View Full Version : [Diagnostics] Performance, Lag, Freezes?
I'm so happy to imagine certain latency issues. to be away !
seems to be working ok again now they did the fix. but still got that flippin GQ bug. used to fix that by refreshing or visiting another island but now its there all the time regardless of what i try. But instead of it having a quest thats been completed it now says undefined text.
lag has dropped a lot, yesterday when trying to build anything the build menu would hang now its smooth again its amazing how such a delay can really get on ur nerves
No problems for me this morning - build menu working, generals transferring properly yippee
Would also like to say I like the way maintenance times seem to be giving worse case scenario - much better to be pleasantly surprised that maintenance/hot fixes are done early than trying to log on and finding the times have been extended
For the past 5 days I havent been able to connect to the server. Both initial splash screens come up ok but when it switches to the game display I get disconnected from the server - thought it was connected to other bugs but it looks like I'm alone. Flash is latest version etc running on windows 10. Anybody else had this issue in the past?
Still takes a long time to connect, about 3 or 4 minutes (after today's hotfix), wasn't that way before. Other than that, seems to be working perfectly, lagging is gone in both general transfers and mine buildings.
SimoneMarijnisse
20.02.19, 08:42
Still have to click a couple of times (usually around 5 times) to have mines placed, buildings and generals selected, buffs applied, items collected.
All since a nightly hotfix for the mountain clan-chain.
And I do have cleared cache etc...
But... The lag that occured after last weeks maint. seems to be gone. For now.
SSSecretSquirrel
20.02.19, 09:55
Have been trying to log on for well over an hour...game doesn't load .progress bar goes to about half way then stops
This started happening to me on Chrome about xmas time. It stops for a minute or 2 and only moves on to next screen once the game is loaded fully. I think it took 5-10 minutes once but still loaded in the end.
Ingame response is a lot better, loading still takes ages. But now, for a change, guild quest is messed up. Fix one, mess up the other. Interesting game.
EDIT: guild quest fised itself with game reload.
Still some high processor load when on home island after doing some adventures/lootspots. I have a microsize PC with I-8550U mobile processor - only fan is processor cooler. When tab with TSO was active tab in browser ( Chromium ) I noticed fan had to go up in speed - when checking cpu-load I can see it goes up when TSO is active tab. ( Chromium dont need to be visible ). After refresh cpu-load is again lower.
But no problems with gamespeed or lag.
After visiting adventure 1 time load is again up. but still no lag problems. ( and while writing this in another tab in same browser load is low )
Mortallicus
20.02.19, 13:55
No problems for me at all today.
The_Little_Girl
20.02.19, 14:57
The game still won't load, even after the hotfix.
The game still won't load, even after the hotfix.
Please clear the cache and make sure Adobe Flash is enabled
The_Little_Girl
20.02.19, 17:31
Please clear the cache and make sure Adobe Flash is enabled
Thanks, it worked! The game takes forever to load, but it works!
The lag issues appear to have been corrected - I had no problem placing multiple mines quite quickly. Fingers crossed on the Valentines event....
Five minutes into the game I experience a huge lagging when I zoom in/out on my island with the mouse wheel, (not in an adventure), anyone having the same problem? It's never happened to me until today, after the update
doing a 2nd thief and page froze nothing worked had to refresh and now stuck on a blue screen ...hope its just a minor glitch
game wont load at all now
Five minutes into the game I experience a huge lagging when I zoom in/out on my island with the mouse wheel, (not in an adventure), anyone having the same problem? It's never happened to me until today, after the update
Same here but it started to happen after i gone between a second thief adventure and home island a couple times. The more times i did the worst the zooming in and out become. Really really laggy.
rathbone93
21.02.19, 01:51
It's "better," before this update the game would start lagging horribly after less than 15 minutes, and I made it about 35 min here before I hit a major lag point. It was when I had finished an adventure/scenario and was returning to my home island and there was a couple other event triggers in close proximity (the "mail" trigger, and a weapon batch finished in the armory), which led to the game hanging for about a minute before it started up again. Strangely, zone buffs are getting activated a bit quicker than they ever have before - no more 10-15sec wait for those.
For almost 2 hours now I've been trying to get in using Chrome. Login works but the game won't load. Did all the usual stuff like clearing cache but nothing works. Tried Firefox but the same issues. This is extremely annoying, especially in the middle of the event :(
Addition: 10 minutes after posting this the game finally loaded...
For almost 2 hours now I've been trying to get in using Chrome. Login works but the game won't load. Did all the usual stuff like clearing cache but nothing works. Tried Firefox but the same issues. This is extremely annoying, especially in the middle of the event :(
Addition: 10 minutes after posting this the game finally loaded...
It has been horribly slow to load at times.
For the future and all users reference I did find something but unfortunately I doubt it will help too many people. When I'm in some locations (e.g. home) I'm not behind any particular firewall or proxy server and have less problems. Other locations I play from I do go through both. That's where I tend to have the most problems. I found that the site that provides the certification for Settlers isn't considered a 'valid' site by some software (go figure). So therefore even though it appears things should be working something in the middle is not liking the certificate but it doesn't know the site who authorized it. This is not a problem when pressing "play now" when you are logged in but prevents logging in if you are not.
So if you are somewhere like a business or library or somewhere that might be using a proxy server and/or assorted network firewalls it may be part of your issue. When I am on my own wifi or hot-spotting off my phone I don't have logging in or playing issues (except the now normal vererrrrrrrrrrryyyyyyyyyyy lonnnnnnnnnnnnggggggggggggggg looooooooooooaaaaaaaaaaaaaaddddddddddddddd timmmmmmmmmmmmmmmmmmeeeeeeeeeeeeeeeeeee
rathbone93
27.02.19, 06:01
still the game becomes unplayable for me after 1h30. We've been here before... looks like the devs unnecessarily messed with the event timing (not valentines, the queue in the game) again.
Hello folks,
Thanks for the continued reports - these are very helpful in our diagnostic efforts. For now, I've seen promising success if you log out and wait 15 minutes for your zone to reset. When we have a more permanent solution, we'll let you guys know asap - until then, keep these reports coming!
Asap ?
Half an hour already, impossible to go through loading screen... Not a single day goes by without a new disappointment...
But hey, we are all slowly starting to guess that it might just be the official plan, in fact.
Asap ?
as soon as possible
This all the error I get when loading the game (F12 in Chrome) :
Mixed Content: The page at '<URL>' was loaded over HTTPS, but requested an insecure plugin data '<URL>'. This content should also be served over HTTPS.
play:1 Mixed Content: The page at 'https://www.thesettlersonline.com/en/play' was loaded over HTTPS, but requested an insecure plugin data 'http://w02bb01.thesettlersonline.com/crossdomain.xml'. This content should also be served over HTTPS.
play:1 Mixed Content: The page at 'https://www.thesettlersonline.com/en/play' was loaded over HTTPS, but requested an insecure plugin data 'http://w02bb01.thesettlersonline.com/settingsdefine1551282179318'. This content should also be served over HTTPS.
play:1 Mixed Content: The page at 'https://www.thesettlersonline.com/en/play' was loaded over HTTPS, but requested an insecure plugin data 'http://w02bb01.thesettlersonline.com/authenticate'. This content should also be served over HTTPS.
play:1 Mixed Content: The page at 'https://www.thesettlersonline.com/en/play' was loaded over HTTPS, but requested an insecure plugin data 'http://w02bb01.thesettlersonline.com/Z1551282314904'. This content should also be served over HTTPS.
play:1 Mixed Content: The page at 'https://www.thesettlersonline.com/en/play' was loaded over HTTPS, but requested an insecure plugin data 'http://w02bb01.thesettlersonline.com/Z1551282319982'. This content should also be served over HTTPS.
play:1 Mixed Content: The page at 'https://www.thesettlersonline.com/en/play' was loaded over HTTPS, but requested an insecure plugin data 'http://w02g03.thesettlersonline.com/crossdomain.xml'. This content should also be served over HTTPS.
play:1 Mixed Content: The page at 'https://www.thesettlersonline.com/en/play' was loaded over HTTPS, but requested an insecure plugin data 'http://w02g03.thesettlersonline.com/GameServer03/amf'. This content should also be served over HTTPS.
play:1 Mixed Content: The page at 'https://www.thesettlersonline.com/en/play' was loaded over HTTPS, but requested an insecure plugin data 'http://w02g03.thesettlersonline.com/GameServer03/amf'. This content should also be served over HTTPS.
play:1 Mixed Content: The page at 'https://www.thesettlersonline.com/en/play' was loaded over HTTPS, but requested an insecure plugin data 'http://w02bb01.thesettlersonline.com/Z1551282320354'. This content should also be served over HTTPS.
play:1 Mixed Content: The page at 'https://www.thesettlersonline.com/en/play' was loaded over HTTPS, but requested an insecure plugin data 'http://w02g03.thesettlersonline.com/GameServer03/amf'. This content should also be served over HTTPS.
play:1 Mixed Content: The page at 'https://www.thesettlersonline.com/en/play' was loaded over HTTPS, but requested an insecure plugin data 'http://w02g03.thesettlersonline.com/GameServer03/amf'. This content should also be served over HTTPS.
play:1 Mixed Content: The page at 'https://www.thesettlersonline.com/en/play' was loaded over HTTPS, but requested an insecure plugin data 'http://w02chat01.thesettlersonline.com/crossdomain.xml'. This content should also be served over HTTPS.
play:1 Mixed Content: The page at 'https://www.thesettlersonline.com/en/play' was loaded over HTTPS, but requested an insecure plugin data 'http://w02chat01.thesettlersonline.com/http-bind/'. This content should also be served over HTTPS.
play:1 Mixed Content: The page at 'https://www.thesettlersonline.com/en/play' was loaded over HTTPS, but requested an insecure plugin data 'http://w02chat01.thesettlersonline.com/http-bind/'. This content should also be served over HTTPS.
play:1 Mixed Content: The page at 'https://www.thesettlersonline.com/en/play' was loaded over HTTPS, but requested an insecure plugin data 'http://w02chat01.thesettlersonline.com/http-bind/'. This content should also be served over HTTPS.
play:1 Mixed Content: The page at 'https://www.thesettlersonline.com/en/play' was loaded over HTTPS, but requested an insecure plugin data 'http://w02chat01.thesettlersonline.com/http-bind/'. This content should also be served over HTTPS.
play:1 Mixed Content: The page at 'https://www.thesettlersonline.com/en/play' was loaded over HTTPS, but requested an insecure plugin data 'http://w02chat01.thesettlersonline.com/http-bind/'. This content should also be served over HTTPS.
play:1 Mixed Content: The page at 'https://www.thesettlersonline.com/en/play' was loaded over HTTPS, but requested an insecure plugin data 'http://w02chat01.thesettlersonline.com/http-bind/'. This content should also be served over HTTPS.
play:1 Mixed Content: The page at 'https://www.thesettlersonline.com/en/play' was loaded over HTTPS, but requested an insecure plugin data 'http://w02g03.thesettlersonline.com/GameServer03/amf'. This content should also be served over HTTPS.
play:1 Mixed Content: The page at 'https://www.thesettlersonline.com/en/play' was loaded over HTTPS, but requested an insecure plugin data 'http://w02chat01.thesettlersonline.com/http-bind/'. This content should also be served over HTTPS.
play:1 Mixed Content: The page at 'https://www.thesettlersonline.com/en/play' was loaded over HTTPS, but requested an insecure plugin data 'http://w02chat01.thesettlersonline.com/http-bind/'. This content should also be served over HTTPS.
play:1 Mixed Content: The page at 'https://www.thesettlersonline.com/en/play' was loaded over HTTPS, but requested an insecure plugin data 'http://w02chat01.thesettlersonline.com/http-bind/'. This content should also be served over HTTPS.
play:1 Mixed Content: The page at 'https://www.thesettlersonline.com/en/play' was loaded over HTTPS, but requested an insecure plugin data 'http://w02chat01.thesettlersonline.com/http-bind/'. This content should also be served over HTTPS.
play:1 Mixed Content: The page at 'https://www.thesettlersonline.com/en/play' was loaded over HTTPS, but requested an insecure plugin data 'http://w02chat01.thesettlersonline.com/http-bind/'. This content should also be served over HTTPS.
play:1 Mixed Content: The page at 'https://www.thesettlersonline.com/en/play' was loaded over HTTPS, but requested an insecure plugin data 'http://w02chat01.thesettlersonline.com/http-bind/'. This content should also be served over HTTPS.
play:1 Mixed Content: The page at 'https://www.thesettlersonline.com/en/play' was loaded over HTTPS, but requested an insecure plugin data 'http://w02g03.thesettlersonline.com/GameServer03/amf'. This content should also be served over HTTPS.
play:1 Mixed Content: The page at 'https://www.thesettlersonline.com/en/play' was loaded over HTTPS, but requested an insecure plugin data 'http://w02chat01.thesettlersonline.com/http-bind/'. This content should also be served over HTTPS.
play:1 Mixed Content: The page at 'https://www.thesettlersonline.com/en/play' was loaded over HTTPS, but requested an insecure plugin data 'http://w02chat01.thesettlersonline.com/http-bind/'. This content should also be served over HTTPS.
play:1 Mixed Content: The page at 'https://www.thesettlersonline.com/en/play' was loaded over HTTPS, but requested an insecure plugin data 'http://w02chat01.thesettlersonline.com/http-bind/'. This content should also be served over HTTPS.
play:1 Mixed Content: The page at 'https://www.thesettlersonline.com/en/play' was loaded over HTTPS, but requested an insecure plugin data 'http://w02g03.thesettlersonline.com/GameServer03/amf'. This content should also be served over HTTPS.
play:1 Mixed Content: The page at 'https://www.thesettlersonline.com/en/play' was loaded over HTTPS, but requested an insecure plugin data 'http://w02chat01.thesettlersonline.com/http-bind/'. This content should also be served over HTTPS.
play:1 Mixed Content: The page at 'https://www.thesettlersonline.com/en/play' was loaded over HTTPS, but requested an insecure plugin data 'http://w02chat01.thesettlersonline.com/http-bind/'. This content should also be served over HTTPS.
play:1 Mixed Content: The page at 'https://www.thesettlersonline.com/en/play' was loaded over HTTPS, but requested an insecure plugin data 'http://w02chat01.thesettlersonline.com/http-bind/'. This content should also be served over HTTPS.
play:1 Mixed Content: The page at 'https://www.thesettlersonline.com/en/play' was loaded over HTTPS, but requested an insecure plugin data 'http://w02g03.thesettlersonline.com/GameServer03/amf'. This content should also be served over HTTPS.
play:1 Mixed Content: The page at 'https://www.thesettlersonline.com/en/play' was loaded over HTTPS, but requested an insecure plugin data 'http://w02g03.thesettlersonline.com/GameServer03/amf'. This content should also be served over HTTPS.
play:1 Mixed Content: The page at 'https://www.thesettlersonline.com/en/play' was loaded over HTTPS, but requested an insecure plugin data 'http://w02g03.thesettlersonline.com/GameServer03/amf'. This content should also be served over HTTPS.
play:1 Mixed Content: The page at 'https://www.thesettlersonline.com/en/play' was loaded over HTTPS, but requested an insecure plugin data 'http://w02g03.thesettlersonline.com/GameServer03/amf'. This content should also be served over HTTPS.
play:1 Mixed Content: The page at 'https://www.thesettlersonline.com/en/play' was loaded over HTTPS, but requested an insecure plugin data 'http://w02g03.thesettlersonline.com/GameServer03/amf'. This content should also be served over HTTPS.
play:1 Mixed Content: The page at 'https://www.thesettlersonline.com/en/play' was loaded over HTTPS, but requested an insecure plugin data 'http://w02chat01.thesettlersonline.com/http-bind/'. This content should also be served over HTTPS.
play:1 Mixed Content: The page at 'https://www.thesettlersonline.com/en/play' was loaded over HTTPS, but requested an insecure plugin data 'http://w02g03.thesettlersonline.com/GameServer03/amf'. This content should also be served over HTTPS.
play:1 Mixed Content: The page at 'https://www.thesettlersonline.com/en/play' was loaded over HTTPS, but requested an insecure plugin data 'http://w02g03.thesettlersonline.com/GameServer03/amf'. This content should also be served over HTTPS.
play:1 Mixed Content: The page at 'https://www.thesettlersonline.com/en/play' was loaded over HTTPS, but requested an insecure plugin data 'http://w02g03.thesettlersonline.com/GameServer03/amf'. This content should also be served over HTTPS.
play:1 Mixed Content: The page at 'https://www.thesettlersonline.com/en/play' was loaded over HTTPS, but requested an insecure plugin data 'http://w02g03.thesettlersonline.com/GameServer03/amf'. This content should also be served over HTTPS.
play:1 Mixed Content: The page at 'https://www.thesettlersonline.com/en/play' was loaded over HTTPS, but requested an insecure plugin data 'http://w02g03.thesettlersonline.com/GameServer03/amf'. This content should also be served over HTTPS.
play:1 Mixed Content: The page at 'https://www.thesettlersonline.com/en/play' was loaded over HTTPS, but requested an insecure plugin data 'http://w02g03.thesettlersonline.com/GameServer03/amf'. This content should also be served over HTTPS.
play:1 Mixed Content: The page at 'https://www.thesettlersonline.com/en/play' was loaded over HTTPS, but requested an insecure plugin data 'http://w02chat01.thesettlersonline.com/http-bind/'. This content should also be served over HTTPS.
play:1 Mixed Content: The page at 'https://www.thesettlersonline.com/en/play' was loaded over HTTPS, but requested an insecure plugin data 'http://w02g03.thesettlersonline.com/GameServer03/amf'. This content should also be served over HTTPS.
play:1 Mixed Content: The page at 'https://www.thesettlersonline.com/en/play' was loaded over HTTPS, but requested an insecure plugin data 'http://w02chat01.thesettlersonline.com/http-bind/'. This content should also be served over HTTPS.
play:1 Mixed Content: The page at 'https://www.thesettlersonline.com/en/play' was loaded over HTTPS, but requested an insecure plugin data 'http://w02g03.thesettlersonline.com/GameServer03/amf'. This content should also be served over HTTPS.
play:1 Mixed Content: The page at 'https://www.thesettlersonline.com/en/play' was loaded over HTTPS, but requested an insecure plugin data 'http://w02chat01.thesettlersonline.com/http-bind/'. This content should also be served over HTTPS.
play:1 Mixed Content: The page at 'https://www.thesettlersonline.com/en/play' was loaded over HTTPS, but requested an insecure plugin data 'http://w02g03.thesettlersonline.com/GameServer03/amf'. This content should also be served over HTTPS.
play:1 Mixed Content: The page at 'https://www.thesettlersonline.com/en/play' was loaded over HTTPS, but requested an insecure plugin data 'http://w02g03.thesettlersonline.com/GameServer03/amf'. This content should also be served over HTTPS.
play:1 Mixed Content: The page at 'https://www.thesettlersonline.com/en/play' was loaded over HTTPS, but requested an insecure plugin data 'http://w02chat01.thesettlersonline.com/http-bind/'. This content should also be served over HTTPS.
play:1 Mixed Content: The page at 'https://www.thesettlersonline.com/en/play' was loaded over HTTPS, but requested an insecure plugin data 'http://w02g03.thesettlersonline.com/GameServer03/amf'. This content should also be served over HTTPS.
play:1 Mixed Content: The page at 'https://www.thesettlersonline.com/en/play' was loaded over HTTPS, but requested an insecure plugin data 'http://w02g03.thesettlersonline.com/GameServer03/amf'. This content should also be served over HTTPS.
play:1 Mixed Content: The page at 'https://www.thesettlersonline.com/en/play' was loaded over HTTPS, but requested an insecure plugin data 'http://w02g03.thesettlersonline.com/GameServer03/amf'. This content should also be served over HTTPS.
play:1 Mixed Content: The page at 'https://www.thesettlersonline.com/en/play' was loaded over HTTPS, but requested an insecure plugin data 'http://w02g03.thesettlersonline.com/GameServer03/amf'. This content should also be served over HTTPS.
play:1 Mixed Content: The page at 'https://www.thesettlersonline.com/en/play' was loaded over HTTPS, but requested an insecure plugin data 'http://w02g03.thesettlersonline.com/GameServer03/amf'. This content should also be served over HTTPS.
play:1 Mixed Content: The page at 'https://www.thesettlersonline.com/en/play' was loaded over HTTPS, but requested an insecure plugin data 'http://w02g03.thesettlersonline.com/GameServer03/amf'. This content should also be served over HTTPS.
play:1 Mixed Content: The page at 'https://www.thesettlersonline.com/en/play' was loaded over HTTPS, but requested an insecure plugin data 'http://w02chat01.thesettlersonline.com/http-bind/'. This content should also be served over HTTPS.
2play:1 Active resource loading counts reached a per-frame limit while the tab was in background. Network requests will be delayed until a previous loading finishes, or the tab is brought to the foreground. See https://www.chromestatus.com/feature/5527160148197376 for more details
w02chat01.thesettlersonline.com/:1 POST http://w02chat01.thesettlersonline.com/http-bind/ 404 (Invalid SID.)
Hope it help you to get rid of this lags :)
This all the error I get when loading the game (F12 in Chrome) :
Hope it help you to get rid of this lags :)
Do all the players have the same errorrs ?
Some of them seem to came directly from BB, like content should be HTTPS...
What can I do ?
i dont know what happend to the server but i cant login i cleanend the cahce and cookies and have a very good internet np there but it takes the game or site more then 1 hour to load it is still loading so cant play http://prntscr.com/mtpfu3 i only have settlers site on im doing nothing on the pc to but still wil not load please please help or fix
hi i want to report very bad lag i cant login now the lag is keeping me from loading the game http://prntscr.com/mtpo5g i use chrome and im was doing nothing als then wait for settlers to load please fix this it been already over a 1 hour that screen is on my moniture im also getting this http://prntscr.com/mtpzww
Once again I can't get in. Been trying for 2 hours now, cleared cache etcetera but nothing works. This is getting very tiresome...
Once again: been trying to load the game for an hour now. Is this going to be a daily occurrence?
Follow-up: It's been 2 hours now, the game still won't load...
Just got in, finally. Is 2 hours the new standard now? If this keeps happening I'll consider quitting altogether!
Yeah *sigh* it's me again, trying to get in for an hour now...
Hi, ever since the Valentine event ended things has gone to hell with the lag, every few minutes I am stuck frozen on a build/buy/collect/explorer send/geologist prospect/quest completion dialougue or worse - getting stuck during a general attack queue - which means trying to send a block attack is a joke :( troops and my time online get pissed despite myself trying again and again to remain connected.
I am located in southeast asia, playing on a 5mbps dsl connection using Chrome with Flash updated to the latest version.
It's gotten worse the past couple of days, now the server will randomly lose connection and you have to reload - and what is with the insane reload time - and the insane size of the base Flash package? - takes like 15 minutes with my 5mbps dsl connection - why cant the base flash package be cached even instead of needing to be re-downloaded again and again - and with the random disconnecting going on at the moment you can imagine how mad this makes player.
Yes I did get the download version of the game and on launch it shoots an error saying Flash and Chrome isn't detected.... despite both being the latest version
I have been playing for years and spent hundreds of dollars at the store, I just cant say how dissapointed I am with the state of the game at the moment.
why cant the base flash package be cached even instead of needing to be re-downloaded again and again
This is a great question !
try using the chrome developer console
1) load settlers online fully
2) press "ctrl+shift+i" to open the console
3) open the network tab at the top and pick "all" on the filter just below "network"
4) close the console with "ctrl+shift+i"
5) refresh the page to force settlers online to reload
6) just as it starts loading press "ctrl+shift+i" again to open the console
7) watch the timing for each item loading, if anything takes a long time then report it here.
After today's hotfix, lag seems to have been fixed and returned to normal (before valentine's event), at least for me. I've been playing for an hour consecutive, no freezing, no lags.
loading time: 2 min
Arrakkamani
10.04.19, 11:57
https://imgur.com/a/BuoTUoC
Stuck here for more than an hour now. Was fine yesterday.
The_Sarmatian
23.04.19, 11:34
Lots of lag during Easter Event on login into game server. Game stops dead at 40% loading bar with very low cpu use for flash process. Task manager needs to end the flash plugin process and the flash needs to get restarted. Then, there is a chance the game finally loads up.
During events game keeps freezing when returning to main island after finishing an adventure.
Using steam version of game. Freeze lasts 2-6 seconds before i can load new gens for next adventure.
This happens after i have done 1-2 adventures in a row (hb, so 20-30 mins gametime), and no other way to refresh then to exit and start again wich takes a loong time with the steam version.
Might be time to consider discarding flash as a platform for something that actually gets developed nowdays?
polarbarez
07.07.19, 15:04
Freezing is getting pretty bad...game freezes for 25-30 seconds every 3 or 4 minutes. Starts after 10 minutes of game play and gets worse.
FYI all cache cleaned on boot via CCleaner.
Freezing is getting pretty bad...game freezes for 25-30 seconds every 3 or 4 minutes. Starts after 10 minutes of game play and gets worse.
FYI all cache cleaned on boot via CCleaner.
It's better to clean the cache manually. Please try the troubleshooting steps described in this Guide (https://forum.thesettlersonline.com/threads/27498-HOWTO-Issues-you-can-check-and-solve-yourself).
Also, by clicking the cog icon under your avatar, you can access the Options menu. There you can disable some visual effects and force the game to use half size graphics, which can improve performance.
looks like loading is broken again
All effect disable, and cache cleared :
Got many freeze since a few days...
Once again, something have been change, and we are not aware of it.
It's worse since the fix. More freezes than before, I have to kill/restart flash after every adventure.
Sending generals to adventure is a pain, when you send a lot of them like me. Scrolling and checking them and when almost done, bang the window clears itself. Every event on island( a mine finishing, something produced in provision, etc) clears the "send army" window. Also for 2 days i have battles that never end in adventures. The only way to see them ended is to switch to the main island and back. Yesterday I buffed 2 people, I saw the buffs working( i always wait to make sure) and after a while they told me i forgot to buff. they were right, the buildings were not buffed and the buffs were in my star( not sure about all buffs, but for rg i'm very sure, i know how many i have).
unicornlinzy1
01.09.19, 08:44
Lag freezing the hammer man are back, plus buffing is a trauma have to do them a few times before they stick, and explorers take a couple of times before they finally go.
I have cleared cache and it didn't work tried a few things and nothing helps, game is unplayable like this were every action takes about 5 seconds before anything happens. :(
unicornlinzy1
09.09.19, 09:18
The can't load generals, egg timer on pathfinder, Lag, hammer man, freezing, friends buff not working properly are back with a vengeance.
have had to refresh clean cache after every function this morning, but the pathfinder still has the egg timer even after a refresh :(
Hi Please can someone help me. Been playing the game for many years but since Easter have been unable to load on my windows laptop. loading bar gets to half way and the nothing. I can load the game using puffin on my ipad but this method of play is no fun. Any advice would be grateful as I have been unable to find a fix or any advice that works.
topgearfan
29.09.19, 21:39
I think usual suspects are:
clear cache for browser and flash
try different browser
update windows, flash and browser
unicornlinzy1
11.02.20, 16:44
What the heck has happened to the game, generals won't load, egg timer in trade office and mail box, chat keep vanishing ( so much for doing co-op and multiplayer adventures when you cannot chat to anyone) freezing every minute or so so bad sometimes you have to refresh. :( Surely they know how to fix these things by now, or is it suiting their purpose to slow us right down during an event in the hopes we will buy gems.
People are talking in general chat about it but nobody is putting the complaints in the forum, wonder why ?
lordloocan
12.02.20, 11:34
What the heck has happened to the game, generals won't load, egg timer in trade office and mail box, chat keep vanishing ( so much for doing co-op and multiplayer adventures when you cannot chat to anyone) freezing every minute or so so bad sometimes you have to refresh. :( Surely they know how to fix these things by now, or is it suiting their purpose to slow us right down during an event in the hopes we will buy gems.
People are talking in general chat about it but nobody is putting the complaints in the forum, wonder why ?
Maybe they are not adding to the thread as it started back in 2017 and BB have done nothing to fix it
It is the same in every event these days because some people only play in the events, ''new'' players magically appear on all the servers get to lvl 16 etc and magically vanish again after the event ends (more and more over the past 2/3 years), and many people play a heck of a lot more in events thus raising the load on the system.
more than 23 minutes to login and counting
.... buffs have ran out .... I have 48 roses less than I should have ... so far
23 minutes to login .... buffs have ran out .... I lost roses
game was far from perfect
and with this transition , it's even further away
gifts/freebies were given , that might class as being even (ish)
Since February 26th loading times have been "better", about 4 min average.
I use Windows 10
:rolleyes: Do you really want/need a fogged/snowed screenshot?
:cool: Faster loading times, successful logins with Chrome 88.0.4324.190 than with Edge 88.0.705.81
:D What was I doing while trying to login?
Tidying up desk, clipping nails, brushing cat :p .... there was plenty to do if login may take up to 46 (previously)
(just trying to login ... no other program running)
Play only second day.
http://prntscr.com/10bfziu
I found. My soldiers return to baracks after start atack! Third time...
JanUnderwood
02.03.21, 19:35
New issues that I've encountered since the big maintenance:
"Uplay is not available right now. Please wait a few minutes and try again." - Have had this all day.
"Session timed out". - Every couple of hours
Not able to open mail unless I refresh the client.
Not able to go to friend's island or to adventure unless I refresh the client.
works fine here both in browser and windows app
https://prnt.sc/10l2zla
all updates , cashe clean , what should i do now ?
https://prnt.sc/10l2zla
all updates , cashe clean , what should i do now ?
click ok and don't worry about it
click ok and don't worry about it
Yap , I did that . The window closed and nothing happend after this ... only me playing other game .
Is there any mod that can say what should i do ? The support do not answer , and i am kinda lost .
Is there any mod that can say what should i do ? The support do not answer , and i am kinda lost .
Have you done the troubleshooting steps mentioned in this post https://forum.thesettlersonline.com/threads/38014-LIVESERVER-New-downloadable-client?p=361209&viewfull=1#post361209
When i start to download the file it give me that :
https://prnt.sc/10naaeh
i have tried to download this file without firewall and i do not use proxy . The result is the same even if i copy the link in any other existing browser .
https://prnt.sc/10o8h2r i get nearly always a freezing of the loading of the game very often in google crome so i hope you guys can fix it
anyone else getting the client seeming to be working can see ppl chatting but a map wont load or actions you take dont happen any form of work around as i am having to reload the client a lot which takes a while to let me reload because of that pop up box we get
anyone else getting the client seeming to be working can see ppl chatting but a map wont load or actions you take dont happen any form of work around as i am having to reload the client a lot which takes a while to let me reload because of that pop up box we get
Sometimes, I "refresh" the game
Sometimes, I "refresh" the game
I do refresh the game only issue is having to do it sometimes every 10 minutes or so then waiting 3 minutes plus before it will reload
https://prnt.sc/10l2zla
all updates , cashe clean , what should i do now ?
hello there ... So i have this issue but no one from BB come with a solution , look like no moderator available for this chat or for support . No answer at all .
hello there ... So i have this issue but no one from BB come with a solution , look like no moderator available for this chat or for support . No answer at all .
There was a lot posted on these issues in threads related to Flash Client but I don't remember where. Either do your search or hopefully somebody with better memory will point you to these posts. Sorry I can't be of more help.
I have problem with start game! Won't to open The Settlers Online client!
I have problem with start game! Won't to open The Settlers Online client!
try hitting PLAY GAME over and over again till it starts
Ty, I finally start of the game!
Terrible today!
Once the game finally allowed me to play, all my gold and coal mines, along with several buildings, were AWOL.
Reloaded and all was well, for a while, now it's thrown me out again, what's happening, folks?
There is a definite issue with the game having a huge memory leak. If I open Task Manager while the game is loaded, you can see the settlers client.exe running and every few seconds grabbing more memory. This continues for hours and during this time the game freezes or 'lags" get worse, more frequent and longer lasting (more than 10 seconds) until you reach your maximum installed memory. At this point the game is unplayable and the only recourse is to go into task manager and "end task" to the client.exe. I have a screenshot with the game using in excess of 12 GB of memory. I have attached an image with it over 11GB.
Another issue is the game seems to continuously use CPU. during any time, game CPU usage is between 12 - 18%. Even when minimized it still hogs the same amount. I would think that when minimized, the game should "sleep" and the CPU usage go down to a bare crawl. This is not the case.
After trying both methods of uploading the screenshot, it appears I failed. Not sure why it doesn't show up in the post... the URL is
http://thesettlersonlinewiki.com/uploads/1791152710settlersmemoryleak1.png
or
https://prnt.sc/116pnsh
http://thesettlersonlinewiki.com/uploads/1791152710settlersmemoryleak1.png
...so it's been a week since I both opened a support ticket and posted this in the forum. ZERO reply or any form of receipt of this issue. The game continues to hog memory the longer it is running until it uses up all available memory and basically stalls your computer. If you can get the task manager to open and End Task the client.exe program you can at least clear the memory and restart the game. Otherwise you have to reboot your computer. Does anyone care about this issue or is it simply going to be ignored until they come out with a unity version of the game? Some form of answer would be expected at this point.
ApostolisM
12.04.21, 13:55
its almost the same to all of us
...so it's been a week since I both opened a support ticket and posted this in the forum. ZERO reply or any form of receipt of this issue. The game continues to hog memory the longer it is running until it uses up all available memory and basically stalls your computer. If you can get the task manager to open and End Task the client.exe program you can at least clear the memory and restart the game. Otherwise you have to reboot your computer. Does anyone care about this issue or is it simply going to be ignored until they come out with a unity version of the game? Some form of answer would be expected at this point.
do you know that this is a temporary client? no other fixings are planned afaik
"client.swf" file is not downloadable (trined from Chrome , FireFox)
Graciethecat
03.05.21, 23:59
I am noticing the game loads very slowly, it appears to load in "layers".
Underdog-the-one
05.06.21, 17:05
Can not build harbour endeavour
Your name in the game:Underdog
Your country and time zone:NL CET
Date the problem occurred:05-06-21
Time the problem occurred:19.00
Your player level:40
Does the problem persist after a reboot? Yes
What operating system are you using & what bit version? W10 64 bit
Browser & Version Number: 90.0.4430.212 (Officiële build) (64-bits)
Can not build harbour endeavour
Your name in the game:Underdog
Your country and time zone:NL CET
Date the problem occurred:05-06-21
Time the problem occurred:19.00
Your player level:40
Does the problem persist after a reboot? Yes
What operating system are you using & what bit version? W10 64 bit
Browser & Version Number: 90.0.4430.212 (Officiële build) (64-bits)
Are you sure it is a bug? you need to put the harbor you bought into M house, you will then get a quest - and then the harbor will be in your star
Sweetiepaj
20.07.21, 21:14
It is not even possible to report all the bugs - there are way to many - you could at least have taken the effort to fix the bug that was on Test server, but you did not even bother to do that. Shame on you
https://www.facebook.com/us.ue.3/videos/359110748938351
I posted a video but you ignoring
Guys, You are trashing my premium time. There is no need to fix bugs on a run.
I beg you, switch back to the client.
Your in browser App is NOT ready.
A day passed, I see no improvement. Moreover, it is getting worse.
Today, I tried to finish an adventure that I started before the last update. I realized that I still move generals. However, it takes me a while to set an attack. I need to try hard to load the troops that I need. Windows keep switching. For several times, I loaded troops to wrong garrisons. Any notices that general lost the battle are gone. And after all, the game froze because browser was out of memory.
I am asking you again, pleeease! switch back to the client.
Otherwise, nobody is going to play this game!
Max_turtle
21.07.21, 13:43
Thread: [Diagnostics] Performance, Lag, Freezes? all of it
BB are you paying attention? - you've been offered a solution by almost everyone still struggling to play - revert to the Client which for all its faults was playable.
Greetings I am a long-time player of game. I have never had to deal with the frustrations this (so-called)
upgrade has dumped on me. First when I enter the account everything is slower. It has taken as long 5 minutes
for the account to 'power-up' so I can access my buildings. Next while everything is slower, any 'Star function'
is slower yet. Initially I didn't understand and I thought the account was having a meltdown. I notice that when I try to
send out a geologist or an explorer at least 90% of the time another building will appear over the Star shield and
block it out. I have to cancel the building then try to send out the unit. When I do send it out, there is often
a pause before the account decides to acknowledge the mission. This is better than the first couple of days
where it seemed that it might wait several minutes and then decide not to go ahead.
I don't see the point of having the mine deposits invisible. I find it a little confusing at best. Also, today I came
in and decided time wise I would would restock my Iron mines. While in doing that, I spotted two cloth
manufacturers who I had shutdown as they were part of a weekly challenge andf they were active again today.
I have completed the iron mines, as there were several that had already been discovered but they were invisible.
I have spent 90 minutes in this account and did not get to send out half of my explorers do to problems. This
will be my 8th attempt to send a notice to Tech./I.T. or customer service.
I am not using chrome. When I tried to send this in I got 'General Error, try again in a few minutes.' As I have been
getting the last week.
Totally agreed with the above posts ! The Unity version is a shame and a big thumbs down for the developers.
I really do not understand why they do not revert to the previous client and try to fix the Unity version bugs without killing our neurons.
All the MODS are hardly replying to the complains and when they do is with useless "answers".
L.E.: I hardly can believe that none of these bugs happened during test server. But I am very much sure the devs just ignored them as they are doing now.
And yet, they never thought to have a plan B.
totally unplayable most of the time after update. reload more than 10 times before it can properly load up
Paul_the_Pest
19.08.21, 22:29
Chat doesn't work at all.
Can't see anything, can't post anything.
WizardofPos
23.08.21, 19:55
That will not stop the client loading.
Bug in old client server!
When I want to buy something, stay zeros and after typing restart button!
https://prnt.sc/1req8qp
BB_Trafffer
07.09.21, 10:02
Bug in old client server!
When I want to buy something, stay zeros and after typing restart button!
https://prnt.sc/1req8qp
The client is no longer supported by us.
AndyGadget
07.09.21, 15:13
For me its Zone Refresh - every time you try and do more than one thing at a time - like click on a second explorer to send out before first has rendered the progress bar you get a "freeze" followed by the dreaded Zone Refresh which means everything you had done in the last minute is lost/reset/never happened.
I am running latest Chrome/Chromium build, Win 10 masses of memory/cpu power
I have latest Java installed and followed every piece of advice I can find and the issue still occurs.
Every animation is turned off.
Do nothing and its fine - attempt to play as we used to and shudder shudder refresh all the time.
Bug in old client server!
When I want to buy something, stay zeros and after typing restart button!
https://prnt.sc/1req8qp
Solved!
Michal7878
10.09.21, 14:45
Since last update I'm not able to log in due to "Uncaught RuntimeError: memory access out of bounds". WIN 10, Opera. On Firefox no error message, progress bar just stops and that's it. Bummer cause I'll miss entire event.
Unable to login yesterday, 50 mins to login today.
Able to destroy two exhausted mines, send two explorers in 10 minutes more, then TSO freezes, it's ridiculous.
Any other game suggestions?
captcarrot
23.10.21, 03:17
Lost city is bugged, when using dessert shovels i receive an an adventure error and have to cancel the addie and return to home island.
Is BB even trying to fix any of this any more?
https://prnt.sc/1xwtevc
I can't enter in the game! I deleted cash memory, but again lag! Why this lag then?! What is cause constant crashing the game?!
I'm getting servers down for both game and forums today. Test website "isitdownrightnow"could not find it either. It fixes itself after a few mins with possible problems of loading the game afterwards.
My game on Zeus comes on with the anniverastty event ... Ballons ect .. Wont load . why ?
Also shows me at level 1 or so and avatar is wrong. 450 Pop ? and why show me the Anniversary event about ballons ?
Hangoverus
15.12.21, 14:18
Same problem
DorotheusII
15.12.21, 14:32
Also shows me at level 1 or so and avatar is wrong. 450 Pop ? and why show me the Anniversary event about ballons ?
your logged into the wrong account this is thesettlersonline.com you want thesettlersonline.net (http://thesettlersonline.net)
i have the Same problem as you MAXof1313
it does not work Guild chat,while the others all work.
http://prntscr.com/23qft1q
some mines show me the amount of ore
http://prntscr.com/23qgsh9
http://prntscr.com/23qguei
while others do not display
http://prntscr.com/23qgxqf
http://prntscr.com/23qh21d
http://prntscr.com/23qh58v
manibish11
22.04.22, 13:46
hi... i am facing frequent "connection issues" while playing UNKNOWN REGIONS.
there are a lot of connection issues while playing adventure specially when clicking battle report...
the game rune smoothly after adventure ends...
Lag in sleepy Reef! I can't to put fifth general in that adventure!
https://prnt.sc/S9JasJT3SYMv
Another not loading issue with chrome.... while loading on opera... so unprofessional...
Hi
Unity works fine for me loads really quick now. I have a lot of Explorers can now send these out fine. Mail works fine now, the only bug which really annoys me is maximum storage issue i have over 2 and a half million storage and it gets me when this comes up and goes all over the screen with frames with untrue information and of course when the explorers come back 100+ explorers the same frames come up with maximum storage issue. I'll be a real happy Bunny when this issue is finally sorted.
Well done on what you've fixed so far, there are other bugs eg: If you look at achievements and then try to go to Forums doesn't work. But apart from that all works fine for me no lags or freezing. Said my penny's worth Thank you and keep on fixing the bugs.
Hw annoying this is all i am getting since game update today i have sent a ticket hopefully it will get resolved done windows update deleted cache still happening here's the screenshot hopefully someone can help https://prnt.sc/iiw61j0cgQ02
Kebabtomte
01.10.22, 08:25
Tried to delete unitydb?
Just a quick post I cannot get to the Forum within the game, but I was able to go to here from the game page, it seems to have logged me in too. I didn't click the game button just the Forum it would normally not log me in.
Sandycove - chat dead on every level
harlequin63
04.10.22, 11:13
Sandycove - chat dead on every level
probably because all you get is ''use trade window'' when once again the chat jumps back to Global, just as you press the return key.
not worth the agro typing into chat, many now using discord etc as a better place to talk to the guild.
Yes, I rebooted, cleared cache and cookies,
Yesterday I wasn´t able to play either, just got sea, few roof tops and wheat patches. Was there a flood?
I'm trapped in my island, can't visit friends either.
Unable to build gold mines, able to build other type mines
Update, I was able to visit friends go to an adventure, and build mines
But I can´t drop buffs in my island the cancel sign shows down below but nothing attached to cursor.
I'm having problems to login
Windows 11
Firefox last edition
Game won't work on my Edge
Barracks production time issues. getting 59days when applying a buff it goes at standard speed. Anyone else having this issues and any workarounds?
JustMazimus
18.08.23, 10:00
Barracks production time issues. getting 59days when applying a buff it goes at standard speed. Anyone else having this issues and any workarounds?
Use the "Third eye" buff (Merchant -> Anniversary Event -> 1 fish) to disable the Elari-themed skin that is provoking your buffs not to work.
topgearfan
18.08.23, 10:52
probably unrelated.. but i get absurd complete times hovering over snack stand and others like 2456 days on a single production
Powered by vBulletin™ Version 4.0.4 Copyright © 2025 vBulletin Solutions, Inc. All rights reserved.