Newsletter

[MorellaCarter]

Does anyone know why I don't get the newsletter? I've ticked the box maybe 6 months ago, and still haven't recieved any. I've checked my junkmail lots of times to make sure they haven't just ended up there. I've also reticked the box to see if that made a difference, but still no newsletter.

[Ynita]

Are you on a FB or Steam account?


To receive the e-mail i think you need to fulfil all these criteria:

1) you need to have your e-mail validated for the forum
2) you need to have ticked the "subscribe to newsletter option" in your profile section linked from the front page
3) Steam and FB log-ins are linked to a Ubisoft account
4) your account is not dormant at the time the newsletter is sent (ie you have been recently active on the account)

Please check the Spam or Junk folders of your e-mail, and ensure that you have no auto-filters set for ubisoft mails.
Newsletters aren't sent retrospectively, so if you validated, or ticked the newsletter option after seeing others talking about the bonus gift you won't receive it this time around.

If you think you should have received a newsletter mail, and haven't, please contact support.

[MorellaCarter]

Are you on a FB or Steam account?

Neither, I just use my email. Thanks for the criteria, I'll contact support. :)