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Bagster
17.06.16, 10:56
What about this new "free gems" offers?
Everything in it seems to be scam.
Tried it, filled 2 surveys, one game me at the end: "Sorry, maximum entrys reached".
A second one reset near the end with a "Responding too fast, you are probably not a human" message.
I know free is never free, but those offers are a new low

lulu10093
17.06.16, 11:04
I seen it didn't try it but know in past my son has done a few things like that all they did was keep filling his email with loads junk and scams in the end he had to set up a new email account as the amount of junk was ridiculous and they passed his contact details to other companies etc so now told him stay well clear of things like that on his games he plays

Sharpielein
17.06.16, 11:55
Another gaming company implemented a similar "campaign" and yes, never got any rewards.

But it didn't take long until I started receiving phishing notices "Dear player, please click this link to receive free stuff..." or "Your account has been suspended due to rules infringement, please click here to appeal ..."

It seems like gaming companies never learn that the data provided by these "free" campaigns can also be used to do illegal stuff with players' accounts.

hades8840
17.06.16, 18:38
yeah seen this tried first one paid out no problems tried two more both didnt pay out went to offer support got the same run around they always give send proof you comlpeted the offer ie a confirmation email ..problem is most of the offers dont send a confirmation email they have your details and like someone said the emails soon start coming in... so they refuse to pay out went to game support because at the end of the day the buck stops with them if the 3rd party company is ripping ppl off they have a duty to deal with it... but got the same reply there take it up with offer support ..

Driller7
17.06.16, 19:59
Do not waste your time... Look up the Company in BBB.org and you will see they are a scam...

I did a few for another game and ONLY when i threaten them to complain in BBB and post in every single social media i could find a review responded to my request after 7 days have past from the purchase of the $20 item that would give me the in game reward....

AVOID THIS SCAM... wait for happy hour!

TheVictorious
18.06.16, 09:02
Free Gems is lie, you are selling your email for spam companies [Removed], I didn't see the free gems here since not supported for my country seems, but as most of those 3rd parties, they just spam you with some advertisement, at first you receive a few and clean spam, they you get into bad spam, not family safe, not pegi-7, because once you sell ur email for first one that will share with another spammers.

I changes my email 2 times before because of those "free" items from previous games, I don't say TSO will have same or not, but to avoid any problems like this, I suggest just to avoid that.

So Free Gems? no its spam and scam

Please remember to keep your references pegi-7, thank you.

topgearfan
18.06.16, 09:31
where do you see those offers?

Dorotheus
18.06.16, 10:16
where do you see those offers?

On the front page.

topgearfan
19.06.16, 08:00
oh. i have none.

queen-vicious
19.06.16, 09:56
if these are scam offers, why is bb promoting them?

TotoMok
19.06.16, 10:34
None in my region, so I'm safe. But if these things are asking for personal information, making you buy things, or even just trying to get an e-mail, then that's bad. I've seen other similar 'fill in survey/offer get free access' deals, and they have been pretty bad and often quite obviously just scams.

I'm a bit concerned that BB would be hosting this. Are they that desperate to generate revenue from this game that they would do this?

Wappu2013
19.06.16, 11:22
if these are scam offers, why is bb promoting them?

If you can find new "customers" to another company, they may pay small fee.
For example, for playing another "free-to-play" game, reward may be 0,01-0,4 EUR/player.

I tested "play other game" offer, just for fun, it gave small reward, but I dont recommended it.

http://image.prntscr.com/image/ff7a07250ebd47aeafed6bddfbc0ac14.png

lordloocan
19.06.16, 14:24
I do wonder how many of those external links fit with the pegi-7 side of the game? For instance links to Lotto sites and crdit rating sites? They do not seem very pegi-7 to me.

MarkG
19.06.16, 15:26
there was an offer, that only required me to watch a video for 8mins, which i left running in background, but the reward was only 2 gems which i got few mins after the video ended.

any that require you to enter any details like phone number, e-mail address or home address i would avoid, get enough nuisance calls as it is, and plenty of spam e-mails, junkmail through letterbox

also if you have any ad-block software installed you wont see any offers anyway

TheVictorious
19.06.16, 16:17
I do wonder how many of those external links fit with the pegi-7 side of the game? For instance links to Lotto sites and crdit rating sites? They do not seem very pegi-7 to me.

as i said before they even pegi-18, i listed some kinds or types of advertisements but got post modified, but kind of "marriage" things.

hades8840
19.06.16, 17:33
if these are scam offers, why is bb promoting them?

there not scams as such but these offer sites appear on almost all games as a way to get ingame income problem is even though you fill them out correctly they wont pay out and thats where the scam is say 10 players do the same offer 3 might get paid where as 7 wont.. even though they all filled them out correctly.. the company will still get paid as you completed the offer and you will get flooded with junk but you wont get your gems and arguing with sponserpay or who ever runs them will get you nowhere.. because they will ask for proof the fact you are now getting junkmail from the company means nothing they will want the confirmation email you never got

Xibor
19.06.16, 21:25
I was very surprised to see BB doing these kinds of promotions - I would have thought it beneath them. I did try one, and got nothing - which is typical because it's a 3rd party that doesn't really have to do anything. In other games I was much more aggressive on such 'free offers' and was most often given nothing and spent time tracking people down and emailing complaints and getting nowhere.

Be very very careful because as others have said it usually requires signing up for something and you will be spammed until the end of the universe if you do.

topgearfan
20.06.16, 08:58
also if you have any ad-block software installed you wont see any offers anyway

That explains why I dont see any. :)

Also, could it be that automatic mailbox spam filters catch the confirmation emails?

BB_Ravel
23.06.16, 16:10
I do not have any details regarding the reasons behind this campaign, but I will pass on your feedback and opinions. Thank you, as always!


Here are some extra details about the "Earn Free Gems" option.

If you have an adblocker running, it needs to be disabled before clicking on the "Get Free Gems Now".

If you experience problems (i.e. bought something and received no Gems after waiting the appropriate time), please contact Fyber support:customerservices@fyber.com
Please provide
- The instance's address: www.thesettlersonline.com - for our language version.
- Your nickname
- Time and date of the purchase and the data used

You should receive a reply within 24-48 hours.

Hope this helps.

hades8840
23.06.16, 16:25
and what about all the ppl who spend 10 minutes plus filling in some questionaire on their habits giving their personal info only to get nothing and then the stupid company you complain too does nothing because you dont get a confirmation email... you still get bombarded with junk mail from the company you did the offer for that in itself should prove you did something how else did they get your email
I do not have any details regarding he reasons behind this campaign, but I will pass on your feedback and opinions. Thank you, as always!


Here are some extra details about the "Earn Free Gems" option.

If you have an adblocker running, it needs to be disabled before clicking on the "Get Free Gems Now".

If you experience problems (i.e. bought something and received no Gems after waiting the appropriate time), please contact Fyber support:customerservices@fyber.com
Please provide
- The instance's address: www.thesettlersonline.com - for our language version.
- Your nickname
- Time and date of the purchase and the data used

You should receive a reply within 24-48 hours.

Hope this helps.

Nogbad
24.06.16, 05:35
When I clicked on it, it just took me straight to the shop.
I thought it was a poor taste ad for the promotional offer where you can get some extra gems if you pay a bit more than the standard price.

Xibor
24.06.16, 21:19
I you look at the bottom it has a 'special' link for free gems. I still advise caution - most of the sites include joining something and you may never be left alone again.

BB_Ravel
27.06.16, 09:45
If you already tried contacting Fyber Support and they did not reply within 48 hours, please send me a private message with the required info in order to investigate further.

LordOfMud
06.07.16, 17:26
I would rather have a "happy hour" than these scammy things.

RaimundIV
08.07.16, 16:58
I got 2 viruses from those surveys....unbelievable

King_Aziz
11.07.16, 16:17
Yes, I saw it was also on the front page a few days ago, but it is not an important issue for me.
Greetings Friends, Happy Settling!

queen-vicious
12.07.16, 01:15
BB perhaps you could look a little closer at who you partner with - your players trust you!
A simple google of this company shows thousands of pages of complaints :(

BB_Ravel
13.07.16, 14:57
I understand your frustration and I am passing on your feedback on this.
Please remember you can also send me a private message (http://forum.thesettlersonline.com/private.php?do=newpm&u=416938) with the info required (see this post for details (http://forum.thesettlersonline.com/threads/33384-quot-Free-gems-quot?p=315479&viewfull=1#post315479)) and your complaint will be escalated.

Lunaran
10.08.16, 10:40
hmm I have had no issues and recived 125 gems so far BUT I used a fake emial address. fake name, address etcetc (not my first time and I know what I am doing) to get said gems -- delivered straight to my inbox hehe Please note, for the un tech savy and un interent savy .... and perhaps given that this is a pegi-7 game then perhaps BB should stop, I did notice an increase in spam, and redirected links and other nasty nasty by products of using said gem offers for the past 36 hours

advising people to turn of adblockers porbably nt a good idea as a few people have posted some nasty results are happening

Koraku
18.08.16, 19:11
Those "free" gems are indeed scams in the widest sense of the word. Most want to harvest your personal data and sell it to spam companies. Those advertising with giving you a chance to win a bike or phone or whatever never, ever pay up, ever to noone. And the ones that need your phone number have a small text at the bottom hooking you on to an extremely expensive and useless sms or "data" "service".

It's a straightup trap and I can't believe BB goes into business with shady [stuff] like that.

Please keep your language Pegi-7, thank you.

Xibor
18.08.16, 21:10
Those "free" gems are indeed scams in the widest sense of the word. Most want to harvest your personal data and sell it to spam companies.

No doubt that's what many of the companies do. But I don't know if I'd call it a scam when they ask for personal data and you give it to them, and then they sell it. Somewhere will be a privacy policy when they ask for your details (by law) and buried in that mess of legal words it will be spelled out.

Personally I have tried some of them and have had limited success on getting gems - but history has taught me (seeing these kinds of offers before) that I never chose the ones that require I 'sign up' to anything. If it's not just something simple like going to a page and reading an article or something, I don't go for it. Seems to have saved me a lot of grief.

Koraku
18.08.16, 22:58
Sure, but you are informed and cautious. These schemes however target those that are unaware of the type of schemes, the digitally-weak and/or uniformed.
And this is exactly what scams do, target those that are unable to distinguish between a real offer and a scam. And there are still a LOT of people like that around..

EpsilonSilver
19.08.16, 11:42
if these are scam offers, why is bb promoting them?

They pay BB money.

EpsilonSilver
19.08.16, 11:43
Sure, but you are informed and cautious. These schemes however target those that are unaware of the type of schemes, the digitally-weak and/or uniformed.
And this is exactly what scams do, target those that are unable to distinguish between a real offer and a scam. And there are still a LOT of people like that around..

Where does this leave BB? Colluding with scammers to bilk its' player base?

Koraku
09.09.16, 12:51
basically, yes.

walkingded
08.10.16, 06:26
Hi,

Just thought I'd let you know that I won't be trying your offers of free gems - neither will I be buying Gems if this is how you con players.

The free gem option I tried was to read all the pages in an article that appears in a game browser window.

The one chosen was the Ginger spice one.

Unfortunately the way the page displays you cannot view all the pages, you cannot go back to a previous page and the way links for other things on the page are setup so that it's very easy to click on the wrong links.

So, no thank you - you can keep your free gems and as far as buying some - forget it.

Btw I bet the mods either delete this posting or at the very least - nothing will get done about the article.

from a very unhappy Settlers player.

Merged.

Thejollyone
08.10.16, 06:55
been mentioned here

http://forum.thesettlersonline.com/threads/33384-quot-Free-gems-quot?highlight=free+gems

lordloocan
08.10.16, 18:04
I would still question whether it is appropriate to have links to non-pegi7 sites from a pegi7 game.

walkingded
08.10.16, 18:05
Originally Posted by queen-vicious View Post
if these are scam offers, why is bb promoting them?

Exactly - why indeed?

Urd123
09.10.16, 13:55
I never even tried,- because I just concluded it was same thing we had some years ago in my other game. I never got anything for free out of it- just looking trough lots of ads and getting spammed after that.
When something is free - then it is often too good to be true.

BB_Saqui
10.10.16, 13:32
Hi,

Just thought I'd let you know that I won't be trying your offers of free gems - neither will I be buying Gems if this is how you con players.

The free gem option I tried was to read all the pages in an article that appears in a game browser window.

The one chosen was the Ginger spice one.

Unfortunately the way the page displays you cannot view all the pages, you cannot go back to a previous page and the way links for other things on the page are setup so that it's very easy to click on the wrong links.

So, no thank you - you can keep your free gems and as far as buying some - forget it.

Btw I bet the mods either delete this posting or at the very least - nothing will get done about the article.

from a very unhappy Settlers player.

Merged.

I can assure you that the "free gems" offered are legitimate, but we cannot control how quickly a promotional provider takes on providing said gems (some are faster than others). We first ask you to contact the provider's support directly regarding any gem offer if there's a significant problem or delay. If this is unsuccessful, please contact our support with the gem offer and any additional feedback you have regarding the provider it came from.

hades8840
10.10.16, 20:18
I can assure you that the "free gems" offered are legitimate, but we cannot control how quickly a promotional provider takes on providing said gems (some are faster than others). We first ask you to contact the provider's support directly regarding any gem offer if there's a significant problem or delay. If this is unsuccessful, please contact our support with the gem offer and any additional feedback you have regarding the provider it came from.

sorry your wrong on the whole they may seem legit but overall its a con ..example i did a offer spent some considerable time jumping through all the hoops and completed it now even though i started getting spammed from the company and i was getting their newsletter i never recieved a confirmation email now to everyone but a moron you could tell i had signed up cause of all the rubbish i was now getting plus the offers of doing more surveys..but nope i didnt get my gems so emailed the support but they wouldnt have any of it because i didnt get a confirmation email.... now this is where they get you not everyone will get a email just enough to show its working the rest can whistle for it.
because they will have what they need your details your email and will get paid out but the poor fool who did the work gets nothing...i know other games who do these free offers and they ended up getting rid of them because so many players where scammed

Xibor
10.10.16, 20:29
Not all of them are bad...
I did one yesterday that was to earn 19 gems requiring me to take a quiz. It was a quiz on sports. You had to get 10 right in a row, and some of them were tough. But I was rewarded the gems, I didn't have to sign up for anything, there were no annoying ads in your face so all in all I was pleased with that one. If I see others by the same company I'll give them a go.

But at the same time I advise caution because on some that required an email address I gave them one I only use for online signups and boy am I getting spammed in that account now.

Dimytes
16.11.16, 17:47
It is mostly a scam company.
Just read about them on the net. The scam warning is all over the place.

For a period earlier this year it worked pretty ok but since 2-3 weeks they are scamming almost every survey you do.
It goes like this:
1. When you report that you get no gems and send proof the send an automated mail that ask you to send a proof.
2. You send a screenshot over mail and then they reply they want even more proofs of other things like you mail etc.
3. You send even more screenshots to them and they reply that you do not get rewards if you did not complete offer. The screenshot shows it was completed.
4. Sometimes when you keep complaing past step 4 they claim they have a technical error and the gems will arrive with hours.
5. No gems arrive offcourse and you complain. There is no mail showing you got the game in settlers or does the Fuber log show that any gems where sent.
6. You complain again and they say you do only get credited once.
7. You complain again and say that there is no trace that any transaction has been done, not even on their page,
8. They ask for proof that you did the survey...

and it all goes around.

All above is automated message to make people tired of complaining after getting scammed.

Bluebyte, as long as you link to such company YOU are a part of the scam!

They dont read the mail you write. I sent stories about my little pony and got a reply that they need more proof... automated offcourse.


Also Bluebyte must be scammed.
Fuber gets all the data, information and user details. They send no info to bluebyte that the user completed it and thus they do not pay any money to BB. Since BB gets no money they give no gems to the user.
Fuber gets all they want and they get it for free by scamming via bluebytes homepage.

Xibor
16.11.16, 19:26
Try the quiz ones (in the free section). They have worked for me and don't require sending any information. They will only work once for each particular quiz.

Dimytes
18.11.16, 20:39
Message one: Ohh its a technical problem dont worry! You will get them....later (but you wont since you will have given up by then)

******** Message ********

Thank you for getting in touch!

Unfortunately a technical issue is causing delays and is preventing us from crediting your account.

We are working hard on this problem. You will then automatically receive all the missing credits.

We apologize for the delay you have experienced and are looking forward to resolving this matter for you shortly!

Best regards,

Freddy
Fyber Support Team


****************************

Message 2: Ohh you did not send correct confirmation details. They have all, my fyber id, email, screenshot of the screen with star rating that you get ONLY after you have completed a survey, everything! But no, it's not enough, they want more!

******** Message ********
Thanks for your response and attachment!

Unfortunately, the proof provided does not contain something personally identifiable, such as registration e-mail and date proof from the advertiser.

Under these circumstances, we cannot make any payment (at least for the time being).

Please send us definitive, personalized confirmation of your completion of the offer, or complete one of the other similar offers we are currently running!

Thank you for your understanding!

Best regards,

Steve

Ozzymandeus
18.11.16, 23:55
I can assure you that the "free gems" offered are legitimate...

I'm sorry to break this to you Saqui, but having performed a simple search in my friendly neighbourhood search engine, I turn up reports from users of several other online games that are making the exact same complaints that I am reading here: failure to provide rewards, unreasonable demands for proof, support tickets going round in circles and (this is the crunch) game companies referring those complaints to Fyber support because the offers are out with the gaming company's control, which is obviously not true as they have the ultimate control over the offers: the power to discontinue partnering with such an obvious bunch of swindlers!

salinda
17.12.16, 15:09
i have purchased three books on kobo using a link for free gems, i should get them within half a hour , but nothing there

rathbone93
17.12.16, 16:59
the only one I did was sign up for and play the Elvenar game, that worked out fine and no spam email for me.

Dimytes
18.12.16, 00:00
It works sometimes, but more than 50% end of the time you get nothing. If you report it you just get mails asking for screenshots. If you send screenshots they ask for even more screenshots and so on...

Offcourse they have full control of the surveys done. If a company can not handle data and 50% is lost it will cease to exist quite fast.
They just simply do not pay for your work hoping you will give up reporting that you did not get what you should have got.

Fyber is a scam company, for sure, even if they pay sometimes.

It works like this.
- A company ask Fyber to collect data through surveys. They pay Fyber for this work.
- Some of that money Fyber use to pay sites that put up links to the surveys like Bluebyte does. I think they may get that for free and pay bluebyte per completed survey.
- When you complete a survey Fyber gets paid for that from the company that ordered the survey. Fyber do not send any info to Bluebyte most of the time that you completed the survey and thus have not pay for the data they got but still get paid from the company who ordered it.
- Since bluebyte gets no info from Fyber that you completed the survey BB gets no money from Fyber and also you get no gems. If they send the info to Bluebyte you get the gems.

Fyber runs away with the money and Bluebyte and the player gets scammed at the same time.

Bluebyte knows this but it is easy way for them to get some extra money for almost no work but they also gets scammed for half of it, or even more, that they should have got.

Reporting problems that you did not get gems works in some cases and you get it afterward but most of the time you end up in a loop where they ask for more screenshots. It is hard to do screenshots in the past that they ask for afterwards.

Blackeye
20.12.16, 13:09
I do not understand that BB wants to be part of this mail hoax scam, You'll only get lot of spam mails in return, so i got told from a friend who tried. Got ofcourse no gems in return.