View Full Version : Server Zone crashed
http://i64.tinypic.com/30a4dq8.jpg
Trying again doesn't help
lordloocan
22.04.16, 22:10
Had the ''change your avatar'' issue today, dropped me to level 31 until island hopped.
Ozzymandeus
22.04.16, 23:59
Connection today has been absolutely AWFUL!
I have seen the hammer man more times in the past 12 hours than I have in the previous 12 weeks. At one point this afternoon, I could force him onto the screen, as he would appear EVERY time I tried to visit an adventure and prevent me from switching zone.
There's something very rotten in the state of Denmark... err... I mean Germany!
Lady_Mayor
23.04.16, 02:44
Yes server crashed here too, still crashed........................................... ...
First I got message that server was busy-got kicked out and now zone is crashed :(
Aussie-Gem
23.04.16, 04:00
First I got message that server was busy-got kicked out and now zone is crashed :(
Exactly the same here
Also having the same issue. Started a quest and got kicked due to busy server on way back to home island. Each time i attempt to log in I get the same message as in the original post. When my partner tries to visit my island they get a "this area is locked" message that states "may be due to technical reasons or locked by support".
can't get on today first server busy then zone crash.
same issue here-did they forget to feed the hamster?
got same issue ===I'm from newfoundland :-(
Had it too - a quick visit with a different browser fixed it
numpty_nellie
23.04.16, 06:49
same probs here , someone put 50 pence in the meter please at HQ
When I came back online I got my adventure canceled and all troops not loaded on a general returned with 1½ hours further delay.
same here, but other browser didn't help
BozaPetrovic
23.04.16, 07:21
same here
same again here just now.... grr!
An update (http://forum.thesettlersonline.com/threads/21689-Maintenance?p=295751&viewfull=1#post295751) is scheduled for tomorrow aiming to reduce the number of locked zones reported at this time.
Hmmmm
HAve just had my game crash with a 'zone error'
Now can't get back in at all.
Exact message is "Server Zone crashed"
"An error was detected on this zone. Please try again"
I have tried again... same browser, different browser, different home computer, computer in my office.
Same error everywhere.
Have sent ticket to support but don't expect a response very soon. Is there still an overnight script which runs to try and fix these cases?
Any constructive ideas welcome please
S
Thejollyone
23.04.16, 08:20
the recent update to prevent this seems to have made the situation worse :/
Fancy_jones
23.04.16, 08:32
And we have another error zone crash great job guys
fancy
Lord-Nazgul
23.04.16, 08:33
got that issue even last night when was doing SE.lock adv at all ,but now game is down :(
No Crash...
Seems they are doing an unexpected maintenance now, to solve the problems with crashed zone's.
Hi all,
we will restart all GWs shortly to remove an issue that locked many zones recently. After the restart the issue the already locked zones should be unlocked.
BB_Pandur
Thejollyone
23.04.16, 08:34
front pages says they are restarting the servers to unlock those who are locked now
My SE has been cancelled in the middle.!!!!. I have received part of experinece and new adventure:(. Quests not completed. !!!!
There was a message on start up screen saying they were restarting all GW zones to clear another bug
Faststriker
23.04.16, 08:44
Anyone else not able to get back online on newfoundland?
Cant get back in either to newfoundland
Did they lose the crank handle ?
Now it says the server has gone to a SPA! Charming!
https://dl.dropboxusercontent.com/u/10686118/TSO/1.png
Houri3_old
23.04.16, 08:54
The servers are currently being restarted as announced by BB_Pandur.
Please keep an eye on the front page (http://www.thesettlersonline.com/en/homepage) for news.
We got the warning 3 minutes before shutdown. This kind of behaviour is not good for your business Ubisoft/BB. If there is a game reset or maintenance I expect to be notified at least 4 hours in advance so I don't start an expedition.
Lord-Nazgul
23.04.16, 09:07
My SE has been cancelled in the middle.!!!!. I have received part of experinece and new adventure:(. Quests not completed. !!!!
Was on camp 36 SE when game goes down.Same like u, have 3 Quests to be done.
still can't connect, how long is this going to take ???
We got the warning 3 minutes before shutdown. This kind of behaviour is not good for your business Ubisoft/BB. If there is a game reset or maintenance I expect to be notified at least 4 hours in advance so I don't start an expedition.
+1
applied skunk on barracks, but wasn't able to put some troops in queue on time :( can't get back the wasted production time
Was on second last attack - Black Nights. interesting to see what will happen when we get back online.
A well in advance warning would have been acceptable...not 5 min.
I can't connect, how long is this going to take before the server is upp???
Thejollyone
23.04.16, 09:17
its up now
TabulaRasa
23.04.16, 09:19
I think BB need to reintroduce the night maintenance as it was before. From the time they closed night maintenance they started waste our play time during mornings and during days and this is not acceptable.
BB reintroduce nightly maintenance and finish this [removed] actions that do not allow players play the game!
Please keep your language PEGI-7.
I think BB need to reintroduce the night maintenance as it was before. From the time they closed night maintenance they started waste our play time during mornings and during days and this is not acceptable.
BB reintroduce nightly maintenance and finish this [removed] actions that do not allow players play the game!
it has been already discussed in other posts, but there's no reaction from BB as they wouldn't consider our suggestions
the recent update to prevent this seems to have made the situation worse :/
Whilst it maybe true by the intention ` in order to reduce locked zones' As Jolly says its not actually doing this, which doesn't in still faith in the understanding of the devs of this issue. There are some really old `sorted' bugs constantly reappearing everytime they `fix' the locked zone issue. Perhaps attention to why this is occurring may pin point a more accurate assessment of what is causing locked zones ( I think copy/ paste of old versions of code is the reason ...and have said so often enough but what do I know :) ) The deliberate reduction and changing of `landing zones' for generals on addy's is also high on my suspect list, especially as some of these changes were not well informed to the player base, so how can we know whether they were intentional or bugs coming in through the back door. I've supported most of the recent changes, and still hope the `spoonful of sugar' is on route to make the taking of this `medicine' worth it, but all these downtimes and game updates to improve the `locked zones' issue is going to wear a bit thin if in practise its making things worse, especially when on balance most of these changes are having a less than positive side effect on the `playability/fun' part of the game. Free gifts as compensation is all well and good but it does not equate to fun, and that's why we play isn't it?
Your suggestions are being passed on, including the ones about bringing back Weekly Maintenance.
The downtime this weekend was unfortunate, but it was needed to restart the servers world wide.
This was the only way to solve the reported locked zones.
Please make sure to send in a support ticket if the downtime caused unexpected losses (e.g. adventure ending prematurely).
Later edit:
I explained before that locked zones are more of a "symptom" and not related to just one issue. When an error is detected on your zone, the zone is locked to prevent further damage.
Think of it like a headache. It can mean a number of things are wrong, as the headache is just the symptom.
Each locked zone can be caused by a completely different cause than another locked zone so an investigation is required in each case.
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