View Full Version : You fixed nothing
Now I have more problems than I did before your so called "hotfix"
Garrisons keep reasambling for 20 minutes, generals wondering around the island after the battle, generals keep returning to camps that are reapearing on the map after they've been destroyed.
What is fixed?
Waiting for oders lasts forever, every time...etc. etc.
fishybreath
18.12.14, 14:47
Have read through all 121 of your forum posts.
You sure do whine a lot.
I only come to forum to whine....what else is there to do here?
Thejollyone
18.12.14, 15:36
Lmao
The forum is surely a whinge club, why else have it? The devs apparently don't listen to suggestions, "support" don't support, so people moan to each other. The community will be what the community wants it to be and what the game makes it.
All these "can't we just be nice" posts are boring the hell out of me. Docile fools! I mean that in a nice way, of course. I love you guys ;-)
fishybreath
19.12.14, 11:53
All these "can't we just be nice" posts are boring the hell out of me. Docile fools! I mean that in a nice way, of course. I love you guys ;-)
I spent 10 years working in retail and what I learned over the years is this; if a customer has a good experience in your store they will tell a couple of people, but if they have a bad experience in your store they will tell 10 people. It is always the ones who have bad experiences that are the most vocal about it. It's just the way that it is. The majority of people that play this game are not "docile". They, like myself, are simply happy playing the game and have no issues with it. This game is a time killer ... if you have nothing else to do, login, do a bit a clicking. When the game starts to upset you, you seriously have to ask yourself "Why am I doing something that I don't enjoy, isn't it maybe time I find something I actually like doing ?" If you continue to play the game even though it is not enjoyable, then you have what is called an unhealthy addiction. You're doing something negative but yet are still compelled to do it over and over it again.
Us "docile" ones start "can't we just be nice" posts to give the forum a bit of balance because we are genuinely happy. Is that so hard to believe ?
As regards the devs and support not giving a damn, that's the dumbest thing I've ever heard. After all it is in their best interest to keep as many people happy as possible and keep them buying gems. Any changes that are brought about have been well thought out and there are good reasons why they have been implemented. This is their cash cow, they'll be trying to milk it for as long as possible, not sabotage the whole thing.
topgearfan
19.12.14, 12:56
Why would you let people have bad experiences in your store (or whereever)? Read: in game. If the bad experience has happened why not make it good after?
fishybreath
19.12.14, 13:29
Why would you let people have bad experiences in your store (or whereever)?
It's not about letting it happen. Sometimes it just happens. I worked in a computer store. Sometimes you order a product, and for reasons beyond your control it arrives a couple of days late. Sometimes products arrive faulty from the factory. DOA they call it in the trade. The customer wants a replacement, sometimes you say a replacement is not available and they're not happy with that. You offer them their money back, and still they're not happy. Then there's the customers who outright try to screw you over. They buy a laptop, then return a week later, with parts missing out of it. They just purchased it to steal parts out of it and then bring it back DOA. I'm a technician by trade. I've had customers bring in a computer for repair, then return a week later with a different computer telling me I never fixed it. Luckily for me I keep records of serial numbers of every machine brought in. Believe you me there is plenty of opportunity for customers to be unhappy, you don't even have to give them a reason. Sometimes people come in roaring and shouting simply because they're having a bad day, just had a fight with the missus etc. Believe you me I have seen it all. I can tell you the customer is not "always right". Anybody who has ever worked in retail will tell you exactly the same.
If the bad experience has happened why not make it good after?
You honestly believe they're not trying to ?
You honestly believe they're not trying to ?[/QUOTE]
Well they are not telling us!!!!
Just watched the video on log in. entitled something like backstage insight, thought we might get some info there, what did i get. Lots of ppl making errors ermm did not know what to make of that. hey ho
I chuckle at all these - spread the love type of posts as well.
For what its worth, I love the game and the enjoyment it brings but it annoys the hell out of me that the organisation behind the game pretend to care when they really don't and that they appear to have the view that they can employ incompetent teams and not have any negative overspill from the impact of the incompetence of those teams.
My use of the phrase incompetence is not aimed at individuals but at;
1) The manner in which code is deployed to a test server, feedback is requested, bugs are identified by the testers, these are fed back and then some incompetent fool decides that they should still deploy the broken code with no steer as to when a fix will be provided.
2) A company that regularly requests feedback and receives huge amounts of feedback to then infer that the feedback has been thrown into a black hole and ignored. Feedback request is a form of engagement and to create a sustainable business model based upon that feedback really does require real engagement which indicates that feedback should be 2 way not 1 way. To alienate your customers in this way is crazy.
3) Despite having a quality process and code control (I hope they have both) BB continue to redeploy bugs that have previously been fixed. This stinks of no quality control, sloppy configuration management, incompetence or all 3.
And to provide some balance - I do enjoy the game. But that doesn't mean I don't get frustrated.
Regards
fish
The game has sufficiently improved since the PVP patch was deployed, its a lot more playable now than a few weeks back, like all games when there's a major patch introduced there's always bugs and problems, and yet again BB has worked hard and got the game back to a playable level again with new content...
[removed] why don't you give BB some credit for once?
Hello MOD_Kioco,
Please respect the opinion of other players.
Thank you,
Fexno
why dont you act like a mod, and not hit out to players?
Give ythe players a little credit for providing feedback.
I am sorry but that is not feedback, that is just plain negative and has been for ages now.
Moderators are still players and still have opinions on the game and those that play it, nothing wrong with defending the company that provides a free game to play and giving credit where its warranted.
Ozzymandeus
20.12.14, 00:19
The game has sufficiently improved since the PVP patch was deployed, its a lot more playable now than a few weeks back, like all games when there's a major patch introduced there's always bugs and problems, and yet again BB has worked hard and got the game back to a playable level again with new content...
[removed] why don't you give BB some credit for once?
However, I know several players that have complained that the game has become less playable for them since the hot fixes earlier this week, so it would not surprise me if, as the OP infers, those maintenances did nothing to improve their situation because, as it happens, I have not noticed any difference they have made to the problems I was experiencing immediately before them either.
So... instead of flaming, why don't you start setting the kind of example we should expect from a MOD?
I haven't noticed any difference with the patches - my generals still attack camps in the wrong order and attack the same camp over and over again - they also still randomly unload troops that show as assigned and seem to have forgotten how to walk back to camp.
I would love to say BB has fixed issues but seeing as support don't recognise bugs or performance issues and they never advise what fixes they are deploying patches for I find it hard to concur with you MOD_Kioco. Maybe as a MOD you receive more privileged information but from where I am sat I see nothing coming out of BB that suggests you are correct.
Maybe you can point me in the direction of the patch release change log? No? I didn't think so!
The game has sufficiently improved since the PVP patch was deployed, its a lot more playable now than a few weeks back
I'm sorry, what? I think I missed this bit. Can you explain how it is more playable please, when we can't do PVP because of missing marshalls (but many thanks to BB for sorting out the locked zone problem), and we can't do adventures because of the looping generals/combat lag/graphics glitch or whatever it is. If you mean that we're not suffering from the immense lag brought about by the free move weeks, then yes, that is an improvement, but the additional problems that have been introduced are hardly making the game more playable.
I am a big fan of the game, and provide positive feedback on this and other servers as well as negative feedback. I don't really think accusing players who are offering valid points from their perspective of "whining like a baby" is a hugely useful comment to make, although of course you are entitled to hold that opinion, just as those who are frustrated with the game at the moment are entitled to theirs.
1. Lot's of visual bugs on adventures, that can trick a player in to making counter actions, that are not needed at all. (Came to us with PvP).
2. First fix was to remove the randomly handed out loot's and VP's from exp. islands. A very strange bug.
3. Second fix was to remove loot's and VP's if you got an expedition island taken. Not sure if that one was intended.
So - all the downtime during the past week, was in order to fix bugs that benefits the players positively. Pls get on with the ones that affects us negatively. Ty.
The game is not doing well these days, but I am sure that it will get better. (Goes up and down - very realistic.)
These bugs interfere with the gameplay for those that are here for doing adventures, not for the ones that are here for trading and/or building. Therefore we will have different opinions, on how well the game is doing atm.
However, I know several players that have complained that the game has become less playable for them since the hot fixes earlier this week, so it would not surprise me if, as the OP infers, those maintenances did nothing to improve their situation because, as it happens, I have not noticed any difference they have made to the problems I was experiencing immediately before them either.
So... instead of flaming, why don't you start setting the kind of example we should expect from a MOD?
Perhaps some of us have just had enough of the complaints aimed at BB and we're just defending them against all the negativity that's been dished out, and maybe that is the example that's needed for the game, who wants to join a game where all the forums are littered with complaints and negativity with complements and positivity is almost non existent, just because I am a MOD do I need to hold back in saying the truth?, if its not complaints about BB, its stabs at our moderation team, but we have to always sit back and take it on the chin,we are always getting flamed, so what's your thoughts on that?
Several players have had a few little niggles here and there but things keep getting fixed, I have had only the odd occasion where a general may attack for 5-10mins, and a little lag like several other players have had, and yet they have been able to play fine, there just has to be something to complain about, as that's how some of our community in TSO act each passing day.
Wait till the new Barrack feature is added, despite how good it will be and how much better the game will be with it, there still will be complaints and the common line that ( BB never listen to us ) yet its something coming that's been asked to be added for a long time.
I haven't noticed any difference with the patches - my generals still attack camps in the wrong order and attack the same camp over and over again - they also still randomly unload troops that show as assigned and seem to have forgotten how to walk back to camp.
I would love to say BB has fixed issues but seeing as support don't recognise bugs or performance issues and they never advise what fixes they are deploying patches for I find it hard to concur with you MOD_Kioco. Maybe as a MOD you receive more privileged information but from where I am sat I see nothing coming out of BB that suggests you are correct.
Maybe you can point me in the direction of the patch release change log? No? I didn't think so!
I am given the same information you are given each day, we are all the same just players in a game.
I myself have played BKs, RBs, DBs and FTs with blocks etc as of late and had very little problems, same as my guild members with sharing all their lootspots, as well as friends, other mods and players, I honestly don't know why your running into these problems as often as you say you are, if the game as in that kind of state don't you think there would be 1000s of posts that the game is not playable by any standard?, the forums would be lit up with posts everywhere, when the PVP patch was deployed there was lag issues, general issues and lots of other things, but there is a noticeable improvement in the game since then, if you cant see it then I don't know what else to tell you, the last problem I ran into up until yesterday was the generals attacking a camp for 5+ minutes, I have done a few advs this morning and several loot spots and I have no longer seen that happen since yesterdays patch.
BB has given out gifts for all the downtime, but how many thanks have they been given for that?
Its great seeing some of the posts of gratefulness on the forums as of lately, but being christmas time our forums should not look like this, and that's the simple fact.
ATHTHEMANIAC
20.12.14, 01:13
i find it unbelievable you can say the game has been improved...lmao
are u actually playing the same version/game as every one else???
lag is worse then ever.....
generals are jumping left right and centre....
are you trying to seriously tell us you have experienced none of the problems the vast majority see on a daily basis???...
it beggars belief that any one in their right mind can say the game has improved.....lol
gifts for downtime that should not be happening in the 1st place....the gift are sent to try and make up for all the lost resources and releasing of code that is not fit for purpose.....ever since pvp was dumped on us generals have gen acting like bunnies jumping all over the place....battle occur multiply times....camps getting unbuilt and then built again when moving gens....for past few weeks all these probelms have been writen about on forums and what has bb done to sort it out a big fat zero!!!
how you can defend the undefendable is really ludicrous...
no wonder there is so much negative posts as a mod you should now whats being wrote on forums and undertsand the fustration its causing the vast majority if not all players.....
I'm sorry, what? I think I missed this bit. Can you explain how it is more playable please, when we can't do PVP because of missing marshalls (but many thanks to BB for sorting out the locked zone problem), and we can't do adventures because of the looping generals/combat lag/graphics glitch or whatever it is. If you mean that we're not suffering from the immense lag brought about by the free move weeks, then yes, that is an improvement, but the additional problems that have been introduced are hardly making the game more playable.
I am a big fan of the game, and provide positive feedback on this and other servers as well as negative feedback. I don't really think accusing players who are offering valid points from their perspective of "whining like a baby" is a hugely useful comment to make, although of course you are entitled to hold that opinion, just as those who are frustrated with the game at the moment are entitled to theirs.
There's a big different between providing feedback in a positive and mature manner and a negative one, and I would be a big fan if there was more people that did that, I am glad there is lots of people out there giving feedback like they are, but there's just far too much negative feedback going on.
Hopefully with some of the improvements that's been added and being planned (barrack slider bars, building timers, RBH blueprints, school house upgradeable, economy overview, gen/exp/geos skill trees, upgrading to level 6 and all the rest that's been added or being planned) that the players are seeing results coming from their feedback.
The game has sufficiently improved since the PVP patch was deployed, its a lot more playable now than a few weeks back, like all games when there's a major patch introduced there's always bugs and problems, and yet again BB has worked hard and got the game back to a playable level again with new content...
[removed] why don't you give BB some credit for once?
18.12.14 17:26
You know, I feel like an idiot for complaining every time and still playing the game. So you are right. Although I will not be thankful for all the problems I expirince here I will from now on keep my mouth shut and will never again say a thing. There is no use anyway.....no one relevant even read this and only community is hurt (or part of it)
Hmmm, I am sure that you have read this....that is the whole reason one mod grow a pair and decided to reply. No?
Thank you for usefull answer as usual.
[removed] why don't you give BB some credit for once?
This is Completely. Inappropriate.
From a plaintext player there's a decent chance it would be edited, from a MOD... seriously? " [removed] "?
Players on Sandycove were recently read as "MOD bashing" for saying effectively 'We feel MODs have a different TSO experience than we do and we would feel more comfortable having a [plaintext] player in the line of communication to speak for us.' This observation is simply true, in the same way the volunteer security team at a festival have a "different experience" than the average festival visitor, and is in no way "bashing".
Posts like this only help to cement the view of those who don't feel MODs represent them. Even among those who may agree with your point of view Kioco, I sincerely hope most of them are would object to the phrase " [removed] " being used to describe those who disagree.
I am sorry but that is not feedback, that is just plain negative and has been for ages now.
Moderators are still players and still have opinions on the game and those that play it, nothing wrong with defending the company that provides a free game to play and giving credit where its warranted.
When people feel, right or wrong, that things are bad - Feedback will be negative. It's still Feedback. While there certainly has been ire and frustration lately there have also been some very valid reasons for those feelings. Those reasons may not always be expressed calmly but they do exist. The giving of credit when it is due is also valuable, this is also best done calmly but clearly that is not always what happens.
Worth keeping in mind; If no-one cared, or believed their input might matter, no-one would say anything. In any tone.
Moderators are still players and as such are bound by the same anti-flaming rules [plaintext] players are.
Perhaps some of us have just had enough of the complaints aimed at BB and we're just defending them against all the negativity that's been dished out, and maybe that is the example that's needed for the game, who wants to join a game where all the forums are littered with complaints and negativity with complements and positivity is almost non existent, just because I am a MOD do I need to hold back in saying the truth?, if its not complaints about BB, its stabs at our moderation team, but we have to always sit back and take it on the chin,we are always getting flamed, so what's your thoughts on that?
Frankly, posts like these help contribute to negative [plaintext] feelings. What can easily be read as a highly defensive lashing out may be a counterpart to "taking a lot on the chin" but it is not constructive. No doubt put up with more than the rest of us know but that is by choice and while it may be underappreciated due to lack of firsthand knowledge, repeating how difficult it is doesn't really clarify much.
Personally, I've also seen, on all three servers, people who are happy to fall over themselves to support [in yellow] and [in blue] most every time [in colour] speak. This includes people who repeatedly come out of nowhere to greet MODs and BBs whilst ignoring the "Hi everyone" of a new player. On Sandycove there is also a crossover group, I don't spend enough time on Northisle and Newfoundland to know if they have their own, one more than happy to complain at length, no doubt they feel legitimately, when [I]they are inconvenienced yet just as quick off the mark to smack down those not of the Approved Group and others for "moaning" when those other people complain or encounter difficulties and frustrations.
Several players have had a few little niggles here and there but things keep getting fixed, I have had only the odd occasion where a general may attack for 5-10mins, and a little lag like several other players have had, and yet they have been able to play fine, there just has to be something to complain about, as that's how some of our community in TSO act each passing day.
Several? A few? A little lag? Good for you that your game is working better than a lot of people's, so is mine. That doesn't mean everyone's is only a tad bumpy.
Wait till the new Barrack feature is added, despite how good it will be and how much better the game will be with it, there still will be complaints and the common line that ( BB never listen to us ) yet its something coming that's been asked to be added for a long time.
People have been asking for this for a long time, and it's grand it appears to be in the pipeline. However, telling us we'll just behave badly when/if it happens is, again, not constructive. And if other things continue unimproved yes, there will still be complaints.
I am given the same information you are given each day, we are all the same just players in a game.
Again, no. We are not all the same, you are a player and a MOD. You are not "just a player." There is a difference. Acknowledging the difference is a helpful thing, denying it is just baffling.
I myself have played BKs, RBs, DBs and FTs with blocks etc as of late and had very little problems, same as my guild members with sharing all their lootspots, as well as friends, other mods and players, I honestly don't know why your running into these problems as often as you say you are, if the game as in that kind of state don't you think there would be 1000s of posts that the game is not playable by any standard?, the forums would be lit up with posts everywhere, when the PVP patch was deployed there was lag issues, general issues and lots of other things, but there is a noticeable improvement in the game since then, if you cant see it then I don't know what else to tell you, the last problem I ran into up until yesterday was the generals attacking a camp for 5+ minutes, I have done a few advs this morning and several loot spots and I have no longer seen that happen since yesterdays patch.
Kioco, there were a pile of posts regarding the mass confusion over the population "fix". Sandycove was told they were the screaming of the technically unsophisticated. Is it really a huge surprise people give up posting? Though again - good for you and others who've seen improvements that your games are smooth. That is not the case for everyone.
BB has given out gifts for all the downtime, but how many thanks have they been given for that?
The gifts from BB_Santa who saved us all from the Grinch? Those, so goes the party line, were not compensation but simple random free gifts.
There's a big different between providing feedback in a positive and mature manner and a negative one
[removed]
This is just awkward. It would be a help to everyone if of all ranks would take a minute out of the whole "we take it all on the chin and do everything for you people because we love this community" and actually looked at how some of the current communication difficulties and choices of phrasing affect the community. Sure, players are a handful, always will be. Being told time and again we are also obnoxious, unappreciative, not terribly clever, and responsible for a surprising number of game errors has long since proven ineffective in raising our opinions or tempering our tone.
[plaintext] players do sometimes go overboard, [I]so do [in colour]. Perhaps it's time to try a new approach, one that might be more positive and just possibly benefit everyone.
Hopefully with some of the improvements that's been added and being planned (barrack slider bars, building timers, RBH blueprints, school house upgradeable, economy overview, gen/exp/geos skill trees, upgrading to level 6 and all the rest that's been added or being planned) that the players are seeing results coming from their feedback.
It would be lovely if more requests were added, it would also be helpful if BB kept a firm hold of the bigger picture when changing things.
Since this seems to have got lost somewhere - People want reasons to celebrate their game, we really do.
NB Apologies for the length, I came in to do something entirely different but saw this and am really just so tired of seeing the playerbase trashed, likely as tired Kioco as you are from the other side. The other thing can wait, if I get to it at all. Communication is, currently, broken to a degree I'm not sure I've ever seen before and while I'd really like to hope it can be improved, on both sides, right now, tonight, the hurdles really do seem... immense.
Perhaps so few people are vocal on the forums because they know, there's no-one listening and it will fix nothing.
Never before have I played a game with so much weekly maintenance and down time, none of the player's requests being approved for future updates, and all the changes being made to the game seeming so ill thought that they only baffle the players (replacing weapons in adventure loot with 20% of the materials needed to make them for example)
Bugs from the dedicated test server that have been highlighted by the community should not make it to the live game, there is no excuse.
No complaints on the forum should be seen as positive feedback too.
ATHTHEMANIAC
20.12.14, 09:45
it has just occurred to me that bb might actually be playing the same version of the game that MOD_Kioco is playing...lol
no constantly jumping generals,no constant attacking loops,no constant camp rebuilding loops,no constant sound drop outs and no lag this is probably why they don't fix anything because they don't see it and think that every one on the forums who post about such things are lying...lol
I do not have any of the problems people seem to be having, my gens behave, my blocks work, i have no lag, and my game play has not changed since any of the changes. Business as usual. and yes, there are also other players like me with no issues.
i did get the pop bug, but no problem, as i kept my troop numbers the same as usual. I also sent a report to support, with detailed info on why the 'fix' was not working, i got a nice reply, and BB fixed it.
I did however still have all the downtime, same as everyone else. Am I complaining about losing game time for something that does not even affect me? No.
I am however fed up of people complaining and being so negative. The number of people who say they have problems in game, then say they cannot be bothered to contact support beggars belief. Surely it would be more constructive to give detailed reports of the issues, than just whine?
On a slight side note there seem to be 2 methods i have come across from reports, that may help with gen behaviour and blocks:
1) do not leave the adv island during the adv and/or attacks, this includes when gens are still travelling back from completed attacks. Always wait till the gen is safely back in his garrison before leaving the adv island if you must. (this is how i have always done adv, so may be why i have no issues on my adv's)
2) another method seems to be to send all attacks/blocks, then immediately leave for home island, and do not return until you have received the battle report mail. returning back to the adv island should then be safe, with all attacks/blocks completed.
Hopefully one of these methods should work for people.
Ozzymandeus
20.12.14, 11:00
First up I would like to thank Iolanthe for this post (http://forum.thesettlersonline.com/threads/29940-You-fixed-nothing?p=272040&viewfull=1#post272040). It is a very rare experience for me, on ANY forum, to encounter such a serious, not to mention lengthy, post where I totally agree with EVERYTHING being said. Much of my response to you, MOD_Kioco, has already been covered so well that I feel it would be 'going over old ground' just to effectively repeat the points already made in Iolanthe's post.
That being said, you did direct a point specifically at me, to which I will respond:
Perhaps some of us have just had enough of the complaints aimed at BB and we're just defending them against all the negativity that's been dished out, and maybe that is the example that's needed for the game, who wants to join a game where all the forums are littered with complaints and negativity with complements and positivity is almost non existent, just because I am a MOD do I need to hold back in saying the truth?, if its not complaints about BB, its stabs at our moderation team, but we have to always sit back and take it on the chin,we are always getting flamed, so what's your thoughts on that.
My thoughts on this are simple:
There is a line between defense and counter-attack... one that you have crossed.
Correct me if I am wrong in this assertion, but it is my belief that the primary role of the Moderators is to uphold the code of conduct in the game and on the forums. That code of conduct states "Do not troll, do not flame period, it is a bannable offence." (http://forum.thesettlersonline.com/threads/29865-In-game-Rules-Code-of-conduct-(chat-and-forum)?p=271247#trolling_flaming). Given the number of people who have reacted here in a similar fashion to myself, I think it is safe to assert that your comment fits one, other or both of those definitions and yet, in light of those reactions, you have not retracted your words. Quite the opposite has happened, in fact, as you are continuing to defend a flagrant breach of the very rules that, as a Moderator, you are supposed to police.
Now, there have been many occasions when I have taken time and effort to choose my words carefully here to adequately convey my message whilst still endeavouring to remain within those rules... but when one who is supposed to hold people like me to account in regards to those rules behaves as you have done, I find myself wondering why on earth I should bother in future?
I do not have any of the problems people seem to be having, my gens behave, my blocks work, i have no lag, and my game play has not changed since any of the changes. Business as usual. and yes, there are also other players like me with no issues.
i did get the pop bug, but no problem, as i kept my troop numbers the same as usual. I also sent a report to support, with detailed info on why the 'fix' was not working, i got a nice reply, and BB fixed it.
I did however still have all the downtime, same as everyone else. Am I complaining about losing game time for something that does not even affect me? No.
I am however fed up of people complaining and being so negative. The number of people who say they have problems in game, then say they cannot be bothered to contact support beggars belief. Surely it would be more constructive to give detailed reports of the issues, than just whine?
On a slight side note there seem to be 2 methods i have come across from reports, that may help with gen behaviour and blocks:
1) do not leave the adv island during the adv and/or attacks, this includes when gens are still travelling back from completed attacks. Always wait till the gen is safely back in his garrison before leaving the adv island if you must. (this is how i have always done adv, so may be why i have no issues on my adv's)
2) another method seems to be to send all attacks/blocks, then immediately leave for home island, and do not return until you have received the battle report mail. returning back to the adv island should then be safe, with all attacks/blocks completed.
Hopefully one of these methods should work for people.
I just wanna start off by saying that Kit_ is no doubt the most helpfull and least selfish player on NFL. Alwasy in help and global constantly helping people with there problems even when most people would have given up due to frustraction of trying to exsplain somethink and the other person not understanding. So this is not meant as an insult in anyways because i respect you alot, but as a reply to what you have posted.
I know many people also who have not had problems also and bar the 1st week of Pw i haven't had many ethier. But that being said I have alot of people in my guild who are having the problems mention on the forums and I sorry but the mentality of " I don't get these problems, so they don't exist" is one alot of people are having
is kinda wrong. Should players who have problems just be told to be quiet and deal with them?
I had some issue with the downside myself but not enough to bother me ethier. But what you have to rember is if people are having all the problems you have already admitted to not having, then add two days of downtime with no improvment for there gameplay on top it, its gonna add up and it is gonna be an issue for them.
If negative thing happen in game to people they are gonna be negative about it on the forums and they are aloud to just as much as you are to argue or make points aginst them.
I know you see it more than most and you are completely right when you say that people INGAME can't be bothered to write a ticket to support. But remeber this is people who writing on the forums, who have taken to time to post for the whole community to see not just a single realm. If they have taken the time to post here (which BB claim to be monitoring) chances are they have posted tickets. That beinmg said if they haven't, go post tickets u lazy gitz :P
Basically my point is people are gonna be negative and are aloud to be if they are having a negative exp. People need to remember that if game is working fine for you, does not mean its working fine for everyone.
There's a big different between providing feedback in a positive and mature manner and a negative one, and I would be a big fan if there was more people that did that, I am glad there is lots of people out there giving feedback like they are, but there's just far too much negative feedback going on.
I think a part of the issue is that all feedback should be a part of an overall dialogue or interaction, not a one-way communication from players which is merely dispersed into the ether, as it appears to be a lot of the time. I think you are doing an injustice to the forum moderators and BB employees by implying that they cannot see the pertinent points that are (more often than not) contained within forum posts from players, no matter how negatively they may be framed. This is an international server and not everybody is able to phrase themselves eloquently or in perfect English, especially when emotions run high. Being accused of "whining like a baby" is never going to go down well.
...nothing wrong with defending the company that provides a free game to play and giving credit where its warranted.
Absolutely not, I completely agree that credit should always be given when it is due. So whilst we are giving credit, Kit_ (Newfoundland) and Iolanthe (Sandycove) have been a really valuable part of the community, in my opinion, and the help channels on these servers would have been a source of misinformation and confusion had they not been there on many an occasion. When players like these (and many others, I am just picking up on two who have taken the time to comment here and who I have personally observed being extremely helpful and great TSO enthusiasts in the past) are disillusioned, there are issues which need to be addressed. These are not people who are new to the game and are somehow doing it "incorrectly" and it is easily inferred from some posts on these fora that it is the players who are in the wrong.
I am certainly not apportioning blame but feel that more communication from BB would be appreciated by all and might ease some frustrations - I guess this could be timely replies from support so that people have experiences like Kit_ describes, more posts from BB employees on the forums where they are needed to give clarity to some situations, or more updates on the front page. There must be some way to improve the community spirit, and I am sure that BB_Aguton, BB_Ravel and any other BB employees who may see this will have an interest in doing so.
Morning,
Unfortunately this isn't a feedback thread as its location is within the General Discussion section of the forum so anyone saying its feedback, guess again! But there is a hell of a difference between providing constructive feedback for the good of the game and community within the appropriate channel to posting unproductive threads that if anything have a detrimental effect.
Many of these so called complaints are by people who don't even read/test or prepare correctly, Some examples of this would be.
1) The combat changes affecting the "epic adventures" many players on newfoundland complained day after day regarding this, Even though they were told their information was inaccurate, There own inability to understand upcoming updates and complain over them amuses me.
2) We were all told the loot tables where changing, Yet now we have multiple threads complaining that its "unfair" it comes down to accountability, after all you alone decided what adventures to do on the run up to the change. All games change with patches over time, We either adapt of we die. (I can remember when whirlwind was nerfed on d3 year or so ago) It happens, deal with it!!!! If not you know how to move on right?? If your not happy with the service, leave and find one you are happy with!!
With regards to this topic here:
Yes the game has some latency issues at the moment, I haven't done a block in weeks. I cant see a few recs being worth them K/X/E/S/M's at this moment in time. If you CHOOSE to continue blocking while the game is like this, then again that's accountability. Don't come here complaining about your losses because you as an individual choose to block a camp... I have been playing this game one camp at a time, very slowly with no issues.
Yes the game has some latency issues at the moment, I haven't done a block in weeks. I cant see a few recs being worth them K/X/E/S/M's at this moment in time. If you CHOOSE to continue blocking while the game is like this, then again that's accountability. Don't come here complaining about your losses because you as an individual choose to block a camp... I have been playing this game one camp at a time, very slowly with no issues.
Morning Brayarg - I think the problem I have is that these issues affect game play in the broader sense of the term. I am also being careful and have only had one block fail since these problems so I am not grumbling about any troop losses. Nor am I complaining about changes to loot or to enemies in FT adventures - as you say, we were all given fair notice that these changes would occur.
However, wasting 45mins of premium time because a lootspotter keeps on attacking the same camp again and again and again and again [ad infinitum] - that's a tad annoying. Sending generals off to adventures with the correct troops, but finding that when you get there, you don't have what you need - that's annoying. Being accused of whining like a baby or not understanding how the game works - that is more than annoying.
I am also annoyed with what appear to me to be minor changes that were overlooked when bigger tweaks were made - the mismatch between adventure icons and textual descriptions in the adventure reclassification is something that is causing many players a lot of confusion - had we been given a list of the newly reclassified adventures and their types, this would perhaps not have gone unnoticed by the developers. The confusing designation of FT adventures as "epic raids" when we already have a group of (non FT) adventures classified as "epic adventures"...
Sigh. I give up.
Hey Bobsie,
Yes the game does have issues at the moment, These issues should be relayed to BB accordingly as I am sure you have done. But not everyone does this, Some just take to the forums to whine!
I must admit I didn't read every single post here so I couldn't possible comment if you personally were being accused of whining. I certainly am not suggesting that you are.
However I have not had any issues with my generals as of late, I think this is mainly because I have adapted my gameplay to allow for these new "challenges".
Hey Bobsie,
Yes the game does have issues at the moment, These issues should be relayed to BB accordingly as I am sure you have done. But not everyone does this, Some just take to the forums to whine!
I must admit I didn't read every single post here so I couldn't possible comment if you personally were being accused of whining. I certainly am not suggesting that you are.
However I have not had any issues with my generals as of late, I think this is mainly because I have adapted my gameplay to allow for these new "challenges".
Sorry Brayarg - I wasn't *sighing* at you. Yep, you're correct, we all need to encourage people to file a ticket if they have problems, and I hope that people reading this will do so. Actually, I think I have thus far escaped any direct accusation of whining, but I still think that those who have resorted to calling other players whiners or some such are out of order.
I've had minimal issues with my own adventuring because I am careful not to invite looters until I am past any blocks that might be tricky if I am blocking, and in general I haven't had any problems until there have been other players on the map. I have had this from the other side as well - I was invited to a VLT adventure on Newfoundland as I had not done that quest over there, and my general kept on repeatedly attacking the same camp. After some time - like 15-20mins - the adventure host assumed I had made a kill as we'd all seen it happening and finished the adventure, but I received no battle report, and no loot. Surprisingly though, the quest to do a VLT then completed - it seems odd to me that the quest would ping, yet there would be no other recognition that I had been on the adventure (no battle report, no loot). Something is obviously peculiar with that scenario!
Ozzymandeus
20.12.14, 12:09
Yes the game does have issues at the moment, These issues should be relayed to BB accordingly as I am sure you have done. But not everyone does this, Some just take to the forums to whine!
If players see the issue they have experienced posted in the bug reports section, they are far more inclined to post a "me too" message than they are to open a support ticket for something they have already seen raised on the forum. If posting in the bug reports section isn't a legitimate method of relaying issues to BB then that section should be removed and the code of conduct amended to state that all bug reports should go to support.
I am sure the support staff would LOVE that! :rolleyes:
Morning,
Unfortunately this isn't a feedback thread as its location is within the General Discussion section of the forum so anyone saying its feedback, guess again! But there is a hell of a difference between providing constructive feedback for the good of the game and community within the appropriate channel to posting unproductive threads that if anything have a detrimental effect.
Many of these so called complaints are by people who don't even read/test or prepare correctly, Some examples of this would be.
1) The combat changes affecting the "epic adventures" many players on newfoundland complained day after day regarding this, Even though they were told their information was inaccurate, There own inability to understand upcoming updates and complain over them amuses me.
2) We were all told the loot tables where changing, Yet now we have multiple threads complaining that its "unfair" it comes down to accountability, after all you alone decided what adventures to do on the run up to the change. All games change with patches over time, We either adapt of we die. (I can remember when whirlwind was nerfed on d3 year or so ago) It happens, deal with it!!!! If not you know how to move on right?? If your not happy with the service, leave and find one you are happy with!!
With regards to this topic here:
Yes the game has some latency issues at the moment, I haven't done a block in weeks. I cant see a few recs being worth them K/X/E/S/M's at this moment in time. If you CHOOSE to continue blocking while the game is like this, then again that's accountability. Don't come here complaining about your losses because you as an individual choose to block a camp... I have been playing this game one camp at a time, very slowly with no issues.
Hey matey not wishing to pick a fight as you seem to have come on here for an discussion rather than the typical "I don't have a problem, so you must not have attitude". Please correct me if im wrong and I hope I am but there is not a feedback thread for these types of comments. Just one were we can't create a thread but offer feed back on the news article posted. (side note, i think its good we can't create threads in there as the section would be chaotic if we could)
:) its okay Bobsie I didn't take it the wrong way. This will be my last post as im off to work soonish.
Hopefully I can shed some light on to this VLT for you.
What I personally believe is happening is:
The VLT walk takes X amount of minuets todo,
But due to some sort of sync/lag/latency the general is doing the walk *visibly* in X - Y time, therefore the *gained* time on the walk is then spent at the camp making repeated attacks until the *real game* can catch up with the *visable game* this is why the battle report will not be generated for X amount of minutes.
Easy solution being that the adventure host doesn't make a move until you confirm the receipt of the report.
With regards to the quest completion, You would have received this due to the *participation* as this isn't related to a kill made, just being invited is enough.
Hey matey not wishing to pick a fight as you seem to have come on here for an discussion rather than the typical "I don't have a problem, so you must not have attitude". Please correct me if im wrong and I hope I am but there is not a feedback thread for these types of comments. Just one were we can't create a thread but offer feed back on the news article posted. (side note, i think its good we can't create threads in there as the section would be chaotic if we could)
Hey Vodkat honestly last quick one, as I need to go:
Instead of parts of the community complaining in a negative sense again and again in the general discussion thread , Wouldn't it be more productive to either
1) game suggestion
2) bugs & technical issues
3) feedback
I am all for fixing the game up, But at what point does the *complaining* become counter productive, driving parts of the community away? potential new players and long term players alike who just grow tired of reading poorly informed peoples gripes?
What do they say knowledge is? Power? The blatant lack of people reading dev diary's and then complaining is shocking.
With regards to the quest completion, You would have received this due to the *participation* as this isn't related to a kill made, just being invited is enough.
That was my conclusion in the end. Mind you, the loot would have been nice.. Based on this, I have told players on my adventures to tell me when they have received the battle report - hence the 45min wait on BLT yesterday.. My "premium time rage" is going to have to take a break before I actually have a stroke..
Tbh I agree with most of what you said my comment was more aimed at the feedback section only being there to post feedback on new article and not other issues.
But yes I definately think some posts could be directed better to were u have stated, but others as u can see from this thread are more discusions (all be aruments) that are better suited in general.
I do agree people should read the dev diaries and patch notes more, The people complaining of epic raids is clearly there own fault for not reading. But what you need to remember is alot of the complaints(not all) aswell arn't people didn't know, is there voicing there oppinions on the changes. This will calm down after people accept it but for now they should be able to voice there oppinions. Complaining they didn't know is there own fault I agree, complaining because they don't like it is fair enough.
The way i view forums on any game is a place to talk about the game in almost any form. Your not gonna go down the pub and vent about the game to your mates, you do it on the forums. I agree there is to much moaning going on at the moment, but what needs to be done is to look at why that is, not just attack the players who are moaning (not saying you here as you seem very calm). Hopefully BB will do this after xmas as I know this time of year they will not have time.
Tbh i doubt many new players will come on the forums and be put off (i could be wrong). I think most new players just get on and play the game and will make there own oppinions. Which tbh will be good ones as this is a good game, its just getting problems atm and there isn't really anythink to say BB has even noticed or are doing anythink about it. Which I admit is tough because we both know if BB posted a simple message they were looking into them alot of people would say thankyou and remain calm, but alot of others would just moan.
Anyways matey have a good one at work, hope the day goes quick for you.
Anyways matey have a good one at work, hope the day goes quick for you.
Ill try Bud, You have a good day too :)
Dear forum readers,
Please understand that MOD_Kioco is a chat moderator, but also a player with his own views and opinions. As such the insulting bits have been edited out, same as any other player.
Regards,
Fexno
Only my population bug has changed for the better, i am still having multiple bugs on adventures really too many to mention here, but most have been explained to support on a ticket. and i have seen other people mentioning them here
But since pvp was introduced. gameplay on adventures has become unpredictable, so the maintenance has not addressed these issues at all. i and many others within our guild are affected with a buggy game It really is not a case of a few suffering these problems.
For you people whose game is running sweetly i wish you good luck. may these bugs not blight YOUR game.
If players see the issue they have experienced posted in the bug reports section, they are far more inclined to post a "me too" message than they are to open a support ticket for something they have already seen raised on the forum. If posting in the bug reports section isn't a legitimate method of relaying issues to BB then that section should be removed and the code of conduct amended to state that all bug reports should go to support.
I am sure the support staff would LOVE that! :rolleyes:
Hiya Ozzy. So they should too, nothing wrong with +1ing something in the appropriate forum, Hell its not the end of the world if they place is in the wrong forum either. Location wasn't really the main point I was making. But I'm guessing you already knew that anyway.
Constructive criticism aimed at improving the game in a mature manor is always welcomed and the more people that provide it the better really, But a lot of what has been posted here over the past month or so hasn't been that.
edit: removed some so not to provoke an argument.
I have said I will not post anymore, but just for those that are reading Mr. Brayarg posts and think I came up with this out of the blue;
I have posted OP after the 3rd and unannounced, mid-day mantainance that in all reality didn't fix anything. I didn't lie, I didn't exagerate the problems, I didn't use exclamation marks or wrote it in flaming manor. I didn't use any word that would upset anyone except those that would like me to be quiet and don't ruin their peace and harmony regardless of all the interuptions and problems a person expirience in this game, that is without all the problems very time consuming.
i will assume like normal that BB will just ignore the issue many of us had of losing thousands in some cases of unemployed settlers they have ignored the problem here and have washed their hands of it in support so like other issues they will now just let it drift into the nothingness where all the other problems end up
I have said I will not post anymore, but just for those that are reading Mr. Brayarg posts and think I came up with this out of the blue;
I have posted OP after the 3rd and unannounced, mid-day mantainance that in all reality didn't fix anything. I didn't lie, I didn't exagerate the problems, I didn't use exclamation marks or wrote it in flaming manor. I didn't use any word that would upset anyone except those that would like me to be quiet and don't ruin their peace and harmony regardless of all the interuptions and problems a person expirience in this game, that is without all the problems very time consuming.
Morning,
My posts were not aimed at you, I am talking in general with regards to the forum as a whole.
Morning,
Unfortunately this isn't a feedback thread as its location is within the General Discussion section of the forum so anyone saying its feedback, guess again!
Since players cannot create threads in the feedback section, we have no choice but to post threads here. If MODs wanted to move threads containing feedback to the feedback section that would be appreciated.
It could have quite easily fitted into the maintenance feedback fir the date that caused the issued, it could have quite eadily gone into the technical issues section of the forum, as I have already stated above location wasnt a massive deal Jim. But there are options more suited for feedback that general.
Sorry for post as its not to easy to respond from a phone
Main reason why nobody mails support about bugs or post on the bug section of the forum is simple, they're tired of hearing *the problem is on your end*
* There's lag still
* Game/chat shuts down still
* Generals attack several times still
* Level 50 players have quests for level 20 still
Several members in the guild have these and more problems, some mail support and make jokes about what to get as reply, we tell each other the problems is on your end.
Why take the effort to mail support or write a bug report on the forum if you get the feeling you're not taken seriously ?
The game has issues, period.
you forgot my all time favorite....* we dont deal with that but we will pass it on to the correct department* code for we will bin it
Main reason why nobody mails support about bugs or post on the bug section of the forum is simple, they're tired of hearing *the problem is on your end*
* There's lag still
* Game/chat shuts down still
* Generals attack several times still
* Level 50 players have quests for level 20 still
Several members in the guild have these and more problems, some mail support and make jokes about what to get as reply, we tell each other the problems is on your end.
Why take the effort to mail support or write a bug report on the forum if you get the feeling you're not taken seriously ?
The game has issues, period.
As regards the devs and support not giving a damn, that's the dumbest thing I've ever heard. After all it is in their best interest to keep as many people happy as possible and keep them buying gems. Any changes that are brought about have been well thought out and there are good reasons why they have been implemented. This is their cash cow, they'll be trying to milk it for as long as possible, not sabotage the whole thing.
Sorry to go back a few days but that's exactly what happened. I had an issue and contacted support, they said it's not Blue Byte policy and, to paraphrase, go away and suck it up. Nice guyt. Spent a lot of words replying to me but did nothing. He didn't even identify the problem, I did and told him.
You're bang on in the other respect of course. There's no chance of me spending money on the game now. I've been playing a good while and was at that stage where I may have invested. It's just not happening now. I stopped playing for a day or two but, well, it's habit isn't it? Addicts is what they need to create. Then, however, they need to give them some good gear :p
Ozzymandeus
22.12.14, 04:34
Hiya Ozzy. So they should too, nothing wrong with +1ing something in the appropriate forum, Hell its not the end of the world if they place is in the wrong forum either. Location wasn't really the main point I was making. But I'm guessing you already knew that anyway.
I guess I didn't explain my point very well here. Bobsie, in particular, expanded upon the points you were making, talking about
"(encouraging) people to file a ticket if they have problems". However, from some of my conversations with support I have been given the distinct impression that as far as BB are concerned, the proper channel for relaying bugs reports to them is by filing a ticket, as they seem to weigh how much effort they need to devote to bugs by how many tickets it generates.
If that truly is the case, and the number of people posting "me too" messages in the bug report forums is not taken into account in that process, then I really have to wonder why those forums even exist. I know that I, for one, have not bothered reporting issues I have seen posted in the forums on the grounds that it is, therefore, obviously a known issue and it is far easier to just post saying "hey!.. I have this issue too", particularly during my early months of playing. I can't help but wonder how many other players have done the same... across all servers... and how many bugs that have been classified at a lower priority than they might have otherwise been, as a result.
Constructive criticism aimed at improving the game in a mature manor is always welcomed and the more people that provide it the better really, But a lot of what has been posted here over the past month or so hasn't been that.True.. but that is not a problem in of itself, rather it is merely a symptom of the culture Blue Byte has allowed, perhaps even encouraged, to flourish.
Bugs reported on test going live; updates that cause many players horrendous lag introduced to live servers that never even got a whiff a test in the first place; serious bugs that many players are complaining make the game "unplayable" that no-one at Blue Byte is publicly acknowledging exist, let alone seem like they want to fix; promises of re-balanced loot that is anything but balanced; repeated, unscheduled maintenances with minimal notice (at best) and poor communication as to the intention behind them; and, finally, confusing and/or badly translated information announced where the players' inability to comprehend is, effectively, blamed on their 'screaming' stupidity.
These are just the issues that I can mention off the top of my head because they have happened in the past couple of months... and they all have one common theme running through them. I would be more than surprised if people weren't lashing out in the face of this continuous stream of disrespect to their efforts to provide feedback, the quality of their gaming experience and their intelligence that has been apparent from Blue Byte of late.
As the old saying goes:
"You can catch more flies with honey than with vinegar."
If the forum is filled with clamouring voices, then it is purely because they have a lot to clamour about of late.
ATHTHEMANIAC
22.12.14, 04:40
having contacted support several times in the past my experience leaves me not wanting to talk to them again....
the game has some serious problems atm and its no good papering over them and pretending they do not exist....
i understand lag/sync issues but it is neither a lag/sync issue when a gen leaves his garrison to attack 1 camp then veers of course to attack another...
i also cant see it being a lag/sync issue when you gen jumps 60+secs straight to a camp after leaving his garrison.....
going by guild chat and whispers from ls swappers i am not the only one having this happen....its seems the majority are suffering some sort of similar issues when playing adventures....
and it goes back to when pvp was introduced....therefore the only logical conclusion is that's where the problems lay.
as there is no intention to remove it the people suffering are doomed to suffer until they can take no more and just leave them game out of frustration....
lost 360e because of a bug, santa better bring me a xbox or i am going to cut him
I have been given the distinct impression that as far as BB are concerned, the proper channel for relaying bugs reports to them is by filing a ticket, as they seem to weigh how much effort they need to devote to bugs by how many tickets it generates.
Here is the description from the bugs & technical support forum:
Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.
If players really have fixing the game up as their priority then there is no reason not to 1) post within the bugs and technical forum and 2) report it via a ticket. Surly doing both of these would be a more productive use of time than posting in a General discussion sub forum? Regardless of any impression that has been given.
Bugs reported on test going live
It has been stated by BB that even if bugs are moved from testing to live, the time spent between (reported bugs on test - deployment onto live) the team are given time to work on these.
I am sure there are deadlines within the company, People would soon complain if the Easter event was postponed due to bugs until June.
promises of re-balanced loot that is anything but balanced
I don't remember where I read it, But I know I read it somewhere, BB have stated that this was the first iteration, We cant judge something as an end product when it certainly may not be one.
repeated, unscheduled maintenances with minimal notice (at best)
This is a free to play game we as a player base do not pay any subscription charges therefore we are not owed any certain level of service, Many people are screaming for a fix, Yet when BB try to act people complain over the down time. Seems a no win situation really.
where the players' inability to comprehend is effectively, blamed
I doubt the player base is unable to comprehend, or even being blamed.
But I know of many people who failed to read/understand the dev diary on a number of points.
As an example:
The Dev diary clearly stated that
"Epic Raids" would be changed, Yet how many players in game were under the impression that RB/DB/BK combat was to be altered, Even though they were described at "Epic Adventures" I personally told more than a few people only to be told I was wrong. Yet here we are exactly where I said we would be.
I did have to rush my post there. I have one eye on the clock as im working again (I would have loved to be able to reread yours and mine again) I know I didn't cover everything but my time is up until tomorrow
having contacted support several times in the past my experience leaves me not wanting to talk to them again....
the game has some serious problems atm and its no good papering over them and pretending they do not exist....
i understand lag/sync issues but it is neither a lag/sync issue when a gen leaves his garrison to attack 1 camp then veers of course to attack another...
i also cant see it being a lag/sync issue when you gen jumps 60+secs straight to a camp after leaving his garrison.....
going by guild chat and whispers from ls swappers i am not the only one having this happen....its seems the majority are suffering some sort of similar issues when playing adventures....
and it goes back to when pvp was introduced....therefore the only logical conclusion is that's where the problems lay.
as there is no intention to remove it the people suffering are doomed to suffer until they can take no more and just leave them game out of frustration....
You would think multiple down times over a 2 day period wasn't a company trying to pretend they do not exist, But trying to resolve the issue.
At least that's what my logic dictates.
ATHTHEMANIAC
22.12.14, 12:17
no wishing to argue but my own logic would dictate that when they themselves write the reason for down time was to "optimize the game" that would not indicate they fixing anything...unless the used the wrong word/phrase and meant fix :P
in which cause it did'nt fix anything hence the topic of this thread.
although i am not one if the most knowledgeable in the game i can only go by my own experiences and that of what others tell me...
Much of the issues can be sync based issues, they may well have been optimizing to minimise them, Maybe future optimizing is still needed too.
Still does not reflect a company not trying.
The Dev diary clearly stated that
"Epic Raids" would be changed, Yet how many players in game were under the impression that RB/DB/BK combat was to be altered, Even though they were described at "Epic Adventures" I personally told more than a few people only to be told I was wrong. Yet here we are exactly where I said we would be.
Not wanting to be overly pedantic, but.. was there an earlier occasion when Fairytale Adventures had been referred to as "Epic Raids"? As fair as I was aware, the word "Epic" had only been used to describe adventures such as RB/BK/DB up until that point. I'm not disagreeing with the fact that people misunderstood, but I would like to state that perhaps a case for misinformation could be put here.
(For what it's worth, I read the dev diaries and realised that it meant FT adventures, and also spent some time in the help tab trying to reassure people that their usual "epic" adventures had not been changed). It's all about communication... If information isn't clear, people are likely to misinterpret it.
ETA: I have been informed that they did indeed used to be known as epic raids.. Who knew?!
The biggest issues I have with the recent changes are:-
1. The complete nerfing of expert resources in loot, they go beyond the stated 'rebalancing' and are a blatant attempt to cut the amount available so that people resort to buying more gems. Furthermore, as to why people are now 'complaining about this when the information has been available for ages', I disagree, BB did not publish the loot tables and it is an impossible task to test every adventure multiple times to get a feel for loot when there are new versions being deployed on test every few days and island resets etc. From the testing that was possible, the community on the test server overwhelmingly gave bad feedback on the loot changes but BB carried on regardless. THIS IS AN ISSUE BB CAN EASILY FIX BUT IT CHOOSES NOT TO!
2. The complete lack of any balance in PVP of cost vs reward. Sorry, but if I am to invest my time and effort playing a piece of game content it either needs to be A. rewarding or B, fun. This PVP implementation is neither. Again, THIS IS AN ISSUE BB CAN EASILY FIX BUT IT CHOOSES NOT TO!
I do believe BB are making an effort to resolve bugs and to take the game forward in their own way but I don't agree with how they are doing it.
With regards to the people that keep saying that the playing community are just a bunch of negative whingers. I am a big proponent of the game, I have played since May 2012, I do not whinge in the game, I just play, chat and help others. The forum is the place to whinge about BB's mistakes as I second people's sentiments that the game support team are a waste of space. This game may be 'free to play' but many people have invested considerable amounts of real money in gems, why should they just accept that BB has nerfed and broken the whole game and walk away without any fuss? If the forum happens to be full of whines, it's time BB actually took a look at why that is.. As paying customers we are entitled to expect a certain level of service. Yes, there is an element of people who should take the time to read and understand things better but there's also a lot of information not being made available and a lot of genuine issues that players are having.
As far as I'm concerned, "the whingers", "the negative people" making the most noise about these problems are the people that actually give two hoots about the game and actually want to see it succeed.
If people just silently accept whatever BB unilaterally decides to implement then nothing will ever improve and BB will just give itself a pat on the back for a job well done each time while the game burns in ruins.
In my opinion, BB must increase PVP loot considerably and re-instate expert loot drops to adventures if it wants this game to continue to prosper.
Ozzymandeus
22.12.14, 15:43
Here is the description from the bugs & technical support forum:
Here is a place to report bugs that you encounter. If you can't find a solution to your problem here, don't forget to send a ticket to the support team through the support tool on our website.
If players really have fixing the game up as their priority then there is no reason not to 1) post within the bugs and technical forum and 2) report it via a ticket. Surly doing both of these would be a more productive use of time than posting in a General discussion sub forum? Regardless of any impression that has been given.*SIGH*... you're completely missing my point.. never mind.
It has been stated by BB that even if bugs are moved from testing to live, the time spent between (reported bugs on test - deployment onto live) the team are given time to work on these.
I am sure there are deadlines within the company, People would soon complain if the Easter event was postponed due to bugs until June.
Though I do not hang on every word put out by BB, I am also far from oblivious to information put out over the News Pages, forums, etc. and I must say I have not seen that stated anywhere. Even if that is the case, then there is obviously not enough time being allowed. Yes, I appreciate that events are somewhat time sensitive but Colony Mode certainly was not time sensitive and there was no schedule that said it had to be deployed when it was other than one of the company's own making... same goes for other non-event deployments recently that have caused serious issues.
I don't remember where I read it, But I know I read it somewhere, BB have stated that this was the first iteration, We cant judge something as an end product when it certainly may not be one.
Again, I have not seen that anywhere. However, you'll have to forgive me if the track record of fixing non-urgent issues that make it onto the live servers is not stellar... neither is their record of giving further support/expansion to features after initial deployment and any serious teething problems. I have seen bugs that have taken many months to be fixed.... others I still see today months after I first noticed them. I can't see further re-balancing being given a high priority, especially in the shadow of the deadline for the next event... and the one after that.
This is a free to play game we as a player base do not pay any subscription charges therefore we are not owed any certain level of service, Many people are screaming for a fix, Yet when BB try to act people complain over the down time. Seems a no win situation really.What of those that have paid significant amount of money.. are they not owed something in return for their investment? Besides that, it would seem to me that the sound policy, when you are running a game where buying is optional, that you should be doing your utmost to encourage people to purchase and that the first priority in that process should be the provision of a stable platform that players can feel confident about investing in, especially when items such as gem pits are involved, which take many months to validate their purchase. Introducing bugs with update after update, especially ones that have already been identified on the test server, is extremely counter intuitive to that priority, in my mind anyway.... and I very much doubt anyone could say anything to dissuade me from that opinion.
I doubt the player base is unable to comprehend, or even being blamed.
From earlier in this very thread:
...there were a pile of posts regarding the mass confusion over the population "fix". Sandycove was told they were the screaming of the technically unsophisticated.
But I know of many people who failed to read/understand the dev diary on a number of points.
As an example:
The Dev diary clearly stated that
"Epic Raids" would be changed, Yet how many players in game were under the impression that RB/DB/BK combat was to be altered... <SNIP>
Sorry, but you'll have to provide me with a better example than this if you want to shift a significant onus onto the misunderstanding of players. I have seen that "Epic Raids" designation being a source of confusion as to whether or not they counted as 'Epic' since day one of their introduction. I have NEVER seen anyone use that term to describe the Tailor Adventures in game... it is always Fairy Tale or FT. We may be where you said we would be.. but as soon as I saw the term "Epic Raid" on an FT adventure description I knew it would cause confusion... and so it has... exactly as I said it would on day one.
topgearfan
22.12.14, 17:33
As far as I'm concerned, "the whingers", "the negative people" making the most noise about these problems are the people that actually give two hoots about the game and actually want to see it succeed.
If people just silently accept whatever BB unilaterally decides to implement then nothing will ever improve and BB will just give itself a pat on the back for a job well done each time while the game burns in ruins.
This!
And someone who does this as a job sits until the clock ticks over takes the paycheck and thats it. Dont get me wrong im not whining about it its just how it is..
Though I do not hang on every word put out by BB, I am also far from oblivious to information put out over the News Pages, forums, etc. and I must say I have not seen that stated anywhere.
Regardless if you have seen it or not, Doesn't make it any less true.
Again, I have not seen that anywhere. However, you'll have to forgive me if the track record of fixing non-urgent issues that make it onto the live servers is not stellar... neither is their record of giving further support/expansion to features after initial deployment and any serious teething problems. I have seen bugs that have taken many months to be fixed.... others I still see today months after I first noticed them. I can't see further re-balancing being given a high priority, especially in the shadow of the deadline for the next event... and the one after that.
Same as above really, Just because you are unaware doesn't change a thing. Plus to be honest with you all games come with bugs and issues, Much would depend on the size of the team and the funding of the game. If you wish to play a game with AAA support your probably better off paying/playing for the privilege, There is always going to be a trade off between a game that costs money to play to a free to play game.
What of those that have paid significant amount of money.. are they not owed something in return for their investment?
Owed something? no they are no owed anything, UBI may terminate any part of this service at any time. If your in doubt please check the TOS.
Besides that, it would seem to me that the sound policy, when you are running a game where buying is optional, that you should be doing your utmost to encourage people to purchase and that the first priority in that process should be the provision of a stable platform
A few days of unannounced maintenance a year hardly make the service unstable.
Introducing bugs with update after update, especially ones that have already been identified on the test server, is extremely counter intuitive to that priority, in my mind anyway.... and I very much doubt anyone could say anything to dissuade me from that opinion.
I am not trying to dissuade your opinion, I am just stating facts as best I can. I am perfectly happy with the service I have been provided with, That is why I have played this for almost 3 years now.
Sorry, but you'll have to provide me with a better example than this if you want to shift a significant onus onto the misunderstanding of players. I have seen that "Epic Raids" designation being a source of confusion as to whether or not they counted as 'Epic' since day one of their introduction. I have NEVER seen anyone use that term to describe the Tailor Adventures in game... it is always Fairy Tale or FT. We may be where you said we would be.. but as soon as I saw the term "Epic Raid" on an FT adventure description I knew it would cause confusion... and so it has... exactly as I said it would on day one.
Its irrelevant what slang is used in game, The fact of the matter is they have been categorised as "epic raids"/"epic adventures" for a very long time within the game. Much of the community either didn't read the Dev Diary or just didn't understand it. Either way its a perfect example of the community just not seeing/understanding what is written in black and white.
ATHTHEMANIAC
23.12.14, 03:52
once again posts seem to be going off topic (very common on this forum)....
despite what people think there are still serious issues that the 2 down times have not address..and which no one can refute tbh...
no matter what kind of slant you wanna put on it BB have failed to sort these out...if some think they have then it must be nice living in dreamland
if you think they are trying then where is the evidence....cause i cant see it...the same problems are occurring now as they did before the down time...so once again enjoy living in dreamland.....
if you don't experience these issues for yourself do you disbelieve what you must be seeing wrote in your guild chat and what people write in the forums?...
i personally don't think they are in any rush to sort out any of the issues...as they stated before and i read this their aim is to reduce the amount of adventure people are doing....these issues have certainly done that along with serious nerfing of other aspects of the game.......
imo i would suggest that the players are split into 2 camps...the freeloader/casual type and the gem buying/hardcore type...and this decides which way they view the game and how they react to issues....
freeloaders don't really care about what level service they receive as they just happy its free....yay!
casual player don't really do enough adventures to be bothered by crazy general behaviour /lag
gem buyer feels they have spent good money to buy gems and expect a game to work as its meant to...
hardcore plays loads of adventures a day and it constantly frustrated by the crazy gen behaviour/lag and want the game to work as its meant to....
Ozzymandeus
23.12.14, 10:05
Regardless if you have seen it or not, Doesn't make it any less true.
But it does highlight the issue of poor communication. And, even if has been written (to borrow from Douglas Adams) at "the bottom of a locked filing cabinet stuck in a disused lavatory with a sign on the door saying 'Beware of the Leopard'", and was done so with the best of intentions, it doesn't mean something will actually happen. I guess only time will tell.
Same as above really, Just because you are unaware doesn't change a thing.
Yes, it does... it affects the players' perception of the changes. If the information that the loot balancing is supposed to be a work in progress is not widely disseminated by official sources, in tandem with a track record of 'minor tweaks' taking months to appear, if at all, then that can serve to fuel the very kind of criticism you are objecting to in this thread. This is part of what I am talking about when I say it is as a result of a culture that the company is allowing to propagate.
Plus to be honest with you all games come with bugs and issues, Much would depend on the size of the team and the funding of the game. If you wish to play a game with AAA support your probably better off paying/playing for the privilege, There is always going to be a trade off between a game that costs money to play to a free to play game.
If I wanted a game with "AAA support", then I wouldn't have started playing a game with BETA plastered all over the front page. However, I do not feel it is unreasonable to expect a better level of stability in a game AFTER it removes that BETA tag and the fact remains that since that happened there have been multiple prolonged periods (of at least a week) where the game was nigh on unplayable for me... that never happened to me whilst the game was still BETA and I have literally logged into this game every day for over two years now.
A few days of unannounced maintenance a year hardly make the service unstable.LOL
No.. that wouldn't.. but a few days of unannounced maintenance in just over a week is a different story... especially when they don't even touch some problems that a significant chunk of the player base have been dealing with for weeks.
Owed something? no they are no owed anything, UBI may terminate any part of this service at any time. If your in doubt please check the TOS.
Yes, you are right. In a strict legal sense players are not owed anything.
In that same strict legal sense players are not obliged to pay anything either.
Same as with any other product or service, if the company want to continue to make money then they need to provide value...
I am perfectly happy with the service I have been provided with, That is why I have played this for almost 3 years now.
...value which you are obviously receiving... good for you!
Others, however, obviously disagree and they have the right to express their opinions on it here, just as much as you have the right to express yours. What section of the forum they choose to do it in is irrelevant. Whether you, or anyone else, find it to be constructive or otherwise it is still feedback.
Like I said previously, I have played this game now for just over two years. I keep playing it because I love the premise behind it and I enjoy playing it immensely... when it works! It is because of this enjoyment that I care about what happens to the game and so I come here to provide feedback, both positive and negative. The fact that the negative seems to be outstripping the positive lately is indicative to me that the level of service we are getting is degrading. I know that is not a fact, and merely my opinion, but it is one that this forum tells me I share with others.
As you say, we're not owed anything, but if, like me, other players don't feel they are getting what they pay for then they will stop paying... free to play game or not, we are their customer base and if they do not provide a service that sufficient levels of us are willing to invest in then they will not make money and then the game will be closed down by the bean counters.
Yes, I recognise that one of the ways to do that is to introduce new content, and I applaud them for continuing to try. I also recognise that there is a tendency for perfectionism from developers and someone needs to define some degree of limitations to that perfectionism. However, anyone casting an unbiased, critical eye over the feedback from Colony Mode on these forums will have to work hard to find anything significant of a positive nature. About the best I have managed to read here is a select few using words like "potential" which, in essence, means that things are some significant way from ideal. On the other hand I have read, both here and in game, people who were keen to see a PvP aspect introduced who have expressed reservations, if not outright disappointment, at what has been presented to them.
When you add the bugs introduced to normal adventuring to this failure to deliver on players expectations regarding PvP it does not bode well and the "negativity" people, such as MOD_Kioco and yourself, are complaining about is a direct, and inevitable, result of those failures. If you are sick of the complaints then look to the source. Complaining about the complainers will serve no good save to raise questions such as this:
if you don't experience these issues for yourself do you disbelieve what you must be seeing wrote in your guild chat and what people write in the forums?...
But, speaking of ATHTHEMANIAC's post, there is one point he makes worthy of some serious consideration:
freeloaders don't really care about what level service they receive as they just happy its free....yay!
casual player don't really do enough adventures to be bothered by crazy general behaviour /lag
gem buyer feels they have spent good money to buy gems and expect a game to work as its meant to...
hardcore plays loads of adventures a day and it constantly frustrated by the crazy gen behaviour/lag and want the game to work as its meant to....
Now I'll leave you with a final thought to consider before I tear my attention away from the forums for a good, long while in order to deal with important matters of festive fun:
Of these types of players... which one(s) regularly pay the bills to keep the servers running?
Take care everyone and have a wonderful time over the holiday!
Peace!
Out!
Hiya Ozzy. So they should too, nothing wrong with +1ing something in the appropriate forum, Hell its not the end of the world if they place is in the wrong forum either. Location wasn't really the main point I was making. But I'm guessing you already knew that anyway.
Constructive criticism aimed at improving the game in a mature manor is always welcomed and the more people that provide it the better really, But a lot of what has been posted here over the past month or so hasn't been that.
edit: removed some so not to provoke an argument.
So what is the use of puting things in proper categories? Atleast here I get some kind of reponse, even the one from MOD kioco
http://forum.thesettlersonline.com/threads/29982-BUG-Adventure-invite-never-arrived-to-recipient-so-it-can-t-expire?p=272263#post272263
Adventure is now finnished, I am out of 30k coins and what did I gain from puting it in correct category? Nothing.
Was the thread constructive enough?
Is it not time to band together to get some of the problems fixed. I myself just lost 360elites in a bug. i have now been told its my own fault for doing a block as blocks are not recomended. Even though they have a unit that is designed to block.
Come on,someone must know a way we can get a decent service. Any ideas before i buy an xbox
Holiday madness (Hope everyone is having grand assorted Winter Holidays!) and general TSO exhaustion have kept me from this thread, even full as it now with some very valuable feedback and the beginnings of some long overdue discussions, and a good deal from the game, so though the holiday timing feels off this is already much belated:
This is Completely. Inappropriate.
From a plaintext player there's a decent chance it would be edited, from a MOD... seriously? " [removed] "?
I did not intend to imply MODs can't be moderated, though it does sometimes feel that way I know it's not the case. Rather, when a MOD in their MOD_hat falls, steps, or leaps outside the rules they're meant to enforce it makes the prospect of being modded by them decidedly uncomfortable, more so when no apology follows. This is awkward, to say the least. At the time I was hard pressed to think of a tactful way to say that and my ellipsis could easily be read several ways, so 'clarity'. Even if it's late.
Hey Brayarg, I don't mean to direct this all at you personally. Your posts contain some things that are, I think, fairly representative of the views of a section of TSO people and I've pulled from them more as reference than anything else.
Regarding new, re-balanced loot:
I don't remember where I read it, But I know I read it somewhere, BB have stated that this was the first iteration, We cant judge something as an end product when it certainly may not be one.
The only posts about the first iteration of new loot I remember seeing were on the test server, posted 30.09.
The new loot is only the first iteration and will get further adjustments within the next weeks/versions.
Original (http://forum.tsotesting.com/threads/20686-Old-Adventures-New-Loot?p=33242#post33242)
also at the bottom of this post: Version changes 30th September (http://forum.tsotesting.com/threads/20Version-changes-30th-September?p=33397#post33397)
The PvP/Colonies Diary says:
"The new Colony (including PvP) mode brings a lot of new features to "The Settlers Online".
The first iteration will be available on Tuesday, 25th of November."
but nothing about more loot adjustments in the bottom post listing the changes to the then current game.
While new loot could definitely stand some tweaking (and a few solid thumps) unless I've missed something it's really not at all clear if further changes are still planned or not, and the original mentions of loot iterations, at this point, really couldn't be more:
(to borrow from Douglas Adams) at "the bottom of a locked filing cabinet stuck in a disused lavatory with a sign on the door saying 'Beware of the Leopard'"
Regarding Fairytales/"Epic Raids":
The fact of the matter is they have been categorised as "epic raids"/"epic adventures" for a very long time within the game. Much of the community either didn't read the Dev Diary or just didn't understand it. Either way its a perfect example of the community just not seeing/understanding what is written in black and white.
Following the 25.11 update Support were also referring to the changes in enemies on "epic adventures". Players were not the only ones confused, the name "Epic Raids" was just confusing. From day one.
It doesn't help that recent Diaries, Press Releases and other info have been less than reliable, the "50% faster" of "Production Weeks" (http://forum.thesettlersonline.com/threads/29196-Limited-Offers-and-Promotions?p=268647&viewfull=1#post268647) was and is still wrong, as is the Official Info here: [Dev Diary] Exotic Wood Tree Nursery and Decoration, Overview on Generals (http://forum.thesettlersonline.com/threads/29111-Dev-Diary-Exotic-Wood-Tree-Nursery-and-Decoration-Overview-on-Generals) saying Generals are available from levels - and 4. They aren't, and that is basic stuff. The Colonies/PvP tutorial video in the Help Archive was "introduced" when it hit the front page, a day after appearing in-game with the PvP/Colony update as being just made (it wasn't) and with no mention of its location in-game. Then there were, among others, the silent changes to Adventure types, and the population "fix" with another downtime "compensation" that wasn't... even the Grinch doesn't deserve having responsibility for that series of events thrust upon him.
BB do do a lot of things right else no-one would be here and that is, as ever, well worth remembering.
*But*
It's been said often that are "only human", and while the average everyday player does certainly bear some responsibility for keeping informed it should not be quite so challenging and it would help a great deal if the available information was a little more accurate, timely, easy to find, and [I]understandable. [plaintext] are after all, also "only human."
i just skip all those self experienced stuff, and coop with you crazybat, one time the blocks work okay, and the other time it's all bleeped up.
before anyone will give me some doodoo about blocks are not meant to be, that's crap, otherwise every gen would be intercepted by the first camp they would pass while it's already under attack.
i really think BB should reconsidder the loot changes , especially the ones from coop adv's, and some for the lower level players as iotp.
also think they should LISTEN to the players.
me personally do not enjoy the game as i did before, and as far as i know a lot of players in my friendlist too. which will lead to a huge reduce of daily paying players.
Ignore my opinion, i don't care less. can only say what i personally feel and notice around me.
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