stay (even if forums are a bit depressing). But have you considered that there is not only the flame (stick)? There is also the carrot...

If as you say, it is constant new teams of Devs, why not give them a chance rather than transferring your vitriol to them as they arrive...

fiyon
05.12.14, 01:43
+1 to the devs.

CrazyBat
05.12.14, 02:25
Meh..not impresed. Still -1 for the devs.

fangerious
05.12.14, 07:09
I couldn't agree more with EWiggin. I think constant complaining doesn't give any credit to the hard work being done by devs.
They are making an effort to keep the game interesting and trying to fix what needs to be fixed.
Not all will like it, but I don't think it should be a democracy...
The object of BB is to make more people play the game and enjoy, and If some changes lead a lot of people to leave, I'm sure they will notice
Granted, there are things that can improve, and I'm sure they will eventually.

There are a lot of changes recently - but do you really want to keep playing the same game for 2 more years?
I can't say I hate the changes, nor do I absolutely love them, but I'm getting used to them, and at least it requires me to think once in a while :-)

Thejollyone
05.12.14, 07:43
for the most part, it looks like a Northisle Dev Appreciation Society has been formed - good luck with that...

ksinori
05.12.14, 10:33
It's the new stuff that continues to arrive that keeps me playing. 1 major change every year is fine:

- Fairy Tale adventures last year.
- Expedition islands ("PvP" is just part of it), this year.

And the game continues to be improved all the time.
Besides that, forum is a really big gem, when it comes to keeping an eye on how other players "fight" the difficulties.

"We demand sunny weather every day!!"

Mortallicus
05.12.14, 11:01
+1 EWiggin :D

bigburp
05.12.14, 11:16
complaining or pointing out flaws? maybe, just maybe when people here point out problems with the game, it might help devs to listen and get it right. so complaining about other people complaining is not really productive either.

i for one have stopped buying gems which support the game, when the direction is unclear,and we get badly thought out "improvements" which are detrimental to our game.

so at the moment its a -1 from me

CrazyBat
05.12.14, 11:34
Lets all join our hands and sing sing-alongs, peace and sunshine everything is peachy. My game still loads 5 minutes since the last update; still hear there are adventure bugs so not doing 1 adventure for more than a week now...woopdidy hoo! +1 devs!

"Besides that, forum is a really big gem, when it comes to keeping an eye on how other players "fight" the difficulties."

I expect them to be at the minimal level as I expect it from any other company. Every single update or implementation I'm out of play for at least a week.
And noticed I haven't even mentioned how I feel about removal of weapons and cuts in the loots and moving adventures out from the merchant?
Heh. +1000 devs.

Vaargson
05.12.14, 12:51
I'm sorry, but why should they be praised?

They are PAID by a company that earns MONEY to develop a game. Pretty much everything they do messes up the game for the people that PAY to play this game.

It is very very simple. If I made the amount of mistakes they make every time they do anything, then I would be fired. I would expect to be fired.

If mistakes happened rarely, then people would praise.

Vaargson
05.12.14, 12:59
In fact, I would go even further. They are being paid by a company that has a stated aim of making money.

Because the developers mess up absolutely everything they implement, the company that PAYS them, makes less money. It makes less profit.

So, not only are they upsetting paying players, they are devaluing the business that is ultimately owned by shareholders. Destroying shareholder value is something that no employee should be encouraged to do.

MCLueppers
05.12.14, 13:07
In fact, I would go even further. They are being paid by a company that has a stated aim of making money.

Because the developers mess up absolutely everything they implement, the company that PAYS them, makes less money. It makes less profit.

So, not only are they upsetting paying players, they are devaluing the business that is ultimately owned by shareholders. Destroying shareholder value is something that no employee should be encouraged to do.

Well said. But again, don't blame the developers, blame the management. After all we all follow someone elses direction when employed. For me most important is that management/game designers pay much more attention to our feedback, then community manager gives feedback as-well - what is a nice idea and is about to find a place in the game or why something is impossible to be implemented. At the current stage the amount of feedback we get is appalling. I don't remember seeing even on test forums any news about the future development plans of the game probably because it's considered company's secret from competition.

neil666
05.12.14, 13:17
Full marks to the devs for trying to improve the game but i think they forget this is a browser game and needs to be kept simple, putting pictures over every barracks mucks things up. Any game that takes 3 - 4 years to complete i would say is hard, to suddenly make the game much harder and call it rebalancing is crazy.

Vodkat
05.12.14, 13:21
I have to disagree, the devs do get praise when they get somethink right.

But remeber most of the things and bugs players moan about on this forum, have already been given and ignored as constructive critisim on the test forums.

Anyone who has played a an online game before knows that offcourse you will never get rid of all bugs in a test server before the live. But we do tend to get get alot more than we should.

Side note Ewiggin even if people say they are planning to leave the game because of changes, you shouldnt try an encourage them like you did earlier in this thread. That is horrible support for the game.

Mortallicus
05.12.14, 14:19
I understand that despite the complaints there are many more players (not complaining) that are just playing and enjoying the game and rarely visit the forum because its such a miserable place to be.

I would like to see the forum better used then more would take part an area specific for complaints for example.

If you have a bug or a technical problem keep your wrath for those areas.

I do like the new content and the fact that the game is evolving to entice new players.

Thejollyone
05.12.14, 14:38
forum is a place for feedback, if we are asked for feedback, however good or bad, then so be it. In your world of unicorns and lovehearts it may not sit well. But let's not make the forum a place for hugs and kisses like G1 used to be

thank you

Bluesavanah
05.12.14, 16:46
I more inclined to credit the players who after years of campaigning are finally seeing some of the things they wanted introduced, maybe not quite what they had envisaged (PVP) but nevertheless it's arrived. The new barracks interface on test looks good but again another player campaign, 24 hour buffs was also a player suggestion.

Sinister-King
05.12.14, 17:06
EWiggin - my mother always used to tell me respect had to be earned. The early developers and game directors have my utmost respect and their ability to share their long term approach through a dev diary that talked about the direction the game intention was going was always well received. Its the thought and effort that went into the early game that keeps us all interested.


In the last 2 years we seem to have had multiple developers / directors that don't appear to want to engage - look at most of the recent dev diarys that are delivered regarding an aspect of the game about to be introduced rather than about a forward look diary or look at the negative feedback provided globally that has been ignored, consider all the aspects that are never put on test but thrown into the game and break things, look at all the items pushed onto test that excite the community and are then removed never to get mentioned again and you will notice that the attitude from BB Towers is one of contempt for engaging with their paying community and then ask yourself again why they don't get cut any slack.


I for one relish the time when the existing development and management team move on and get replaced with a team that has the same ethics and morals as the original team.

+1

blaack_dragon
05.12.14, 17:29
i for one enjoy the game and the company the game brings like all thing new there are always teething problems and some things work and others dont thats all part of the game developing and as EW has stated they deserve the regonition for what they do after all they have to put up with us all lol :-) keep up the good work

fishslice
05.12.14, 17:59
Have you considered leaving then? Oh yes - both you and BAAAHHHHHJJJAAA said you would leave over the recent changes.

I'm glad you decided to stay (even if forums are a bit depressing). But have you considered that there is not only the flame (stick)? There is also the carrot...

If as you say, it is constant new teams of Devs, why not give them a chance rather than transferring your vitriol to them as they arrive...


Of course I have considered leaving. In fact in previous posts I have already mentioned my playing style has changed and I am no longer as active as I used to be. I don't believe I have stated that I would leave over the current changes at all. I have recently stated that I dislike the lack of feedback from BB and hope that things change - that doesn't appear to be the case and it is that aspect that has made me review my commitment to the game.
In fact I like the recent changes - Not getting weapons in loot has pleased me, I haven't tried PVP yet as I hear its more buggy than an ant nest but both of the new buildings are sat on my island at L5.


I haven't decided to stay, but I haven't decided to leave either. I enjoy the balanced view the forum provides although it is unfortunate it is not an active forum so generally doesn't get a full representation of the playing community and as such is always likely to attract the moaners more than the accolades. If you care to review some of my posts you will see that in most of my posts I tend to be fairly balanced and have used both stick and carrot with BB many times - I am happy to praise them when I believe its appropriate.


The reference to changing dev teams is based upon a personal assumption and not a fact but I still maintain that they have done nothing to earn my respect. If a team came along (new, old or existing) and; provided feedback on our requests for clarity, confirmed they have a roadmap of development and stated if the things previously promised or alluded to are still on it or removed, indicated that the General Science Tree and Home Island Science Tree was still in development, suggested when the extra islands may be available etc etc etc then I would be happy to be at the front of the applause queue.


I don't always expect to like the messages and feedback they may provide in my utopian view of how they should interact but they would get my respect for the honesty and clarity. Until then its still a -1 from me.

Narcil
05.12.14, 18:27
ya thanks for making the game almost unplayable, pvp not worth even considering and regular adventures not worth doing because the loot is crap. not to mention the terrible new UI making attacks harder to send.

hey but at least you're going to upgrade the barracks....

Mortallicus
05.12.14, 20:25
Well the +1 and the -1 seem to be about equal so far.

Just a thought if saying +1 = Unicorns and Hearts
The other end of the spectrum just does not bear thinking about :D You get what you put in I guess.

Zotamedu
05.12.14, 20:44
Of great concern to me is the attitude and tone of players towards the devs? Why should they want to help us with all the abuse and an almost complete lack of praise for anything that they do in a game that users purport to enjoy.

Sure there are some frustrations - but let's cut them some slack for all the good times they've given us. Criticism is so out of control that it must be hard for them to take it/us seriously - what is real and what is just troll vitriol.

I for one say +1 to the devs. Sure, I look forward to my generals calming down on Roaring Bull but there's little to dislike in anything else they've delivered. Just tweaks - which if there was calmer, nicer feedback, then it might be easier for them to see what needed to be fixed rather than assuming that nothing is well received and everything needs to keep changing.

Thanks Dev Team :) Know that you are appreciated by some...

Happy Settling :)
I praise them when they do something worthy of praise. I see no reason to be polite and thank them when they repeatedly treat us like garbage. It's hard to be happy when they ask for player feedback and then promptly ignore all user feedback they get and release bugs that was reported on the test server. Why should I be happy when they spend loads of time introducing broken stuff no-one asked for instead of fixing the old bugs? There's been lots of small quality of life improvements they should have fixed that would make people happy but instead they keep breaking the game.

I'll stop calling them incompetent when they show some signs of competence.

Zotamedu
05.12.14, 20:49
EWiggin - my mother always used to tell me respect had to be earned. The early developers and game directors have my utmost respect and their ability to share their long term approach through a dev diary that talked about the direction the game intention was going was always well received. Its the thought and effort that went into the early game that keeps us all interested.


In the last 2 years we seem to have had multiple developers / directors that don't appear to want to engage - look at most of the recent dev diarys that are delivered regarding an aspect of the game about to be introduced rather than about a forward look diary or look at the negative feedback provided globally that has been ignored, consider all the aspects that are never put on test but thrown into the game and break things, look at all the items pushed onto test that excite the community and are then removed never to get mentioned again and you will notice that the attitude from BB Towers is one of contempt for engaging with their paying community and then ask yourself again why they don't get cut any slack.


I for one relish the time when the existing development and management team move on and get replaced with a team that has the same ethics and morals as the original team.

I remember back when the game was released. Sending bug reports was interesting because the ones you spoke with actually wanted to solve the problem and you could have a discussion on what the problem was and what triggered it. They even sent me replacement resources for bugs and a couple of times for helping them trigger bugs. Now we mostly get an automated response telling us to update flash, clear the cache and that any complaints have been forwarded because that's all the community manager is allowed to do. I do not envy poor Ian's job.

Alinora
05.12.14, 21:22
I agree with you, EW :)

CrazyBat
05.12.14, 21:29
Well the +1 and the -1 seem to be about equal so far.

Just a thought if saying +1 = Unicorns and Hearts
The other end of the spectrum just does not bear thinking about :D You get what you put in I guess.


Lol :D

Astraldimension
05.12.14, 21:53
+1 to the devs for the new content, +1 to those who give feedback and +1 to those who send feedback until it gave results.

BAAAHHHHHJJJAAA
06.12.14, 05:49
Have you considered leaving then? Oh yes - both you and BAAAHHHHHJJJAAA said you would leave over the recent changes.

I will leave, I have a date and everything, and things like BB, the Devs et all finally get something correct won't change that as BB are flogging a dead horse; same adventures but a shuffle about with the loot, a limitation for certain adventures that players enjoyed doing and this capture the flag rubbish means IF you want to stay and participant you have to start from zero.

Ahhh but I can make 5k of troops in one hit now so it's all ok.

Some players, like slice and myself, have been waiting for PVP for 2-3 years. We have gotten everything out of the game and have stayed loyal all the while building resources and acquiring extra generals just for Pvp, only to find out that it has been for nothing.

If they want to keep our loyal they will have to do more than answering one request.


.....And I do think of the stick and carrot, every time i message support complaining about something and the reply i get NEVER, I repeat NEVER is accompanying by any form of apology I consider the stick.



for the most part, it looks like a Northisle Dev Appreciation Society has been formed - good luck with that...


Bwahahahaha This I loved

Dorotheus
06.12.14, 07:20
Far as I can see it's too early to jump onto either bandwagon, lets have a bit of patience and see the results first before handing out the gold stars or 40 lashes.

Mortallicus
06.12.14, 11:53
Of great concern to me is the attitude and tone of players towards the devs? Why should they want to help us with all the abuse and an almost complete lack of praise for anything that they do in a game that users purport to enjoy.

Sure there are some frustrations - but let's cut them some slack for all the good times they've given us. Criticism is so out of control that it must be hard for them to take it/us seriously - what is real and what is just troll vitriol.

I for one say +1 to the devs. Sure, I look forward to my generals calming down on Roaring Bull but there's little to dislike in anything else they've delivered. Just tweaks - which if there was calmer, nicer feedback, then it might be easier for them to see what needed to be fixed rather than assuming that nothing is well received and everything needs to keep changing.

Thanks Dev Team :) Know that you are appreciated by some...

Happy Settling :)

Still +1 and -1 seem equal
I thought there should be a reminder that this thread is a thank you for the good times the developers have given us, the things that have kept us interested and playing. I will hopefully reach the 3 years in a couple of months which is longer than most of the games I have played especially the hours in the day I spend here. The game has been changed drastically since I started and some elements of the early days I do miss. But new has been added which I would now also miss :)

xxGurentai
09.12.14, 18:19
+1 devs

pipl
09.12.14, 20:30
I like this thread so much and totally agree with your sentiments EWiggin.
It must be difficult to balance the need of the game to supply a revenue stream and pay wages/outgoings for devs etc on the other hand.
Sure we get bugs appearing at times but they do get sorted and the game goes on.

Vaargson
09.12.14, 21:26
so still saying +1 following the return of the lovely population bug that just destroys the game for people?

Bfreak
09.12.14, 22:37
totally agree ! +1 to the devs

Singaboy
10.12.14, 00:18
+1 for the devs to repeatedly give us a trip down memorial lane by implementing long lost bugs :)

queen-vicious
10.12.14, 05:52
I don't see why it is extreme to expect a fully functioning game 99% of the time.
I do not understand why the powers that be are introducing multiple new features, when players basic expectations to log smoothly into the game and play without multiple game affecting glitches can not be met.
I do not understand why players are congratulating people for not doing their job accurately. ok so glitches may be fixed eventually, but they shouldn't happen so often in the first place.

Yes it is hard to develop and run a game this size, but come on, every week a new bug or glitch or impossible lag ... even the most patient of players get frustrated with good cause.

Ozzymandeus
10.12.14, 09:02
I don't see why it is extreme to expect a fully functioning game 99% of the time.
I do not understand why the powers that be are introducing multiple new features, when players basic expectations to log smoothly into the game and play without multiple game affecting glitches can not be met.
I do not understand why players are congratulating people for not doing their job accurately. ok so glitches may be fixed eventually, but they shouldn't happen so often in the first place.

Yes it is hard to develop and run a game this size, but come on, every week a new bug or glitch or impossible lag ... even the most patient of players get frustrated with good cause.

+1 to queen-vicious... I Really couldn't have put this better myself.

When I was young I was taught that respect is earned and that praise only when it is due. I am finding it hard to remember an update that was introduced that didn't mess up the game. Yes, I appreciate not everything can (and will) go smoothly, but game breaking bugs making it past test phase and on to live servers should be the exception.... not the rule!

-1 to the devs

Salem_Warrior_1
10.12.14, 09:46
-3 for effort.
i wont praise someone for failing at there job
if my workers kept rolling out broken products , poor fixes, and lame excuses....idd sack um

Mortallicus
10.12.14, 10:11
+1 to queen-vicious... I Really couldn't have put this better myself.

When I was young I was taught that respect is earned and that praise only when it is due. I am finding it hard to remember an update that was introduced that didn't mess up the game. Yes, I appreciate not everything can (and will) go smoothly, but game breaking bugs making it past test phase and on to live servers should be the exception.... not the rule!

-1 to the devs

I do not think it is extreme to say that in your view something is not working for you , or to open discussions about the way the game is developing its what the forum is for. Its in BB's interests I am sure to hear ALL the different points of view. But that is not what has been happening in recent months. Those that want to say a good thing or a thank you are being flamed by many. Is it so bad to have a positive thread? Okay disagree but why are some making heavily sarcastic comments about the reason for the thread and about the poster. It is quickly forgotten that many players HAVE been asking for changes in the game, new content etc. and for as long as 3 years. Of course BB have to keep evolving the game. There are lots of people to keep happy not just a few.

I also was taught that respect has to be earned and which is why i respect those with a more balanced view then just moaning about everything even before it occurs. This sort of behaviour is just 'destructive' not helpful and has spread to G1. So as a new player are you really going to want to join such misery. I have left other games because of the nastiness on the forums and in general chat.

I have played the game nearly 3 years and of course there have been problems but not many that a little good nature and humour could not cope with. So why not say thank you for the good bits, for the trying to give us what we want. Many that sound so unhappy have been playing for a long time. Surely if the game was that bad and if there was nothing to thank the developers for you would not be here now. I have looked back in old posts (old being a few months) and many of the really sarcastic, flaming characters actually used to make good constructive posts. Last Christmas Event was hailed as the best ever. I think where it all went wrong was when the Event Calendar went wrong at Easter. Many of those that used to take the rough with the smooth changed and suddenly the game had been terrible since the year dot :D

Ozzymandeus
10.12.14, 11:05
Those that want to say a good thing or a thank you are being flamed by many.
You say that after quoting my post...
I hope you are not implying that by praising queen-vicious I was flaming others she was disagreeing with?


This sort of behaviour is just 'destructive' not helpful and has spread to G1. So as a new player are you really going to want to join such misery.Which is why I tend to avoid such conversations on G1. As a new player I barely paid much attention to the forums and I imagine many new player are, like I was, too busy learning how to play the game to be trawling through long threads on the forums. So, when I find reason to be critical of the game I tend to come here.


Many that sound so unhappy have been playing for a long time. Surely if the game was that bad and if there was nothing to thank the developers for you would not be here now. I have looked back in old posts (old being a few months) and many of the really sarcastic, flaming characters actually used to make good constructive posts.Is that indicative of those players having a bad attitude to change?
...or is it indicative of the attitude of the company to the changes they are making?

Now, speaking personally, I am open to the possibility that I may be looking back through rose tinted spectacles. However, I have been playing the game now for almost exactly two years and I don't remember insufferable lag, population bugs, hot fixes, and so forth being a regular feature of my first year of play.

People don't tend to become jaded without good reason.

Mortallicus
10.12.14, 13:16
You say that after quoting my post...
I hope you are not implying that by praising queen-vicious I was flaming others she was disagreeing with?

No I was just answering you together why I feel it important to praise the good as well as have a say if you wish about the bad. I thought I was very clear that the flaming is by many i certainly did not say or imply that either of you were flaming.



Which is why I tend to avoid such conversations on G1. As a new player I barely paid much attention to the forums and I imagine many new player are, like I was, too busy learning how to play the game to be trawling through long threads on the forums. So, when I find reason to be critical of the game I tend to come here.

Is that indicative of those players having a bad attitude to change?
...or is it indicative of the attitude of the company to the changes they are making?

As a new player to games i do tend to look at the forums maybe this is unusual!!!
This is the place to come to critique the game I have clearly stated that as well. Again I made it clear nothing wrong with constructive criticism. Personal comments, sarcasm etc at others views are really what i was pointing at.



Now, speaking personally, I am open to the possibility that I may be looking back through rose tinted spectacles. However, I have been playing the game now for almost exactly two years and I don't remember insufferable lag, population bugs, hot fixes, and so forth being a regular feature of my first year of play.

People don't tend to become jaded without good reason.

I do remember a lot of complaints about bugs and lag. I remember my first level 5 building disappearing and BB gave me back the resources to build another. I would guess that was at the end of 2012. 2013 lots of players could not log in and lost their isles for weeks at a time. Guild quests were lost for up to several months for some guilds and were dire to do. Lots of issues. But the game was Beta for most of that time so we used to accept that as the main excuse. So it would be quite easy to don those rosey specs but some people (not saying you or queen vicious :D) become jaded much faster than others and soon frustration sets in when they see no change. The danger is then they just start getting harsher and harsher and cannot abide anyone saying anything positive and that is what I believe is happening now.

Some are quoting their own 'hard facts' taken straight out of thin air to make a point. Comments like the 'game is dying', 'people are leaving in their droves' , 'no one is playing the new content' these are not facts I think many have gone to ground just getting on quietly with the game and that is now what I am going to do at least for a while. Hopefully later some of the haters of the game and those that dislike hearing from the players that like it warts and all, will have upped and gone or at least calmed down.

Ozzymandeus
10.12.14, 14:00
I do remember a lot of complaints about bugs and lag. I remember my first level 5 building disappearing and BB gave me back the resources to build another. I would guess that was at the end of 2012. 2013 lots of players could not log in and lost their isles for weeks at a time. Guild quests were lost for up to several months for some guilds and were dire to do. Lots of issues. But the game was Beta for most of that time so we used to accept that as the main excuse. So it would be quite easy to don those rosey specs but some people (not saying you or queen vicious :D) become jaded much faster than others and soon frustration sets in when they see no change. The danger is then they just start getting harsher and harsher and cannot abide anyone saying anything positive and that is what I believe is happening now.

I never said there weren't bugs back then, just that my memory is of bugs that were much less frequent and much less severe. As for resources being returned when things go wrong, I have never had that happen... on the few occasions I have asked I have been point blank refused or just plain ignored. I think this is another reason why people are getting frustrated, as Blue Byte give the impression they are unwilling to take responsibility for the mistakes they are making. They just seem to think that a blanket mail giving the same gift to everyone (regardless of if or to what extent a problem affected them) with no hint of apology or regret is enough.

Well, my latest gift is still sitting in my inbox as it is wholly inadequate compensation for the 8 days of premium time that was wasted due to the unplayable lag. Which reminds me.. it is now a whole week since my last mail to support about that with no reply... another example of BB burying their head in the sand hoping a problem will go away, perhaps?

EDIT: Heard back today and they sent a 7 day premium token. Not a case of burying their heads in the sand... more a case of getting buried under tickets concerning issues with PvP... or so the reply claimed.


Some are quoting their own 'hard facts' taken straight out of thin air to make a point. Comments like the 'game is dying', 'people are leaving in their droves' , 'no one is playing the new content' these are not facts I think many have gone to ground just getting on quietly with the game and that is now what I am going to do at least for a while. Hopefully later some of the haters of the game and those that dislike hearing from the players that like it warts and all, will have upped and gone or at least calmed down.
I have seen those so-called 'facts' as well. Whilst it is true that I have seen quite a few players leave recently and I also know that there are plenty of players that have either, like myself, not touched the Colony content or others that have tried it and then decided it is not for them, I do not resent Blue Byte for introducing it because there are those that are playing and enjoying the new features it brings. What I do resent is the fact that its introduction heralded a boat load of lag for me for 8 days and no-one seems to be prepared to reimburse my lost premium time... that I paid for with gems from gem pits which were ultimately purchased with real money. I also resent the major bugs that that update introduced to an aspect of the game I do enjoy immensely (adventures) that no-one from BB even seems prepared to acknowledge, let alone give us any indication that a fix is being worked on, let alone imminent... some 2 weeks later.

Like I said before, I understand that things go wrong sometimes.... and I do love playing this game (when it works), but every update now the first thing I do when I log on is go into guild chat and ask, "What did they break this time?". I expect there to be something gone wrong, and that expectation is rarely unjustified these days.

When I see stuff being done right, that is worthy of praise I speak up, and have done so recently. Unfortunately, apart from some aspects of the Halloween Event that were adjusted after feedback from the test server, I am struggling to think of anything I found particularly praiseworthy that came from the devs this year, hence my -1.

CrazyBat
10.12.14, 15:18
I started typing 3 times and deleted because I would end up again saying something that could be consifered flaming.
I will just say that I am not exactly sure why should I be constructive and curteous when recent moves do not show the same attitude of the company towards the players including me.

Gerontius
10.12.14, 15:40
No I was just answering you together why I feel it important to praise the good as well as have a say if you wish about the bad.

Just like to point out that in my detailed feedback on colonies (http://forum.thesettlersonline.com/threads/29602-Feedback-Colonies-and-PvP-Dev-Diary?p=270293&viewfull=1#post270293) (I refuse to call it "pvp"), I found three things to praise and I made sure to say them. Although one of those things was probably as the result of a bug...

But they were so vastly outweighed by the negatives, including but not limited to extensive bugs, that the overall feedback could only possibly be to remove the feature from the game, go back to the drawing board and try again in 3 months (6 months would be more realistic)

This detailed and I would say very fair feedback has received no response and there has been no admission of, let alone timescale for fixing, the bugs.

So, why exactly are we thanking the current (current is an important word here) development team?

Narcil
10.12.14, 16:15
thanking them for making most of my friends leave and making the game not worth playing of course! yes that includes me, if this keeps up much longer i'm a goner.

my wallet thanks them tho, they've assured i will never spend anything to get gems anymore. i dont mind paying for fun games, but this is getting sad, i relize they are probably working with a skeleton crew because the game is 3y old but still. such bugs is unacceptable even if they only had 1 dev.

Mortallicus
10.12.14, 17:35
As a final say, and it is final, I want the game to continue. I want new players to come. I want to enjoy the game and see others enjoy it too. I am not accusing every poster with an axe to grind that they are flaming. I dont read every post or every thread so if I miss someone saying something positive I apologise profusely its just sometimes its gets a bit lost. I did think there was a chance this would be a nice thread :D

There IS a lot to be happy about and I wanted to pass that message to those who want to enjoy a good game, if some of you see nothing at all that pleases you then that's your problem not mine. I wish you all a very merry christmas lots of fun and laughter.

Ozzymandeus
10.12.14, 18:03
I did think there was a chance this would be a nice thread :D.In the current climate... well... I guess it had a snowball's chance... :D

Larili
10.12.14, 18:36
I would have to on balance give the devs -1, but acknowledge that they may have their hands tied by both the platform and investment restrictions, so it `might' not be just their ability/understanding of the game that is lacking. However in the spirit of positivity I would give the art and graphics department a big +95 ( They lose 5 for the epic wood yard :) ) as the combat armoury, combat academy and recent level 6 upgrades to buildings have been great and true to the theme of Settlers in the modern era. ( Yes I know the devs have just knobbled the resolution :( , but I feel that I would be slipping back into negativity if we go there :) )

topgearfan
10.12.14, 18:50
probably working with a skeleton crew because the game is 3y old but still. such bugs is unacceptable even if they only had 1 dev.

not sure what is considered a skeleton crew in this case but a recent video showed a quite large room with 30(50?) computers.

Narcil
10.12.14, 22:58
not sure what is considered a skeleton crew in this case but a recent video showed a quite large room with 30(50?) computers.

what video? if i had to guess most of those are probably marketing, Community manager, anti-cheat / "banning" department and not actually devs. or it was just for show. 30-50 devs would not release something so terribly bugged, unless they were incompetent, which i doubt they are. probably don't have the means however. which is pretty standard for an "old" game.

Baggis
10.12.14, 23:00
+1 to BB, yes, thanks for:-

- The lag and bugs making existing adventures barely worth playing.
- The new much more rewarding loot.
- Listening to us when we said that PVP needed rebalancing as it was totally unrewarding and a waste of resources.
- Removing Frozen Manors and Return To The Bandit's Nest from the Christmas event.
- Removing adventures from the merchant but still keeping the same adventures as requirements in guild quests over and over.

So, BB, thanks for nothing!

Zotamedu
11.12.14, 00:09
not sure what is considered a skeleton crew in this case but a recent video showed a quite large room with 30(50?) computers.

There's no way they have that many people working on this game alone. BB has 5 online games running right now according to their site so that team is most likely working on all of them. I don't know if they do other stuff for Ubisoft as well.

LordBosse
11.12.14, 02:27
Thank you Dev's for the pop bug you gave us in order to fix a PvP bug, I never even touched that PvP crap :(

-1

CrazyBat
11.12.14, 09:18
I am ready to say +1 to the devs now.
Thanks for everything running smoothly.

Astraldimension
11.12.14, 21:47
As a final say, and it is final, I want the game to continue. I want new players to come. I want to enjoy the game and see others enjoy it too. I am not accusing every poster with an axe to grind that they are flaming. I dont read every post or every thread so if I miss someone saying something positive I apologise profusely its just sometimes its gets a bit lost. I did think there was a chance this would be a nice thread :D

There IS a lot to be happy about and I wanted to pass that message to those who want to enjoy a good game, if some of you see nothing at all that pleases you then that's your problem not mine. I wish you all a very merry christmas lots of fun and laughter.

+1

IndianKid
12.12.14, 16:26
+1 to BB, yes, thanks for:-

- The lag and bugs making existing adventures barely worth playing.
- The new much more rewarding loot.
- Listening to us when we said that PVP needed rebalancing as it was totally unrewarding and a waste of resources.
- Removing Frozen Manors and Return To The Bandit's Nest from the Christmas event.
- Removing adventures from the merchant but still keeping the same adventures as requirements in guild quests over and over.

So, BB, thanks for nothing!

lol +1

Dorotheus
12.12.14, 22:51
Thank you Dev's for the pop bug you gave us in order to fix a PvP bug, I never even touched that PvP crap :(

-1

It's not a pop bug, it's working as intended :(

lordloocan
17.12.14, 14:02
If these people were employed by me they wouldn't be here very long.

Why do folks complain? Simple because they have a reason. And tbh that reason is not so much to do with the bugs (sorry technical challenges given to us), lag (sorry, clear cache, delete cookies, reboot, go buy a new computer, 'it's not our end'), etc. It is the lack of communication as to what is happening and why. People can accept poor service, faulty goods, almost anything, if you tell them why it is happening and acknowledge it is not their fault but yours.

Jim_B
17.12.14, 14:12
It is the lack of communication as to what is happening and why. People can accept poor service, faulty goods, almost anything, if you tell them why it is happening and acknowledge it is not their fault but yours.

This! absolutely this!

Ozzymandeus
17.12.14, 18:35
People can accept poor service, faulty goods, almost anything, if you tell them why it is happening and acknowledge it is not their fault but yours.

.... and actually apologise when the situation warrants it!