911. cannot enter game with installed app.

[iUniverse]

Hello,

I downloaded the game and installed it on my PC, but it always requires latest version adobe flash player plugin, which is on Chrome. flash player in my PC is latest version and I also have chrome, but it just not working. I am not PC expert, I don't understand the instruction. so, can someone please help here, show me what to do in detail?

Thanks so much!!!!!

[Durin_d]

There's a thread about the flash plugin http://forum.thesettlersonline.com/threads/32300-can-t-load-plugin

CenturionSA wrote a detailed instruction what to do:


Well I got the slimbrowser to work, after much fiddling.
I am amazed that BB cannot get the coding for this simple app to work.
I uninstalled the slimbrowser, reinstalled BOTH adobe Flash Player and the Chrome plugin.
Mistake #1. Even although the Slimbrowser has the option of using, the Chrome plugin, or Adobe Flash Player, Do NOT try the full Adobe Flash. Both Chrome and Slimbrowser us Pepper Flash.

In case of an error message from Chrome/Flash Player plugin right after starting the application, you can manually fix the issue with the following steps:

1. Exit the application / make sure the game is not running

2. Go to game folder of 'Settlers Online' (normally C:\Users\<username>\AppData\Local\Ubisoft\Settlers Online)
if you cannot see AppData folder you will have to go into the folder properties and show all hidden files and folders

3. Create a sub-folder called "plugins"

4. Copy the file "pepflashplayer.dll" from your Google Chrome into this new folder
my copy of pepflashplayer.dll was in C:\Program Files (x86)\Google\Chrome\Application\47.0.2526.106
( Can also highlight C drive, and do a search for pepflash, then copy the search result, and paste the dll in your plugin folder)

5. Edit the file "package.json" in your 'Settler Online' game folder and change the path to the plugin to: "plugins\\pepflashplayer.dll"
right click file > open with and select your best text editor. (wordpad if you have none other but I suggest downloading Notepad++ its very good)
Opening with notepad forces all the text onto 1 line and is a nightmare to understand.
Do the same with package.json.default

6. If there is no path: Please add the following to the list of "chromium-args": --ppapi-flash-path='plugins\\pepflashplayer.dll' --ppapi-flash-version=23.0.0.207

Remember your PEPPERFLASH will probably have a different version number.

You can find the location and version of it by looking in Chrome://plugins and then click the button top right + Details

-------------------

This is the CORRECT tags with CORRECT syntax.

In case of an error message from Chrome/Flash Player plugin right after starting the application, you can manually fix the issue with the following steps:

1. Exit the application / make sure the game is not running

2. Go to game folder of 'Settlers Online' (normally C:\Users\<username>\AppData\Local\Ubisoft\Settlers Online)
if you cannot see AppData folder you will have to go into the folder properties and show all hidden files and folders

3. Create a sub-folder called "plugins"

4. Copy the file "pepflashplayer.dll" from your Google Chrome into this new folder
my copy of pepflashplayer.dll was in C:\Program Files (x86)\Google\Chrome\Application\47.0.2526.106

5. Edit the file "package.json" in your 'Settlers Online' game folder and change the path to the plugin to: "plugins\\pepflashplayer.dll"
right click file > open with and select your best text editor. (wordpad if you have none other I strongly suggest Notepad++)
Opening with notepad forces all the text onto 1 line and is a nightmare to understand.

6. If there is no path: Please add the following to the list of "chromium-args": --ppapi-flash-path='plugins\\pepflashplayer.dll' --ppapi-flash-version=23.0.0.207

Remember your PEPPERFLASH will probably have a different version number.

You can find the location and version of it by looking in Chrome://plugins and then click the button top right + Details

-------------------

This is the CORRECT tags with CORRECT syntax.

},
"chromium-args": "--in-process-gpu --ignore-certificate-errors --ignore-gpu-blacklist --enable-webgl --disable-transparency --disable-device-orientation --always-authorize-plugins --ppapi_placeholder --ppapi-flash-path='plugins\\pepflashplayer.dll' --ppapi-flash-version=23.0.0.207",
"buildDate": "2016-01-08 11:46:00"
}

Save files.

Hope this helps.

[Information gathered from various sources, Anno (http://forum.en.anno-online.com/threads/5069-Cant-load-Plug-In-on-Slim-Download)forum, and Ubisoft Support (http://www.thesettlersonline.com/en/help-and-support/slimbrowser).]

NOTE: the syntax given on the Ubisoft Help page is wrong!
"chromium-args": --ppapi-flash-path="plugins\\pepflashplayer.dll' --ppapi-flash-version=18.0.0.209 Drop the double quotation before plugins (") and replace with a single thingy ( ').

[iUniverse]

Thanks man!

After my friend helped me, this is what I got. as you can see in the attachment. I don't get it what it means " can't load plug-in"

it is so frustrating to get it right. would you mind copy the document of the game and share with me, I guess it may helps.

[Durin_d]

I don't use the downloaded client myself but I believe you have either the wrong "pepflashplayer.dll" (you need 32bit version) or you have the wrong version number after "--ppapi-flash-version=". You could also get that error if the "pepflashplayer.dll" is not in the correct place.

[iUniverse]

this is what it is after edited :

{
"name": "The Settlers Online",
"main": "index.html",
"window": {
"title": "The Settlers Online",
"toolbar": false,
"frame": true,
"width": 1400,
"height": 900,
"fullscreen": true,
"icon": "img/icon.png"
},
"webkit": {
"plugin": true
},
"chromium-args": "--ppapi-flash-path='plugins\\pepflashplayer.dll' --ppapi-flash-version=18.0.0.233 --in-process-gpu --ignore-certificate-errors --ignore-gpu-blacklist --enable-webgl --disable-transparency --disable-device-orientation --always-authorize-plugins --ppapi_placeholder",
"buildDate": "2016-01-08 11:46:00"

[iUniverse]

what should I do now?

[BB_Saqui]

what should I do now?

Can you tell me what browser you use, as well as your flash plugin version number?

[Durin_d]

Did you do the steps 2.-4. from CenturionSA's guide? Also the latest version of pepflashplayer.dll is 24.0.0.194 and not 18.0.0.233

BB_Saqui: you should either get permission from Adobe to distribute the pepflashplayer.dll with the download client or add a update script to it that downloads the plugin from adobe.
Example like Debian pepperflashplugin-nonfree package does it. (I would post a link but it's not allowed)

[iUniverse]

yes, I did steps 2-4!

this is from package in the game folder in drive C

{
"name": "The Settlers Online",
"main": "index.html",
"window": {
"title": "The Settlers Online",
"toolbar": false,
"frame": true,
"width": 1400,
"height": 900,
"fullscreen": true,
"icon": "img/icon.png"
},
"webkit": {
"plugin": true
},
"chromium-args": "--ppapi-flash-path='plugins\\pepflashplayer.dll' --ppapi-flash-version=24.0.0.194 --in-process-gpu --ignore-certificate-errors --ignore-gpu-blacklist --enable-webgl --disable-transparency --disable-device-orientation --always-authorize-plugins --ppapi_placeholder",
"buildDate": "2016-01-08 11:46:00"
}

[Durin_d]

The game should work with that package.json file if you have pepflashplayer.dll file in C:\Users\<username>\AppData\Local\Ubisoft\Settlers Online\plugins folder.

I don't know if it makes any difference but the example has "--ppapi-flash-path='plugins\\pepflashplayer.dll' --ppapi-flash-version=24.0.0.194" at the end like this:
"chromium-args": "--in-process-gpu --ignore-certificate-errors --ignore-gpu-blacklist --enable-webgl --disable-transparency --disable-device-orientation --always-authorize-plugins --ppapi_placeholder" --ppapi-flash-path='plugins\\pepflashplayer.dll' --ppapi-flash-version=24.0.0.194,
"buildDate": "2016-01-08 11:46:00"

[iUniverse]

honestly, I don't know this at all. I just wanna enter the game with app. I tried what you told me, why it just no working? could you help pls?

[iUniverse]

I have been trying many times, did all steps from the instruction. but now what I get is this. really have no idea what to do next.

Can someone who have been solved this issue help here?! thanks!!!!

[iUniverse]

this is the package.json file that has been edited. pls take a look, see if alright.

[iUniverse]

nobody can help here?

[BB_Saqui]

nobody can help here?

You need to contact support here (http://www.thesettlersonline.com/en/help-and-support) - make sure to include as much detail about your issue as possible, so they can help you resolve the issue.

[iUniverse]

I tried many times, nobody ever helped me!

[BB_Saqui]

I tried many times, nobody ever helped me!

I've sent you a PM iUniverse. :)

[EasyTarget1]

Make sure the pepflashplayer.dll file you use is the 32bit version

[iUniverse]

"pepflashplayer.dll file you use is the 32bit version "? I don't know!

[EasyTarget1]

the 1 I use is. If you have a 64bit PC then the 1 in chrome directory is 64bit. Locate the 32bit version on your PC, copy it then rename that. The 32bit version is called pepflashplayer32_xxxx.dll where as the 64 bit version is pepflashplayer64_xxxx.dll I found mine in the system drive in the system32 folder so you may have to change the search setting to include system folders.

C:\Windows\SysWOW64\Macromed\Flash

the file is about 17mb in size, 64bit one about 29mb