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HoIIow
08.02.19, 14:18
not played this game in a while now. can we restart from the beginning or do we have to carry on where we left off?

many thanks

MOD_Daz
08.02.19, 15:10
You can open a new account on one of the other servers. It is not possible to reset the current account.

Dorotheus
08.02.19, 16:15
You can open a new account on one of the other servers. It is not possible to reset the current account.

Sorry to have to disagree with you but it is possible to restart a account. Just contact support asking for a restart, they may ask for a reason why you want to restart.
I've known several players who have had their accounts restarted this way.

MOD_Daz
08.02.19, 16:43
Sorry to have to disagree with you but it is possible to restart a account. Just contact support asking for a restart, they may ask for a reason why you want to restart.
I've known several players who have had their accounts restarted this way.

Only under certain circumstances will support involve themselves in resetting an account. Under normal conditions my original advice still stands.

Supportaccount
05.04.19, 23:10
Hi I would realllly like to know where I can find when a new server will start or if -or when- an existing server will re-start so I can restart on a fresh server

SnowBlizz
07.04.19, 12:47
Hi I would realllly like to know where I can find when a new server will start or if -or when- an existing server will re-start so I can restart on a fresh server
There is no such thing as a new server and there won't be any either. For the simple reason that the game is not growing enough for there to be a need for new servers. At least not in the European/International English section.

Existing servers never ever "re-start". That would ential players losign years of progress and would mean most would quit right off the bat.

halv12
09.04.19, 05:47
if you dont already play on more servers you can use new e-mail and create account on another EU-server - or with same e-mail on US-server or on one of the other servers.

forum.thesettlersonline.com/threads/32669-Official-Channels-and-Languages