View Full Version : When will BB do something about the various lag issues?
We all know lag happens a lot in this game, but I hardly see anyone complain about it here in forum.
Weird as its one of the biggest issiues in the game...
Freezing is a new one, but lag has Always been in this game and seems to have become so common we dont complain or talk about it anymore... (evcept in chat, where BB usually dont read)
But certainly lately its worse then ever it seems...
An example... I Do a royal wedding mini quest, place the cake, get the reward for the subquest, go back to main weddingquest and finish that to... xp gets added and i place the next one on mayor, as i got 2 on Premium, at that moment i get a quest done message, instead of a new quest message and i have to finish the former wedding quest again...xp where gone from the bar..lag...
So I finish the (old) quest....again....
But the one I placed was gone...not in star...not showing in questbook...
Thank you lag :(
I am sure we all have more stories about them, blocks gone wrong, generals standing at one placing and sudden jumping...
Lets not be silent about it anymmore...
Greetings DD
I am having a lot of game freeze, when i visit friends/adv my game loses chat when i come back home,
also I put a wedding invite on my mayor house then game froze and it did not appear in my quest book :(
when on adv and send 2 generals after each other game freezes or lag and some how the generals change places and attack in wrong order
please help get rid of freeze/lag
Arrakis
I am having a lot of game freeze, when i visit friends/adv my game loses chat when i come back home,
when on adv and send 2 generals after each other game freezes or lag and some how the generals change places and attack in wrong order
please help get rid of freeze/lag
Arthur (Blewboy)
freezing, freezing... winter is coming :D
+1 guys
Give the hamster a puffa jacket, game is freezing virtually every four actions this evening, some are only a second or two, but twice now I've had to refresh when generals won battle or landed. I don't usually get a lot of lag, but the freezes and hammer man are far more frequent recently.
Ok, lets give some new fresh examples from last evening and this morning.
Yesterday evening I got an invite to an adv. I accept the invite and wait for the adventure shield to appear...
And all though it cost a long time lately...this one costed a whole lot of time, so I asked the inviter if i showed as accepted there, this sometimes happens, meaning i have to refresh to see the shield being active....
But no I didnt show as accepted there either...so i check mail again...and yes there is the invite i just had excepted.... lag....
Another one from this morning...
I go to a new, just accepted friend to give him some welcomming buffs, as I always try to do with new friends...
I start buffing ...np... then it stops, i keep buffing, but buffs simply no longer show...and then the last 2 builds i buffed show the buff, but all between the moment it stopped showing them and those last 2, didnt get buffed, yet all the buffs i used are greyed out in starmenu....lag again...
And sure, none of this really hurts , as it would do on a block going wrong cause of lag...but its still annoying...
And these moments of annoyment we get all day long....
Time something got done about it....
So thanks for those who added their experiences with lag...
I hope many more follow, so BB finally sees how annoyed we are about it...
Maybe we got used to lag...but I am sure no one is happy with it...
So please keep telling your experiences with lag to....
Thanks in advance... :)
And Greetings DD.
This is an interesting thread. Lag has been a regular feature of G1 chat that I think OP is right- we've got used to experiencing it.
Not being technically minded, I am not certain which game issues I have experienced are lag related or not. I have seen my generals moonwalking on adventures (scary when blocking), then suddenly rushing to catch themselves up so many times.
The pop-up when being invited adventures can often take time to appear and even and after waiting some minutes I have had to relog to get it to show.
Often and especially lately I have found that the game seems to fall behind the movements of my mouse. There's probably a proper name for this but if I move across my map using my mouse, it takes seconds for the map to follow the mouse movements- I'm assuming this is lag as I really don't know.
I find that I have to click on collectables more than once just to pick them up, though this might be related to the above. I find the same with generals- it takes a few clicks to open their window or click the place where I'd like them to attack (also hairy when blocking).
Going from one guildies' island to another can take some time and seems to have become worse. I like to go and help them find collectables or do buffs and it seems I'm as long on the transfer screen as I am on their islands sometimes. This is slowing my game down a lot as I am in a large guild. Add buff swaps with non-guild friends and this can take upwards of an hour- every day.
Tranferring to and from adventures is kind of the same as the above, but it's also affected by the lag. If I go back to pick up mails, do buffs, cook some troops- it all adds up to prolonging the game with non-gameplay.
As OP says, the time between placing a buff and it registering on the buffed building takes a surprisingly long time- it doesn't seem complicated enough to justify just how long it takes to work.
But yes, we have got used to it. Maybe this thread will show BB just how bad it is and maybe goes some way to explain why we as players get so grumpy with BB sometimes. We have put up with this lag for a long while- the fact we are still here playing shows how much we love this game but it's no wonder our frustrations boil over sometimes.
All of the above, well put Alsh.
I find it remarkable that in a world with multi-megabit connections and online shoot em up games where milliseconds make a difference a game as simple and low tech graphically as this can experience such profound lag.
Since the problem appears markedly worse during periods of higher load and especially since XXL with the commensurate activity increase I am forced to conclude this is a server end issue not a client one. Buy a bigger hamster for your servers BB.
what to add,yes i'm used with bugs, but since a while my game freeze each time i get a mail or a notification if i click anywhere at this moment, i lose the chat each time i travel between zones, and in chat my message can take i long time to be loaded.
An other little bug, in trade menu (Trade office or when i trade with friends) the event section disapear each time i refresh or click.
the cemeteries dont start their production each time they produce, i have to stop it several time to see it begining next production.
Yes i like this game very much and i am greeting bb for this but it's really coming to be painfull those times.
BB, thanks in advance for your reaction to this thread =)
i have major lag :( and freezing (in fact my guild have renamed me laghag lol), cant count how many troops i have lost though this as i also have very unreliable internet connection and with the lag well its not good hours and hours spent on rebuilding troops, puts me off doing most adv's with a lot of blocks, but i do love the game so i will keep at it and hope one day for it to get better, cuz my internet won't lol
Lag certainly seems to have been wore lately; loading adventures and going to other islands is particularly bad; it slows my computer down something dreadful when loading new islands (and it should easily be able to handle it). The game also occasionally develops lag where it won't action things for several minutes after doing them. Its proving potentially costly on adventures and frustrating in general play.
+1
Worst worst support and bug fixers ever in any game I played.
ATHTHEMANIAC
23.10.15, 17:31
bb will not fixed anythign which is not in their instrest to do....if lag was benefting players in some way it would disappear tomorrow but as it benefits bb by slowing down player doing adventures it will never be fixed....
this is the game they supply and want us to spend our money one...lol
Ozzymandeus
23.10.15, 19:20
At the moment I can't seem to be able to type one flippin' sentence into the chat window between freezes they are occurring that frequently. This rubbish has been going on since July and every successive addition to the game has caused it to get worse.
Seriously, BB, how can you expect people to invest money in a game that doesn't bloody work properly?
Ravel, this should be your NUMBER ONE PRIORITY in trying to get some sort of resolution for us, please!
And yes.. I have tried clearing my caches, checking everything is updated and done all the rest of the checklist that support had to offer me before reluctantly admitting that the problem IS NOT AT MY END and that the devs were aware of the issue and working to resolve it when I contacted them about it in JULY.
Patiently waiting for a fix all this time and they make it WORSE instead of better.
SORT IT OUT ALREADY!
I am having a lot of game freeze, when i visit friends/adv my game loses chat when i come back home,
also I put a wedding invite on my mayor house then game froze and it did not appear in my quest book :(
when on adv and send 2 generals after each other game freezes or lag and some how the generals change places and attack in wrong order
please help get rid of freeze/lag
Arrakis
My game still freezes after the short maintanace on Friday..... good news i dont lose chat now :)
Why do some players have to turn this into their own personal rant platform? I thought the point of this thread was to give specifics about what/how the lag is affecting us players of the game?
If you have lag- give specifics! How do you expect BB to take this thread seriously when you just moan?
How are you affected? What does it mean for your game?
BB need information if they are going to take this problem seriously- ranting helps no one.
Ozzymandeus
24.10.15, 01:41
Moaning about people moaning... oh, the irony. ;)
You will find answers to all your questions in my previous post, if you read carefully enough (and a little between the lines).
Why do some players have to turn this into their own personal rant platform? I thought the point of this thread was to give specifics about what/how the lag is affecting us players of the game?
"This rubbish has been going on since July and every successive addition to the game has caused it to get worse."
How do you expect BB to take this thread seriously when you just moan?
"...the devs were aware of the issue and working to resolve it when I contacted them about it in JULY."
(I expect them to take it about as seriously as my conversation with support and the thread (http://forum.thesettlersonline.com/threads/31184-Chat-Resets-and-Changing-Zones) I started back in July was - i.e. not very much. Meanwhile I have been reading more and more people complain about similar issues, more and more frequently, both here and in game chat)
How are you affected? What does it mean for your game?
"At the moment I can't seem to be able to type one flippin' sentence into the chat window between freezes they are occurring that frequently."
(This should speak volumes about the level of performance - hah! - I had earlier, when the period of time between freezes was barely enough for me to type a few words into the chat window. Now... imagine trying to actually play the game when it only functions for a few seconds before freezing for upwards of a minute... over and over and over again... - HINT... you can't!)
Bluesavanah
24.10.15, 02:36
Since yesterdays update things have got worse. generals doing the quick quick slow across the map, game freezes up every time I re- visit home Island. Continuous fighting in camps that doesn't clear unless I leave adventure and come back, general is usually half way back to his camp (makes blocking risky so gave up again).
chat freezes. Provisions house resetting queue if you move anything up. Barracks putting stuff in Queue and coming back later and finding it never happened.
All pretty standard fare for an event, how about some response at least show us there's a glimmer of hope this issue will one day be resolved.
RinceWinde
24.10.15, 20:27
Agreed, with the XXL pack and the event more people are being active again. Sometimes the game just grinds to an halt. And more Flash plugin problems as well.
+1
The lag has been really bad this weekend with it being Halloween on a Sunday evening. Please upgrade your servers BB, people pay for this and are having to wait longer than we should for gens to arrive, losing many troops due to failed blocks and chat messages just going.
Dodu
This is the worst lag today after maintenance I have ever experience. It is taking me 2 minutes just to load my home island!
Transferring sectors, forget it. Building something takes ages to get to the building showing on the screen.
The list goes on.
I wouldn't mind half the other issues, even all of them, if BB devs would just fix the bloomin' lag
It affects all aspects of the game and is taking away all the enjoyment. Even guild chat is lagged! :mad:
I have sent message to support regarding my "stuck" issues in "loading map", and told them specifically that I already tried all those "do it yourself" fixes...and you can guess what their reply was.
Utterly useless!
So to stay on topic, sometimes when Im in a process of logining or going from island to island (or adventure), game just stops responding. Its "stuck" on "loading map". And it can go forever, but, sometimes island/adventure appears after 5-10min of waiting. YeY!
2nd issue.
Attacking/blocking in adventure.
When i send attacks and blocks, they go on forever. I need to refresh adventure in order too see if fight is over. And if I refresh, "loading map" issue could pop up!
Really amazing! Thanks for not doing anything about it except ask questions did I flushed my dns cache or emptied my browser/flash cache. For 5th time, I DID THAT. Its not problem on my PC, its not problem on laptop which has same issues as my PC at home, its not problem with my internet, my bandwidth, my ping, ITS NOT.
ITS YOU. Fix it!
Thanks, bye!!
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