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lordloocan
09.07.18, 11:26
1st to say, nice puzzle, thx for trying new stuff.

2nd to say sadly very many cannot enter as they are unable to validate emails on the forum and so cannot input onto the forum. This is why BB moved away from voucher codes too at a guess. Not sure what the solution is, if any.
Son tried to change his email for game via support, was told needed to sort with Uplay/Ubisoft, and yes they told him he needs to sort via BB support.

Xinthus
10.07.18, 12:28
yep seams BB answer is to bounce you off the Ubisoft Team, and Ubisoft is to go to BB.. typical we don't care response from them. support is NO support.

RinceWinde
11.07.18, 09:02
Ubisoft support team is not one of the most helpful ones. We've crossed swords.

Tierarzt
11.07.18, 11:58
You don't need to contact ubisoft support. You can change your own details through the ubisoft account manager at account.ubisoft.com (https://account.ubisoft.com/en-GB/login)

lordloocan
11.07.18, 18:35
You don't need to contact ubisoft support. You can change your own details through the ubisoft account manager at account.ubisoft.com (https://account.ubisoft.com/en-GB/login)

Be great if the link and all other routes didn't take you to a page asking for the email address for your account....doh. Can understand that or anyone could change anyone else's email etc. Since the email for the account no longer exists then nothing to input as any replies will go to his dead email. Have a go, it's mad.

RinceWinde
13.07.18, 06:52
Agreed, you can't do anything if you do not have access to the previous e-mail account. You will be running circles. Support could not do anything either. it said my ip does not match the ip address when i signed up years ago. Dhuh.

BB_Saqui
13.07.18, 09:29
1st to say, nice puzzle, thx for trying new stuff.

2nd to say sadly very many cannot enter as they are unable to validate emails on the forum and so cannot input onto the forum. This is why BB moved away from voucher codes too at a guess. Not sure what the solution is, if any.
Son tried to change his email for game via support, was told needed to sort with Uplay/Ubisoft, and yes they told him he needs to sort via BB support.

Your account when logging in via the website is based on your *Uplay Account*. If you've forgotten your email to your account, or are unable to access it, you are indeed required to contact Uplay Support in order to get that resolved. The important thing to know when doing this, however, is not to mention TSO or anything else; but only the fact you'd like to change your email on your *Uplay Account*. Doing this will ensure the ticket will end up in the right place over there, and be dealt with correctly.

lordloocan
13.07.18, 10:58
Your account when logging in via the website is based on your *Uplay Account*. If you've forgotten your email to your account, or are unable to access it, you are indeed required to contact Uplay Support in order to get that resolved. The important thing to know when doing this, however, is not to mention TSO or anything else; but only the fact you'd like to change your email on your *Uplay Account*. Doing this will ensure the ticket will end up in the right place over there, and be dealt with correctly.

Son has tried all sorts BB, thing is to contact Ubisoft support you need the email address you used to create the a/c to be a live email. His died when he left school and so cannot contact Ubisoft support (Unless you happen to know a direct email address such as ts has for support?

BB_Saqui
13.07.18, 11:00
Son has tried all sorts BB, thing is to contact Ubisoft support you need the email address you used to create the a/c to be a live email. His died when he left school and so cannot contact Ubisoft support (Unless you happen to know a direct email address such as ts has for support?

You can follow these instructions (https://support.ubi.com/en-US/Faqs/000025823/I-Don-t-Have-Access-to-My-Email-Address) in order to contact Ubisoft Support without access to the original email address.

lordloocan
13.07.18, 11:03
Aha, huge thanks, he can have a go that way now. Thanks for the prompt reply BB_Saqui

BB_Saqui
13.07.18, 11:04
Aha, huge thanks, he can have a go that way now. Thanks for the prompt reply BB_Saqui

You're very welcome - and do get back in touch to let me know how it goes!

Larili
13.07.18, 14:54
Do we get the correct answer to the puzzle and how it relates to the script? It would be nice to know how the mind of a dev works, as looking at the pages of answers, it seems not many players think the same way Lol.

BB_Saqui
13.07.18, 15:16
Do we get the correct answer to the puzzle and how it relates to the script? It would be nice to know how the mind of a dev works, as looking at the pages of answers, it seems not many players think the same way Lol.

I'll give you a clue: Sectors.

Larili
13.07.18, 15:30
It would be nice to know how the mind of a dev works,

Lol so nothing too complicated going on up there ;)

HunyBun
14.07.18, 09:30
what was the answer, and who won?

issyk
14.07.18, 11:39
This is late but I would like to share an opinion: The puzzle idea was nice, but I think the wording was a bit bad. I got the rabbits, but I thought I wouldn't because that's how bad the wording was. It was very obvious from the get go that it was about sectors but people were confused as to what to take as reference, the whole 5th sector itself as it houses the pitch, or the pitch center as a point refrence.

Because if it's the center of the pitch, then the north of it is mainly sector 7. The only reason I didn't change my response was because I thought only the former could be a logical puzzle, that if numbers coincide with sectors than the reference should too, but because of the discussion some people had on help chat, me included, recent loggers might have been eluded.

I had someone ask me what it was, I only repeated what I said on public chat that it cannot be the clock, it's apparently the island sectors akin to num pad. But when it's public chat there are many more ideas and because there's a stream of conversation those who logged in later might have had a hard time seeing where we came from, when we said what we thought the code was. I tried to refrain from talking about it at first, thinking it might be against the rules but didn't mind to participate when I realized it was already being discussed.

Lol this is all trivial ofc, it's not like people lost event rewards or something. However, to give you an idea how it can cheer you up or vice versa: My prov house is at level 3! (I know my fault but for a total newbie that's what they could only have) Producing the football items in between your routine queue of stacks was a lot easier with the choco rabbit : ) They are hard to come by when your explorers are not skilled enough or you cannot do the particular addies that give them out for some reason.

Thanks however, it was a puzzle out of the blue, with the awards, too, out of the blue. I made good use of some of those rabbits, and I deliver my thanks : )

lordloocan
14.07.18, 12:30
what was the answer, and who won?

1483, and winners were all who gave correct code.