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tinker-bell
14.01.17, 03:19
How do you delete account?
I cant find on my profile page a tab to delete my account?
Please let me know asap?:confused:
AmySafeunderdark
14.01.17, 08:52
Don't know why you want to delete your account Tinker-bell..
but I think you have to contact support to have them do that ;)
unicornlinzy1
14.01.17, 09:56
http://prntscr.com/dvh2n1

If you go to my profile it is the 4th tab down.
AmySafeunderdark
15.01.17, 08:38
http://prntscr.com/dvh2n1

If you go to my profile it is the 4th tab down.

That's on 'home' (http://www.thesettlersonline.com/en/profile), not in the forum ;)

Never would have looked for it there :)

Thanks for the heads up :cool:
tinker-bell
17.01.17, 01:07
Nope its not there, every other tab is apart from the delete account tab?
BB_Saqui
17.01.17, 14:47
Nope its not there, every other tab is apart from the delete account tab?

Sad to see you leaving us tinker-bell!

You cannot see the tab due to your account being partnered with your Facebook account. If you contact our support team (http://www.thesettlersonline.com/en/help-and-support), they'll be able to give you the specific instructions in order to begin the deletion process.

If you need any more help, just let me know! :)
tinker-bell
19.01.17, 00:16
Sad to see you leaving us tinker-bell!

You cannot see the tab due to your account being partnered with your Facebook account. If you contact our support team (http://www.thesettlersonline.com/en/help-and-support), they'll be able to give you the specific instructions in order to begin the deletion process.

If you need any more help, just let me know! :)

I have tried on several occasions to contact support but no reply?
I've been trying for 3 weeks?
BB_Saqui
19.01.17, 11:38
I have tried on several occasions to contact support but no reply?
I've been trying for 3 weeks?

Since your account is tied to your Facebook, you'll need to delete the TSO app from your Facebook account. You should find this option under the "Apps" tab in your account settings. Once this is done, you'll receive an email with further instructions.
tinker-bell
19.01.17, 23:23
OK will try that, thank you for your help.

I have now removed the app.