server zone crashed

[Harlequin1963]

https://prntscr.com/l3w6dx

click tick and you need to reload game ( if you can then get back in )

Merged

[hades8840]

Since end of event cant get back into the game keeps coming up with server zone crash anyone else got it?

[Arrakkamani]

+1
I think its something stupid like candles\dough collectibles still in zone after event is over.

[Jagred]

Yep. Been having the same issue :(((

[lakoska]

Same problem...

[amazola]

Same here...

[PericaMali]

Me too

[whippa]

me too

[Parsley76]

ditto.

I'd been logged in for about 20 mins this morning then got kicked out and can't get back in again. I'm guessing it's something to do with BB messing up the event end :-(

[TheBigMac]

An error has been detected on this zone... :(

The only error is that I havent built all my iron mines yet!! Let me back in please.

[halv12]

Short time after event I was booted with a 'server is busy - try again later' - now I get 'Server zone crashed' when I try to log in

[vakvak]

Same problem

[OleGit]

Same here

[bdw99]

same here

[OleGit]

+1
I think its something stupid like candles\dough collectibles still in zone after event is over.

I got message just after I opened adventure loot message which contained candles. As soon as I tried to visit another island to apply a buff, I got kicked out with the message.

In short, I think you are right :)

[OleGit]

You can't get back in :(

[halv12]

also same problem on german and french servers - so probably on all servers worldwide

[Arrakkamani]

Got in again. Candle collectibles now gone from island.

[mgtw123]

I can't get in - tried few times... very annoying.

[halv12]

got in after about 1 1/2 hour and dozens of failed logins - so keep trying

[Emou]

http://prntscr.com/l3xmg5

[mgtw123]

Got in too - so if you have the same problem just keep trying..

[Abnessy]

I am also getting the same error message. Kicked me out the game while on black knights adventure, now cannot log in at all as when loading home zone I get the https://prnt.sc/l3xmg5 as well.

[Tatooine]

Same on my Island. HELP

Voucher sent to helpdesk. Hope a quick respond

[BB_Acadma]

Hello Settlers,

For those having issues with the server zone crash please log out of the game and wait for at least 10 minutes before attempting to log back in. After waiting for the full duration, you should be able to access your island again. In case this does not help, please create a new ticket and let us know.

Kind Regards,

BB_Acadma

[Naveed1967]

here too same problem