View Full Version : Yet another hot fix!
Why is it that with every event we get constant maintenance? One mess after another, we have a test server BB so why does this happen? Please test things properly before deploying them!
Yeh great isn't it.
So the only chance I get to log in is lunch. But broken. So no consecutive log-in bonus again. And gems to unlock the calendar.
The only question is, what will they 'fix' this time that breaks something else?
This seems a little harsh, considering the small number of people who actually use the test server, it is hard to produce these games I would imagine and I suspect that it is even harder to anticipate how game play will be affected on mass. Give them a break. Plus of course it does not go down that often considering all the new things they keep adding to make the game interesting.
This seems a little harsh, considering the small number of people who actually use the test server, it is hard to produce these games I would imagine and I suspect that it is even harder to anticipate how game play will be affected on mass. Give them a break. Plus of course it does not go down that often considering all the new things they keep adding to make the game interesting.
the test server has always loads of ppl on it. not surprising considering there is only one test server for ALL servers.
Adding broken things to an already bugged version does nothing but piss ppl off. Maybe they should fix the bug first before adding new ones...
Hour by hur we will come to full mantainance....only during the day this time............
Salem_Warrior_1
17.12.14, 12:47
one :test never gets anything like the amount of players that the live game gets.. so only some of the many bugs are picked up
two :if BB fix the game IMO take all the time they need, rushing wont help no one
three: its Christmas a few hours out our lives wont kill us, go do some christmas shopping ect
sounds like a good excuse to go to the old rubber dub woohoo
have a merry Christmas one and all
BB is not a garage band. They are now company. They have everything except they are losing track of time. On scale 1 to 5, five for game....on a scale from 1 to 5 for timing: ONE, big as a house
there will always be easter/halloween/xmas events and always at this time in events game gets more laggy and bugs etc but usually is only for 3 months out the yr and if they do special ones like ballongate and footy events etc
yes there are lots of bugs in game and they test things out and get told on test look this is buggy dont do it and do it anyway BUT we cant dictate to them what they can/cant do BB decide what they want in the game at the end of the day
all i would say we need at moment it better communication from BB to us the players to explain whats going on,
maybe something they are trying to fix to try keep people happy is taking longer than expected who knows but odds are the game should be up at some point today once they sort out whatever they are hoping to achieve with this down time
Down time is much better than it use to be. As for people on test server, hard to know how many people do actively use it, not that many outside of major updates I would guess
maintanance expected to last 2 hours. it has been 3 hours at this point.
this is why i have trust issues
one :test never gets anything like the amount of players that the live game gets.. so only some of the many bugs are picked up
two :if BB fix the game IMO take all the time they need, rushing wont help no one
three: its Christmas a few hours out our lives wont kill us, go do some christmas shopping ect
sound like a good excuse to go to the old rubber dub woohoo
have a merry Christmas one and all good point Salem_Warrior and a happy Christmas 2 U
To be fair, there have been updates posted on the front page:
Further improvements will be deployed on Wednesday (17th) between 09:00 and 11:00am 12.30pm 13.30 GMT, a gift package will be sent the same day
12.10 pm GMT: The deployment end time has been pushed to 13.30 GMT.
10.25 am GMT: The deployment end time has been pushed to 12.30 pm GMT.
09.40 am GMT: Servers went down.
But yeah, very annoying...
oh well now its getting annoying the guys in my adv will be stuck till tomorrow and i needed just lunch last attack :D was ok its 2h and can wait but cant wait 4h...
why use the test server if bug reports are ignored and its just deployed as is with very small changes i for one log in and have a quick look at upcoming events stopped playing it a long time ago
I'd like to see the player feedback if BB were to announce they're skipping the next event in order to do some bugfixing instead...
i.e. players would rather have events with bugs than just the same old, same old with the only change being bugs that get slowly fixed. And if BB don't have the resources to do both then it's clear which one they choose. Because they can't do otherwise, really.
lordloocan
17.12.14, 13:37
Ah well, 11 came and went, oops so did 12:30, ooh look there goes 13:30, or is my watch wrong?
Errol_Chin
17.12.14, 13:41
To be fair, there have been updates posted on the front page:
Further improvements will be deployed on Wednesday (17th) between 09:00 and 11:00am 12.30pm 13.30 GMT, a gift package will be sent the same day
12.10 pm GMT: The deployment end time has been pushed to 13.30 GMT.
10.25 am GMT: The deployment end time has been pushed to 12.30 pm GMT.
09.40 am GMT: Servers went down.
But yeah, very annoying...
13:40 GMT - still says 13:30 GMT, and still not up
hahah i knew it would happen was just waiting for someone to hint that they run over time they said lol
its only few mins later than they said im sure they are doing their best and will probably be back live soon.
Just think ok these are European servers but I know we have people from New Zealand and Australia etc play on them they have to deal with this all the time as ok BB do it when Europe sleeps normally but not for our friends south of the Equator it isn't they just let BB do what they have to and get on with it
dragqueenleeds
17.12.14, 13:42
Nope, BB must of gone to Xmas lunch!! Cant wait for the FREE gifts, I wonder if it will be 10 or 20 FISH???
MCLueppers
17.12.14, 13:45
Nope, BB must of gone to Xmas lunch!! Cant wait for the FREE gifts, I wonder if it will be 10 or 20 FISH???
Just pick 3 of these:
1x 250 Universal refill
1x Exotic fruits basket
1x 150 Stone/Marble refill
1x 200 fish
1x 600 meat refill
1x 150 population
ok BB do it when Europe sleeps normally but not for our friends south of the Equator it isn't they just let BB do what they have to and get on with it
You know how the world is spinning? :p
You know how the world is spinning? :p
lol :)
SnowyTheWarrior
17.12.14, 13:50
To be fair, there have been updates posted on the front page:
Further improvements will be deployed on Wednesday (17th) between 09:00 and 11:00am 12.30pm 13.30 GMT, a gift package will be sent the same day
12.10 pm GMT: The deployment end time has been pushed to 13.30 GMT.
10.25 am GMT: The deployment end time has been pushed to 12.30 pm GMT.
09.40 am GMT: Servers went down.
But yeah, very annoying...
1.50pm and still no game!!
aryan123405
17.12.14, 13:50
how many time you have to postpone downtime come on pls plan ahead .... been waiting for 3 hrs now .. send me 2000 granite as comp and i am happy.
Update:
Further improvements will be deployed on Wednesday (17th) between 09:00 and 11:00am 12.30pm 13.30pm14.00 GMT, a gift package will be sent the same day
Update:
Further improvements will be deployed on Wednesday (17th) between 09:00 and 11:00am 12.30pm 13.30pm14.00 GMT, a gift package will be sent the same day
1400 now, why not just put 2015 as start date, probably be closer
UPDATE: now delayed until 1400 gmt - which gives them 9 more minutes... I don't understand why they couldn't have updated that 20 mins ago.
Because he asked i think u should take his 2k grannite away and give it with mine so i get 4k :P
tbh if they need to fix somethink they need to fix somethink. bugs and problems will always occur even with a test server.
Yeay, it's two pm I can play now... oh wait....
lordloocan
17.12.14, 14:04
Ah well, 11 came and went, oops so did 12:30, ooh look there goes 13:30, or is my watch wrong?
Woohoo, there went 14:00.
aryan123405
17.12.14, 14:05
its 1 am in australia i am addicted to the game.
Errol_Chin
17.12.14, 14:05
12.10 pm GMT: The deployment end time has been pushed to 14.00 GMT.
12.10 pm GMT: The deployment end time has been pushed to 13.30 GMT.
10.25 am GMT: The deployment end time has been pushed to 12.30 pm GMT.
09.40 am GMT: Servers went down.
So do you think 12:10 they already knew it would be 30 mins more - or just to cringeworthy to put "13:45 pm GMT: The deployment end time has been pushed to 14.00 GMT." :)
Hey BB - as much as I take the mick, its only coz been there done that ;) keep on keepin on :) you're still 36 hours ahead of the worst "2 hour update" I have co-ordinated
kenworthtrucker
17.12.14, 14:06
14:05 and still locked out
Five hours downtime so far, BB keep extending the time. This is really a joke, why can't this updates or maintenance be done during the night when less people would be trying to play the game? Come on BB get the game back o line.
Zerubbabel
17.12.14, 14:09
Further improvements will be deployed on Wednesday (17th) between 09:00 and 11:00am 12.30pm 13.30pm14.00 GMT, a gift package will be sent the same day
Why do they keep changing the time to something thats allredy passed???
Solid work from BB once again. If they actually used feedback from the test server and didn't roll out broken rubbish more people would use it. They put stuff on there then change it before it goes live so you can't get any useful information from it any more. They may as well not bother with the test server in the first place at this point. They just release broken features anyway even after they've been told for weeks from the test server so what's the point in going on it? There is none. They'll just release anyway then bug fix it after, continuously reintroducing the same bugs over and over (population broken yet again, huge interface lockups .... again).
I honestly would rather they skip an event. Chuck the calendar in for xmas then make the game actually run properly. It's so laggy and lame now. Getting sick of waiting 5 minutes for adventures to come through. Finally after 3 years we're getting a fixed barracks troop ordering system but that is almost guaranteed to be broken as hell when they release it
MCLueppers
17.12.14, 14:10
One thing for sure: don't set your clock using BB as reference.
We all approaching Christmas and not 1th of april.
Did BB have calendar out of date? It seems to me as a joke - every 30 min to put more 30 min.
probably not the best time to use a one day prem, I guess I wont be compensated for that. Not sure this update was on the xmas schedule released a few days ago.
chelseamick
17.12.14, 14:13
would rather BB sort it properly than have the removed connection probs when they introduce Pvp, yeah its annoying but as in real life removed happens
Please do not swear on the forums
and why the german servers are online since more than 1 hour ??
14.10 GMT: Final checks are being done now. Game should be online soon. Gifts will be sent shortly after.
On the first day of Christmas BB gave to me.......a bunch of usless stuff (new loot)
On the second day of Christmas BB gave to me....brand new pvp (or pve or just stuff we didn't want)
On the third day of Christmas BB gave to me....Generals to drunk to fight (5 attacks or more to kill one bandit in the ls camp)
On the fouth day of Christmas BB gave to me....uncontrolable econnomy (50% faster weapons smiths etc or was that double speed smiths etc?)
On the fifth day of Christmas BB gave to me....wrong troop count (population errors)
On the sixth day of christmas BB gave to me....
Anybody want to keep going?
On the first day of Christmas BB gave to me.......a bunch of usless stuff (new loot)
On the second day of Christmas BB gave to me....brand new pvp (or pve or just stuff we didn't want)
On the third day of Christmas BB gave to me....Generals to drunk to fight (5 attacks or more to kill one bandit in the ls camp)
On the fouth day of Christmas BB gave to me....uncontrolable econnomy (50% faster weapons smiths etc or was that double speed smiths etc?)
On the fifth day of Christmas BB gave to me....wrong troop count (population errors)
On the sixth day of christmas BB gave to me....
Anybody want to keep going?
LOL!
On the sixth day of Cheistmas BB gave to me...daytime mantainance that supposed to last real short hihihihi
The fact that there are issues that need fixing is fine, but at least don't make a dozen empty promises on when downtime will end and only an hour after each "deadline" runs out you update the main page with extended downtime and claim you updated it half an hour before the deadline hit...
14.10 GMT: Final checks are being done now. Game should be online soon. Gifts will be sent shortly after.
Soon as the promise to introduce large stacks of troops in the barracks?
Considering the term soon, as it was used by BB maybe the game will be back around september 2015
So do you think 12:10 they already knew it would be 30 mins more - or just to cringeworthy to put "13:45 pm GMT: The deployment end time has been pushed to 14.00 GMT." :)
Hey BB - as much as I take the mick, its only coz been there done that ;) keep on keepin on :) you're still 36 hours ahead of the worst "2 hour update" I have co-ordinated
Thanks for pointing that out! Fixed now for the real time.
UPDATE: Final checks are being done now. Game should be online soon. Gifts will be sent shortly after.
Take some time out and stop being such addicts. there is a life outside Settlers.
the game has been and will always be the same before, during and after any fix or event.
For a game that you don't have to pay for this is pretty good.
HO HO HO ( Bah Humbug)
ATHTHEMANIAC
17.12.14, 14:24
they will proberly have a gem sale right after so we can pay even more for this lovely smooth bugfree game they supply us with :P
these lot would be unable to run a piss up in a brewery....lol
Personally I think these updated times, albeit telling us about delays are much, much, preferable to silence and being kept in the dark like a mushroom :)
Very refreshing to see continuous updates for once. GJ BB_Ravel
Could BB define soon ?
14.10 GMT: Final checks are being done now. Game should be online soon. Gifts will be sent shortly after.
14:30 still not up :(
allnightlong
17.12.14, 14:29
UPDATE: Strike by settlers over working hours has swept the lands. The national Settlers coal board in negotiation with miners over conditions (re balancing ) are not happy with having to produce more to meet demands.
I was reported the the mood of the settlers turned nasty after a delay in securing benefits and several mines ( L5) have been torn down.
A lucky explorer on his return was asked if he would continue work and replied "hhmmm"
Salem_Warrior_1
17.12.14, 14:29
thanks ravel, im ok got lappy down local now, its all BB's fault im out enjoying myself hehe thank you
Gwydions_heir
17.12.14, 14:30
14.10 GMT: Final checks are being done now. Game should be online soon. Gifts will be sent shortly after.
Soon as the promise to introduce large stacks of troops in the barracks?
Considering the term soon, as it was used by BB maybe the game will be back around september 2015
I remember how long "soon" was when they were introducing the move building function. I think your estimate of september 2015 is wildly optimistic!
Very refreshing to see continuous updates for once. GJ BB_Ravel
+1
Yeah, much better to be told that we can't play than just finding out for ourselves.
But seriously it is nice to get some real news at last ....please keep it going BB :-)
Thejollyone
17.12.14, 14:31
any idea exactly what this update is meant to be doing? If it's to improve the generally awful gameplay since the intro of PvP, please take all the time you need.
well guys and gals been fun in forum lol
but putting chooks to bed and school run time so plenty of time for "soon" for me as I wont be here for a hour or so anyway :)
Hope you all have fun when you are in game and BB sends nice gifts be back later :)
shamanik1966
17.12.14, 14:32
LOL!
On the sixth day of Cheistmas BB gave to me...daytime mantainance that supposed to last real short hihihihi
On the eight day of Christmas BB gave to me - more bugs that will fit under your christmas tree...
games working addicts lol
Luck you - Newfoundland is'nt :(
ok is now - wahoo :)
lordloocan
17.12.14, 14:33
Sod this, I'm off to play [removed] for a while.
lololol, at which point it lets me log in.......
Hello lordloocan,
Please do not advertising other games. This is not allowed by the rules (http://forum.thesettlersonline.com/threads/29865-In-game-Rules-Code-of-conduct-(chat-and-forum)#software_piracy_illegal_software_advertisem ent_links)
Thank you,
Fexno
Belgium_warrior
17.12.14, 14:34
Just my 2 cents;
double the down time, double the gifts
triple the downtime, well, you get my drift...
Salem_Warrior_1
17.12.14, 14:34
sandycoves up woop
ATHTHEMANIAC
17.12.14, 14:39
proberly be just as buggy/laggy as before....lmao....update will just add new bugs....:)
ATHTHEMANIAC
18.12.14, 07:55
server was offline for maint ofr over 4hrs to fix things.....
today doing an rb my general teleported right into the block camp losing me valuable troops....
why is'nt this bug being fix after 2 weeks its still causing people to lose troops !!!!
Thejollyone
18.12.14, 08:44
its my honest opinion BB have gone too far forward and can no longer pinpoint the multitude of bugs in this game. They just keep pushing useless content that is loaded with even more bugs and its now gotten to a stage where any chance of worthwhile gameplay is impeded by one bug or another. I can no longer adventure, which has drastically reduced the time I am prepared to play here now. My time is spent building a few mines and having a chat in guild before logging off and finding something better to do.
They have shown blatant contempt for players feedback on test server by allowing untold reports of bugs there to make it to the live game. They again do not respond to the many more players reporting these same bugs on the live server, allowing for maximum frustration on the players part.
They have shown no interest in communicating with players and their support response is usually along the lines of "it's your fault, not ours".
I feel strongly that the game will be in serious jeopardy if this blaze attitude is allowed to continue into 2015. It will be a sad day when they pull the plug, but unless something is done soon, there will not be so many left to watch the lights go out :(
I have 113 days of premium left, after that it just might be decision time what to do next. This just plain and simple can't go on like this. There's no reason to play when all i do is worry about bugs here and there, how will my gens react, will they be consistent. I play to have fun, relax, not to get more headaches than I already have.
unicornlinzy1
18.12.14, 09:34
+100 to all the above, the game can't survive in it's present state which is a shame:(
MrArthurJr
18.12.14, 10:16
Hi,
I have a game suggestion for you guys....
What would you say to make the game work?? I think it would attract a lot more gamers and keep those already playing TSO, if the game came with no BIG issues.
/Arthur
Please bear in mind that there are probably tens of thousands of lines of code, and loads of it will deal with stuff like communication between the client and server which may not be "visible" to players but almost certainly needs tweaking/fixing practically every time they make a change.
So although I do sympathise with those who are clamouring for fixes that are important to them, there is a wider picture without which the game would not function at all.
At least this time there was good information from BB during the maintenance. Okay they got the timing wrong, but we were kept updated pretty well.
And I honestly believe that if BB were to give details of precisely what they are fixing each time, e.g. "packet redirection at network layer 7 when ttl timeout exceeds threshold", at least half the players would be up in arms about what on earth it means and most of the other half would still complain that it wasn't necessary, or something equally "helpful".
At least this time there was good information from BB during the maintenance. Okay they got the timing wrong, but we were kept updated pretty well.
Apart that they didn't tell us what they were actually trying to fix. They dont have to explain how they are trying to do it, but it would be nice to at least know what their goal is. Another fi for the population-bugs, are they working on the horrible combat-display...?
All we got was a semi-funny goody-bag with *santa chased the bad guy away*. Not even clear if that was meant as compensation for unplanned maintenance or just a planned Christmas-massage. We just need BB to be clear on what's going on.
Not going to mention all previous communication-fails, but BB has a horrendous trackrecord here. Not sure who fails, developers, community chiefs, or game management who fails to get things on track. I do know it's so easy to improve on that aspect, I honestly dont have a clue why they just dont start communicating.
ATHTHEMANIAC
18.12.14, 10:43
now today another shutdown "trying to make sure everything is optimised before the winter holidays"
before they start optimising maybe just get the game to work properly!!!!
i am already 90% convinced the game is dead and am already searching for another game to play this is to much bull to carry on is really pointless they dont have a clue what they are doing,just adding more and more bugs to the game every time they do anything :(.....
i just feel sorry for all the people who actually spent real money on this pitiful game......
Can I play the bloody game? Can you do the hotfix at night when no one is playing?
Can I finnnish this blody BLT that I play for 3 days now? Can I finnish the guild quest that has arrived in the meantime and asking me to finnish 1 adventure?
Can I play without constant interuptions from the OWNER?
Now again due to real life I have to wait until the evening...if I am lucky!
Pathetic
Salem_Warrior_1
18.12.14, 11:06
it is night for some players
ATHTHEMANIAC
18.12.14, 11:06
they cant do it at night cause they then dont get the chance to annoy as many people as they can by doing it at midday :P
im sure they never tought of that.......
Glad it's completely clear what they're going to do this time...
Salem_Warrior_1
18.12.14, 11:08
oww well time to take dog to walk, hmmm visit the local, grr BB making me go out and enjoy another day
server was offline for maint ofr over 4hrs to fix things.....
today doing an rb my general teleported right into the block camp losing me valuable troops....
why is'nt this bug being fix after 2 weeks its still causing people to lose troops !!!!
you still haven't figured out the teleport bug is visual only and doesn't affect blocks at all?
not an excuse to leave it be for 3 weeks however.
Glad it's completely clear what they're going to do this time...
ya they acn't even be bothered posting changelogs anymore...
ATHTHEMANIAC
18.12.14, 11:12
i think not gen teleported directly to block camp and killed it....after gen destroyed the camp he headed for the next one i retreated him and did a refresh...camp was gone and so were the troops he had.....so not visual only m8
And we haven't even got to the 2pm, er no, 3pm, er 4pm bit yet.
I committed to never paying hard cash for gems to play this game a while ago when "support" displayed their "don't give a toss" attitude, but I would be actually annoyed if I had paid for this nonsense.
Ah well. Better do some work.
you should have done nothing and waited it would have been fine. i've done it 50 times at least never lost troops.
I do not understand why you keep doing maintenance in the middle of the day when you know most of the people who play the game will be playing. Im not sure how things work in Germany or even if the people there care, but to keep doing this at peak time over here is just pathetic.
No matter what silly gifts you give us at the end it still means all uk player again are loosing another 4 - 6 hours of game play. i cant log in to get my collectables, i cant send out my explorers, i had 1 hour left on an adventure which now ill loose. i have 3 hours left premium which ill loose...
I have paid good money for gems to play the game, so the least i expect is some warning that the game will be going down. As always though BB do not care about the players in any way. if they did they would not do this in the middle of peak time.
Go suck eggs BB,
maybe they dont want to pay their employee 3x the usual rate for burning the midnight oil... also this is an international server so no matter when they do it it's going to be some1 primetime. not everything centers around the UK.
TSO, runned by Bored Baboons.
they shouldn't pay their employees anything seeing as they cant get it right in the first place. and no if they do it at night here in the uk it is still night in the whole of europe give or take 1 or 2 hours. so again that is not peak for everyone
Ozzymandeus
18.12.14, 11:19
you should have done nothing and waited it would have been fine. i've done it 50 times at least never lost troops.
Yeah.. gone are the days of staying on an adventure to watch a block. Now I find it's better to send the block then go back to my home island and check out the TO (or whatever) and then head back to the adventure a few minutes later to find all is as it should be! ... thanks BB! :rolleyes:
TSO, runned by Bored Baboons.
Yeah... I think they are working on a script for 'Hamlet'. ;)
my point was if they do it at night uk time then it's primetime us time. get it?
It is European server....
Your premium and adv. time will be extended though.
for who is it night now? Australia maybe ? whop whopp.
Here we go again, another day I can't get on, I give up
They clearly don't give a hoot about the players, it's becoming a joke which is normal for events on this game
Again downtime :-(
Maybe BB can inform us a little more about the bugs or improvements they are fixing during the downtime.
Siberian-Tiger
18.12.14, 11:38
i have been playing for 3 years and i see a alarming increase in the unplanned maintenance. Please stop this from escalating out of control if it is not already to late.
Seems to me like BB is not caring about mines depleting or adventures form reaching there time limit or building running out of buffs.
I do not care if there is a planned maintenance for one whole day if announce more than lets say 2 days in advance. Right now it is every time, Fix --> new problem --> new fix --> different problem --> different fix.
I work in a complex technical environment and if i was to do it even once this way there would be a thank you without flowers.
I know that the people form support and all the mods are working very hard and are committed to this game but i do not think that they can solve this situation.
MCLueppers
18.12.14, 11:38
It is European server....
Your premium and adv. time will be extended though.
For this I have a screen of my premium a moment before the server went down. Do you want to bet on the extended premium time? Hint: Compensation yesterday had 1 day of premium.
stefanceltare
18.12.14, 11:38
This is pathetic to the highest degree. Someone's playing a bad joke on us. I didn't have time to login this morning so now i cannot login till afternoon and who knows how much longer they will extend these so called improvements that they are doing for weeks now. The stupid gifts we get do not cover my island loss (my gold chain is now running unbuffed, explorers idling, mines down etc).
Just pathetic, they cannot do their things at maintenance time or in yesterday's downtime.
MCLueppers
18.12.14, 11:42
I know that the people form support and all the mods are working very hard and are committed to this game but i do not think that they can solve this situation.
Mods are regular players like us without any influence in the way bugs are being introduced/solved. On top of it they volunteer for the position so blaming them is not correct.
Ahh maaaan.... i got an expedition going :-/
stefanceltare
18.12.14, 11:44
They clearly don't give a hoot about the players, it's becoming a joke which is normal for events on this game
It's becoming a joke you say? It is a joke for some time now... a bad one.
stefanceltare
18.12.14, 11:47
Guys, guys... they're hotfixing the hotfixes and we're also back to the futu... i mean beta. *Sigh*
MCLueppers
18.12.14, 11:52
Guys, guys... they're hotfixing the hotfixes and we're also back to the futu... i mean beta. *Sigh*
I agree, we're back in the future, but PvP is in late alpha/early beta now and they need to hot-fix the optional add-on and all the bugs it brought. Thumbs up for their effort!. One thing for sure - play TSO over weekend, no way for the devs to decide on any deployment at that time!
[Threads merged]
What is wrong with you BB
More down time?
Can you do hotfix at night?
what was actually sorted with maint yesterday ???
The Settlers Online ver. XX
They figure that most of the important people, who pay for the game, will be at work earning the cash they need to play!
Now I have paid for a small amount of gems for top ups etc, so I am a paying player... But since the introduction of PVE and all the bugs I am very unwilling to part with cash for bad decisions by the designers... Not when I can play World of Tanks for free!!!
my suggestion. in the next few days they will do another 100% gem sale.. if you realy are unhappy with the way we are treated " DO NOT BUY GEMS" that is the only way they will listen.
they control what you can and cant say in public ( just like the old days) you cant have an honest opinion. And they are happy to take your hard earned cash without giving any real customer service. or any guarantee of game play. Waste of space programmers or code writers need sacking. dont create the problem in the first place just before an event, then you wont be spending the next three weeks trying to fix it. simples
Ozzymandeus
18.12.14, 12:12
So, shortly before the shutdown I saw a message, apparently from Ravel, that someone had pasted into NorthIsle's G1 channel.
I don't remember the exact wording but it contained a message about how they knew it was going to anger/frustrate us but that there was going yet another Hotfix maintenance in an attempt to make sure that everything was in order before the BB offices shut down for the Christmas Holidays.
However, there was no hint of apology (http://dictionary.reference.com/browse/apology?s=t) for this ire/frustration... and there was me thinking that it was against the code of conduct (http://forum.thesettlersonline.com/threads/29865-In-game-Rules-Code-of-conduct-(chat-and-forum)#trolling_flaming) to say things that would intentionally anger other players.... so, can I get an actual slap in the face with that, please? (It probably won't annoy me as much as the metaphorical one!)
Letting off some frustration aside, though, I do have a serious point to make here:
Given that Blue Byte knows that shutting down the game for unscheduled hot fixes causes anger/frustration... and given that angry/frustrated players don't tend to spend money on the game... how on earth is is sound business policy to keep rolling out events (and other updates) that are riddled with bugs that usually have been identified on the test server week/months in advance, that warrant all these hot fixes we've had lately?
I mean, why on earth would anyone consider making long term term investments is such things as 360 day premium, gem pits or endless copper mines in the current climate where we can't even be sure the game will be playable the next time the developers introduce an update?
TSO's lead designer has, apparently, already publicly admitted that their goal is to "keep (us) addicted and make (us) keep playing". (http://forum.thesettlersonline.com/threads/29665-Please-turn-production-week-off?p=269971&viewfull=1#post269971)
Well, heres a hint, Herr Weidemann, we can only "keep playing" if we can, you know, actually log on!
As someone who only plays during my lunch hour at work this is greatly inconveniencing me as 2 days in a row I haven't been able to enter the game. During the Christmas event this is just not on.
heres my suggestion to all of you lot moaning - shurrup, delete the game and move on - what is your moaning achieving? just pages of negativity - really - who is twisting your arms keeping you here, you dont like it- walk away, if you do like it, then suck it up and have some patience - honestly - [removed]
Hello Keltica,
Please don't use insults on the forum.
Thank you,
Fexno
ATHTHEMANIAC
18.12.14, 12:24
if anybody buys gems after the way they have run the game and introduced known buggy code they need thier head examining....
only the very stupid would buy gems the way the game as it has been for the past 2/3 months......
like the saying goes "a fool and thier money are soon parted"...lmao
maybe they dont want to pay their employee 3x the usual rate for burning the midnight oil... also this is an international server so no matter when they do it it's going to be some1 primetime. not everything centers around the UK.
the weekly maintenance use to be done around breakfast - lunch gmt long ago, They moved this so it ran overnight back in 2012 after many complained. Even though not everything centres around gmt/uk these servers are directed at Europe and the appropriate time zones. So it makes perfect sence to do the maintenance out of prime time for the servers.
Im sorry but encouraging players to leave the game, clearly u do not support this game.
this was aimed at Keltica's last comment.
Plus i agree people do tend to moan to much on the forums, but if we lived in your world were we could only post positive feed back very little would change in the game in a postive way.
Salem_Warrior_1
18.12.14, 12:31
pls dont put others down or suggest other players are fools, it up to the individual what they do with the RM
its only a game
yeah i know edited the post :P sorry stoof if anyone else saw that :P
i love this game - but it is that - a game - not worth getting stressed out about, and if its causing enough stress to make people moan about it, then yes you should leave - its not making you happy anymore :D
i love this game - but it is that - a game - not worth getting stressed out about, and if its causing enough stress to make people moan about it, then yes you should leave - its not making you happy anymore :D
I never said i didn't enjoy the game anymore, but encouraging people to leave is unacceptable. People complaining about the game is no different than how much you complain about the players.
yeah i know edited the post :P sorry stoof if anyone else saw that :P
hehe :) no harm done
[removed]
Mature.
Fexno - thanks for tidying up the threads. However, the question of what was actually fixed in yesterday's maint remains unanswered. Is today's downtime an attempt to fix what was failed to be fixed yesterday, or is this for a completely different reason? Perhaps some input from BB_Ravel might be good here.
Ravel - please can we have some sort of communication to let us know what's going on. Ideally somewhere between the rather cryptic "a problem is being worked on" and what may read like this:
package {
import flash.display.*;
public class Missing extends Sprite {
public function Missing() {
Is this downtime going to attempt to sort the population issue? Or will it attempt to correct the combat lag/graphics problems? Or is it to sort out the mismatch between adventure classifications by icon and by description, so that people can do the christmas quests? Or is it to rectify a completely different problem that we havent yet been informed about?
Will the downtime be extended as yesterday's was? (no big deal, just would be good to know) Is it likely to fix whatever (what is it fixing?) it is supposed to fix, or is it planned/anticipated that there will be other steps to correct the problems?
stefanceltare
18.12.14, 12:42
heres my suggestion to all of you lot moaning - shurrup, delete the game and move on - what is your moaning achieving? just pages of negativity - really - who is twisting your arms keeping you here, you dont like it- walk away, if you do like it, then suck it up and have some patience - honestly - [removed]
Why don't you take your own advice and shurrup? Huh? When you paid money (as in real money) for a game which is not working and is down when it shouldn't be, am sure you will come here moaning as well. Give it another year for you. Last time i checked, BB is not refunding gems so why should I walk away when they have my money?
Just logged on again, have fun playing all :)
Game is back online. Thank you for your patience!
Game is back online. Thank you for your patience!
Thankyou for letting us know Ravel :D and also thank the guys(or girls) for getting it back up earlier than exspected.
Errol_Chin
18.12.14, 12:54
they just don't care about us, all they need is money.
You can go elsewhere if you're not happy with that. The message is clear !
elsewhere? please tell me the web address of the panacea that is the perfectly maintained online multi-player building/resource/combat game with thousands of players, no lag, no in game purchases and no adverts - I want to sign up! (actually I want to buy it, I could monetize it and make a fortune - but hey ho :) )
stonewaller
18.12.14, 12:54
+100 bobsie
very well put, not knowing what' going on and when is very frustrating. Yesterday evening the main guild discussion was what had actually been done in the morning maintenance, the 'winning' entry/best guess was 'introducing another shade of green'.
For the main Tuesday early hour maintenance to describe getting the population figures right a 'game improvement' is close to crass (or generously a translation idiosyncracy) its a basic game mechanic, not a game improvement... mind you at the moment perhaps getting the basics right would be an improvement :)
[Threads merged]
Yet another hot fix!
More down time?
heres my suggestion to all of you lot moaning - shurrup, delete the game and move on - what is your moaning achieving? just pages of negativity - really - who is twisting your arms keeping you here, you dont like it- walk away, if you do like it, then suck it up and have some patience - honestly - [removed]
I'll do with my time what I want to, no one is interested in your suggestion.
thats fine - i wont post anything again, over and out
Errol_Chin
18.12.14, 13:39
I'll do with my time what I want to, no one is interested in your suggestion.
please do with your time what you want to do - but I am afraid you are factually incorrect in your previous statement. I'm interested.
please do with your time what you want to do - but I am afraid you are factually incorrect in your previous statement. I'm interested.
Do you know what we call people who deliberately misinterpret hyperbole as though it was intended literally? Me neither, but they're right wrong-uns
Thejollyone
18.12.14, 15:05
and it has to be said - another downtime today, but no reason given as to whats been fixed. Is it that hard to just tell us whats been meant
to have been fixed?
Heres how it should go:
Dear Settlers, we are trying to fo fix "this", we hope it works, but it may not....
Our reaction: Great!!! We also hope it works, and are most grateful you are trying to sort it, and above all, letting us know you are trying hard
Haha and seems this has been done for this arvo's downtime - WD BB I for one congratulate you on it :)
http://forum.thesettlersonline.com/threads/29942-Game-update-reasons
fishybreath
18.12.14, 15:22
Game update reasons
Dear Settlers,
At this point I'd like to answer a question about today's downtime: The update was done as a preventive measure.
In some cases it was possible that playing adventures or colonies could result in a locked zone.
This was solved by today's (extra) update.
A big thank you to all the community members who shared details on our forums and via Customer Support e-mails.
This assisted us greatly in resolving the issue in a timely manner.
As you know, there won't be game updates//maintenance//guild quest resets until January (see schedule here) and the team wanted to make sure that you can enjoy the game during the Holiday season. Therefore a brief downtime was needed.
We completed the update an hour sooner than expected. Even though the downtime took less than 2 hours we have extended the Premium/adventure times by 6 hours.
Happy Settling!
BB_Ravel
There you go.
The reasons behind the game update have been posted here (http://forum.thesettlersonline.com/threads/29942-Game-update-reasons).
shame you ignore other issues affecting ppl and when you raise a ticket your just fobbed off
The reasons behind the game update have been posted here (http://forum.thesettlersonline.com/threads/29942-Game-update-reasons).
Bluesavanah
18.12.14, 16:21
The reasons behind the game update have been posted here (http://forum.thesettlersonline.com/threads/29942-Game-update-reasons).
ty for at least giving us an explanation Ravel. Merry Christmas and enjoy the holidays.
Salem_Warrior_1
18.12.14, 16:33
GR8 work BB and Ty for taking time to explain things ..have a gr8 Christmas Ravel
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