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View Full Version : Island not loading - unable to finish last World Cup 2018 chain event



Ammy75
17.07.18, 06:31
The last quest in the chain is to collect 1000 collectable off my island. For some reason this morning my island is not loading, all was OK last night. All I get is a blue screen. I have done the usual and deleted the cache and cleared temp files. Rebooted. Logged back in, clicked Play Now and all I get is a blue screen. Its stupid as they have calculated the nearly every collectable has to be collect during the world cup event - I need 38 more to complete the chain. and with about 1 hour to go I cannot log in to finish the event. Where do I complain?

BB_Saqui
17.07.18, 13:33
The last quest in the chain is to collect 1000 collectable off my island. For some reason this morning my island is not loading, all was OK last night. All I get is a blue screen. I have done the usual and deleted the cache and cleared temp files. Rebooted. Logged back in, clicked Play Now and all I get is a blue screen. Its stupid as they have calculated the nearly every collectable has to be collect during the world cup event - I need 38 more to complete the chain. and with about 1 hour to go I cannot log in to finish the event. Where do I complain?

Have you tried logging in on another browser client? If that doesn't work, you can put in a ticket to our Support Team via the "Help and Support" section of our website, under "Contact Form".

Ammy75
17.07.18, 17:27
Seems to now be working. I'm guessing it was a bug, working sine now - very odd