View Full Version : Colony problems (as usual) - Zone error
"An error was detected on this zone. Please try again."
I get this almost every now and then. I activate 1 day premium to conquer 6 regular & large colonies (to get the maximum of valour points). Sending troops and marshall to the colony and after a while... can't get into the colony adventure.
And no use to even contact support (they are even MORE worthless then the developers!). For a loss of 1 day premium and 1500-2000 attack troops they gave me a 750 refill as compensation... seriously? It's nothing but mockery.
I don't know why I even bother actually since BB don't give a single damn about the players, the bugs or the game.
My Marshalls is still missing and I can't start a new adventure/expedition. Anyone at BB give a damn?
you got something out of them!
I lost over 1k troops before the leader camp was unattackable!
they just said tough we are looking into it.
Wreckless-
01.06.15, 22:20
I don't bother with colonies.
Marshalls & remaining troops returned after maintenance (as usual). Today, started conquer a large colony. And, AS USUAL, "Error detected on zone".
Seriously. In my 25th years of gaming I have NEVER EVER encountered any worse developers/support than BB. You are a bunch of incompetent morons. I am THIS close to stop this game now after more than 3 years of playing and several euro's invested.
topgearfan
04.06.15, 09:28
I would prefer if there was a disclaimer on homepage in big red letters: "Use this game at your own risk. If something goes wrong we cant/wont help you. No meaningful compensation will ever be given out."
Would be mountains better than current constant disappointment.
Well... it's pretty obvious that BB doesn't even read the forums since my last post hasn't got censured...
Nihilista, I do read the forum but, instead of censoring your post, I decided to write a few emails on the issue and gather more data on the situation as I can understand you are upset. I also don't consider myself an incompetent moron so I really didn't take that to heart.
"Error detected on zone" is a very generic error that can happen for a number of reasons. It appears you have been more unlucky than most as this happened to you several times, but the reasons behind the error have been different every time.
The devs are fixing more and more bugs causing the locked zone error, so I advise all players to report these issues when they encounter them. Every new situation helps us reproduce the bugs and get them fixed faster.
err, think that last sentence should read "The devs are CREATING more and more bugs etc ..."
Lol Nogbad, or as settleoogle translate would put it " Every new situation helps us reproduce the bugs and get them released faster" :)
Still missing. Whatever, do what you want. I've almost quit the game so it doesn't matter.
Can you please post in here if the issue is not fixed after next week's deployment please?
Colony server zone crashed!
Marshalls & Troops - lost in Nowherland.
I report bugs or ... bugs bunny?!
Mayday! Mayday!
.........
Marshalls & Troops still lost, after 48h!
What a surprise... they are still missing...
Incompetent morons.
I have let the devs know that your issue is still not fixed. Meanwhile, while I understand you have to vent, please refrain from further insults on the forum as I will be required to follow protocol if this continues, in spite of my good intentions.
A new one, again colonies, so I will just use this thread:
I opened a huge promising colony, unclaimed one. Managed to clear the road to the map boss camp with little effort, and then got the problem. When i hover the mouse over the camp, there is the usual popup with the troops in it - 40 bandit cavalry, 40 bandit bowman, 40 thug, 1 greybeard. So far so good, but when i try to send a marshall on the attack, the popup appears for a moment and disappears, the attack swords become greyed as if that is not the point to attack, and nothing. Can't attack the camp, can't finish conquering the colony. Tried 3 different browsers, cleared cache, updated flash, nothing works. The window with the troops just flashes for a moment and then its gone, can't attack. Any idea how to proceed om this one?
BeoFilth, you will have to contact support and explain the situation to them in detail, if you haven't done so already.
topgearfan
24.06.15, 19:38
As far as i know that bug has been reported many times. Polite version: no fix yet. Proper version: see post #15.
Started another huge colony, same thing. Had it cancelled, lost more pvp strenght points, switched my oppinion to what is in post #15, then started a medium colony just out of curiosity how big #15 is. This one looks ok, the final boss camp have 2 unit stacks and 1 boss, not like the bugged ones - 3 units and 1 boss. Guess the key to fixing this one is somewhere in the unit stacks quantity in the popup. Care to rely it to support and developers (I am afraid it could take them much more time if I do with the still unanswered ticket I opened, if that one is taken into consideration at all and not just moved to the pile of tickets waiting for that bug to be fixed)? Work arround would be to just remove 1 unit stack from huge colonies boss camp until the bug is located and fixed. Would make you less #15 you know...
And by the way, its a fairly good idea to actually use that test server, not introduce heavily bugged content in the live versions. Would save you a lot more #15 posts and thoughts from the customers.
same here. Its annoying to appear almost at the end, before conquering!
Dear devs please tell us when you will fix all bugs to continue playing.
Ozzymandeus
25.06.15, 14:30
I opened a huge promising colony, unclaimed one. Managed to clear the road to the map boss camp with little effort, and then got the problem. When i hover the mouse over the camp, there is the usual popup with the troops in it - 40 bandit cavalry, 40 bandit bowman, 40 thug, 1 greybeard. So far so good, but when i try to send a marshall on the attack, the popup appears for a moment and disappears, the attack swords become greyed as if that is not the point to attack, and nothing. Can't attack the camp, can't finish conquering the colony.
Gaia preserve me... introducing a ranking system when this bug still isn't fixed... what on Earth?
And contacting support is useless, as you'll likely not get anything beyond the automated reply before the time runs out and when they do get back to you, they have a blanket 'no refunds' policy on all your lost resources because doing so will negatively impact on another player. Well, that kind of policy is fine and dandy in a system that isn't riddled with bugs, but when it is impossible to complete a colony due to circumstances completely beyond the player's control that only seem to surface at the very end of the biggest colonies.
The phrase "not fit for purpose" springs to mind.... as does "well out of order".
BlueByte, you seriously need to get your shenanigans together!
Alert alert!
Expendition's time ended (after bug) and marshals didn't return! What is going on?
Please do not swear on the forums, even masked in acronyms
For what it matters;
1) I use Chrome.
2) I only attack the camps that intercept my way to the final boss camp.
3) As soon as I sent my 4 or 5 marshalls on attack, I switch tab to another window to do something else.
4) I only conquer colonies that yields granite.
Two days later and i can't even start any other adventure. Anyone else that is facing same trouble?
Two days later and i can't even start any other adventure. Anyone else that is facing same trouble?
Yeah, been the same for me. For over a month.
SettlerPiter
29.06.15, 21:12
A new one, again colonies, so I will just use this thread:
I opened a huge promising colony, unclaimed one. Managed to clear the road to the map boss camp with little effort, and then got the problem. When i hover the mouse over the camp, there is the usual popup with the troops in it - 40 bandit cavalry, 40 bandit bowman, 40 thug, 1 greybeard. So far so good, but when i try to send a marshall on the attack, the popup appears for a moment and disappears, the attack swords become greyed as if that is not the point to attack, and nothing. Can't attack the camp, can't finish conquering the colony. Tried 3 different browsers, cleared cache, updated flash, nothing works. The window with the troops just flashes for a moment and then its gone, can't attack. Any idea how to proceed om this one?
Same here (with cache clear too).
Fortunately (lol!) this was not a boss. "Buged" camp intercepted my general heading to other camp, after clearing it my general teleported to that other camp - about 25 squares.
On the same map - I had only pink and blue circles without troop stacks marked inside. My circles lost ofc as I can't swap my troops. It happened in 2 different camps.
STILL missing, even after this maintenance! Damnit, can you DO SOMETHING?!
They returned! Bug fixed!
I mean, mine marshalls returned.
My marshals returned also!
However i am scared to open a new expedition, until BB confirm fully bug fix :)
So... mine returned today after maintenance. Did 2 large colonies. On the 3rd one - the same. Locked zone... Fun...
I have updated the bug entry with the data you provided here. Thank you for taking the time to post, thus allowing me to send your feedback to the dev team.
Just Now! Newfoundland 01:30 bst.
Medium colony, 3/4 the way through and locked zone. Before the zone lock a blocked camp intercepted another general and started attacking.
disappointed at the loss of troops and time, 3hrs to go on adventure and if it doesn't reset when time expires, it will be 6 days to next maintenance. doesn't look like the last maintenance fixed anything!
My marshals are also in this black hole now. :( Large colony yesterday..locked zone ...should wait until Tuesday to start an adventure..I am very sad :(
you have just Colony locked i got all my island :D cant play just write in forums lol ...
i joined this club on sunday night, locked zone (colony), 4 pvp gens + 2 transport generals gone pooof!, cant start ANY adv, or search for expedition, looks like this error has been going on for months, think this should be made #1 Priority to fix, if you want people to actually do pvp elements of game. hope i am not like some on this thread, unable to play adventures for weeks/months at a time. my 1 year premium time is running down, and its not funny at all
although this is a free to play game (if you choose to play that way fair play to you). but there is a large majority of players who have spent alot of money on this game buying gems (me included) and i think BB should have a better standard of quality, with less bugs, if they expect people to pay for this game in coming years. every maintenance there seems to be a new set of bugs installed. i am just glad i have island on zeus to play some adventures else i would surely have quit game with all these annoying bugs
Still no sign of fix
4 days and counting wasted on premium loots
noticed that colony that crashed on sunday is still showing as active in my guild log page
Colonies problem while atacking:
1) Can't change my troops while atack! (see picture)
2) Screen is showing wrong unit (other than selected for first atack).
A new one, again colonies, so I will just use this thread:
I opened a huge promising colony, unclaimed one. Managed to clear the road to the map boss camp with little effort, and then got the problem. When i hover the mouse over the camp, there is the usual popup with the troops in it - 40 bandit cavalry, 40 bandit bowman, 40 thug, 1 greybeard. So far so good, but when i try to send a marshall on the attack, the popup appears for a moment and disappears, the attack swords become greyed as if that is not the point to attack, and nothing. Can't attack the camp, can't finish conquering the colony. Tried 3 different browsers, cleared cache, updated flash, nothing works. The window with the troops just flashes for a moment and then its gone, can't attack. Any idea how to proceed om this one?
Same problem today with similar last boss. The popup disappears so quickly that attacking is impossible. Very frustrating to do huge colony for the first time and can't attack the last boss. Don't bother with colonies!!
and the best thing about this random bug - which has happened to me - is that BB just say 'tough' when you email through a ticket.
no recompense. nothing other than we are looking into it.
this has been going on for months.
now, the first thing I do on a map is hover an attack over the leader. just to check I can attack rather than waste hundreds of expensive troops for no reward.
SettlerPiter
09.08.15, 14:37
A new one, again colonies, so I will just use this thread:
I opened a huge promising colony, unclaimed one. Managed to clear the road to the map boss camp with little effort, and then got the problem. When i hover the mouse over the camp, there is the usual popup with the troops in it - 40 bandit cavalry, 40 bandit bowman, 40 thug, 1 greybeard. So far so good, but when i try to send a marshall on the attack, the popup appears for a moment and disappears, the attack swords become greyed as if that is not the point to attack, and nothing. Can't attack the camp, can't finish conquering the colony. Tried 3 different browsers, cleared cache, updated flash, nothing works. The window with the troops just flashes for a moment and then its gone, can't attack. Any idea how to proceed om this one?
The same bug again - 2 camps on medium map.
I'm not going to send tickets - just let BB devs read this forum. I'm not interested in fixing this game, BB should be!
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