Impossible to enter in game

[SelenaDaFarendil]

Hello,

I followed instructions mentionned in "resolver bugs yourself" and still cannot log in game.
I can access to homepage, then come on two white screens and stay stuck on second one, showing a village.
Any issue to solve it or just wait till it's fixed ?

Thx for answers,

Sélé

[Durin_d]

can you try another browser?

[SelenaDaFarendil]

I did on firefox, ie and ms edge before posting.

[Durin_d]

So the progress bar doesn't move?

Have you tested some other flash content (other game or video)? It's also good to check that your firewall doesn't block the traffic (don't know why it would but it could).

[SelenaDaFarendil]

Progress bar is complete, nothing happens at end of loading. I upgraded Adobe FlashPlayer and cleaned cache. Other applications seem ok too, no problem atm.

[Durin_d]

sorry, can't think of anything else except contact support but they wont answer before monday.

[SelenaDaFarendil]

Thx a lot for help, I'll contact support monday. Cu soon :)

[Lord-Nazgul]

try to clear all from your last browser,cookies,cache,pass all,than come back and login on start page than ingame.U already checked flash and u say its up to date.

[SelenaDaFarendil]

I could log in, it seems to work. Thx again for precious help and tips to solve this. Cu soon ig !