Guild Interface; 48h for activity/inactivity not always working

[kke2100]

I have recently have had two different 'incidents', where the 48 hours for being registered as inactive in my guilds memberlist has been wrong.


#1: Online player (green light in guild list/friends list) in Guild interface registered as inactive


#2: A player registered as inactive less than 29 hours than being online
Had completed Guild Quest Day 1, but at Day 2 registered as inactive at 16:17 GMT...


Tickets about both incidents have been submitted to Support with relevant screenshots but they need more information...:p

If any others (Officers/Leaders) have recognized similar issues please reply so BB will dig into the issue and get it sorted for the benefit of us all :)
If we don't tell BB the chance of getting it sorted is close to zero.

Update 28.04.17: BB is aware about this topic and DEVs are working on a solution.

[halv12]

48 hours ? - I think member being offline for 24 hours is registered as not active.

[Dorotheus]

It's the second consecutive game day which one gets their status as inactive. So for us mortals that's anywhere between 24 hours, 0 minutes, 1 sec to 47 hours 59 minutes 59 seconds depending on time of log out.

[kke2100]

48 hours ? - I think member being offline for 24 hours is registered as not active.

It's 48 hours according to Archive ingame and confirmed by BB/MODs.

https://image.prntscr.com/image/WS4LAOaWRG2vlJ_9vDEXQA.png


Maybe it's 24h as when island goes asleep if no activity...IF so the note in Archive should be corrected.