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KentHage
09.03.16, 13:09
Thank you BB! Got "Server busy.. Try again later" in the middle of an massive attack with my 2 MG. They must be retreated after the attack or they will continue to other camps and be destroyed. Can not load game again and retreat them!

hades8840
09.03.16, 13:10
cant get the game to load the screen comes up just wont finish loading

Orca45
09.03.16, 13:10
Here also, cant login

http://prntscr.com/ad20w9

Notious
09.03.16, 13:11
+1

MaelstromJ
09.03.16, 13:14
Right in the middle of an expedition....there goes any chance of improving my position on the ratings boards..................

PhatPanda
09.03.16, 13:15
+1, cant do anything.... in the middle of making bread.... ,)


Please keep your comments Pegi-7 appropriate

KentHage
09.03.16, 13:27
Could load the game twice but got "Server shutdown for maint..." when trying to load the adv :/

Tage
09.03.16, 13:29
Feel the Easter coming... this is just a quiet Wednesday afternoon... guess how it will be next week... :)

unicornlinzy1
09.03.16, 13:30
Can't login either :(

KentHage
09.03.16, 13:30
LOL, you put your finger on it, again Tage ;)

BB_Ravel
09.03.16, 13:33
This was reported and our IT team is on it.
Thank you for the reports!

hades8840
09.03.16, 13:34
now i get the server busy pop up
http://prntscr.com/ad2afr

Urd123
09.03.16, 13:39
same here

Tierarzt
09.03.16, 13:40
Maybe we should have a weekly maintenance to avoid these problems :D

Wu-L
09.03.16, 13:40
wt....h? BB, please get back to scheduled maintenances and do them properly

WillieRoux
09.03.16, 13:44
same here...

Baggis
09.03.16, 13:44
Cannot login. Another BB fudge up.

BB_Ravel
09.03.16, 13:45
Guys, just to clear things up, this is not a maintenance.
Newfoundland is down and this is being looked into as we speak.

TheBoxer
09.03.16, 13:46
no fair warning, think its gone pop again, must use a bigger fuse.

roberttonkiss
09.03.16, 13:47
im getting the same server busy oh heck is the mildest expletive i can use you can be sure there are worse i want to use

Wu-L
09.03.16, 13:49
place info on main page, not to make even more ppl angry

Kingkanute
09.03.16, 13:50
Why dont we get any info on how long you close ?

Buzzaroo
09.03.16, 13:57
also got excluded to make comments on the FB page, there's only room for positive comments.
Since the announcement of no more maintenance these moments come totally unexpected and always on a wrong time.

Better bring back the regular maintenance. Then i knew when not to log on. :-(

Wu-L
09.03.16, 13:58
finally managed to get in and got this:

http://i.imgur.com/1fRklI1.png

LOL

Buzzaroo
09.03.16, 13:59
back online now

CZ_Lisa
09.03.16, 14:00
Server up!

Edit: hm online but no chat, and i need chat...

Buzzaroo
09.03.16, 14:00
yep, me too

Timaeh
09.03.16, 14:04
I was in game, then got kicked from the server because it was busy, I could not reconnect, after updating my Google Chrome on Arch Linux, I am now unable to use the chat server, as it unlocks at level 5, however, I am level 47? Before this I was also getting "Select an avatar" like I was a new account, however that has passed as the new bug stops me from using an entire feature, where as the selection of a new avatar box could just be shut.

Could you look into this?

Thanks in advance,

Tim.

Sir_Galavant
09.03.16, 14:05
+1^
is this what we have to expect now because of the Mainte-No-nance?
it's not the first time either!

Johny10pint
09.03.16, 14:05
Same. Got in but chat isn't connecting.

Wakky
09.03.16, 14:10
only showing then whisper and the news tab - and in text box showing 'Will be unlocked at level 5.'

I am lvl 53.

HFoC
09.03.16, 14:11
http://i.imgur.com/1fRklI1.png

i sure hope to reach lvl5 soon, so i can sell my VLT lootspots on Trade channel...

Urd123
09.03.16, 14:16
no chat available

http://prntscr.com/ad2ska

But I am level 61 :p

Orca45
09.03.16, 14:18
here also

BB_Ravel
09.03.16, 14:30
The game is now loading as intended, but there are still issues with the chat server. We are still investigating.
Thank you again for your reports (and screen shots)!

J037
09.03.16, 14:40
...says it's gonna be unlocked at lvl5. Think we have a new one, yes? =)

CZ_Lisa
09.03.16, 14:43
Pls someone, send me whisper in game after fix the chat :) Thank u.
Going back to Stronghold...

Korbun
09.03.16, 14:55
I need more 500 XP to go to lvl 5, and finaly will get some chat.....lol

Grim1963
09.03.16, 14:56
no chat says "will be unlocked at level 5." i'm level 53 LOL well done BB AGAIN!!

Tjalfe_The_Man
09.03.16, 15:01
online, but no chat

BB_Ravel
09.03.16, 15:08
The chat server seems to be working as intended, so you should be able to chat now.
Please post in here if you experience further issues.

trumpeteer
09.03.16, 15:20
i can log in but still have no chat? Says I must be level 5?

Diadal
09.03.16, 15:20
'Chat will be unlocked at lvl 5'

I need to go back 51 levels to unlock it

Bobblyt
09.03.16, 15:21
still no chat server available - getting the unlocked at level 5 message
additionally I am having problems when picking up collectibles/sending out geos with it taking an absolute age to register that I have done so

BB_Ravel
09.03.16, 15:26
Reported again. Thank you for posting!

hades8840
09.03.16, 15:29
just been kicked from server so was my wife same usual message plus when i was logged in i kept getting the hour glass when performing a action ie loading troops

Bogdan23
09.03.16, 15:29
Game still isnt loading for me...

Diadal
09.03.16, 15:32
No hurry BB_Ravel, just got the "server busy" back and got kicked, not able to get back in. No use for chat.

BB_Ravel
09.03.16, 15:32
Yup. Got it too. :(
Reporting it. Ty!

Sir_Galavant
09.03.16, 15:33
No hurry BB_Ravel, just got the "server busy" back and got kicked, not able to get back in. No use for chat.

+1. "server busy" message again.

cat_flap
09.03.16, 15:36
Was all ok up to 1530G and chat came back up, but at 1530 was kicked off with Server Busy and then getting Server Busy on every attempt to get back in

SAni123
09.03.16, 15:37
server busy ....=)

Teas2012
09.03.16, 15:39
Same, server busy...

URANE
09.03.16, 15:42
hi, still not loading;..

Urd123
09.03.16, 15:43
http://prntscr.com/acy19i

Server busy ... try again later

16:42

fixouille
09.03.16, 15:45
Damn, +1
I was sending a block, not a so good idea =P

Snuffy
09.03.16, 15:45
can't load game....server busy

Urd123
09.03.16, 16:02
Finally got in.

But not for long ...- now I am level 5 again

Wendel
09.03.16, 16:21
And down again :)

BB_Ravel
09.03.16, 16:21
The chat server is being shut down right now to apply a fix.
This time we meant to do that.
More updates will follow.

J037
09.03.16, 16:35
oh this is where we're congregating then, was wondering, where =) ravel, guys, bb: 5min after you took off of foundlands it went down again

BB_Ravel
09.03.16, 16:46
oh this is where we're congregating then, was wondering, where =) ravel, guys, bb: 5min after you took off of foundlands it went down again

I know. We closed the chat servers on purpose this time to try out a fix to improve stability.
Updates are first posted on the homepage so keep an eye on that for more news.

BB_Ravel
09.03.16, 17:34
The issue was fixed successfully and everything is now working as intended.
Thank you again for your patience and your reports!

Bogdan23
10.03.16, 10:28
The issue was fixed successfully and everything is now working as intended.

I dont think so....server is busy again, so the game isnt loading again...

Concita
10.03.16, 10:29
and the server is again busy - no login possible!!!

Wu-L
10.03.16, 10:31
same here

http://i.imgur.com/ygYzxp5.png

BB_Ravel
10.03.16, 10:34
On it. Thank you!
Our IT Team are having a look as we speak.

Tjalfe_The_Man
10.03.16, 10:35
not again, 2 days with problems

Korbun
10.03.16, 10:37
Can't log in...the same guy hitting the server with the hammer

URANE
10.03.16, 10:41
YEAH me too

hades8840
10.03.16, 10:41
seriously bring back the over night maintenance cant log in again after being booted

CZ_Lisa
10.03.16, 10:42
Can't log in...the same guy hitting the server with the hammer

Its IT team and its looking problem :-P

gorick
10.03.16, 10:46
My gold mine just running without buff again cause they cant solve or fix one little problem. We are stupid that playing with it. Useless IT team working, hahahaha.

Kriegor
10.03.16, 10:57
Same cant log in. Anyone notice it all went wrong after the flowers were delivered for ladies day? Just sayin ;)

Effellump
10.03.16, 10:59
Whatever's been added lately should be removed. Put it back on Test server and test it properly this time!


And postpone next week's event.

Notious
10.03.16, 11:04
Bring back the regular maintenance. At least we can play during daytime then..

Bustie
10.03.16, 11:05
A ha ha ha they can have the flowers back :-P

gorick
10.03.16, 11:09
Some bites game but these idiot cant fix nothing, cant upgrade nothing normally

Rorschah
10.03.16, 11:11
Whole site isn't working properly.

It was slow to load the site, slow to login. Game wont load - "Server is busy".

And the forums are slow too.

Seamus1
10.03.16, 11:13
Wednesday: server down.... IT team working .... problem solved :D

Thursday: server down .... IT team working again .... problem will be solved ;)

Friday: server will be down.... IT team working .... probably will be solved :o

Weekend: server down ...... OH NO ... IT team doesn't do weekends .... :(

gorick
10.03.16, 11:19
One hour and nothing, off course i now start build gold mines, off course cant re log in and buff them. [Removed].

Please keep your language PEGI-7, thank you.

Urd123
10.03.16, 11:21
this is how far I get today ;(

http://prntscr.com/adft9o

Yorkys
10.03.16, 11:29
this is sooooo frustrating i have to go to work soon so will missout on the gems i would get for logging in today (my 7th day)

gorick
10.03.16, 11:38
Well at least censoring work. We cant say that your game, wondering u will lose bunch of player in these days.

Yuiry
10.03.16, 12:00
Dear Settlers,
We are experiencing loading issues on Newfoundland that can result in a Server Busy message.
The Chat Server may also become unavailable.
Our IT Team are working to get everything running as soon as possible.
Thank you for your patience!
BB_Ravel

It this the yesterday's message reposted? ;-)

topgearfan
10.03.16, 12:02
groundhog day :)

Baggis
10.03.16, 12:10
Second day in a row that I cannot login during my lunchbreak! Unable to send out geos, explorers, take care of buffs etc. No sign of any compensation for yesterday's problem. Come on BB, this is not good enough!

Yuiry
10.03.16, 12:13
Second day in a row that I cannot login during my lunchbreak! Unable to send out geos, explorers, take care of buffs etc. No sign of any compensation for yesterday's problem. Come on BB, this is not good enough!

Didn't you get the flowers Baggis - they were in advance ;-) So we have to exepect at least 2 more such days lol

Seamus1
10.03.16, 12:24
How about premium ??????
will it be extended ... or can we just wave goodbye to that too ?????

julia01
10.03.16, 12:26
I cannot play because the server is too busy,

ATHTHEMANIAC
10.03.16, 12:51
when they say IT team do they mean the trainee with the screwdriver ?....or his brother with the hammer who works night shift?...

Wu-L
10.03.16, 12:54
any news Ravel? it's quite long now
or just get the game back working without chat like yesterday

cat_flap
10.03.16, 12:56
Now getting Server going down for maintenance message

perplex_cat
10.03.16, 12:57
Same here. . Can't log in for almost 2 hours! :-(

Buzzaroo
10.03.16, 12:57
any news Ravel? it's quite long now
or just get the game back working without chat like yesterday

Agree with Wu-L, i'm aware that technical issues are things that just happen, but this is taking really long now. I wouldn't mind playing without chat for a while.

Sir_Galavant
10.03.16, 13:01
same here

http://i.imgur.com/ygYzxp5.png

same...again today.

WillieRoux
10.03.16, 13:03
Think they must wipe everything clean and we start over from lvl 1...

Tjalfe_The_Man
10.03.16, 13:04
come on

Tjalfe_The_Man
10.03.16, 13:27
Online now... all working fine

WillieRoux
10.03.16, 13:30
Any1 want a RB ls....RTF

WillieRoux
10.03.16, 13:34
Tjalfe_The_Man does your have chat enabled?

BB_Ravel
10.03.16, 13:35
Please try to go in game now as the chat servers have recently been restarted, and everything seems to be working as intended, but only BBs and MODs at the moment to test it to test it.

WillieRoux
10.03.16, 13:35
Thx Ravel...

BB_Ravel
10.03.16, 13:46
All good. Issue seems to be sorted for now, but we will keep an eye just in case.
Thank you for your reports and your patience!

BB_Ravel
10.03.16, 14:05
Dear Settlers,
We are experiencing loading issues on Newfoundland that can result in a Server Busy message.
The Chat Server may also become unavailable.
Our IT Team are working to get everything running as soon as possible.
Thank you for your patience!
BB_Ravel

It this the yesterday's message reposted? ;-)

No, I changed it around a bit. Check the archive to see yesterday's. ;)

ATHTHEMANIAC
10.03.16, 14:39
i still got no chat :((

BB_Ravel
10.03.16, 16:25
i still got no chat :((

Did you try the usual? Clear cache and cookies, different browser?
If you have done all that and the chat is still unavailable, please send in a support ticket.
You can use the contact form on this page (http://www.thesettlersonline.com/en/help-and-support)

BB_Ravel
14.03.16, 15:08
To avoid confusion and people posting in here instead of the "Server Shutdown" thread here (http://forum.thesettlersonline.com/threads/32490), this thread is now closed.
This was a Newfoundland specific issue, so all unrelated comments have been moved to the thread above.