View Full Version : Observatory bugged
Generals just loop through the landing animation until the time they would have reached the addie without the buff. Normal generals actually seem to take longer!
This was known on test! why was it allowed to go live?
Do you know where is the list of known bugs ?
Firefin1968
24.02.19, 09:30
same here Jim, my Observatory is no working too
And since we don't know if the'll ever bother to fix all the bugs they introduced it might be advisable not to waste resources on the buildings?
topgearfan
25.02.19, 02:19
My Observatory did absolutely nothing to the generals travel time. YOU HAD ONE JOB!!
Hi I originally put this note on Valentine issues thread
Just got the Observatory up and running and bought the Star chart recipes, The detailed star chart buff showed that the gens would travel in 2 mins 4 secs, but they still took 8 mins 15 secs, it does not work
Heraclites
25.02.19, 22:56
Same issue here. With detailed starchart (and gens skilled with 3 tomes on navigation) it states "2mins 4 sec" traveltime, but it takes the usual 8+ mins to get there. Not working. Please fix!
Support are aware of the issue with the Observatory. Some Generals are currently not receiving the added bonus from the star chart beng applied.
Gravity216
26.02.19, 09:41
I just tried using my observatory with the detailed star chart. I had activated the scout buff seconds before. I sent all my generals to a YWC. Only my 2 MOD's and my transport units got there very fast. the rest were going to be normal time. However when those 3 generals landed, they just went into a continuous loop of setting up, then removing themselves and sometimes even swapping places. I could not break the loop to empty the transport gen and i could not move the MOD's into place, without them returning back to where they had landed. They just kept dancing through the routine. As I couldn't make use of them I cancelled the star chart buff on home island and then cancelled the adv. This whole event was so broken, buildings, buffs, bonuses. It has really ruined what should have been an interesting new experience.
ClarenceDuPont
26.02.19, 13:34
Not working for me, corect time shows in sending screen, they travel standard time to adv.
https://snag.gy/8Hgxql.jpg
topgearfan
26.02.19, 13:52
Support are aware of the issue with the Observatory. Some Generals are currently not receiving the added bonus from the star chart beng applied.
Please kindly give an example of a general that is receiving the added bonus from the star chart beng applied.
Heraclites
27.02.19, 07:54
Tried again today 27 feb 2019, sending gens to a YWC. Still not working, BB?
topgearfan
27.02.19, 18:17
Btw Support being aware is not relevant since they cannot do anything about it.
What is relevant is that the dev team is aware of it and has been for a long time. It was reported on test server several times when valentines event was released there and yet it was not fixed and we were not even notified. Its not even on the new known bugs list.
Releasing broken content and hiding their head in sand is kindergarten level stuff. Was expecting much better from current dev team.
lordloocan
27.02.19, 23:55
So, do we buy the thing or not? f it is bugged and doesn't work then what a waste of flowers.
Come on BB tell us if it is worth buying please.
ClarenceDuPont
28.02.19, 19:55
Tried again after cooldown, exactly same result
So, do we buy the thing or not? f it is bugged and doesn't work then what a waste of flowers.
Come on BB tell us if it is worth buying please.
it'll be worth it once fixed, but by then it'll cost you gems
needtoplay
01.03.19, 08:52
My gens still taking 8 minutes to arrive on adventure island.
I got it even though I saw it is bugged, because I really do want to use it. However, I do agree that letting it go live when it was already known to be bugged, and not having fixed it, is really bad, dev team. You dont get any vote of mine and as for buying gems to support you - nope, not till some of this constant glitching with every new bit of content and event is stopped.
Heraclites
02.03.19, 11:13
Today: still not working. I am told that Vargus will travel to adventure in 2mins4sec. But on adventure he takes the usual 8 and a bit. BB, anyone awake? How often do we have to report this?
Today: still not working. I am told that Vargus will travel to adventure in 2mins4sec. But on adventure he takes the usual 8 and a bit. BB, anyone awake? How often do we have to report this?
Well, unless they upload a hotfix or a new game version it's not suddenly going to start working. My guess is, if they have fixed it, we will see the fix after the event.
it'll be worth it once fixed, but by then it'll cost you gems
Judging by the test server there currently no indication that we will be able to buy any of the event buildings with gems, but then again they have in the past forgotten to put buildings into the shop until the players pointed out the omission.
it'll be worth it once fixed, but by then it'll cost you gems
Or it will be one of these "forgotten" buildings. Big 3x3 layout, 2 hours function and 48 hours cool down makes it rather questionable as to it's usefulness. I bought it anyway. Just in case. :)
Or it will be one of these "forgotten" buildings. Big 3x3 layout, 2 hours function and 48 hours cool down makes it rather questionable as to it's usefulness. I bought it anyway. Just in case. :)
Same here - had to use those flowers for something - dont need any more geos. But yes - I nearly never those buildings with long cool down - I forget they exist
Support are aware of the issue with the Observatory. Some Generals are currently not receiving the added bonus from the star chart beng applied.
LOL "Support are aware..." Not a single word about someone is actually looking at the problem and actually trying to solve it...Things in TSO are getting better and better each day...
So I decided to do an experiment being fully aware that this is not working as intended and found that
1) generals that are booked with jog did not receive the bonus, generals with no books in jog all got the bonus (I do not have any generals booked with navigation crash course)
2) the fast generals all ended up in a cycle of not being able to land - as expected from the posts above
at this point I cancelled the adventure
the fast generals returned home and built their garrisons
I then cancelled the adventure - started the one I really wanted to do and went to send my now normal travel speed generals across - at this point they all disappeared and were back travelling home from adventure number 1.
At least the building looks nice - but rather expensive for a decoration - please can we get this fixed
We're definitely working on fixing the Observatory.
BuftonTufton
08.03.19, 14:13
We're definitely working on fixing the Observatory.
Nice to hear - can you give me back the resources I just spent on the 75% reduction?
Nice to hear - can you give me back the resources I just spent on the 75% reduction?
Would you like to give up your recipe also? Not that it matters, it's not going to happen anyway. It will be fixed soon enough hopefully, and until then you have to wait like everyone else.
BuftonTufton
08.03.19, 15:37
And the games keeps freezing when the zone effect is in place
I seem to be managing to get resources speedily to an adventure provided I send only one quartermaster at a time. More than one, they just loop through unloading & reloading themselves until I have to send them home with all their troops.
With the upcoming version (19.03.2019) we will introduce some additional changes in the background. We would like to ask you to give us new feedback in this thread after the new version is implemented about the behaviour of the mentioned generals and their travel times.
http://prntscr.com/mzxhmb
All my general are taking the normal amount of time apart from my QM which took a few mins. But when i try to unload him and retrench he gets to 40/ 50% dismantle and then he rebuilds so I cant do anything with him. Sorts itself out when all my other gens appear.
Zodiac_Digital
19.03.19, 11:22
Still not working as it should no change of the travel time to any of the gens on a detailed star chart
My Quatermaster and MMA travel fast, but can´t bee unloaded before normal traveltime. Vargus, Major and normal general are traveling at normal time
unicornlinzy1
19.03.19, 12:25
With the upcoming version (19.03.2019) we will introduce some additional changes in the background. We would like to ask you to give us new feedback in this thread after the new version is implemented about the behaviour of the mentioned generals and their travel times.
Still taking 15 minutes to travel to adventures, so observatory still does not work.
Gens still just keep landing over and over again untill normal landing time is up.
My slow gens were the first to show up on adv.
How about Anslem? Are the Observatory buffs working on him as intended?
My 2 Claus quartermasters have always been fine. The ordinary quartermasters are OK if I get them into Star. I've found the easiest way is to have all the landing zones filled. Then they go to Star & empty automatically & I send them home again to reload. It means I have to send an unnecessary number of generals at the beginning but as my Tavern ones do nothing these days at least I've found a use for them. I hardly notice I'm doing this now. I only bother for the higher level adventures so a few extra minutes at the beginning are neither here nor there.
No problem with the other generals.
There is a way round most things.
Sent a mixture of generals to a WC. On despatch they all showed the fast time (ie with the buff) on the despatch display. On the adv island they were all showing the old unbuffed travel time. (Not sure about QM and QM clause as they never showed up on the time to go display). QM and QM Claus got there quickly as expected from Obs buff, then spent their time repeatedly landing until their normal time of arrival. Everything else (including Anslem) arrived at the normal time as if the Obs buff never existed.
My 2 Claus quartermasters have always been fine. The ordinary quartermasters are OK if I get them into Star. I've found the easiest way is to have all the landing zones filled. Then they go to Star & empty automatically & I send them home again to reload. It means I have to send an unnecessary number of generals at the beginning but as my Tavern ones do nothing these days at least I've found a use for them. I hardly notice I'm doing this now. I only bother for the higher level adventures so a few extra minutes at the beginning are neither here nor there.
No problem with the other generals.
There is a way round most things.
Only problem being you have to wait 15/30 mins for the tavs to arrive before the 2 min QM will behave itself
I just tested Anslem with Observatory running.
I finished a YWC, with Anslem recovering with 15 recruits loaded. So Anslem is travelling with those recruits.
https://prnt.sc/n00y21
Scouting Post is active (and working).
https://prnt.sc/n00w8x
I activated Observatory (Normal Star Chart).
https://prnt.sc/n00wt8
Anslem land on Home Island, I load him with 165 recruits. I start a new YWC
https://prnt.sc/n00xfs
and send my gens : first a vet, MaryXmas, 2 regulars and 2 BHG's (all skilled, differently but not all fully), then the champions Vargus, Nusala and Anslem. The "Send army" window shows a travel time of 4min 8sec :
https://prnt.sc/n00yhn
But it didn't work as expected. Visiting the YWC adventure, it showed :
https://prnt.sc/n00zfs
Others generals didn't seem to benefit from the Observatory buff either.
The Detailed Star chart buff, does not operate as intended, when initially sent time states 2mins 3secs, but on moving to island Gen still taking 8mins 15secs
How about Anslem? Are the Observatory buffs working on him as intended?
So we have to waste our resources on the live server to test your hotfix?
Isn't this what the test server and associated forum feedback is for?
I know you want feedback. But surely it not beyond you to have an account just like us and try it for yourself? Its pretty obvious it dont work. Not at all hard to reproduce this issue. Don't understand how this even got released as it is.
BuftonTufton
19.03.19, 23:26
It is STILL not working - worse it messes up everything else and causes lags and freezes. SORT IT OUT!
NewJackCity
20.03.19, 06:51
http://prntscr.com/mzxhmb
All my general are taking the normal amount of time apart from my QM which took a few mins. But when i try to unload him and retrench he gets to 40/ 50% dismantle and then he rebuilds so I cant do anything with him. Sorts itself out when all my other gens appear.
same :(
Don't you test things before going live ?
It seem you just let your client do it.... That's very bad.
I use Detailed Star Chart and send generals separately.
First send Anslem and buff working good.
Next was Vargus - OK, Nusala - OK and Major - OK.
Next in queue was Master of Defence and he don't travel to adventure in shorted time but full 15 minutes.
Next was Quartermaster General - travel with shorted time, but after landing in adventure map he start set up camp all over again. And after 15 minutes finally stop.
And the end I send General and for him buff also not working. He travel all 30 minutes.
lordloocan
20.03.19, 20:18
How about remove the observatory from the game until you fix it and send all those who have an observatory on island or star a suitable compensation in gems?
Maybe I will mark also that difference between generals where buff work and not in my case is that for generals where buff not work I have skill "Jog" on max level. I don't add this skill to any of Champion or Major generals. Maybe this information help to fix this bug.
The observatory has been working wrong for weeks.
What to Expect - Will it be repaired sometime, or will it be broken because of its uselessness?
It would be good if someone replied.
Heraclites
21.03.19, 08:45
Same here observatory hasn't been working since start. All my generals take the usual amount of time (for example Vargus: 8 mins 15 sec with 3 tomes on navigation). And yes: I click the detailed star chart BEFORE starting a new adventure. Wait a bit to make sure it's up and running... still: no effect.
I was hoping to use the observatory in Easter event (more adv = more eggs), any chance of that happening? BB?
https://prnt.sc/n13w4p
The generals in the pic with long green bars (travelling faster) all lack the Jog skill.
All other generals are moving as slow/fast as ever. None have Navigation.
Additionally, the Qaurtermaster with no travel skill, after landing he keeps glitching, ie lands, build camps, and keeps building camp.
Finally started acting normally after the normal travel tiem was up. He also move alnding spots on adv 2 times, by himself, ie glitching from one place to another being displaced by other generals arriving.
Don't you test things before going live ?
It seem you just let your client do it.... That's very bad.
They do test it.... then they ignore players' feedback. From other posts, it would appear they should have been perfectly aware Observatory was already bugged on test server. Seems like they decided not to care.
The observatory is still bugged and not working. A waste of resources to keep trying it out without knowing if its fixed or not. No update on whats happening. Come on guys keep us informed and give us a timetable to when it might be fixed! Is anyone actually investigating? Who knows! Very poor!
The observatory is still bugged and not working. A waste of resources to keep trying it out without knowing if its fixed or not. No update on whats happening. Come on guys keep us informed and give us a timetable to when it might be fixed! Is anyone actually investigating? Who knows! Very poor!
Please don't be alarmed by the lack of updates. No fixes have been introduced to the public servers in the recent days, but our Development Team is definitely still working on making the Observatory usable. Unfortunately, at the moment it's impossible to tell when exactly will this issue be fixed.
Please don't be alarmed by the lack of updates. No fixes have been introduced to the public servers in the recent days, but our Development Team is definitely still working on making the Observatory usable. Unfortunately, at the moment it's impossible to tell when exactly will this issue be fixed.
Like the guild quest bug ?
Like the whisper bug ?
Please, be honest with us....
Mannerheim
27.03.19, 13:11
Please don't be alarmed by the lack of updates. No fixes have been introduced to the public servers in the recent days, but our Development Team is definitely still working on making the Observatory usable. Unfortunately, at the moment it's impossible to tell when exactly will this issue be fixed.
I know you are just playing with the info you get from the other teams but the building never worked since day one it was implemented at the test server. It never worked during the event, not after and still does not even work at the current test server version. People are asking about it almost daily in game and some try to use it first time without even knowing it's broken and losing the resources because they assume that it would have been fixed after all this time.
Now the info about it being broken is hidden under the forum where people do not look most of the time. It should be at the front page or in game mail.
Now the info about it being broken is hidden under the forum where people do not look most of the time. It should be at the front page or in game mail.
And it's the same for almost all old bug well known by official....
Some "officials news from chat"
https://i.imgur.com/AyaiB10.png
https://i.imgur.com/hAn5lhe.png
https://i.imgur.com/GYws0Sx.png
So there is no problems from official point of view "Observatory does work" :)
Mannerheim
27.03.19, 14:01
"Minor" error when majority of the people who were able to buy the building have generals booked. People are losing valuable resources on every activation and attempt to use the building and on top of that it hangs transport generals in 15 minute rebuild loop and trapping the units :P
topgearfan
27.03.19, 16:02
As is suggested by BB staff contacting support team when something doesnt work is the correct action. So if anyone feels its important to them do exactly that.
Probably best to save the complaint to file so you dont have to write it again every single time. ;)
Some "officials news from chat"
https://i.imgur.com/AyaiB10.png
https://i.imgur.com/hAn5lhe.png
https://i.imgur.com/GYws0Sx.png
So there is no problems from official point of view "Observatory does work" :)
One has to wonder what takes them so long if its only a minor error. But I do get the main point. Observatory works and it's our fault that we have our generals booked. :) :) :)
exactly what does it mean "gens booked "
exactly what does it mean "gens booked "
Means that you have assigned books to them in the science/skill tree.
"Minor error"?????
hahahahahahahahahahahahahahahahahahahaha
Good job on the observatory. All generals working OK EXCEPT ordinary quartermaster generals, fully booked.
They land then disappear and land again over and over. can get round it by retrench when landed.
Good job on the observatory. All generals working OK EXCEPT ordinary quartermaster generals, fully booked.
They land then disappear and land again over and over. can get round it by retrench when landed.
Same here... but even 'retrench' doesn't work, quartermaster general is stuck in an endless loop.
Still not working for Normal GM i think. Don't load your troops on him. they get stuck. 20 min in still landing again and again and . . .
Same on return trip.
exactly what does it mean "gens booked "
Not sent off I guess
pretty sure they knew it was bugged as the french server gets updates a week before us and they was having issues with the quartermasters ..you would think when they know something is bugged they wouldnt release it
I wonder if anyone has tested observatory with Quartermaster Claus also....
It looks like work for my special generals and normal generals, but quartermaster still landing and building.
I wonder if anyone has tested observatory with Quartermaster Claus also....
Santa is also bugged. Just less noticeable with the 2:30 travel time. Forgot to check how the 22min return worked, but iirc gens were glitching back on homeisland too. At least QMs were.
hi claus and QM still endlees loop to land untill there normal time is up, got a support form sent in
needtoplay
10.04.19, 12:48
Quartermaster General will not unload troops.
Just had a fully booked Santa return home in 5 mins, as Observatory was last used approx 26 hours ago and the current Woody was started about a hour ago I was expecting him to return in 45 mins.
Skilled Santa's worked for me, best return time was 2 mins, longest was 20 mins, so all good. Look forward to using QM when fixed.
the loop bug is bad i been tryin to do a ywc everytime i unload my troops they are dragged right back ...just lost a mary as she was killed when they attack i sent had the troops in it then they disappeared when the loop restarted i know this as the report shows 20ms and the mm but with a 0 troop count...the 195mm reappeared back in my xmas quartermass....tried retrenching didnt work they just refilled again ..solved the issue by leaving one troop in each and they sending the gens back home ...wont be using them again with the bug active
All Generals worked except QM General, struggled to land and then would not unload and relocate until normal time had expired
My only comment is - when does items bought looooong time ago finally work ???????????????????
My QM General will continue to land and relocate until normal landing time which if loaded with troops means i still have to wait as long as without the observatory as it won't allow me to unload the troops. What amount of testing was put into this latest fiasco?
A continued waste of resources I wish I had never bought one!
anyone else still having issues with observatory. / here send gens to addy, but when get there keep having to unload over and over for about 10 mins or so
forum.thesettlersonline.com/threads/36814-Observatory-bugged (https://forum.thesettlersonline.com/threads/36814-Observatory-bugged)
Max_turtle
15.04.19, 13:13
QM is doing funy things - moving on itself -taking troops back in - i put up prem and starcartar do run pirate lifes fast and back to back - that sucks
BuftonTufton
15.04.19, 13:25
Do theyh ever reply? This thing has been bugged for ages.
Do theyh ever reply? This thing has been bugged for ages.
They did. They said it works almost perfect, on most generals. :) :) :)
We're aware that the Quartermaster General and the Quartermaster Claus still need a fix. We're working on it.
All other generals should be working fine now.
When applied both - causing several times "general`s coming to adventure island".
Quartermaster - the problem is best showed(in both directions - from and to adventure island)/
Merged
We're aware that the Quartermaster General and the Quartermaster Claus still need a fix. We're working on it.
All other generals should be working fine now.
Just tried MMA, Nusula, GM & QM on tomb Raiders, showed 2 min 4 secs leaving island, 8 mins 15 to land
Just tried MMA, Nusula, GM & QM on tomb Raiders, showed 2 min 4 secs leaving island, 8 mins 15 to land
Wonderful the return journey was 2 mins
Me and a guildie was running Oil Lamp 2 days ago, and decided to use Observatory buff.
Both of us had big problems with offloading troops from our quartermaster generals.
Several times it seemed to be ok, and I set up generals and attacked camps, only to see it reset, troops where back on the quartermasters and my attacks failed as the generals did not have the troops they where supposed to have.
Had to rezone, and relog several times before we could get offloading to work, but we could fortunately finish our adventures in the end.
But was very very frustrating.
The Observatory is still bugged and needs fixing.
Me and a guildie was running Oil Lamp 2 days ago, and decided to use Observatory buff.
Both of us had big problems with offloading troops from our quartermaster generals.
Several times it seemed to be ok, and I set up generals and attacked camps, only to see it reset, troops where back on the quartermasters and my attacks failed as the generals did not have the troops they where supposed to have.
Had to rezone, and relog several times before we could get offloading to work, but we could fortunately finish our adventures in the end.
But was very very frustrating.
The Observatory is still bugged and needs fixing.
This was already known and has been for a while
The other bug is that the buff is supposed to work on an adventure even after the buff has expired on your island. Well my troops arrive in 3 mins but take the normal time to return so either the description of the buff needs to be changed or it needs to be fixed.
The quartermaster and claus are still bugged with no solution in sight!
Paul_the_Pest
06.07.19, 10:46
The first comment on this thread was on 24th February and this still hasn't been fixed?
I used a detailed star chart the other day with multiple generals and used Santa for transporting troops - that worked fine.
Today I used QM and it's just cycling through landing.
Yeh... QM are still bugged...
For me it is only my Quartermaster gens that are looping, but I found out that if the looping gens are sent to starmenu when finished setting up, looping it stops.
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