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Shamroque
17.05.16, 12:15
Recently special buffs are not "sticking". When friends place special buffs, they work for a few seconds and then disappear. These episodes have been increasing in the past 10 days or so. It never happened to me before though I have guild buddies who have mentioned it occuring from time to time. In the past few days I've lost 5 specials to this bug. Very annoying, especially when using special and rare buffs. All the members of my guild have noticed this happening more often in the past week or so.


Moved to appropriate thread

Shamroque
19.05.16, 06:14
Thanks Urgh123 and Xibor for your input. However, I can confirm this, in my case:

- New Collies quest message did not pupup when the Snack was placed
- It was the very first buff placed by my guild buddy as it was the only special I requested. All the others were steaks (54). Each and every one of those stuck. I then proceeded to buff my friend (90 steaks) and no issues there either.
- Obviously, my guild friend is not on the same wireless connection as I - we live in 2 different countries. ;)
- We are always both online when buffing each other in our Guild, as it is by request.

It doesn't seem to matter when they're placed. I can confirm that the Gold Fever I lost was also the first buff placed as I was doing my Gold chain and my friend buffed the mine first. So, it wasn't even a matter of placing too fast as BB has suggested in another post.


Input referred to is here (http://forum.thesettlersonline.com/threads/30875-Buffs-not-remaining-for-full-term.?p=300781&viewfull=1#post300781) and here (http://forum.thesettlersonline.com/threads/30875-Buffs-not-remaining-for-full-term.?p=300779&viewfull=1#post300779).

Bobblyt
19.05.16, 06:46
Thanks Urgh123 and Xibor for your input. However, I can confirm this, in my case:

- New Collies quest message did not pupup when the Snack was placed
- It was the very first buff placed by my guild buddy as it was the only special I requested. All the others were steaks (54). Each and every one of those stuck. I then proceeded to buff my friend (90 steaks) and no issues there either.
- Obviously, my guild friend is not on the same wireless connection as I - we live in 2 different countries. ;)
- We are always both online when buffing each other in our Guild, as it is by request.

It doesn't seem to matter when they're placed. I can confirm that the Gold Fever I lost was also the first buff placed as I was doing my Gold chain and my friend buffed the mine first. So, it wasn't even a matter of placing too fast as BB has suggested in another post.

My husband and I buff each other in the same way as Xibor and his wife; normally with steaks and very rarely we have noticed a building running unbuffed but tended to put it down to user error; however on one occasion I had used a stadium snack on one of his buildings which did definitely disappear; and it was as with Shamroque the first buff applied. The buff went off as he waited to see it go off before re-activating his building, I then proceeded to buff the rest of his world (75ish steaks). 10 minutes later he noticed the building with the snack was no longer running buffed. Normally when we use one of the 'special' buffs it is not as part of our routine buffing but by special request and we have not seen any of these disappear. I can also confirm that the new collectibles quest message did not pop-up when the snack was placed.

Scenter
19.05.16, 09:28
I have the problem of buffs not sticking too, it doesn't seem to happen with normal buffs - but it happens to me 2 or 3 times a week with special buffs.

Shamroque
23.05.16, 14:36
Yep. Just happened again. Exotic basket, placed on titanium smelter by a guild friend. I saw it buffed for all of maybe 5 seconds and then it disappeared. Again, no collie respawn. No action going on on my island, first and only buff placed. It's safe to say this is happening every 2 or 3 specials I ask to place. I am self buffing with specials now because that seems to be the only safe way.

Larili
25.05.16, 18:19
I probably had the worst `non sticking buff' day so far on my self buffing buildings, all done with feasts, and there were several `holes in the pattern' today. Even when applying some yesterday it took two attempts on some, and not sure if it deducted the feast from the total or not the first time. I am also suspicious that some of my friends buff are not sticking either as the number of buildings showing buffed status looks far less than the mails I have to cancel....I'm going to start counting them now. :(

Dorotheus
25.05.16, 19:41
I have just had a buff fail to stick. I asked a fellow guildie to drop a fever on my special gold mine for a crisis quest. The mine had been sleeping with a few seconds remaining to the end of the production cycle. I awoke the mine after it had been buffed, the buff vanished at the end of the cycle it had been paused at. He tried buffing me again with no result, another guildie however was able to drop a second buff on me which has stuck.

Xibor
25.05.16, 21:23
I hope BB can figure this out - observation doesn't seem to get anywhere. From what I've read the problem doesn't have a pattern - some players who don't have the problem are doing exactly what players that do have the problem are doing. Very frustrating, and I assume equally as hard to debug...

Larili
04.09.16, 16:17
Grrr Happened again last night, just when I finally got them all at the right time. Two steaks on copper swords smiths took two attempts to stick, not a problem I was in double checking mode so caught them. Logged in today with 1d 6hrs running on all buffed buildings EXCEPT one of the sword smiths, not one of the previous two mentioned, another one, not buffed! grrr and double grrr

Houri3_old
06.09.16, 18:44
It seems that there are two distinct issues with building buffs that are being reported. One is "Buffs not remaining for the correct length of time (http://forum.thesettlersonline.com/threads/30875-Buffs-not-remaining-for-full-term.)" or "ending early".
The other is "buffs not sticking" - ie disappearing as soon as placed.
I'm going to try to keep the two seperate, with the first in the linked thread, and the second here :)

Iolanthe
06.09.16, 20:11
It seems that there are two distinct issues with building buffs that are being reported. One is "Buffs not remaining for the correct length of time (http://forum.thesettlersonline.com/threads/30875-Buffs-not-remaining-for-full-term.)" or "ending early".
The other is "buffs not sticking" - ie disappearing as soon as placed.
I'm going to try to keep the two seperate, with the first in the linked thread, and the second here :)

Hey Houri, cheers for the effort but Larili's previous post seems like a mixture of the two. Perhaps a very specific amending of the thread titles and a proper sorting of 'the other one' would be helpful in keeping things separate. Might also help if there's some idea of the time cutoff for each issue. 5 seconds? Before all buffs are finished being placed? 5 minutes? An hour? 'They were there when I logged out and gone when I came back.'?


~~~

Just to keep the idea floating: If the buff/s vanish almost as soon as they're placed it really is worth checking with the buffer, if possible, to see if the buff has returned to their star. Very often, but not always, it has.

Hemerocallis
03.01.17, 21:50
Now it happened again: A special buff is not sticking. This time it was only a whips and carrots. 2 days ago it was a barazek. A guildie put it on, building was swirling a few seconds, and then buff dissapear - and no it did NOT go back to my guildies star in any of the cases.
Some weeks ago it happened with a weapon boost: A guild mate put it on, i unslept the building when i saw it was applied, and few seconds after it was gone. Now weapon boost is a very good buff, so i made a ticket to support (my first ticket ever). First they ask if the buff had gone back to my guildies star. I answered no it didnt. Then they ask me the name of the buff. (!) I answered that as mentioned it was a weapon boost. Then i got the auto reply that the ticket was closed and the problem was solved. Solved??????
When are BB going to take this bug serious and do something about it? It has happened a lot of times im not even mentioning here, and it has been going on for very long. And what incompetent person at support ask me what buff it is when i mention it in my ticket? Do you not know the names of your buffs?
I would like to know: What should i do from now on, when i want some special buffs done? Take screenshots of the whole island before buffing, in case it dissapears - is that enough for support until the bug gets fixed next century? Or what more do you want?

Shamroque
23.01.17, 21:27
It's back. It hadn't happened to me for some time. I thought/hoped it had been fixed. Now it's happened to me 3 times in the past 4 or 5 days. Just lost a Ferm on my Friary. Lost a Stadium Snack a few days ago and and Gold Fever before that. It seems to happen only with the special buffs.

Stoof
24.01.17, 10:07
I've also seen this when guild member buff my buildings. The buff seems to place for a couple of seconds and then disappears. I am unsure if the buff returned to my guild members star.

maryam1
24.01.17, 11:51
Buffs vanishing, self placed, guildie placed, feasts, and special. It seems to be happening more and more. Maybe its an infection, once its on your land it spreads like a...er....virus! And no they are NOT returning to star.

EasyTarget1
24.01.17, 11:52
Hopefully the current update will help resolve this

maryam1
24.01.17, 11:55
It did not say anywhere in the change log that this was going to be addressed today.

EasyTarget1
24.01.17, 12:02
It did not say anywhere in the change log that this was going to be addressed today.

The game responsiveness has been increased when applying buffs on buildings.

Sort of the same ball park

BB_Saqui
24.01.17, 16:08
The way in which buffs are applied has been optimized since today's patch. If you continue to be affected by the aforementioned issue please update this thread with as much information as possible e.g. time-stamps, screenshots.

Lord6Smeg
24.01.17, 22:07
bazaar buff on RPH 24th jan 2017 22.05 sorry no screenshot the buff was confirmed but never applied 2nd buff was ok this also happen on normal PH with choco pra about an hour ago

mbvdk
28.01.17, 09:31
I normally build my copper mines in pairs and buff them when the second is built, using Aunt Irmas Feast. After the update the second buff applied often dissapears after a few minutes. The "Feast" reapears in my star menu after the buff disapears from the mine.

maryam1
29.01.17, 09:31
Buffs are still disappearing seconds after having been applied.

queen-vicious
30.01.17, 01:37
they vanish for me too but then reappear in another few seconds ... so the buffs ARE working for me - but there is a glitch in the graphics i think

maryam1
01.02.17, 10:18
I double checked...mine are disappearing still

Anomandaris
01.02.17, 17:31
A Zombie buff dropped on me by a guildie also disappeared today - no buff on the building on my side and the Zombie is dead and gone on his side.

[Edit: Not this bug, apparently, after some time and a game refresh, the Zombie came back from the dead in the inventory]

Wu-L
03.02.17, 13:33
buffs are still not sticking - fix it pls

a friend placed me elixir, but as you can see it's not there:

http://image.prntscr.com/image/b268df2831d94ba98af3f3445cbd7ef8.png

Garth2079
07.02.17, 00:08
Same problem here.

Hi,

At 10:28 today AU Eastern time (30 minutes ago) a friend placed a Lucky Rabbit Charm buff on my elite stables. I saw it appear. I also saw the message "[10:28] System: One of your buildings has been buffed by a friend. ". I noted the time was longer than normal, and realised he was on premium. In other words, it most definitely appeared. I started the production (it had been asleep) and noted I had 42 battle horses in my stores.
I then visited a friend's island and placed 7 Fermentation buffs for him.
When I returned to my island I noticed that a) my buff had vanished b) My building was asleep again and c) I had 41 battle horses in my stores.

Please could you advise your developers. The building returning to zzz is especially puzzling.
Thanks,
Garth2079

PaulLG
09.02.17, 20:58
I've seen this bug on one or two buildings before, but now my whole island got affected :(

Last night (8th Feb, around 18:00GMT) a friend buffed my island with 111 steaks. All buildings were glowing nicely.

This morning, 9th Feb, none of the buffs were showing. My friend keeps a good record of what buffs she has in stock, and all were accounted for last night, but now she has 72 extra steaks.

So it would appear that at some time between buffing and 08:00GMT this morning all the steak buffs ceased working on my island, with 72 of them returning to my friend and 39 just disappearing.

Larili
10.02.17, 12:37
This is still happening, I've all but given up keeping a nice timely buffing pattern now, as virtually every day I come back and see one or two of a group of buildings previously buffed before I logged of, no longer buffed when I log on the next time !!

Urd123
10.02.17, 12:53
I had a friend putting roast duck on for me. We both saw that the buff was on and the swirling started. 1 minute after it vanished.

EasyTarget1
11.02.17, 10:10
A friend buffed my building this morning and all looked fine. Logged off and when I came to look 2/3 hours later the buff was gone. Was a 36 hour buff he laid. I buffed a friend after so I haven't got the trade mail and time for a support case, hope it works.

whitewolf69
12.02.17, 00:26
i have noticed this with guides dropped 6 guides on a friend all went from my stock only to find out later only 3 were showing and the really annoying thing about them also is not having a message in inbox when a friend has buffed you with them please sort it out.

Xibor
12.02.17, 20:42
This is still happening, I've all but given up keeping a nice timely buffing pattern now, as virtually every day I come back and see one or two of a group of buildings previously buffed before I logged of, no longer buffed when I log on the next time !!

I'm an extreme creature of habit and buff at exactly the same time each 24 hours with feasts on the same buildings in the same order. I have noticed that with the new buff method I have to be careful and not go too fast or else I'll miss one, but in each section I make sure they all took. Lately I've noticed that 1 or misc. ones aren't buffed. My first assumption is that's it's me, but I'm seeing it more now. Months ago I didn't notice it at all, but now on occasion I think it's showing up. I can't find a pattern.

Yuiry
13.02.17, 07:59
I had it today - a guildie dropped barazek - it was there and working BUT 5 mins later it had disappeared!. So BB please take this issue more seriously!

Shamroque
13.02.17, 10:07
I'm an extreme creature of habit and buff at exactly the same time each 24 hours with feasts on the same buildings in the same order. I have noticed that with the new buff method I have to be careful and not go too fast or else I'll miss one, but in each section I make sure they all took. Lately I've noticed that 1 or misc. ones aren't buffed. My first assumption is that's it's me, but I'm seeing it more now. Months ago I didn't notice it at all, but now on occasion I think it's showing up. I can't find a pattern.

There doesn't seem to be a pattern. I suspect this is why it will be difficult to the devs to fix this one. :(

I go weeks without a problem, then suddenly I lose 2 or 3 in one week due to the "not sticking" bug.

TheVictorious
15.02.17, 09:29
I got the issue with barrazek on rarity, placed and a few seconds the buff gone, seems there some kind of overriding variables with the delay or lag in servers.

SnowBlizz
16.02.17, 14:57
3 buildings in my steak rotation today didn't take. Definitely was not missed.

Ammok
16.02.17, 15:28
I buff my level 6 and level 5 recyclers with steaks.

The level 5 recyclers buff last for 48 hours.

The level 6 recyclers buff runs out around eight hours earlier.

Bug is repeatable, has happened twice in a row now.

Anyone else have this issue?


merged

maryam1
20.02.17, 13:45
Buffs are still disapearing after they have been applied....buffed my mahog sawmills 5 times with feasts yesterday, every one of them disapeared seconds later. And no they dont return to star. I thought this was fixed. Grrrr!

EasyTarget1
21.02.17, 14:23
[14:21] System: One of your buildings has been buffed by a friend.
The buff will increase the productivity of your building.
heard the sound but 5 mins later no buff, he came and did it a second time ok

BB_Saqui
21.02.17, 14:53
I buff my level 6 and level 5 recyclers with steaks.

The level 5 recyclers buff last for 48 hours.

The level 6 recyclers buff runs out around eight hours earlier.

Bug is repeatable, has happened twice in a row now.

Anyone else have this issue?


merged

With this are you saying the buff didn't apply, or that it ran out well before it was due to run out? Any additional information is really valuable in our investigation!

EasyTarget1
24.02.17, 07:19
[07:14] System: One of your buildings has been buffed by a friend.
The buff will increase the productivity of your building.

Never stuck and return to his store - I heard the sound of the buff being applied then a click noise. He came back and buffed again and this time all ok.

[07:16] System: One of your buildings has been buffed by a friend.
The buff will increase the productivity of your building.

Amiarah
24.02.17, 15:03
I just had this problem too. I wouldn´d be that bothered if it were a common buff, but this happend with machine oil. It´s gone from my inventory, since I sent it to a friend, and it´s gone from his inventory, buff sound and text showed up, but no buff. It´s gonna be expensive if this continues.

EasyTarget1
26.02.17, 07:53
same thing again this morning with another stadium.

[07:43] System: One of your buildings has been buffed by a friend.
The buff will increase the productivity of your building.

2nd time

[07:44] System: One of your buildings has been buffed by a friend.
The buff will increase the productivity of your building.

I did have the details box open on the building, so I could start production after the buff was applied and did. So details window showed unbuffed but when I start the production the buff had been applied. That might help getting a handle on this.

EasyTarget1
28.02.17, 04:09
Yep bug identified.

This time I waited for buff to be applied then opened the details box for that building. The details showed the buff was active and I started production - all fine with 3 buildings.

Now I'm not saying this is everyone's problem but probably a large percentage.

maryam1
01.03.17, 08:38
you should not have to stop the building producing just to apply a buff...turn it off, get friend to buff...turn it on again...WHAT???

I have 195 buildings on my land that are being buffed, and while the 'it didnt take' bug certainly isnt happening on every one, its annoying on the 4 - 5 it is happening with. To have to turn every single one off, wait for the buff then turn all on again is just plain daft.
Fix please

EasyTarget1
01.03.17, 14:47
no you miss understand - the building was paused, I asked for buff, a friend came over and buffed, then I started the production.

When buffing an island it is very easy to miss a building and not buff it, I have to check that I have buffed everything when I buff someones island.

Shamroque
31.03.17, 18:05
Mods, this is a brand new one. Friend tricked my Imp Papermill and that went fine. When I placed my treat, it cleared the trick but didn't buff my building. We had to do it all over again. Mind you, I lost both the trick and the treat.

Shamroque
08.04.17, 17:35
And it happened again... Guild buddy placed a snack on my titanium smelter. It was there for a few seconds and, as I watched, it disappeared.

EasyTarget1
12.05.17, 22:11
I, along with many others have given up reporting this problem. Please sort it out as its a nightmare. So many non sticks it unreal. There is an overload or something please sort it!

Ammok
20.05.17, 09:38
Hey its back!!

My grill steaks have been working great for well over a year :)

So pleased to report that some them now run out after a couple of hours and even one of my rainbows ran out after two hours.

Welcome back old friend. We so easily forget.

Just after the hot fix.

Kotugo
20.05.17, 14:57
I have started getting this recently too, I have only noticed it when other players use buffs on my island. The buffs display with the correct amount of time after being applied and then vanish after a few seconds, the buff item has still been consumed from the players inventory though.

kke2100
21.05.17, 15:08
Placing buffs in the past was a pain; too many weren't registered.

With the Forum Threads started (and maintenance in the autumn 2016) it has improved significantly - not to perfection, though.

BB is aware of the 'ongoing' issue

BB_Saqui
24.05.17, 12:15
I have started getting this recently too, I have only noticed it when other players use buffs on my island. The buffs display with the correct amount of time after being applied and then vanish after a few seconds, the buff item has still been consumed from the players inventory though.

If the buff didn't follow through and the buff item has also been consumed from the inventory, then I implore you to contact our Support Team who should be able to help resolve this. Remember to include as much information as possible such as timestamps and screenshots!

maryam1
31.05.17, 11:43
non stick buffs abound.....they do return to star but its a real pain!

The_Sarmatian
27.06.17, 08:25
+1.
It never happened to me without lag on a fresh login. Update did change that I think. I think this bug just got worse.
It took me 2 barazeks to buff my rarity today. If barazeks do return to star, it surely is not my own star, as they need to be dropped by friend to last those 18h-20h.

ladyNoob
29.06.17, 21:26
Hi I have had several non sticking buffs on my own island, not sure about friends island, it is getting frustrating. I contacted support and got no help at all from them. Just got the runaround. I'm wasting so many buffs and as a new player they are not easy to come by. It just happened again with my copper mines. About ready to give up.

BB_Saqui
30.06.17, 11:27
Thanks for the new reports guys - we're looking into it!

TheVictorious
25.07.17, 09:36
Still happening and so much

sparkis
31.05.19, 14:35
Yes, almost 2 years after last post and i still have this problem, after friend buffing i can see all running buffs, i just need to log off for longer time, 4h+ and on some buildings disappears. Any advice?

topgearfan
01.06.19, 10:00
use buffs shorter than 4h.