View Full Version : ★ Questbook wont dissapear [14983]
+WORKAROUND
Don't tick the boxes or the Quest Log does not close
http://img.prntscr.com/img?url=http://i.imgur.com/FoafTsI.png
Hi seems last maint gave us a new bug...
When you use the tick behind a quest , the questbook stays put...
whatever you do, it wont go...unless you refresh...
After refresh the questbook is gone, but the ticked adv too (and or other ticked quests)
Solution so far: Refresh and dont use the ticks again in questbook.
If you want to send troops to an adv, or visit it, then use the questbook, click the adv there (not the litle box behind it, but the adv itself), a window will open with all options you normal get in that litle window at the right of your screen.
Arathion01
17.05.16, 10:28
Hi,
I'm having a problem with my Quest Book, If I mark one quest then it freezes, can't close it, visit my adv or anything
I have exactly the same problem
For the record - i had it (hm still having it lol) also.
After this last update today (17th of May 2016), I am experiencing following bug:
I have started an adventure. When I visited the adventure and opened the Quest book, I couldn't close it any more.
After restarting the game, I've opened the Quest book in order to visual the adventure pop-up on the side. It did appear, but again I couldn't close the Quest book dialog. The game become unplayable
GateKeeper1554
17.05.16, 11:35
same problem here as well - how long before they fix this one then ? I also wonder now, if the fairy lights problem has been fixed or if it is still disappearing after every 3 collectibles are found = 10 sec max on that one, I'm still waiting from Easter for that little fix to happen as well.
same here
on prem time and on a bk like a fool I open the quest log on bk to track how man collectables to get screen locked up
rebooted now bk isn't in tack list so have to open quest log to track it so I can visit it. hmmm screen locked up.
so just going around in circles and not getting anywhere.
I love this game and play it a lot, how ever everytime bb do a game update there are bugs, surely they do test for for these before updating?
so now I'm stuck and looks like I have lost 6 hours of prem time.. grr
DON'T tick the boxes!
+1
thanks Daz, hopefully it gets fixed A.S.A.P. as this thing is making the game quite unplayable
BB where are you with that fix announcement ? ? ?
Where is BB, we have MOD telling us what's wrong, BB should be here saying a fix is in the pipeline.
yap i had too, how i check quest book now? fix it plz
Wonders if anyone read DutchDuty's post at the start of this thread, where he said how to "get around" the bug. ;)
Thank you for your reports! A solution for the issue is currently being developed. I will let you know as soon as we have more details on when it will be deployed.
Thank you for your reports! A solution for the issue is currently being developed. I will let you know as soon as we have more details on when it will be deployed.
keeping us entertained, huh? :D
you can use the quest book to send troop to invite friends and visit the adventure until the technical team find a solution for this
Hi all
On your main island (and only on it) you can close your questbook by clicking your pvp lvl tab, just under the prem time remaining
note that it allows you to get your adventure box ;-)
Enjoy
sk_setttler
17.05.16, 18:40
affected :(
thnx for the workaround...at first I thought you only don't tick adv boxes but I had to remove ticks from my quests too
i have the same issue, currently trying to do a wild mary adventure with premium time so i am really annoyed. I AM A REGULAR GEM BUYER , thus are contributing to the server and game costs, i expect better !!!! MODS I WANT COMPENSATION for my losses due to your failures ......... at the very least the adventure back plus the prem time wasted, thanks. RANT over. I am sure you are doing your best.
Mods only mod chat, it's BB that you want to chat to regarding compensation. It's worth putting a ticket in to them about it as they can't know about your individual losses unless you tell them.
thanks for the reply aish .... sorry if it came over demanding lol, it was just that i was very angry at the current situation and quite rightly thought i and others deserved better, i know sometimes these things happen - but a simple warning on the home login page or a pop up msg would have prevented most of the issues i had.
No worries! Didn't want you to lose out though in thinking mods could help. They can pretty much only hand out this forum thread. It has it's uses but BB prob won't register an individual players' issues from here- just a general one from everyone. I don't know if BB are planning a fix anytime soon- it sure would be handy to know!
Same here seems the award for bugs in game that are funny goes too ....... BB
Same problem here. And no fun at all.
if questbook wont disapper click on the pvp lvl and will clear questbook
Sir_Killemall
18.05.16, 06:06
same here, plz fix it BB :)
Thejollyone
18.05.16, 07:29
if questbook wont disapper click on the pvp lvl and will clear questbook
unfortunately this fix didn't work for me when I was actually on the adventure island and the quest book was stuck open. Only a refresh solved it.
Me too. Clicking the PvP button closed quest book on home isle but that doesn't work on adventure :(
yes, on the adventure zone you are forced to refresh the browser to get unstuck, on home zone just use the PvP level button to unstuck
i.e. after you kill a boss camp on FT adventure you are being forced to refresh and that takes time, esp. if you're running on premium :(
this is very very very annoying problem, when is the hotfix arriving BB ? ? ?
TheVictorious
18.05.16, 10:26
+1
Its critical issue here, I have issue.
Attempt to resolve the issue will be done tomorrow morning.
Game Update 19.05.2016 - Thursday at 7.00am BST
Dear Settlers,
A game update is scheduled for Thursday. During this time the game will be unavailable.
Day: Thursday, May 19th
Worlds: All (1-3) closed
Start: Approx. 07:00am BST
End: Approx. 11:00am BST
Adventures & Premium: Time will be extended
The update aims to resolve the recent Quest Book window issue.
Happy Settling!
BB_Ravel
http://forum.thesettlersonline.com/threads/32544-Game-Update?p=300729#post300729
TabulaRasa
18.05.16, 11:33
same problem here
so we have to wait 24 hour just to get fixed an issue that do not allow us to play the game?
what with the fixes BB did in past in the middle of the day, nothing today?
TabulaRasa
18.05.16, 11:33
Attempt to resolve the issue will be done tomorrow morning.
http://forum.thesettlersonline.com/threads/32544-Game-Update?p=300729#post300729
we need a fix now, not tomorow!!!
we need a fix now, not tomorow!!!
well their coding skills are so good so they give us new bugs every once in a while so they have a challenge on their hands.
Makes no sense at all to fix the existing ones first. /sarcasm
Guys, the earliest we can deploy a new version fixing this issue is tomorrow.
You can see the announcement here (http://forum.thesettlersonline.com/threads/32544-Game-Update?p=300729&viewfull=1#post300729).
Thank you for your reports!
Later edit, as I forgot to reply, but didn't want to spam:
keeping us entertained, huh? :D
A couple of times in the past, when I was more focused on getting things fixed, I was criticised for my lack of transparency so am trying to keep you updated as much as possible when time allows. :)
you can play - just DONT CLICK BOX - control adv directly from questbook - and no problems :)
Thejollyone
18.05.16, 14:59
you can play - just DONT CLICK BOX - control adv directly from questbook - and no problems :)
not true, still issues having to refresh. Read up to Urgh123's post...
not true, still issues having to refresh. Read up to Urgh123's post...
if you tick box to have adv on screen questbook freeze and you have to refresh - Running adv from questbook I dont have any problems
Thejollyone
18.05.16, 16:33
I dont touch the tick boxes at all, yet when on the actual adventure, it froze for me on the adventure island. The work around works on home island, but when you go to (seemingly) certain adventures, it freezes. Its happened to 2 of us in this thread without us touching the tick boxes...
Mine was on First Thief on the desert island.
you can play - just DONT CLICK BOX - control adv directly from questbook - and no problems :)
Agreed. This wasn't bothering me because I never click on the boxes. An adventure automatically becomes pinned so I work through that, but even if it didn't you can control the adventure from the quest book by clicking on the text. I've never seen any reason to click on any of the other boxes so I think it can be avoided in the short term because I can't think of anything you can't do otherwise.
btw - thanks BB for getting a fix lined up quickly to help those players who's style was being affected.
if you tick box to have adv on screen questbook freeze and you have to refresh - Running adv from questbook I dont have any problems
tried using the collectibles tick box ? or any from the actual main/side quests ? same thing happens but the PvP button clears it... -> at the home zone
on the other hand you cannot use the PvP button on active adventure zones simply because it is greyed out and deactivated by default.
furthermore, each time you finish any active quest on an adventure and click the quest book in order to use the "complete" button and receive the next part your quest book will get stuck too and in such situation there is no workaround - only refresh
+WORKAROUND
Don't tick the boxes or the Quest Log does not close
http://img.prntscr.com/img?url=http://i.imgur.com/FoafTsI.png
Hi seems last maint gave us a new bug...
When you use the tick behind a quest , the questbook stays put...
whatever you do, it wont go...unless you refresh...
After refresh the questbook is gone, but the ticked adv too (and or other ticked quests)
Solution so far: Refresh and dont use the ticks again in questbook.
If you want to send troops to an adv, or visit it, then use the questbook, click the adv there (not the litle box behind it, but the adv itself), a window will open with all options you normal get in that litle window at the right of your screen.
Thank you for the advice, I'll try it
Based on the abrupt stop in reports, I will go ahead and assume the issue is now solved for everyone. Yay! :)
I can now pin Tikki Island but still can not visit adventure or visit from quest book
Based on the abrupt stop in reports, I will go ahead and assume the issue is now solved for everyone. Yay! :)
Agreed. As usually, positive statements are harder to find than negative ones. Good job on the fix. My play style wasn't affected but many found the problem massive so I'm glad they are back in business.
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