View Full Version : [Feedback] Ask Me Anything
Dear players,
Please feel free to leave your thoughts and comments on the Ask Me Anything AMA event below.
The original post can be found here (http://forum.thesettlersonline.com/threads/34558-Ask-Me-Anything-AMA).
Happy commenting!
The Community Team
REMINDER:
The AMA Questions Thread (http://forum.thesettlersonline.com/threads/34560-Ask-Me-Anything-Questions-Thread) is now open for submissions. Please remember that it is only one question per player.
Remember folks that this is NOT the thread to ask your questions for the Ask Me Anything - this is for feedback on the event itself.
When the event starts at 11:00 GMT today, you can post your questions in this thread (http://forum.thesettlersonline.com/threads/34560-Ask-Me-Anything-Questions-Thread), up until the closing time on Friday, 16:00 GMT. These will be the questions the devs will select from and answer.
Tozsdekrach
14.03.17, 19:48
Dear Community Team!
The next science system may be the Marshall skill?
Planned development may be the Guild Quests (new name: Advanced Guild Quests)?
First time upgrade the Guild House the 3. level, then:
Every 5 player per Guild get a special quest (this five player have the same quest).
One of this first five player complete own quest the next five player have a second quest.
When everyone complete own quets the Guild leader give a special buff.
The leader youse this buff on the Guild House.
The Advanced Guild quests have a time limit, or anything else.
Apologize but my english is not well.
Kind Regards
Tozsdekrach (tozsdekrach@gmail.com)
the_accountant
14.03.17, 20:05
Is there any chance of a "delete" all button in the RPH, PH and barracks list, a few times ive had both stacked up for 2 days and then get a Daily Quest to make some coin from brew in PH, also ive made a few mistakes on adv and then need to build some troops up quickly. This new fuction would save me loads of time clicking 2-3 days worth of buffs, etc
Cheers Acc :)
Are there any rules?
i.e.
one question per post
limit to 10 questions per player
etc
P.S. do you own a time machine?...I want to ask who will win the next grand national horse race
Count_Dennis
14.03.17, 20:14
Can I ask two questions
Will it be at some point to obtain additional demolition or shot firer people?
I still have some pesky rubble and mountains I want to clear from my islands. Perhaps from the next guild coin merchant?
Also or instead can be have a move amnesty in the near future to shuffle buildings around for free?
My island could really do with a reorganisation and since many of my buildings are lvl5/6 the cost to do so is prohibitive. Perhaps at Easter? :P It is the time of renewal and my island could certainly do with it! :D
ArohaNui_Old
14.03.17, 21:36
Please note this is the feedback thread, Questions thread will be unlocked at start of event time which is March 15th 11:00 am GMT.
Thanks
Ivan-Asen-II
14.03.17, 22:08
Hi, is there any chance for me to win a manuscript recipe? I tried more than 30 times and still got only 50 gems? I think that this i'snt 50:50 chance.
Thank you
I just want to know why the Devs are punishing us with long travel times to and from adventure island, the slow walking speeds when transferring the General between locations AND the 40 seconds Camp/Garrison construct/deconstruct speed. Don't you want us playing adventures?
Since Santa's can be fast and on the Colonies its all faster too means its just an artificial barrier for some reason.
Admiral_Jov
15.03.17, 01:44
Which football team you idolize the most?
I had a problem with email address. Another account set email address in yahoo.com.hk.
But in 2013.Yahoo shotdown com.hk email service.
Couldn't registered in HK and can't change email address in My profile.
So how to made email address been validated.
Muttleyazc
15.03.17, 06:19
hi, when we are collecting the collectable items on the map, why cant we get a small amount of points for leveling? if we find them all :-)
why is the barracks totally rubbish and why is there never any kind of feedback when ppl repeatedly ask for it to be fixed? yes i said fixed, not upgrade/update/etc. it worked better before it was updated (quite a while back now). surely some1 tested it and thought this is worse than before, best not bother! :mad:
where is numpty_nelly? I aint seen him for days and he left no message:confused:
When will be the HTML 5 version of the game available? Are you planning to make mobile phone or tablet compatible verison of the game?
Are you planning to make tablet or mmobile phone compatible viersion of the game?
What level do you start clearing up the archipelagos?
Is bb going to move all the questions from this post over to the ama question post ? when it opens ?
What level do you start clearing up the archipelagos?
50
Are you planning to make tablet or mmobile phone compatible viersion of the game?
flash works in Puffin browser, available on android.
LillaTheCrazy
15.03.17, 08:31
Yes are there any rules like how many posts/questions in a post per player? I think you should be clearer on where the questions go aswell.. seems this feedback place became the AMA place :)
Good idea to AMA you anything.. stand back and answer mine as I have ONE great question for thee..
Nice way to earn some gems, tnx ;)
Remember folks that this is NOT the thread to ask your questions for the Ask Me Anything - this is for feedback on the event itself.
When the event starts at 11:00 GMT today, you can post your questions in this thread (http://forum.thesettlersonline.com/threads/34560-Ask-Me-Anything-Questions-Thread), up until the closing time on Friday, 16:00 GMT. These will be the questions the devs will select from and answer.
so you are having an event to ask you anything........however you will only select a few questions that you want to answer. would seem a better idea to have the community decide the questions you answer
Questions should be posted to http://forum.thesettlersonline.com/threads/34560-Ask-Me-Anything-Questions-Thread
It'll open March 15th 11:00 am GMT (in 1h 10min after this post was made)
Has the drop rate on recruitment guide been lowered? Not so long ago one would drop every few days or so now it's like finding hens teeth!!
so you are having an event to ask you anything........however you will only select a few questions that you want to answer. would seem a better idea to have the community decide the questions you answer
We will try to answer as many questions as possible.
any chance for those of us who missed an event(s) in the past to get there hands on missing mma's - total people have is 5 and would be nice if we at least can get what we missed at some point.
I can see that tHe AMA will be well subscribed to looking at the response so far. Is there a chance to extend it so the more casual folk get to responds as well?
I can see that tHe AMA will be well subscribed to looking at the response so far. Is there a chance to extend it so the more casual folk get to responds as well?
The AMA hasn't started yet and this isn't the thread where the question are posted.
The AMA will end at March 17th 16:00 pm GMT so you have 2 days to make your questions.
Lord_Sheogorath
15.03.17, 10:43
Dear Community team,
I was kinda hoping the developers will include some more decorative buildings, such as bridges, walls, etc. I really want to be able to build a bridge across a river, it will make this game more realistic. Can i hope for something like that, and have a reason to belive that this will come true any day? Also, i was kinda thinking that it would be awesome if you can change the skin of your buildings permanently, in order to make every island of every player feel like another nation, instead of all buildings everywhere being the same? You really made a refreshing changes by including Arabian buildings in the game. Thanks, dudes, playing this game is the most fun at work i had for years!
I'll repeat this again since people are still posting questions in this thread (which will not be considered):
Remember folks that this is NOT the thread to ask your questions for the Ask Me Anything - this is for feedback on the event itself.
When the event starts at 11:00 GMT today, you can post your questions in this thread (http://forum.thesettlersonline.com/threads/34560-Ask-Me-Anything-Questions-Thread), up until the closing time on Friday, 16:00 GMT. These will be the questions the devs will select from and answer.
The AMA Questions Thread (http://forum.thesettlersonline.com/threads/34560-Ask-Me-Anything-Questions-Thread) is now open for submissions. Please remember that it is only one question per player.
You recently had an event of double grout from prolonged treasure searches. Can we expect a similar event on long/medium/short searches for those that did not meet the required level for a prolonged search?
Awesome and maybe a bit brave to have a ask me anything thread :) I will will be interested to see the responses.
Serpentius
15.03.17, 12:00
hello just wondering if you are going to up the limits for the major generals just like the other generals either for beans or gems thanks
Could we have a send to top of queue button for provision house and rarity. It is a pain moving items up the queue one at a time when you need something fast for quest
Could we have an upgrade for Rarity provision house to increase speed of production, but also so make it looks better than the lvl6 provision house.
Could we have a building queue for bookbinder and mayors house. queue will help when you have bookbinder buffed but have wasted time overnight after item is made.
MOD_Klatchian
15.03.17, 15:24
Could we have...
all the questions being asked in the correct thread?
Here (http://forum.thesettlersonline.com/threads/34560-Ask-Me-Anything-Questions-Thread)
could we have better selection of items for guild market for a faster change ie every 2 months
Dear players,
Please feel free to leave your thoughts and comments on the Ask Me Anything AMA event below.
The original post can be found here (http://forum.thesettlersonline.com/threads/34558-Ask-Me-Anything-AMA).
Happy commenting!
The Community Team
REMINDER:
The AMA Questions Thread (http://forum.thesettlersonline.com/threads/34560-Ask-Me-Anything-Questions-Thread) is now open for submissions. Please remember that it is only one question per player.
Please note this is the feedback thread, Questions thread will be unlocked at start of event time which is March 15th 11:00 am GMT.
Thanks
Remember folks that this is NOT the thread to ask your questions for the Ask Me Anything - this is for feedback on the event itself.
When the event starts at 11:00 GMT today, you can post your questions in this thread (http://forum.thesettlersonline.com/threads/34560-Ask-Me-Anything-Questions-Thread), up until the closing time on Friday, 16:00 GMT. These will be the questions the devs will select from and answer.
Could we have...
all the questions being asked in the correct thread?
Here (http://forum.thesettlersonline.com/threads/34560-Ask-Me-Anything-Questions-Thread)
While it's brilliant there is an "Ask Me Anything" here finally, and particularly one with a gem reward, unfortunately the posting and timing of the different threads has caused some confusion. Granted it's a bit late now, but perhaps untangling them by moving some posts, or at the very least changing the title of this "[Feedback] Ask Me Anything" thread to something like "[Feedback - No Questions] Ask Me Anything Event" would help some.
Aside from the continuing *confusing*, well done BB. It's grand when [blue] come out from behind the walls. :)
Hi, nice Event, thank you.
Wish you good luck with selecting and evaluating the real troubles :)
Your feedback is the confusion in this thread. Almost every post in the five pages of this thread so far is either questions for the AMA or it's mods telling people not to ask questions in here. When you see this level of dysfunction, it means that you communicated poorly.
The questions thread is over 35 pages by now and it's essentially impossible to check that a particular question hasn't been asked. A bunch of questions are just basic ones that asking in G1 could solve and don't need the Devs to respond to or are support issues that aren't going to get solved on the forum. Making the event on the forum is a terrible idea. A better way would be to have a webform for people to submit their question. This would enforce the one question per account rule and stop the question thread from getting clogged up. The Question thread is then a locked thread that gets updated by the mods periodically with the questions that have been selected so far to be answered. Suddenly you event is not only easier to run but also easier for people to engage with. BB has always been bad at UI/UX and this is a perfect demonstration of their blindspot right here.
Who is the Big Boss in yours team?
thank you for the opportunity to ask a question,....although 2 or 3 would have been nicer....keep up the good work :-)
Great idea having a q&a event but only if it is questions about the game and how it moves forward. Agree with IainC, most of the questions are easily answered in any chat channel or forum. I have no interest in what a dev played in the 90's or what his view on life is, so cant see why BB wants "any question" and not specifically questions and ideas about the actual game!
I don't envy your staff who have to sift thru all those pages of junk to find a few sensible questions, your setting yourself up for ridiculous questions like ppl asking for event items when they never were around for the actual event, lol .
Which gives me an idea, I'll go into work and ask my boss to equal my pay to a guy who was there 3 years b4 me. We get a yearly pay rise and he has had 3 years of pay rise more than me. Its not fair I say! haha
Tordenmissen
16.03.17, 09:08
are you going to modenise and make an app??
I was wondering if ever would go away from the insecure, slow and unstable flash player?
now that there are several other stable and faster options
even adobe wants stop it because it is insecure, slow and unstable.
Not sure I understand the concept of this "event"
I would prefer that we got answers of game related issues on forum also when there is no event.
That said I think it is much better now than a year or so ago. Most issues have been answered, but there is still lots of stuff that keep poping up over and over, and we never seem to get an answer. It might very well be that BB got the message and this is stuff they do plan to correct or implement. but if we cant read somewhere what the plans are or get an answer when we ask, how can we know?
I have read through most of the questions, and there are many of the questions I was thinking of- when I say we need feedback. That alone should suggest that I am right. But as said by others, doing it this way means BB gets a huge lot of crap to sort through also, because you told people to ask about anything.
Looking through the recent posts it's clear there is still confusion about which "Ask Me Anything" thread is which. C'mon now local team. ;)
~~~
I have no interest in what a dev played in the 90's or what his view on life is, so cant see why BB wants "any question" and not specifically questions and ideas about the actual game!
In the same way it's nice when BB recognise the player base as people and not just ravening hordes it can be fun to get to know a little about the BB_People behind the scenes, as people and not just flashy colours flitting through chat or invisible mysteries lurking in an ivory tower. If they're up for it, and it appears they are, I say more power to them. :)
Have to agree there are a lot of questions that could be answered by regular players but that raises the question of why people aren't asking in regular chat or here in the forum on average days when there isn't an Official questions event.
grampajaws
16.03.17, 16:40
Hi BB
i would like to know why don't you get more resources back when you demolish a level 2 or high buildin you only get back as if it was a level 1
Wnat about a timer showing how many hours & minutes to go before daily quest reset? before collectible reset? ty
do not pass go, do not collect 250 gems
are the below features possible and considered in the future?
- sending geo's & explorers in bulk. just like sending generals, select what action you wish, and then sending them in bulk by checking which unit you wish to send out.
- delete all in PH, RPH, Barracks (someone already mentioned this i believe)
- in order to handy reorganise the island, instead of moving all buildings 1 by 1, sometimes multiple time, it would be a lot easier if you can remove buildings into your STAR menu (keeping their original level) and then redeploy them from there. this would allow to clean up everything movable, because some aren't (store houses ect) and start from scratch to perfection the productivity.
- sending goods in bulk: today you have to Send 1 type of goods at a time. can you allow MORE please? open a trade window, select the items and their quantity and then select your receiver. all you need is to redesign the left side of the panel, instead of 1 big icon, just use smaller one, line items for instance. so you can have up to 3 or 5 line items per trade.
- would you ever consider allowing more than 10 gem pits?
- EXP based quests instead of adventures & other missions.
- 2nd book binder :'(. 1 takes infinitely to properly upgrade your geos and explorers. with the new general upgrade feature, this is going to frustrate ppl a little more.
but also, not just 1 by 1, bulk requests for multiple books for instance so you dont have to look after the 12h timer all the time.
- endless iron/gold/tit/ gran/ marble/stone/ ..... mines :D 3 of them please just like copper
Well at least we know that there are sixty pages of players that know where the forum is :)
do not pass go, do not collect 250 gems
Go directly to Jail. Do not pass GO, do not collect $200
I have no interest in what a dev played in the 90's
I'd agree with one notable exception.
All Devs should be forced to play Volker's original masterpiece until they realise what made it such a great game, then perhaps they'd understand why we love Settlers and why it worked so well without trying to stuff in irrelevant things like Pvp to try and attract members of the Fakebook generation away from genuine PvP games. There's already loads of very good Pvp games out there, there are very few quality building/god games.
I was wondering if ever would go away from the insecure, slow and unstable flash player?
now that there are several other stable and faster options
even adobe wants stop it because it is insecure, slow and unstable.
Even though I'm forced to live on a very restricted income, I would happily have paid a subscription to a proper "client/server" implementation of the game instead of having to suffer the vaguaries of Flash, it's so limiting even when it does work and quite often proves to be a barrier to playing.
Salem_Warrior_1
19.03.17, 15:31
is there any way a dismount all button could be added to adventure islands, ie unloads all genrals
*Rewards: Every question that we will provide an answer to will be rewarded with 250 Gems
Just re read that bit....so if the devs are stumped we get nothing, perhaps it should have been the other way around...put up or gem up :)
*while having fun keeps the community spirits up, let's keep it tasteful.
Can't get you smurfs away from cake can we? :)
I have a question, when are you going to answer the question?
I have a question, when are you going to answer the question?
As soon as we can - the turnout for this event was slightly higher than we anticipated. ;)
potatochips
22.03.17, 01:01
hi, i posted a question, and none question was answered that i know atm, would like to know when will they be answered and when there will be send the reward in gems, thanks
TheVictorious
22.03.17, 08:26
hi, i posted a question, and none question was answered that i know atm, would like to know when will they be answered and when there will be send the reward in gems, thanks
This question should be in feedback thread of AMA, also, it is answered there.
Wreakinghavoc
27.03.17, 09:03
We have posted questions, will they ever be answered? Otherwise this is all just a waste of time.
We have posted questions, will they ever be answered? Otherwise this is all just a waste of time.
I appreciate that you're looking forward to seeing the answers, but please remember that this was a worldwide event: we had thousands of questions submitted. We're doing our best to sort through them and provide some answers as soon as we can.
I would greatly appreciate if you can estimate how long it can take to start responding those questions.
I would greatly appreciate if you can estimate how long it can take to start responding those questions.
We won't be responding to the questions one at a time, but rather provide you the answers once we've finished. I cannot provide you with an ETA.
It's more than a month since the AMA thread was locked to new questions and there's still no ETA on the answers?
We're super close to getting a batch ready for you to devour - just hang tight a little longer! :)
Thejollyone
20.04.17, 15:04
Im sure the response was meant to be.... Soon.. :cool::cool:
Im sure the response was meant to be.... Soon.. :cool::cool:
That depends on the speed..
A light-year is the distance that light travels in a year. A dog-year is the distance that a dog travels in a year. What's the distance to Pluto?
lordloocan
21.04.17, 18:56
Ah, see, fooled you all, it's an Ask Me Anything thread, not an Ask and I'll Answer thread.
Ah, see, fooled you all, it's an Ask Me Anything thread, not an Ask and I'll Answer thread.
I think if we did it that way, we'd still be barely denting the 7,000 questions we received :P. Not long now!
So the first question answered will be how long before we see the answers ? :)
Could you please consider to make the option to cancel a building upgrade?
Sometimes, I mis-click on the upgrade button, or upgrade the wrong building, or after starting the upgrade, I get a new guild quest that I need to use that building.
The lost time doesn't matter, as long as I can get back the resources, and can use the building again immediately.
TheVictorious
05.05.17, 09:08
So after 2 months, only 11 questions answered! it seems we need like 2 or 3 years to get full answers?!
11 question, Q9 was not really an answer, Q2 and Q11 already 1 answer.
SSSecretSquirrel
05.05.17, 10:08
Still faster than reaching 75 ;)
Margowicz1
05.05.17, 15:00
For the next round of 'ask me anything' on the xmas event those who have the RPH why are they not offered another rare building? maybe something like a gold tower something you already have a limit on.
whitewolf69
05.05.17, 17:25
So after 2 months, only 11 questions answered! it seems we need like 2 or 3 years to get full answers?!
11 question, Q9 was not really an answer, Q2 and Q11 already 1 answer.
not only that id like to know how winners are chosen as i am pretty sure no one had asked the same question as me before i had asked it yet someone else's was chosen and gems awarded to them how does that work ?
Remember that it's from the international community. So maybe you were the first to ask it here on the English forums, but someone could have asked it in a different language forum before you.
whitewolf69
05.05.17, 19:45
if thats the case thats crazy.... so we were asking questions we had no idea that had all ready been asked nice 1
Mannerheim
05.05.17, 20:00
It's not crazy. They probably summed up the questions from all regions and will prioritize the most asked ones.
whitewolf69
05.05.17, 20:45
right so you can only ask 1 question and if the question you ask has all ready been asked then your out of luck and cant ask another question yet there was no way of knowing if the question you asked has all ready been asked ill stick with crazy thanks :0
Mannerheim
06.05.17, 12:56
That would mean the question is a popular one and you have more luck of getting an answer than others do. If you were only hunting gems and did not really care about the answer then contact support if same question gets answered and you wont get gems.
Rules say "Rewards: Every question that we will provide an answer to will be rewarded with 250 Gems"
right so you can only ask 1 question and if the question you ask has all ready been asked then your out of luck and cant ask another question yet there was no way of knowing if the question you asked has all ready been asked ill stick with crazy thanks :0
well you coul read the other questions before asking.
whitewolf69
07.05.17, 09:57
well you coul read the other questions before asking.
what on every regions forums...... behave reading through the ones on ours before i posted was bad enough
what on every regions forums...... behave reading through the ones on ours before i posted was bad enough
You would have to be a polygot to do that as well.
whitewolf69
12.05.17, 19:07
not only that id like to know how winners are chosen as i am pretty sure no one had asked the same question as me before i had asked it yet someone else's was chosen and gems awarded to them how does that work ?
Still waiting for an answer from bb on this
EasyTarget1
12.05.17, 19:52
such is life.
why r u not going to switch to HTML5? Most browsers r taking action to ban flash player. when they do that no one will be able to play any browser games using flash. another game i play sent a msg out telling everyone using chrome to switch to a diff browser cause chrome no longer allows flash. Firefox disabled flash last year for a few months cause it was causing so many security problems. i believe there is a legal case against all adobe products pending cause of major security problems with them including their photo editing program which i think is photoshop. it was found to be riddled with spyware. Java is not much better.
My internet security program has found viruses and other malicous stuff in just about every flash and java update.
Maybe switch to silverlight temp till u can change to HTML5 if its easier. Silverlight does the same job as flash and java combined and its more secure. But even that is obsolete now.
Flash has cost me a lot of troops as it has a nasty habit of crashing when im sending attacks involving blocks. It waits till i send the blocking genarals then crashes meaning i cant send the main attack or recall the blocking attacks. On average flash crashes 10 to 20 times a day.
There is also a fake flash that installs itself without permission which corrupts the real flash. That involves uninstalling flash, going into registry and manually removing all the flash related stuff in there and then reinstalling flash again. But within a few days the fake flash installs itself again. The fake flash is actually a virus attached to flash through updates from adobe. But cause of the way adobe has hidden it anti virus programs cant detect it. The symtoms r lag and freezing which i see a lot of ppl complaining about. Fact is just about every bug and complaint about browser games is caused by flash not the game itself.
1 game i used to play switched from flash to HTML5 and when they did it most of the bugs and lag were gone. The game was only down for 15 mins while they did the switch over. It took them 2 weeks to rewrite the program into HTML5. That was only a small team of 5 ppl. According to 1 of the questions asked u have 12,000 working for u. That game was done by a group of 5 college students in their spare time. So if they can do it why cant a big company like u?
I must admit I'd like them to move away from flash, it never was that reliable
how do you get the manuscripe receipe for the RPH ?
EasyTarget1
30.05.17, 10:05
Long letters and lots of luck
You answer questions from 'outer space' and thereby rewarding players submitting those instead of players with ideas and suggestions to improve game?
So many questions asked already - getting responded to
You (BB) should pick the questions responded to a bit more closely :)
You answer questions from 'outer space' and thereby rewarding players submitting those instead of players with ideas and suggestions to improve game?
So many questions asked already - getting responded to
You (BB) should pick the questions responded to a bit more closely :)
Just because a question isn't about "improving" the game, doesn't mean it's a bad question - we try to mix it up a little. After all, it's called "Ask Me Anything" for a reason! :P
So answering a question like: "I don't know what to ask as so many questions asked already" is more important (or easier) to answer and share with servers than other questions?
No players became happier or cleverer with this question answered.
Maybe except the player who asked it and got rewarded.
Stepping upon toes is a special skill of mine !..!
So answering a question like: "I don't know what to ask as so many questions asked already" is more important (or easier) to answer and share with servers than other questions?
No players became happier or cleverer with this question answered.
Maybe except the player who asked it and got rewarded.
We made it clear in the event that there wasn't a rule to what you could and couldn't ask, as long as it wasn't rude or distasteful.
If you're worried that a couple of questions that you personally think weren't worth answering are taking up the space of questions you want answers to, I can assure you that we plan on posting many more batches of answers.
Stepping upon toes is a special skill of mine !..!
And there's no need for this.
http://static.cdn.ubi.com/0034/archive/Website_ger/News/NPC_General.png
Dear players,
We will not publish new AMA answers this week, as many TSO team members are out of office at the moment. However, rest assured that more questions will be answered in the upcoming period! Keep an eye out, settlers!
Happy settling,
BB_Saqui
The hoffice?!
*giggles uncontrollably*
best answer so far
The hoffice?!
*giggles uncontrollably*
best answer so far
There's nothing quite like our Hoffice ;).
Areop-Enap
10.08.17, 16:42
The hoffice?!
*giggles uncontrollably*
best answer so far
My response too when I saw it. XD
SSSecretSquirrel
11.08.17, 09:20
Glory to arstotzka!
Glory to arstotzka!
Can I see your papers, please? ;)
SSSecretSquirrel
12.08.17, 10:23
Arstotzka so great papers not required.
Right?
You don't need to see their papers...
...they're not the squirrels you are looking for! ;)
In the battle report we can see a map in the background. Which country or mystic land is it? Is it related to the settlers?
hi,i am having issues with my computer and may have to reinstall windows,if so,will have i have to start from the beginning and can i just log in as normal and the new files automatically downloaded?
BB_Trafffer
16.11.21, 12:44
A bit old topic, but let me answer :)
Your account progress is tied to our servers, so if you change your computer it doesn't matter as long as you have access to your account.
when will this game be PLAYABLE again ? ? ? ? ?
when will this game be PLAYABLE again ? ? ? ? ?
It wont due to the amount of Bugs there is and lack of any news from BB gives impression they have given up.. Sad to say I feel this is how the game will stay... littered with bugs until they pull the plug.
BB_Trafffer
17.11.21, 13:52
when will this game be PLAYABLE again ? ? ? ? ?
Please make sure to read our 1st Community Update (https://forum.thesettlersonline.com/threads/38556-Unity-Version-Community-Update), we did address this kind of question.
It wont due to the amount of Bugs there is and lack of any news from BB gives impression they have given up.. Sad to say I feel this is how the game will stay... littered with bugs until they pull the plug.
We shared 2nd Community Update (https://forum.thesettlersonline.com/threads/38630-Unity-Version-Community-Update-2) recently, so as above, please make sure to read it. We did point out the future steps.
More news to come.
Please make sure to read our 1st Community Update (https://forum.thesettlersonline.com/threads/38556-Unity-Version-Community-Update), we did address this kind of question.
We shared 2nd Community Update (https://forum.thesettlersonline.com/threads/38630-Unity-Version-Community-Update-2) recently, so as above, please make sure to read it. We did point out the future steps.
More news to come.
No Traffer. You did not adress anything, it was just empty words that said nothing. Talking about a lot of bugfixes that did not improve the game at all for me as a player.
We shared 2nd Community Update (https://forum.thesettlersonline.com/threads/38630-Unity-Version-Community-Update-2) recently, so as above, please make sure to read it. We did point out the future steps.
More news to come. [/QUOTE]
That was 7 weeks ago and all it said was "fixed gem shop" .. really ... who is going to buy gems with a game almost unplayable... mentioned Halloween which is nearly over .. and server stuff.
How about another update which should include :
bug - zone refreshed
bug - all buffs with countdowns not working right
bug - generals switching gens on adv
bug - cannot find 11th mine for pathfinder
bug - game crash error on memory
bug - plus other hundreds more
You do realise people are leaving because there is NO updates been done and lack of ANY communication.
BB_Trafffer
18.11.21, 15:44
No Traffer. You did not adress anything, it was just empty words that said nothing. Talking about a lot of bugfixes that did not improve the game at all for me as a player.
Let's see damien question:
when will this game be PLAYABLE again ? ? ? ? ?
Now the answer which is in the 1st Community Update:
What is your honest feedback on when the players can expect to play without lag again?
This will be improving progressively as the causes are identified, evaluated and worked on.
A particular deadline can't be provided for having the same performance as before. We are however aware of the importance of the current performance issues and they will remain to be one of the main focus points - together with working on important “behind-the-scenes”-issues and keeping the current game flow intact.
I think we provided the answer for his question.
That was 7 weeks ago and all it said was "fixed gem shop" ..
Is that really the only thing you've read in the 2nd Community Update?
What about this:
With the upcoming version, we will add the last bit of code for Unity to the game. This won’t bring any noticeable changes for you but will simplify the development for us. Once that is done we will continue to invest into improving the game further. As stated in one of our earlier messages, our goal is not to keep the Settlers alive but to make them better than ever.
The other problem we are going to tackle is that, as you can imagine all the infrastructure on Settlers Online. We are currently looking into solutions for newer server setups, which will enable us to troubleshoot and improve performance more easily. For this topic, however, we still have to ask you for patience. We will make sure to keep you posted as soon as we have a timeframe in sight.
I understand that you might not like me, the company, or the current state of the game, but please at least read our announcements where we provide you updates about "what is going on" as many of you requested. We didn't provide any new updates during the event, but this doesn't mean we're not working. More updates and details will be available in the near future.
[COLOR="royalblue"]Now the answer which is in the 1st Community Update:
I think we provided the answer for his question.
So you consider "we do not know" an adequate answer? I do not.
Saying that you have answered when the only answer you have is that you have no idea is not good enough. Not for me at least.
I do not know if you remember this, but sometime just after BB announced the live date of Unity we talked in game on Sandycove, and you assured me that the live client was better than what was on testserver. I trusted you then, I even bought gems on the next sale. And I was bitterly dissapointed.
As the americans say, fool me once, shame on you. fool me twice, shame on me. I do not believe or trust anything you say anymore. And those community posts does not even say that you know what is wrong, and are working to fix it. Listing how many things you have fixed does not inspire any confidence when none of those fixes have made any difference for me as a player. There has been not been a noticeable improvement since the first week of Unity test.
For me I spent 160 Euro on gems for an unplayable game because you promised Unity live would be good. :mad::mad::mad:
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