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maryam1
12.12.17, 12:02
All 9 have now returned and not a single present among them.

HFoC
12.12.17, 12:08
Did you send them before event started? Then you need to have been logged out at some point, or they will not bring back presents.

maryam1
12.12.17, 12:35
logged out overnight....

HFoC
12.12.17, 13:21
well, weird, but I'm pretty sure "explorers sent before event bringing back presents" is the bug, and not the other way around ;)

BB_Saqui
12.12.17, 16:59
Please bear in mind that the explorers only have a chance of returning with presents throughout the event, as it has been specified in the Christmas Dev Diary (https://forum.thesettlersonline.com/threads/35542-Dev-Diary-Christmas-Event-2017?p=337809#post337809). However, we will still keep an eye on reports to be sure something else isn't at play.

JosipBrozT
12.12.17, 18:31
Same here!Same problem as maryam1

Xibor
12.12.17, 20:46
I sent them after the event started, logged out when I went to bed, this morning everyone carrying prezzies - business as usual.

JohnTheDon1980
12.12.17, 21:18
Have you all been good this year though? i know Santa doesnt bring presents to your land if you misbehave

SnowBlizz
12.12.17, 22:09
If you sent out explorers before event started you needed to log out and not log back in until event had started to make sure they bring back presents. In theory I believe you need to be logged out at least 15 minutes before event starts. A time which will extend if someone helpfully visits your island during that time as it keeps session alive. Which si why I logged out overnight and didn't come bakc until after evnet had stared. First 2 explorers back, who arrived before event started, but logging in after event start generated presents.
All of my 20+ explorers have brought back presents, so present chance is 100%. Only amount varies, each search has a smaller (likeleir outcome) and bigger (less likely) value.

hades8840
12.12.17, 23:03
i had same issue this morning with some explorers i logged completely at 7am this morning didnt log back in till 9.30 so after event started that should of allowed the game to see them and reshuffle the loot first few that came back didnt have any presents so i logged back out for a hr then they started returning with presents

HFoC
13.12.17, 07:54
If you sent out explorers before event started you needed to log out and not log back in until event had started to make sure they bring back presents.

I logged out overnight but was online when event started, still got presents. So no need to wait, just have to be logged out at some point.

SSSecretSquirrel
13.12.17, 09:22
unless your explorers are due back before event start

MutantKid
13.12.17, 09:24
Yeah, U needed to log out after u sent them out, This is the same for every event in the year, I send every scout I own b4 every event start, the prolonged search is excellent if u have your scouts upgraded, I got about 800 pres from them on the 1st day, lol.

sminka
13.12.17, 12:30
Did you send them before event started? Then you need to have been logged out at some point, or they will not bring back presents.

That is my oppinion too, praxis one.

kke2100
13.12.17, 12:36
always a Q about explorers sent early or late Saqui.

Not in sync with DEV Diary about Explorers; so until then you will keep players posting about this issue.