Third Eye not working

[Kistelek]

Has anyone else had any issues using a Third Eye to remove permanent retro skins? Just doesn't seem to work here at all.

[Nihilista]

Same here, doesn't work.

[sandieg]

I got the third eye to get rid of a retro skin building I already had on my island, I was under the impression the building would last a set number of days, but it seems I am stuck with the retro design, because the third eye doesn't work.

[Kistelek]

If it doesn't work after the hot fix I'll raise a ticket.

[Drood]

I'm stuck with the same permanent/temporary retro skin, for months now, and 3rd Eye doesn't work for me either.

[Nihilista]

I got the third eye to get rid of a retro skin building I already had on my island, I was under the impression the building would last a set number of days, but it seems I am stuck with the retro design, because the third eye doesn't work.

Exactly my situation. Been stuck with this ugly Retro Skin for months, was finally looking forward to get rid of it - but no.

[Kistelek]

I've logged a ticket.

[Kriegor]

same issue

[geezer123]

There was a bug which made retro skin permanent, it was fixed but if you had a permanent skin before the fix then you need to raise a ticket. This problem is nothing to do with the event and 3rd eye cannot fix an existing bug.

[Budgy]

The fix for the temporary-permanent bug was to re-apply a temporary retro skin. 30 coins in merchant (below the gem versions)

[Kistelek]

Aha! I've put a temp skin on one of the two buildings affected. Will see how that goes. You'd think Support would know about that one though.